5/5
GoogleVery smooth service! Was shown round the property by Kimberley who was lovely and answered all the questions we had. Once we decided on the place she took us through the application process straight away.
Trusted Agent profile · Leeds
Haus Sales and Lettings reviews in Leeds
★★★★★
307 reviews across 2 platforms
14 St. Annes Road, Headingley, Leeds, LS6 3NX
Part of haus, see every office.
Haus's office in Leeds, at 14 St. Annes Road, is rated 4.4 out of 5 across 307 reviews on two platforms, including 297 Google reviews rated 4.4.
Reviews
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
Google5/5
GoogleI'm grateful to Haus Sales and Letting Agency for listening to all of my concerns about the flat we're interested in. The agent and the tenant have a strong working relationship. I'd also like to express my gratitude to Kennedy for resolving all of our concerns.PositiveProfessionalism
4/5
GooglePleasant staff who are happy to help you. Managed to find a property two years running with this company! Much less stressful than other student letting agents in the Leeds area.
Agent replied · 24 August 2024
Hi Evie, Thanks for your review. We're happy your staying with us for a second year!
1/5
GoogleThese guys actively encourage gazumping, even after paperwork has been sent and terms have been agreed. They seem to care very little about tenant experience.
5/5
GoogleMe and my flatmate had a wonderful experience with Kennedy from haus letting agency. She helped us secure a lovely flat and accommodated multiple viewings and was generally very helpful and kind. Would recommend!
5/5
GoogleThe team are all so helpful. I listed my property with them through a recommendation and have not been disappointed since. Best service in North Leeds!
Agent replied · 24 August 2024
Thank you for your kind words William.
5/5
GoogleOut of all letting agents I've dealt with, Haus Properties are the most competent. I've never had any issues with them, and the team is super friendly. Highly recommend.
Agent replied · 24 August 2024
Thanks for the review Mosiah. Glad we could help!
5/5
GoogleKimberley from HAUS has been an absolute star from start to finish. Kept me in the loop about everything, been helpful with my never-ending questions and been a delight to work with
5/5
GoogleLesia arranged a house viewing for me at very last minute which I really appreciate !
1/5
GoogleBackhanded me to RNL when I picked up my keys without any warning. Dodgy
5/5
GoogleLesia - helpful and a fast response!
5/5
GoogleHad a viewing by Kimberley she was very lovely and easy to talk to very good service and was very nice and polite really happy with her service thanks so much!
5/5
GoogleI have only ever had positive experiences with Haus. They worked extra hard to find me the perfect flat in under 2 weeks, and have been understanding with any issues we've come across. They made me feel at ease after transitioning from renting as a student to a young professional, would definitely recommend!
1/5
GoogleBackhanded me to RNL when I picked up my keys without any warning. Dodgy
1/5
Googlepoor communication, often going against the word of the landlord, pressure tactics for resigning and, as usual for agencies, a complete disinterest in current tenants
5/5
GoogleGreat communication and speedy responses from Kennedy who helped my partner and I find and apply for a property in Leeds. It is always very reassuring and stress-reducing to talk to someone who is so on it. Thanks again!
5/5
GoogleHad Kimberly give us a tour of a few houses, she was great!
5/5
GoogleKimberly has worked with me so far and has given quick and timely advice whilst making a very stressful search a lot easier with her friendly attitude
5/5
GoogleThe level of service that both Becky and Steph provided has been outstanding, they let my property before it even went to the market!! Communication, updates and overall service is truly amazing. Highly recommended !!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHad such a wonderful experience with Lesia, she was so friendly and informative and made the whole signing process stress free! Couldn’t recommend enough :)
5/5
GoogleKennedy took us to 2 locations which we had not asked for, one of which we ended up signing for on that day! She was very professional and attentive to what we needed. CheersPositiveResponsiveness, Quality, Professionalism
5/5
GoogleReally friendly staff and an easy sign up process with no fuss! Can't wait to move into my new place!
Agent replied · 24 August 2024
Hi Sam, Thanks for your review!
5/5
GoogleAgents are very friendly and helpful
1/5
Googlewouldn't trust these guys to put the tenants needs first. They certainly don't play fair. We agreed yesterday we would sign for a property after work today. by which time they'd already agreed for another pair to sign for it and then told us they had given it to someone else.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Haus Sales and Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leeds.
