Hunters Wetherby reviews

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 5/5

Google

Hunters Whetherby and Paige have been brilliant to deal with. She’s been on top of everything with the purchase and sale of my property, she has kept us informed the whole way through. When she showed us around the new property, she was welcoming, professional and really helpful. Couldn’t ask for better communication or support - highly recommend Paige

Gabi · 9 December 2025

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

we have been dealing with Hunters in Wetherby as the house we are buying has been marketed by Hunters. From day 1 the team were excellent and very professional always giving clear information,Will and Lillie have been really helpfull and always there for any enquiries we have , Louise has been a star and a great point of contact and liased between the vendor and ourselves giving us regular updates which has been really usefull.Thank you .

Carole · 10 March 2025

★★★★★ 5/5

Google

We changed estate agents to Hunters in Wetherby after our house had been on the market for four months. Lillie and Will were our contacts at Hunters and came out to visit our house and introduce themselves to us. Both were very enthusiastic, friendly and professional. Both were eager to keep lines of communication open and had an excellent understood of the market. We had our house on the market with Hunters for a month when we received and accepted an offer. Prior to this Lillie and Will had discussed with us new marketing techniques and promoting our house on a premium listing to showcase our property on Rightmove. We felt that they genuinely cared about the service they were providing and were absolutely delighted when we accepted our offer .I would definitely recommend Hunters and the team to anyone selling their property.

Joanne · 9 December 2024

★★★★★ 5/5

Google

Brilliant service from everyone at Hunters Wetherby - but I was particularly impressed with Lillie R. Lillie consistently went above and beyond to ensure the process of selling our house was as painless as possible. Calls and emails were always responded to within very short timescales, and Lillie's approach to customer service was excellent. Also a big thank you to Will who supported with house viewings on weekends and helped us progress the sale of our home. I would recommend Hunters Wetherby if you are looking for a professional, supportive, and customer-focused agent.

Luke · 9 December 2024

★★★★★ 1/5

Google

Absolutely appalling service received as a rental seeking customer with this branch. We had viewed a property on their books 7 weeks before it was available. Myself, wife and two young children 4 and 6 Immediately entered an application process and we cleared all the required reference and financial checks within 7 days of application we were approved the rental by the landlord forthwith. We subsequently gave notice to our agents/ landlord in London 200 miles away, as it was then 6 weeks till the move date. We had even agreed an extension on our rental in London for a seem less cross over for the move to Wetherby however, Hunters then sat on our rental contract, giving various reasons as to why we couldn’t sign the papers even though they were ready! We were ensured that all was fine and there was no problem with our application. While this was happening we were running out of time to finalise arrangements for the move, we still had to secure school placements and book removals, while all this was happening my new job, (reason for moving) was taking off and required me to be fully invested and committed as there was extensive UK travel involved with the position. My wife and I were calling the office daily trying to get an update but we kept being put on hold and or told that Chris was unavailable, it felt like they were actively avoiding our valid and urgent queries adding all manner of stress as you can imagine. With only one week before our actual move date it transpired after I was finally able to get an answer from Chris that the current tenant of the property we had entered an application and was approved for was actually in the process of buying a property through Hunters and that tenant was held up with legal / solicitor delays or issues! Totally unprofessional conduct and service here from these reprobates. Not only did they cost us huge amounts of expenditure for our move but they almost made us potentially homeless, we lost the placements for the preferred schools we had secured for our children. We had to cancel our notice for our agents in London thus entering a further 4weeks rental. Said agent lost their potential tenant that was going to move in after us. We had to book storage in Wetherby for an interim period as we had booked removals as there was only one week left till we moved! Utter disgrace of service and professionalism. I’m considering seeking legal advice to claim compensation. Their conduct and standards needs to be reviewed before some other family or persons are put in a similar situation. They should not be entering rental agreements on tight time schedules knowing full well that those can be delayed due to application processes/ delays, or except rental applications under these risky circumstances especially with customers who are moving across the country. Can’t recommend this branch for the above reasons. Untrustworthy/ dishonest / deceitful I’d love to get a response on here from them. We have a daily record and notes of our whole experiences with them.

