Linley and Simpson Leeds reviews

★★★★★ 5/5

Google

Had some viewings with Amina who was lovely, very knowledgeable on the local area and helped me to find the perfect property. Once I’d requested the application form, I got a call from Sebastian who walked me through all the paperwork and answered my questions regarding the tenancy. Honestly a great experience, very helpful staff, thanks a lot.

R · 1 December 2023

★★★★★ 5/5

Trustpilot

From finding the my tenancy at my…

From finding the my tenancy at my current address was going to be terminated. I can say that collectively the team in the Beverley branch have been very helpful and reassuring Mairi advising me with the plans and what to do nextI would recommend Linley to other people, not just at this time but throughout my lease of over 10 years, I have never had any issues / problems which haven't been resolved

Vick · 18 October 2024

★★★★★ 5/5

Trustpilot

Thankyou Demi Daniel

Very professional and friendly staff at Linley and simpson but the stand out person for me is Demi Daniel she is a lovely young lady she went above and beyond to help me and it was greatly appreciated, I wish her all the best and hope she goes far in her career.

Tracey · 5 April 2024

★★★★★ 5/5

Trustpilot

Matthew and Megan have been great…

Matthew and Megan have been great throughout this process. They kept us up to date, took great pictures of our property and found someone to rent our house just a week after putting it on the market.Very good service and we would definitely recommend.David and Tasha

David · 25 July 2024

★★★★★ 5/5

Trustpilot

Tenant

I am a tenant, and my bathtub faucet was leaking. I notified the maintenance staff, and a repair technician was scheduled to fix it on the same day. Unfortunately, the issue was not just the faucet; the pipe in the wall was also leaking. After understanding the situation, the maintenance staff immediately contacted the landlord, and the repair was quickly resolved. I appreciate the maintenance staff's prompt response and the technician's thorough work.

Wai · 14 October 2024

★★★★★ 5/5

Trustpilot

Hi..recently we moved to a new property…

Hi..recently we moved to a new property in wakefield..My experience with Linley Simpson is very professional..Charlotte had been extremely helpful since the start of our viewing and till we moved in..She had been updating us each and every move and make our shifting journey a smooth one..Highly recommend..

J · 18 June 2024

★★★★★ 5/5

Trustpilot

April Hepworth's prompt and efficient assistance

April Hepworth promptly reported to me my tenants' request for repairs to the shower temperature and bathroom door and quickly arranged for a plumber and a handyman to make the necessary repairs within a few days.

Katherine · 23 December 2025

★★★★★ 5/5

Trustpilot

Excellent Viewing Experience

Linley & Simpson provided excellent service during the letting process. I received a confirmation text immediately after scheduling my viewing, followed by a reminder call the day before. Samuel Priestley, who showed us around, was very friendly and helpful, answering all our questions politely.

Wincy · 22 August 2024

★★★★★ 5/5

Trustpilot

Exemplary service! Chelsea & Ellie

I had the pleasure of dealing with Ellie & Chelsea, regarding a rental property. The process was unbelievably painless and the whole process took less than 24 hours from the first interaction to getting the property taken off the market. Thanks once again!

Pete · 5 September 2024

★★★★★ 5/5

Trustpilot

A very happy landlord

Both Samuel Priestley and Adrian Hamilton have been outstanding in the process of finding a new tenant for my property. They have kept me informed through the entire process, and have efficiently secured me a quality tenant. Outstanding service, well done lads.

Harry · 21 September 2024

★★★★★ 1/5

Google

Don't deal with this company. I meant to move in 30th and I apply this 11th. I'm still going through the process beyond joke. Management skill questionable goodlord pass the joke people who work there absolutely joke no connection between letting agency. They ask me pay £9.500 whole year while country in economic crisis. I always deal with martin and Co first time I deal with this people very unprofessional maybe Management should go cross road and learn something.

Mustafa · 28 June 2024

★★★★★ 5/5

Trustpilot

Great ServiceI find all the staff at Horsforth…

I find all the staff at Horsforth attentive and efficient especially Megan & Kate in marketing and facilitating our most recent turnaround of tenant.

Steve · 22 October 2024

★★★★★ 5/5

Trustpilot

Positive experience

I had a great experience with Linley & Simpson. Aiden responded quickly to my viewing enquiry and emails. He was ponctual, showed me around the property and answered any questions regarding both the property and the application process. He was very friendly throughout the visit and remained professional. Thank you!

Laurine · 1 May 2024

★★★★★ 5/5

Google

This is our 2nd year renting with the agency and its been brilliant! Super helpful staff and have the most beautiful properties in Leeds. Thanks to Amina for helping us find, view and book a wonderful new home that we can't wait to move into.

Palavi · 28 August 2023

★★★★★ 5/5

Trustpilot

Tenant Issues Solved

I have had one or two issues with the tenant in my property, and Matt Kendrick, Senior Property Manager of Linley and Simpson Estate Agents, resolved the problems and gave me advice, which I felt went beyond what I would normally expect. Under these circumstances, I would not hesitate highly recommending him.

Janet · 22 March 2024

★★★★★ 5/5

Trustpilot

I highly appreciate Amina's patience in…

I highly appreciate Amina's patience in helping me find a flat suitable for my family. She has been very kind, lovely and professional right from listing the apartment visit to coordinating with my friend for viewing.Thank you for your hardwork.The whole process was so quick and organized.

Safia · 24 June 2024

★★★★★ 5/5

Trustpilot

Happy Move Day!!!!

Sometimes things don’t always go to plan around move day, however the people that made the experience for me are Kelly, Zac, Kirk all at the Sheffield branch and Lea at the Leeds branch Thank you to you all for your professionalism and support.

