Linley and Simpson Leeds reviews

★★★★★ 5/5

Trustpilot

I had viewings for two apartments in…

I had viewings for two apartments in the same building with Linley and Simpson. Despite driving nearly two hours, it was worth it. The agent I met, Demi Daniel, was incredibly kind and welcoming. She provided honest insights about the property, making me feel confident in my decision to apply. Demi gave me all the relevant information about the flat and the area. After the viewing, I communicated with Emmie Stephenson, who was equally kind and made the process easy and smooth, addressing all my concerns. Her excellent communication highlighted the professionalism of this letting agency. I've been to several viewings with other agencies but have never been this satisfied. Both Emmie and Demi deserve a pay raise!

Whyousif · 24 July 2024

★★★★★ 5/5

Trustpilot

House Viewing, documentation process

House Viewing:The agent was punctual and well-prepared for the house viewing. They provided a comprehensive tour, highlighting key features of the property and answering all questions thoroughly. Their knowledge about the neighborhood and local amenities added great value to the viewing experience. The agent was professional, courteous, and made the process smooth and enjoyable.Documentation Process:The documentation process was efficient and straightforward. The agent ensured all necessary forms were completed accurately and explained each document’s purpose in detail. Communication was clear, and any follow-up questions were promptly addressed. The agent’s attention to detail and organization helped facilitate a seamless transition from viewing to finalizing the paperwork.Overall, the experience was highly satisfactory, reflecting the agent’s competence and dedication.

Christopher · 23 July 2024

★★★★★ 5/5

Trustpilot

Friendly and efficient

This estate agent has actually been very helpful, speedy, and friendly to deal with as we found a place to rent.Georgia Elsworth was especially efficient and lovely to deal with and processed everything the same morning.

HotshotJacko · 11 May 2024

★★★★★ 5/5

Trustpilot

Fantastic service from Emily helping us…

Fantastic service from Emily helping us sort out a council tax issue for one of our properties! Thank you

Kunal · 25 May 2026

★★★★★ 5/5

Trustpilot

Myself and my husband have been going…

Myself and my husband have been going through the process of finding a rental property in the Horsforth area - most of which have been with Linley & Simpson. Every member of staff so far has been so lovely. We have had viewings with both Grace and Megan and they have both been warm, friendly and so helpful. We have now secured a property and are going through the referencing process. Similarly, so far the communication has been great and timely. I feel confident in the further correspondence we will have with the Horsforth office. Thankyou :)

Beth · 22 July 2024

★★★★★ 5/5

Trustpilot

Spencer Williamson was an excellent…

Spencer Williamson was an excellent agent for our flat-searching process. Very professional, helpful and kind. He has helped me and my partner twice and we would recommend his services.

Hernando · 10 September 2024

★★★★★ 5/5

Trustpilot

Pleasantly surprised by Linley and Simpson...

I am very cynical re real estate agents but Linley and Simpson were great. Their Fixflo process, for reporting issues with my flat, was easy and my issues were always quickly resolved. When I left the flat I accidentally packed up the existing crockery and glassware and was contacted by the Senior Property Manager, Ami, kindly enquiring as to their whereabouts. She could have approached it in a hostile manner but she didn't and expressed gratitude on my return of the items. I even got my full deposit back after getting a professional end of tenancy clean.

Natasha · 21 July 2024

★★★★★ 5/5

Trustpilot

My first time buying a home in the UK

My first time buying a home in the UK. Gabby was very helpful and gave me all the information I needed. I also really appreciated the very responsive and direct communication.

Cp · 7 August 2024

★★★★★ 5/5

Trustpilot

Great customer service

Booked in for an hour “show me round some options” and didn’t disappoint: Bradley showed me round several spaces that ticked all the boxes I’d outlined in my consult call and were fairly priced/good. Had a great experience with him as he sensibly outlined positives of each and shared some local intel. Didn’t feel pressured or talked down to. Eventually had an existing offer elsewhere accepted but impressed with the service received and would definitely return to Linley and Simpson in the future.

Samantha · 19 July 2024

★★★★★ 5/5

Trustpilot

Viewings booked with Brad G

Spoke to Brad G. Lovely guy, very helpful and was more than willing to find out additional information for me. Very smooth process for booking viewings and overall a very pleasant service.

Will · 19 July 2024

★★★★★ 5/5

Trustpilot

Alex is my go to for any advice in…

Alex is my go to for any advice in relation to the rental market. He is always helpful, gives me his time and is extremely knowledgeable. Cannot thank him enough. Credit to the company.

Natalie · 12 June 2024

★★★★★ 5/5

Trustpilot

Thanks to Morgan

Thanks to Morgan for sorting out all the fine details in some transactions this week. Morgan was super helpful, did everything he said he would, and did it all on time. 100% recommend it.

