Trusted Agent profile · Leeds
★★★★★
778 reviews across 2 platforms
5a Market Place, Wetherby, LS22 6LQ, Leeds, LS22 6LQ
Hunters's office in Leeds, at 5a Market Place, is rated 2.9 out of 5 across 778 reviews on two platforms, including 210 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
1/5
TrustpilotI have just bought a house where the…
I have just bought a house where the seller's estate agent was Hunters. two items to note : 1. their pestering me to prove I had the funds via endless email demands, then when my solicitor raised one issue, total ignorance for 2 weeks. Not good. 2. I feel for the seller in that they totally missed off the presence of a very long private tree-lined driveway, and a full size totally convertable loft.
1/5
TrustpilotHunters Baldock as letting agents…
Hunters Baldock were the letting agents for a recent rental. I found them rude and difficult to the point of enjoying the power they had over me as a nervous tenant in an expensive and competitive market. They piled on the reasons why I might not get my deposit back (which they still have not returned) were useless with actual sums and dates and generally unpleasant.
1/5
TrustpilotI phoned up a interest in a property…
I phoned up a interest in a property and got a private mobile number saying she worked for hunters, the next 2 days I bombarded with calls and 2 booked appointments. I politely asked to be left alone then a call literally 20 mins later and again the next day to see if I was attending a meeting with her and her husband on a Sunday. What is going on here if anyone can shed any light on this , I was so stressed out I blocked her. I wouldn't go to these if they were last estate agents left. Garbage
1/5
TrustpilotLeaving flats on zoopla that have been…
Leaving flats on zoopla that have been unavailable for ages- really really annoying i hate you- sad that I can't harm your ratings more but you already have a terrible score
5/5
GoogleLouise went above and beyond to help secure us a rental property when our buy fell through and our sale was threatened.
Thankyou Lindsay and Neil so happy that we have managed to get you moved from the sale house , into a temp/short term rental and bought a new house which we are excited to see what you change. Thank you for the card and chocolates they were appreciated. Louise will be over the moon with these comments - thanks Justin and the whole team.
5/5
GoogleHad a great experience working with the team at Wetherby. All go above and beyond and a big shout to Louise and Justin who were on hand along with the rest of this great team. Will Definatley use them again.
Hi Lee , Lovely to hear from you and thank you so much for taking the time to send this review. Louise and Justin's knowledge and experience does shine through and we look forward to hearing from you in the future :-)
5/5
GoogleThank you to all of the team at Hunters for being so friendly and supportive throughout the whole selling process. There was always someone there at the end of a phone or email to help, reassure and advise. I would highly recommend Hunters Wetherby to anyone thinking of selling their house.
Hi Lynne thank you for your kind review. It means a great deal to the team. Best wishes
1/5
TrustpilotDo not use for rentals
Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.
1/5
TrustpilotDo not use for rentals
Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.
1/5
TrustpilotI would never ever used this Company…
I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!
5/5
GoogleLouise has gone above and beyond with my sale! She has been amazing and I question if this had go e through without her patience and keeping my buyer on track!!
Thanks Terry you have been a pleasure to work with and all the best for 2026!!! Kind regards Justin, Louise & all the team
5/5
GoogleChris was excellent with the entire process of find and placing a tenant in a timely and professional manner.
Thank you so much we love having this feedback about any of our team but Chris is very successful and always goes above and beyond so to hear this is excellent.
5/5
GoogleAmazing service, friendly and professional and Chris went above and beyond for me to find my perfect home x
Thanks Clare for taking the time to write us a review and for being so positive. We hope that you are really happy in your new home - Chris and team at the wetherby branch
5/5
GoogleCharley has been helping us with a property purchase. We're delighted with her friendly and professional approach. Charley is quick and efficient with communications and has exceeded our expectations. Everyone we've spoken to, including Katy and Jacob, has been helpful in providing all the information we need. Thank you.
Hi Matt - thank you for your kind review. We look forward to completion day on your new home!
5/5
GooglePurchased through Hunters and must commend Louise and her colleagues for an outstanding service despite a challenging transaction... Calls always returned, all other staff attentive, helpful and supportive if Louise was unavailable. This purchase succeeded because of patience, determination and professionalism and I strongly endorse this team!PositiveResponsiveness, Quality, Professionalism
Thank you so much for a lovely review I know that Louise worked hard for you on this so its lovely to get nice feedback for her and the team. We cant wait to visit when you have done the works :-)
5/5
TrustpilotProfessional Friendly service
Having sold several properties in the past, the service I have received from Emma Bell in Annan Dumfries and Galloway has been exceptional. With her 20 years experience in marketing properties, I found her advice and professionalism second to none.Very friendly, fully informed and as passionate as I am about my property.Her examples of similar properties was really helpful.
5/5
TrustpilotExceptional ongoing service
Our house selling journey has been a difficult one but despite this, Hunters and particularly Emily Ryan have gone above and beyond to support, advocate and ultimately sell our home! Thank you Emily, you have been exceptional during this stressful time.
5/5
GoogleToday we exchanged contracts on the sale of our property after marketing it through Hunters at Wetherby. From start to finish their communication has been excellent, always answering the phone or emails promptly. We have found their levels of customer service to be above and beyond our expectations and we would not hesitate to recommend them if you are ever looking to sell your home.
Thanks so much we really do appreciate your kind words and wish you all the best in your new home by the sea.
4/5
TrustpilotHunters Estate - Demi May
Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi
5/5
TrustpilotI had an outstanding experience working…
I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.
5/5
TrustpilotThe Amazing Sandra
I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)
5/5
TrustpilotMy brother and I contacted Hunters…
My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.
5/5
GoogleReally helpful team. Couldn’t have asked for more. Big thanks to Lillie and Will especially.
Thanks Harry its lovely to know that our trainee estate agent Lillie and senior neg Will are getting great feedback - Kindest Louise
5/5
TrustpilotI recently sold 3 houses with Hunters…
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Leeds office has 778 reviews across two platforms: 210 on Google, 568 on Trustpilot (across the whole business).
Hunters Wetherby is rated 2.9 out of 5 across all 778 reviews, and 4.6 out of 5 on Google from 210 reviews.
Yes. In The Trusted Agent 2026 awards: Hunters, Leeds won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
Hunters Wetherby, 5a Market Place, Wetherby, LS22 6LQ, Leeds, LS22 6LQ.
