Trusted Agent profile · Leeds

Hunters Wetherby reviews in Leeds

★★★★★

778 reviews across 2 platforms

5a Market Place, Wetherby, LS22 6LQ, Leeds, LS22 6LQ

Hunters's office in Leeds, at 5a Market Place, is rated 2.9 out of 5 across 778 reviews on two platforms, including 210 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

Google logo

4.6 / 5

210

Reviews on Google

This office

Trustpilot logo

568

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Google

The service is very efficient with Hunters Wetherby! We enquired to view a property and they came back to us within 15 minutes which is the quickest I have ever had then with any other agent. The lady on the phone, Lillie, was amazing! The questions I had on the property she knew of the top of her head. I was also offered other properties which she said would meet my requirements and they did! We are so excited to view these properties with Hunters and am sure the service will be amazing throughout the rest process if we wish to proceed! Definitely recommend Hunters whether you are looking to buy or sell. Very friendly and helpful!

Harry · 11 November 2024

Agent replied · 11 December 2024

What a fantastic review to receive for our wonderful trainee Lillie who is gaining more confidence and with reviews like this it really is wonderful to know that she is shining. Thanks so much Harry - Team Hunters

5/5

Google

Great service from Hunters, especially Seb who is new to the team but hit the floor running.

Christopher · 25 May 2025

Agent replied · 22 July 2025

Thanks for the review Chris we really appreciate and Seb is doing a great job thankyou for taking the time to leave this review !! All the best Team Hunters Wetherby

5/5

Google

Top team in Wetherby Zoe went far beyond our expectations dealing with the whole sales chain at time. I can confidently say with out her I not sure sanity would have been retained. The rest of the team were on hand as well from Justin down they were all great. Our buyers used Purple Bricks and I know had no help from them after the initial sale, I would recommend Hunters at Wetherby if your selling in this area.

Mark · 25 October 2019

Agent replied · 23 October 2024

Hi Mark, Thank you so much for the kind feedback. We really appreciate your comments. Best wishes in your new home!

5/5

Trustpilot

Jamie at Hunters -South West

Jamie is absolutely brilliant at his job.I could not recommend him more!I choose Jamie from a selection of other agents.He is enthusiastic, knowledgeable and very easy to communicate with.Always willing to pick up the phone and call me to update me on the sale.Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone!Thank you Jamie

ZOE · 18 September 2024

5/5

Google

We have just sold and bought through Hunters. People say moving houses is one of the most stressful things you can do....but our move went so smoothly and cannot praise Hunters enough. Absolutely fantastic at communicating everything and keeping us in the loop. All the girls that we dealt with were friendly, polite and could never do enough for us. We mainly dealt with Katy and to be honest cannot speak highly enough about her both as a person and how good at her job she is. Highly recommend Hunters and would have given more than 5stars if possible.

Paul · 25 October 2018

Agent replied · 23 October 2024

Hi Paul, sorry i have just managed to reply to your review - thank you and hope you are both settled in your new home!! Was great looking after your sale and wish you many happy years!

1/5

Trustpilot

Appalling group of folks!

Appalling group of folks!This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!

Student · 28 August 2024

1/5

Trustpilot

Absolute s#*t show

Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!

Mitchell · 28 October 2025

1/5

Trustpilot

so bad discriminated by this company…

so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them

Chris · 22 October 2025

5/5

Google

We are currently selling our house through Hunters. All the staff have been a pleasure to deal with so far. Our main contacts have been Will and Lillie, who have been so helpful guiding us through the process. They are always quick to respond to any queries we may have and we always feel in the loop with what’s going on. Our house sold very quickly, within a couple of weeks which was amazing! So far we have had a relatively stress free experience. We would 100% recommend Hunters!!

Emma · 23 September 2024

Agent replied · 10 November 2024

Thanks Emma for this :-) Team Wetherby

1/5

Trustpilot

Money for nothing

Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!