Mark · 11 June 2024

★★★★★ 5/5

Trustpilot

Thanks Mark & Ellie

Thanks Mark & Ellie for helping us find out our rented flat. You both were very quick in responding to my emails and queries. Would definitely recommend them to someone who is looking for the house on rent.

Harsimran · 26 March 2024

★★★★★ 5/5

Trustpilot

I have dealt with Haley Oldfield over…

I have dealt with Haley Oldfield over the past few years she always their to help. Other staff I have spoken to are pleasant to deal with as well Sharon Helm

Sharon · 2 August 2024

★★★★★ 5/5

Trustpilot

Brad G

Brad G was very polite in the phone & explained the next steps clearly. Since the initial phonecall I was contacted to say that my price range / properties I wished to view were no longer available & I was told I needed to increase my monthly budget by £200 or I would not get anywhere. This was communicated to me just 2 days prior to viewing. As a result I did not view with L & S.

LW · 19 August 2024

★★★★★ 1/5

Trustpilot

Unprofessional liars

They’ll solicit a good review and then turn around and treat you like crap. Completely unprofessional and will lie to cover their ass, and then when you call them out on it they demand to know if you have proof, which they’re careful to make sure you won’t have. Refuse to send maintenance, of course, and then blame someone in the office for the “mistake” and act like victims about it, as if you aren’t without power and water and a toilet. Never been so happy to move away from

Brianna · 15 July 2024

★★★★★ 5/5

Trustpilot

Only had a visit so far but the agent…

Only had a visit so far but the agent (Aiden Hamilton) was lovely and the property seems wonderful. The visit was smooth and Aiden was very clear and helpful.

Consumer · 3 September 2024

★★★★★ 5/5

Trustpilot

The Holmfirth Office have excelled…

The Holmfirth Office have excelled themselves again!Our property was let from start of marketing to tenants moving in 19 days then due to a change in circumstances the tenant needed to be released from their contract early so in stepped the Holmfirth team and achieved the same time scale again. David’s team are a real credit to Linley and Simpson, but a special mention must be made for Sue. She liased with the old tenants, the new ones and us as Landlords in an extremely professional manner enabling all parties to achieve the perfect arrangement!Well done to all the staff in HolmfirthBacon sandwiches all round I do believe David.

Peter · 15 July 2024

★★★★★ 5/5

Trustpilot

Spoke to Grace

Spoke to Grace, she was really welcoming, friendly and helpful. Made me feel positive about our chances of moving forward as a couple. Thank you! Looking forward to the viewing 😊😊

Chloe · 30 July 2024

★★★★★ 5/5

Google

Had a viewing today at a property in morley and was shown around by Richard Walker .. from the morley office. What a very proffesional guy ..made us "the tenant" feel very important unlike some of the other estate agents that made us feel like cattle . He gave us a very informative tour of the house was very attentive and gave us good advise and answered all our questions. Thank you Richard 5 stars goes to you !

Jean · 28 August 2023

★★★★★ 5/5

Trustpilot

Hamaad Khaliq was very helpful and…

Hamaad Khaliq was very helpful and managed to put me at ease being my first time renting and getting me a viewing so quickly. I really appreciate your kindness and efficiency.

Zaynab · 30 July 2024

★★★★★ 5/5

Trustpilot

Amina is a star!

Booked a viewing with Linley & Simpson and was booked in with Amina on Tuesday to view a couple of flats. Immediately we clicked and it was a pleasure to walk around the city centre looking at apartment options. She was very knowledgeable and I could tell she had loads of experience in negotiating and dealing with clients as she was very professional and helpful. When chatting whilst walking to an apartment she said she liked her job because she enjoys helping people, and I really felt that as she called back later on and checked in with how I was getting on with my decisions. Overall, superstar customer service!

Gabby · 12 July 2024

★★★★★ 5/5

Trustpilot

My partner and I have recently just got…

My partner and I have recently just got the keys for our first flat. Chelsea made the whole process smooth sailing, informative and enjoyable; with a friendly and helpful attitude. I cannot thank her enough!

Lucy · 18 May 2024

★★★★★ 5/5

Trustpilot

House viewing

During my house viewing, I went with Grace, she was polite, friendly and very professional, Kate also came in the scene and she was very good, working with her was great , Alexander also came into the scene , he was good too and Megan also did a great job. There are alot of people who came in the scene that I can't remember their names, a very big thanks to the office team they were always ready to pick up my calls , calls were being answered quickly and you always get what you want. I enjoyed working with you guy . Please keep it up.💯

Ruth · 11 July 2024