Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotRubbish
As a landlord I had two years of full management with these guys. Every six months I asked for an inspection report, I didn’t receive any. Therefore when I moved back into the property, there was cat damage everywhere. Also found packets of cannabis and evidence of smoking, hence yellow walls (was white paint.) The tenant declared she was a non smoker. Recently found out the this letting agent has not informed the energy supplier of change of occupancy.I will not use Lindley & Simpson again ever!
Mark · 23 May 2024
★★★★★ 5/5
GoogleWe had the pleasure of viewing a couple of properties with declan, including la selle Leeds docks.
He was incredibly welcoming and charismatic, providing all the desired information and being professional throughout.
After having been through the viewing process for renting several times before, I can safely say this was one of the smoothest and most helpful experiences I've had!
Benjamin · 28 August 2023
Agent replied · 27 August 2024
Thank you very much for the 5 star review, was a pleasure meeting you!
★★★★★ 5/5
TrustpilotThe person named Lea Brear who was the…
The person named Lea Brear who was the senior referencing executive from Linley & Simpson was very helpful. She had patience to explain and correct what ever was not right and explained everything crystal clear. She was a very positive person and really helpful.
Ugyen · 31 July 2024
Agent replied · 24 August 2024
Thank you for taking time out to give us a very good review, very much appreciated!
★★★★★ 5/5
TrustpilotGreat porperty management
Charlotte Thomson at Linley and Simpson has been excellent in managing the property and turning it around so efficiently. She always kept me in the loop, made routine checks and managed an array of jobs and workmen. She has been worth every penny of the management fee.
Beverley · 7 June 2024
Agent replied · 24 August 2024
Thank you for your feedback its much appreciated , it was a pleasure working with you on the project and finding new tenants for you.
★★★★★ 5/5
TrustpilotReally happy with the seamless process…
Really happy with the seamless process through out. The speed especially. I was kindly offered to do the final checkout together with Matt Kendrick, he was extremely helpful, open and helped get the fair amount back on our deposit. Thanks L&S, hopefully can rent through you guys again. Cheers!
Floris · 30 April 2024
Agent replied · 24 August 2024
Thank you for your review Floris, great to hear you’ve been happy with our service and the quick return of your deposit. Hopefully you’ll rent through us again in the future!
★★★★★ 5/5
TrustpilotQuick and helpful
I spoke with Brad G who was really helpful advising on different properties and accommodating a viewing with a variety of different apartments to meet my requirements. He answered all my questions and advised on pricing and availability. He was welcoming to speak to.
S.G · 30 July 2024
Agent replied · 24 August 2024
Thank you very much for your review, I am glad to hear you found our discussion helpful.
★★★★★ 5/5
TrustpilotKate Ward of Linley and Simpson…
Kate Ward of Linley and Simpson assisted me well with my needs and made it easier for me to move in to my new home. She’s also responsive to queries. So if you need to find a new home Linley & Simpson will help you well. Thanks again Kate!
Daphne · 29 April 2024
Agent replied · 24 August 2024
Thank you for your kind words, I hope you settle in well in to your new home.- Kate
★★★★★ 5/5
TrustpilotGreat Customer Support
Linley and Simpson Sheffield have done a marvellous job looking after a couple of rental properties for me over the years. I'm in the process of selling one and Megan & Kelly in particular have provided great support throughout the process and by answering all my queries without delay.
Andrew · 28 April 2024
Agent replied · 24 August 2024
Lovely review Andrew, we are happy to help in anyway we can!
★★★★★ 5/5
TrustpilotIt was a good communication between…
It was a good communication between myself and the landlord through the agency. Even though I have not met or ever spoken to the landlord directly, I am excited to move into the property because of the open communication with the agency.
Alexander · 30 August 2024
Agent replied · 27 October 2024
Thank you for sharing your experience! I'm glad to hear that the communication between you, the landlord, and our agency has been smooth and effective. It's great to know that this has contributed to your excitement about moving into the property.
★★★★★ 5/5
TrustpilotOur first home!
We have been house hunting for a while now, but Olivia Sterlacchini really helped us find the one. She was a great communicator and kept us in the loop with everything. We can't wait to move into our new home. Thank you!
Sassy · 28 August 2024
Agent replied · 27 October 2024
Thank you so much for your lovely review, it was a pleasure helping you both out! Please let me know if you need anything else!
★★★★★ 1/5
TrustpilotSlow resolution of maintenance issues and poor customer care
We had to wait over six months for repair to our air extraction unit. We had to open our balcony doors in winter in order to allow the steam to escape, which was far from ideal.After a broken pipe inundated our flat with waste water, we are still awaiting repairs weeks later and have access to only one bathroom of the two we pay for. Updates from the maintenance team are never forthcoming without time consuming chasing.
Mariana · 6 July 2024
★★★★★ 5/5
TrustpilotAmazing experience
Sofiya showed me and my boyfriend around a flat yesterday and it was such a lovely experience. The flat was amazing but was perfectly explained and all questions were answered very well. Made us feel so comfortable and really enhanced our experience with linley and simpson. Thank you!