Dawn · 31 October 2023

5/5

Google

Everyone at Hunters have been great with our sale and purchase. Special mention to Louise who kept us going and would always ring us every week with an update and whatever you asked of her she should do it straight away! Very professional but had a good laugh at the time! Would definitely recommend! Thank you for all your help!

Hannah · 24 October 2022

Agent replied · 23 October 2024

Hi Hannah, Thank you for your kind review. Please keep in touch. Enjoy your new home i am sure you will settle in well. Best wishes all at hunters Wetherbyx

1/5

Trustpilot

Are the staff in the Highfield Road…

Are the staff in the Highfield Road office volunteers on some sort of day release programme ? I can only presume so because no company management in their right mind would pay them to do NOTHING, my 3 messages to request a viewing fell on deaf ears, yet it is still available for rent, appalling behaviour, does the owner of the rental know who they have looking after their property, in this case they soon will, Land Registry gave me the owners details and I am in the process of asking the owner directly for a viewing appointment as their "representatives" are awol.

Jeff · 9 October 2025

1/5

Trustpilot

UNPROFESSIONAL AND DISHONEST

Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"

DAMLA · 6 September 2023

5/5

Google

Had used another agent and not sold our property. Went on with Hunters and had an offer within days and completed the sale 7 weeks later. Special thanks to Darren and Louise- helpful and efficient throughout. Should have used Hunters first time around. Would highly recommend

Andrew · 24 October 2023

Agent replied · 23 October 2024

Thanks so much Andrew we are delighted with your review of your experience with us and happy that we managed to get this over the line in a good time frame. Kind Regards all of the team at Hunters Wetherby

5/5

Google

Very professional team - Easy to deal with. Paige has been a pleasure to work with.

J · 10 February 2026

5/5

Google

recently bought our house through hunters wetherby Louise especially made the process so easy and her communication was excellent throughout if we sell in the future we will definitely come back and recommend to all our family and friends

Olivia · 9 December 2025

Agent replied · 8 January 2026

Thanks Liv - It was a pleasure to deal with such a lovely, warm person - happy first christmas in the new place :-)

5/5

Google

Brilliant service from hunters our property went on the market on Monday and was sold by Friday. I couldn’t believe how quickly this happened, so thank you Charley for all your help. The photos very professional and to a high standard. All the sales team very professional and helpful in every way couldn’t of asked for more.

Faye · 24 October 2022

Agent replied · 23 October 2024

Thank you for your kind review. Your comments are very much appreciated and we are very happy that a sale was agreed within the week! Kind regards Hunters wetherby :-)

5/5

Trustpilot

I had an exceptional experience working…

I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.

Alia · 16 April 2026

1/5

Trustpilot

Total scammers!