Darren · 11 November 2024

★★★★★ 5/5

Google

Absolutely outstanding service. Louise and the team were amazing throughout the whole purchase process. Louise and the team kept us fully informed, supported us throughout and were friendly & professional. They really did look after us and we cannot thank them enough for helping us to move into our new dream home. Thank you Louise from the Jackson 4. HIGHLY RECOMMEND 5⭐️

Kieran · 23 May 2025

★★★★★ 5/5

Google

Recently sold and bought a house through Hunters Wetherby, great team of friendly, highly knowledgable people. Huge shout out to Paige who kept me updated and at ease from start to finish really appreciate all the hard work!

Fiona · 9 December 2025

★★★★★ 5/5

Google

Just completed on my first house with Hunters and they have been outstanding. Special thanks to Paige for all of her support during the process, nothing was too much trouble. An amazing experience would highly recommend 😊 …

Charlotte · 9 December 2025

★★★★★ 5/5

Google

I bought a property through Hunters and the team there were lovely to deal with - efficient, friendly, helpful and polite. Queries were always responded to promptly and answered where possible and on the move day, they were even kind enough to send a lovely and cheerful staff member to meet me at the property to hand the keys over, which saved me a 10 mile round trip (and probably some extra grey hairs on a very stressful day). I can't thank them enough for that! The welcome box is a nice touch too. Thanks, Hunters.

Lisa · 25 June 2024

★★★★★ 4/5

Google

We sold our house through Hunters. Justin, Louise, Will and the team were quite clear about the process, terms, etc. and there were no surprises around this. The market was quite slow at the time we started, meaning it took some time to sell, after a couple of reductions in the asking price. Hunters seemed to have some staff turnover in the first few months, meaning we initially struggled with a consistent point of contact and varying levels of communication and feedback. Once Will became our conatct, we were very pleased with his service and communication through the remaining viewings, and his negotiation on our eventual sale. During the conveyancing stage, Louise kept in contact well to understand the position of the chain.

Paul · 26 May 2024

★★★★★ 5/5

Google

I have just let my first house through Hunters. It’s been a pretty painless experience and less complicated than I anticipated . Chris has been very helpful throughout and has given some good advice through what was a pretty arduous 6 months of renovation . He has remained in touch throughout and always remained positive and encouraging . Today my tenants picked up the keys , so Hunters will now pick up the reins and manage my house . Hopefully making it as stressfree as possible as was the run up. Thanks Chris Sharman it’s over to you now

Amanda · 26 May 2024

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

★★★★★ 5/5

Google

Paige has been friendly and very helpful throughout the whole process. As this is my first experience with buying a house she has made everything straightforward and it felt easy.

Bert · 9 December 2025

★★★★★ 5/5

Google

Thank you to Louise the branch manager for being so knowledgeable on the houses we were looking to buy. It’s so stressful when buying (and selling) a house and having so many questions on the properties we liked, Louise was able to take that stress away and help us make the decision we needed! Thank you once again, a very warm and pleasant experience.

Laura · 11 November 2024

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 5/5

Google

We recently sold our house with hunters and have to say they are a great team. We have been so impressed (specifically a big shout out to Paige). They were the main drivers progressing our sale with solicitors which was a huge help. Communication was clear and the advice we received was excellent. Would definitely recommend.

Abigail · 5 January 2026

★★★★★ 5/5

Google

I cannot speak highly enough of Hunters Wetherby. From the moment we engaged them they worked exceptionally hard to sell our property and continued that effort right up until completion. A couple of things stood out for me: - the level of expertise and ability to guide us through the process - vetting and securing legitimate buyers who were in a position to move forward - seamless organising of viewings working around our availability - continuing to act as a liaison (without prompting) in order to keep our sale progressing along Thank you so much Louise, Justin and the rest of your team at the Wetherby branch. We couldn’t have asked for anything more. I wouldn’t hesitate to recommend them to family and friends as well as use them again in future. Sophie

Sophie · 24 October 2023

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 5/5

Google

Hunters, in particular Paige for us, were fantastic throughout the whole process. They were efficient, communicated effectively, and made our moving day extra special.

James · 9 December 2025

★★★★★ 5/5

Google

We had a very stressful house purchase however the staff from Hunter's did their utmost to help .The chain was four people and we were stuck in the middle.It definitely made things easier for us to have a third party to try and solve issues that arose . Louise even went as far as helping us move the boxes into our home on move day as it was raining! Would highly recommend

Ellen · 9 December 2025