Leigh · 14 August 2024

★★★★★ 5/5

Trustpilot

Great service

Everyone i dealt with at L&S for the purchase of my new property, has been very helpful and friendly. Cal particularly has kept me informed at all times and has been more prompt and up-to-speed than my own solicitor. Overall would highly recommend.

Ornela · 29 August 2024

★★★★★ 1/5

Trustpilot

Worst people I ever dealt with…

Worst people I ever dealt with management don't care. I apply studio flat in leeds city center 11th I meant to move in 30th! Still replying to bot on goodlord. Whole process helpless. I work with many years martin and co just cross the road very professional and honest people. They want me to pay £9.500 all year while whole country in crissis beyond joke never dealing with this company. Amina been star from beginning to end management should go cross road and learn something from them.

Mustafa · 29 May 2024

★★★★★ 5/5

Trustpilot

Review

I had the pleasure of getting shown round several properties in Leeds city centre by Amina. She was extremely chatting, friendly and knowledgeable about the properties and the local area. She helped me find a very nice flat and gave me tips on negotiating with the landlord of the property.

Sean · 21 April 2024

★★★★★ 5/5

Trustpilot

Brad G

Brad G. from Linley and Simpson has been amazing in helping me navigate the process of renting a property has been good at finding properties that fit what I’m looking for and organizing viewings. I've really appreciated his help and guidance through this process.

Sowjanya · 8 August 2024

★★★★★ 5/5

Trustpilot

Samuel Priestley

Samuel Priestley was very welcoming and humble. Showed professionalism and walked me through the property. He will be an excellent asset for the ream.

Lal · 10 October 2024

★★★★★ 5/5

Trustpilot

Excellent management company

Linley & Simpson have managed my property for a couple of years now and have always been great with communicating promptly and clearly, handling any issues and keeping the tenants informed. The accounts department are also easy to contact and very helpful.

Cat · 6 September 2024

★★★★★ 1/5

Trustpilot

The worst estate agent that you can…

The worst estate agent that you can imagine and doesn’t worth any stars:I have viewed a house for rent and I declared everything about my family situation being full time carer for my disabled child and I have adverse credit issue and for this reason I have offered to pay 6 months in advance plus the deposit which total £10.015 but I have been told that the landlord wanted a guarantor instead in order to fill the gap of “adverse credit issue”. As everyone knows and I don’t need to be an expert in law; the guarantor is legally responsible for paying the rent or any other issues in the house if the tenant fails to make payment or caused any damages to the house. So in this case a guarantor is an insurance for paying the rent and acting as a legally responsible tenant . So I have provided a guarantor and Linley&Simpson asked me to pay the holding deposit fees (£322) so I can secure the house knowing I have provided everything in regards to adverse credit and family situation and that’s why they asked for guarantor to fill the gap of adverse credit knowing everything will be fine as you can imagine. I have declared about my adverse credit history on the estate agent form that they asked me to fill out. Also I have been asked to fill same form of questions on goodlord form which is AI generated form and had some issues with it as it seems keeps missing the information and keeps sending me emails to fill out things that already filled and asked me to upload documents never heard or know what these documents like “Proof of satisfied adverse credit required”. So I put down I have provided a guarantor and this should be irrelevant. So I phoned the estate agent and told them about this issue and they said not to worry and you can fill whatever you can . I have organised a removal company as there’s only about 3 weeks left to move into the property and started the removal process but I had the shock of my life when I received a phone call from the estate agent telling me that credit check failed and the landlord withdrew the tenancy and on top of that withheld the holding deposit fees (£322) because of failed credit reference. I understand and I know that I have adverse credit history and that’s why I answered yes on the form and that’s why the landlord asked for a guarantor and declined 6 months plus deposit in advance otherwise why would you ask someone to have a guarantor if they have perfect credit history and on a very high income ?! It’s obvious that you only ask for guarantor if you concern about someone not paying loan or rent… etc So if you asked me to provide you with a guarantor for my adverse credit history whatever comes under this term “adverse credit history” and knowing that this guarantor is legally responsible for paying my rent and other issues with renting the property then why in the end withdraw the tenancy and withheld the deposit?! I found it as you may find it very illegal and immoral practice from the estate agent and private landlords to do so and even if someone fails credit check the landlord or estate agent must return the holding deposit according to information about holding deposit fees found on Shelter website. This money (£322) that the estate agent/landlord withheld ( stolen from my family) belongs to someone with a special needs I.e it is a money for a child with disability and this money can do a lot for this disabled child at times where cost of living and everything is rocketing. Just imagine how illegal, immoral and greedy this estate agent and private landlord. The estate agent refused to solve this issue and therefore will take it further and seek legal advice if they still refused to solve this issue. I believe if I provided the estate agent with a guarantor who is legally responsible for paying my rent then I have filed the adverse credit gap. I have 8 years of previous private rent through different estate agents and never failed to pay rent as always paid the rent on time but it seems this is not enough for this estate agent/landlord to take in consideration that 8 years of perfect reference in terms of paying rent on time and no issues of property would give me great credit for that. For this reason I believe there’s a discrimination against me and family here based on disability and other backgrounds. Also there’s a blatant exploitation for my vulnerability as I am full time carer for my disabled son and the estate agent/landlord think I am not able to take this matter further legally because normally people like me are not well enough financially to pay the cost of lawyers and court. This is how these private companies always prey on people’s vulnerability . So everyone in my situation should be aware of these bad practices of such private estate agents and landlords and don’t let them get away with such illegal and immoral practices.

Consumer · 23 May 2024