Total scammers!! Do NOT recommend at all!! I rented with with them for 4 years, was okay at first then it gotten difficult to get things properly fixed, they left us without a fridge and freezer for over a year so I had to buy my own! They send out the same repair men that told me over and over again they could t properly fix various things as it needed updating and my landlord was refusing to update (handyman’s words not mine). We had a mice infestation that I had made them aware of but nothing was done and they ended up coming into the house eating through all my kids Easter eggs and our snacks and my sons make a wish documents amongst other important documents!! I had to pay for the infestation to be sorted, I have paperwork that states the things that needed doing to stop them and they didn’t do half of it!! There was insufficient loft insulation, single glazed windows and no wall insulation so it was beyond freezing unless I had the heating on constantly. They didn’t carpet or decorate in god knows how long!! I paid £2800 deposit to stay in this house!! They then said as I was pregnant there would be too many people living in the property so I said okay can I please have a rent statement to get onto the council and was told by corena she would email this to me but this went on for about 6 months and she then sends me an eviction notice instead so I said okay can I have the rent statement she still refused! A year later I get the rent statement.. then another eviction notice. Their reason was my landlords granddaughter had cancer and needed to sell up to pay for treatment (she knew one of my sons was a cancer survivor and she also knew my youngest son is fighting a brain tumour!) she used my personal circumstances as a tool against me. I tried so hard to move out quickly but eventually got a property with the council.She caused 2 years of horrifying mental breakdowns, I have adhd and so you can imagine the impact it had! She never done and entrance or exit inventory with me, she next done entrance or exit key handover so the crook covered her bases.!! This wasn’t her first rodeo!!I have been informed by neighbours of repairs etc carried out since I left the property and also about the new tennants living there so they never sold the property.Social services are trying to help get my deposit back, the so called deposit guarantee scheme said there was nothing they could do as it was never with them!! So I had a look on company’s house at them… I suggest if your considering renting from hunters you look on companies house at them too!! They are a bunch of scammers and they keep getting away with it!!They have now left us with absolutely nothing! I’m a single mum having to furnish and carpet a house with next to no money struggling to decide if my kids need a bed or food, carpets or gas, curtains or electric!! I was told a survey of dilapidation was being done and that turned out to not be true!! I have asked numerous times about my deposit and she doesn’t reply to nothing! She ignores everything. She has stolen £2800 from me and my children. I have 2 autistic children and 1 is a cancer survivor and 1 has a brain tumour I have a lot of worries already with them without this worry about loosing so much money that was needed to benefit my children. British Gas had to swap the meter as per the request from the ombudsmen and corena Harris told me I’d better put them back I have this and more in messages!! I said I can’t as that is breaking the law and she wasn’t happy at all.. the old meters didn’t work!! I can only hope people do not make the same mistake as myself and put their trust in these despicable people!! Have a look on companies house before considering renting from them!!£2800 is a lot of money for a single mum with 6 children and 3 of which are very poorly and one is fighting a brain tumour you ask yourself what kind of person does that!!

Emma-Louise · 7 July 2023

5/5

Google

I dealt with Louise, she was not actually acting on my behalf but for another person in my chain however she held the whole thing together and was the contact point for everyone because she could be trusted and she was responsive when others were not. I highly recommend Hunters and am very grateful for their support in a very stressful process.PositiveResponsiveness, Professionalism

Bharthi · 24 October 2021

Agent replied · 23 October 2024

Hi thank you for your kind review and your kind gifts. We hope you settle in well in your new home! Best wishes.

5/5

Google

Excellent service from Louise and the team at Hunters Wetherby. Buying a new home is always a stressful and worrying experience, but they were so helpful and accommodating throughout that it made it the journey so much easier. Having just bought through Hunters, if I move again (no plans!), I will definitely be using them.

Neil · 24 October 2022

Agent replied · 23 October 2024

Thanks for your kind comments Neil, it means alot to us once the hard work completes. We hope you are settled well in your new home

5/5

Google

We have recently sold our house with Hunters, they have been amazing especially Darren who has put 100% effort into getting us the sale. Well done Darren you have been amazing, I would definitely use them again.

Jackie · 23 February 2024

Agent replied · 23 October 2024

Hi Jackie, Thanks for leaving a review and we are glad that you enjoyed your experience with us! Team Hunters Wetherby

5/5

Google

Thank-you so much to all the staff at Hunters especially John, Louise and Justin who have been exceptional in helping our new house purchase go through without any stress or worry throughout the whole process. Can't thank you all enough, well done.

Cath · 24 October 2023

Agent replied · 23 October 2024

Hi Cath, Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated! Hunters Wetherby

5/5

Google

Thanks to the letting department, in particular Chris for a professional and efficient service. He made life very easy for me in securing a lovely property to rent. I’d 💯 recommend and would definitely use them for any future sales/ lettings. …

Julie · 24 October 2023

Agent replied · 23 October 2024

Thank you Julie, we are pleased to hear you are happy with your service and hope to work with you again!

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Read Hunters's Google reviews

Questions about Hunters Wetherby

Has Hunters won any awards?

Yes. In The Trusted Agent 2026 awards: Hunters, Leeds won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.

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