Aine · 8 May 2024
Agent replied · 24 August 2024
Thank you for your review, Aine. It was lovely to meet you both! We’re always happy to help with any queries and we look forward to helping you start this new chapter in a new home. All the best- Sophia
★★★★★ 5/5
TrustpilotFriendly Ella Burnham
Ella Burnham has a very friendly attitude and made me feel completely at ease during the whole process. (It feels like I've known her for ages).I would not hesitate to recommend her to anyone I know who might be renting in the area. Matthew Jarvis
Matthew · 1 July 2024
Agent replied · 24 August 2024
Thank you so much for your feedback Matthew! I am so pleased that you are settling in well!, Ella
★★★★★ 5/5
TrustpilotThanks Kieran!
Recently completed on my first home, Kieran really helped keep the process moving through reliable communication and advice. Also as a first time buyer he made me feel at ease and minimised any stress where he could. Would recommend!
Beau · 9 October 2024
Agent replied · 27 October 2024
Thank you for your lovely review Beau. All the best in your new home! Team Headingley.
★★★★★ 5/5
TrustpilotGreat service and support …
Great service from Andy whose found our last 2 properties for us, 19 years after finding our first city home he’s still there for us.Appreciate your continued support Andy and also the team who now let a property for us too.
Dave · 4 September 2024
Agent replied · 27 October 2024
Thank you so much Dave - I was glad to be of service. When the time comes to sell, you know where I’ll be!
★★★★★ 5/5
TrustpilotI had a brilliant experience with Mark…
I had a brilliant experience with Mark showing me around a potential flat. He was so helpful and informative throughout the whole process despite not going through with this flat. I would definitely recommend and trust Linley and Simpson again. Thank you.
Arshia · 16 August 2024
Agent replied · 29 August 2024
'Hi Shia, thank you so much for taking the time to write a review, it is really appreciated! I am sorry we couldn't find you a property but wish you all the best. Kind regards, Mark
★★★★★ 5/5
TrustpilotExceptional service from Bradley
I viewed some properties around Leeds with Bradley Bolton and he was extremely friendly, knowledgable and attentive. I felt like he really invested his time and has been a massive help in both finding and securing a property. Fantastic communication throughout the process and would highly recommend him, thank you!
Daisy · 18 March 2024
Agent replied · 24 August 2024
Thank you for your kind words, they are very much appreciated. I’m glad I was able to assist you on your move!
★★★★★ 5/5
TrustpilotI am a landlord and Linley & Simpson…
I am a landlord and Linley & Simpson are my local agents. Rachel Urry normally deals with me and I have found she is very good at keeping me informed and dealing with any requests from the tenants. She and Linley's make my life easier
Susancrane · 18 June 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave such a lovely review!
★★★★★ 5/5
TrustpilotExcellent service delivery
The whole experience was great from initial house viewing to application process everything was perfected ,thanks to the wonderful support of agent Lea Brear who was there for support through the whole processI would definitely recommend my pals to do business with them
Tawonga · 22 July 2024
Agent replied · 24 August 2024
Your feedback is very valuable to us and I would like to thank you for taking time to give me a fantastic review! It was a pleasure to be of service to you, John & Diana! Enjoy your new home!
★★★★★ 5/5
TrustpilotLinley and simpson have been superb
Linley and simpson have been superb , they booked me in for my viewing and I met a fantastic guy called Mark , he was empathetic in my needs and I was very impressed with his knowledge and kindness ,5 star rating all round thanks to Linley and Simpson
Anja · 26 March 2024
Agent replied · 24 August 2024
Hello AnjaHope you are well and you managed to apply for the property that you viewed recently.I sincerely hope that you are successful and that you settle in to Harrogate. Good luck and thanks for your kind review All the best Mark Clayton
★★★★★ 2/5
Trustpilotnot suitable for me based on experience
Deteriorating experience for me over the last few years, keep going through the same thing for routine work with a different person, very disconnected uncoordinated company. When it comes to something that actually needs managing I end up managing it even though I pay them to do it.
James · 14 April 2024
Agent replied · 24 August 2024
We are sorry to read this review James. Please reach out to us at Feedback@linleyandsimpson.co.uk with more details so that we can try to put things right!
★★★★★ 5/5
TrustpilotExtremely Efficient Rental Management Service
As a Landlord I was very happy with the very proactive and efficient way that Spencer managed the process of finding and signing a new tenant for my apartment in Leeds in particular in what is a challenging time for renting for all parties.
Consumer · 26 June 2024
Agent replied · 24 August 2024
Thank you for the positive feedback. Only by listening to our landlords do we know if we are getting things right and to know how we can continue to improve our service offering.I very much appreciate you taking the time.Many thanksSpencer Williamson
★★★★★ 5/5
TrustpilotHad such a great experience with…
Had such a great experience with Linleys ! Both Declan and Amina are great at their role ! Both super friendly super patient and updated me on every step all the way ! Would absolutely recommend using, ask for Amina or Declan you’ll be looked after !
Scott · 1 May 2024
Agent replied · 24 August 2024
Thank you Scott for your review, I am glad we were able to give you great customer service. I hope we can find you a nice apartment soon!
★★★★★ 5/5
TrustpilotJust like to say what a great lad Will…
Just like to say what a great lad Will Stepetics really is at Hessle,Linley & Simpson. His knowledge was clear to see. In fact all the staff were fantastic and helped me tremendously. A first class service from Will and everyone at Linley and Simpson, branch Hessle.
Phil · 1 May 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave a review. We are happy to have been able to help and look forward to working with you in the future
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
