Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotBe very careful - more honest companies out there!
Be very careful.We had an inherited property to sell which was in need of a full refurb so we were under no illusions that we would not get the value that it had been valued at for probate purposes. Initially everything felt very genuine and honest. They suggested a realistic price which we whole heartedly agreed with. The house sold very quickly and we were over the moon as we could now put a deposit down on a new family home. Then the buyer just disappeared…. We accepted this happens but now we had our offer accepted on a house time was of the essence. Within a day they had found another buyer, this time offering an additional £15k so we were amazed. This time surveys were ‘done’ and everything seemed to be moving along nicely. Then the surveys came back (which we never saw any evidence of) stating that the property had serious damp issues and subsidence so of course the supposed buyer pulled out. We already knew that these issues didn’t exist as we’d had the property looked at (and have since had further surveys done) which only came back with the minor issues. Then surprise surprise, Good Move offered to buy the property off us…. For £40k….. less than a third of its value. Looking back we don’t believe that either buyer existed. I question the reviews on here being genuine. Anyway if you are looking for a brilliant company we cannot recommend Springbok highly enough. We’ve just sold to them today for considerably more money….
Kelly · 30 April 2024
★★★★★ 4/5
TrustpilotThe honest way forward
The clear and obvious honesty with which this firm conduct themselves.
Michael · 30 September 2026
Agent replied · 10 October 2026
Hi Michael,
Thank you for your review.
We appreciate you taking the time to share your feedback and wish you all the best.
The Good Move Team
★★★★★ 5/5
TrustpilotExemplary and honest service
I spoke to Ryan today. Although we are not pursuing a quick house sale through the company, he was honest and how refreshing that is in this day and age! He has real integrity, recommended the best course of action for our situation, based on our current circumstances, was thoroughly professional and helpful. My interactions with Ryan have left me with a real sense of trustworthiness for Good Move and the exemplary colleagues they employ. Ryan you are a credit to your organisation, thank you for your time, it was greatly appreciated.
Fiona · 23 April 2024
★★★★★ 5/5
TrustpilotFantastic company highly recommended.
Greg Gray the best person i could have dealt with. Very understanding and is a great help. Nothing was to much trouble and kept in touch with us on a regular basis.There were times when we had to cancel and returned back to him was never any problems. At this time due to a personal reason (Greg was very much understanding) we pulled out completely. My Wife will return back to Greg herself asking for his help when the time is right.Thanks again Greg your a star. Regards.Norman/Christine
Norman · 22 April 2024
★★★★★ 5/5
TrustpilotMax was the most honest person I have…
Max was the most honest person I have dealt with in regards to property this year. In a market where, in my view, estate agents are over valuing properties and giving sellers false hope, developing a climate where properties are sitting on the market, reducing and not selling, he had an exceptional view of the reality of the market. We all want to hear our properties worth a fortune, but when you look at one bedroom flats, which in the midlands aren't selling, a seller cant afford to sell at 2015 prices to buy at 25% + inflated 2015 prices. Until the residential property agent market becomes up to speed like Max, we are all stuck. Fantastic service, the most sensible and realistic and honest property advisor I have spoken to this year.
Michael · 10 November 2020
Agent replied · 23 August 2024
Thanks for taking the time to leave your comments Michael, great to hear that Max offered sound advice despite us not being able to buy your property in this instance.All the best from Good Move.
★★★★★ 5/5
GoogleAlthough I was unable to proceed because I am selling the property wirh Power of Attorney, Bradley was very helpful and knowledgeable and I felt this was a company I would like to do business with.
Terry · 14 November 2025
★★★★★ 5/5
GoogleGreg from Good Move responded within minutes to my initial enquiry and talked me patiently through all my options. I was so impressed with his knowledge and expertise about the property market. Good Move is extremely fair and I was delighted with the help given.
Sandra · 11 September 2026
★★★★★ 5/5
TrustpilotWe completed our sale with goodmove and…
We completed our sale with goodmove and can honestly say they made it as simple and trouble free as possible.On our initial call Max was very knowledgable and answered all of our questions promptly and professionally, leading us to choose goodmove over the other companies we spoke to.I must admit this isn't for everyone but if you are prepared to take less than full value this is an option which takes hassle away from the sale process. We were very happy with the outcome and would recommend without hesitation if you are wanting to sell quickly and without any stress.
Richard · 14 October 2020
Agent replied · 23 August 2024
Hi RichardThanks for taking the time to leave your comments. It's good to hear that our staff represent us well during initial contact, particularly when that leads to a successful sale.Glad we could be of service and we wish you all the best following your sale.Kind Regards from the team at Good Move.
★★★★★ 5/5
TrustpilotGoodMove is a contemporary real estate agency operating in today's dynamic market.
GoodMove is a property sales agency that offers a comprehensive service to sellers, distinguishing itself from traditional estate agents. Without their assistance, one might face numerous tedious and challenging processes independently.
Sinsook · 4 May 2026
Agent replied · 1 June 2026
Hi Sinsook,
Thank you for taking the time to leave such a thoughtful review.
We’re pleased to hear that our team was able to support you and help make the process more manageable. Providing a professional, transparent and fully supported service is exactly what we strive for, so it means a great deal to know this came across in your experience.
Your recommendation and trust in Good Move are greatly appreciated.
Wishing you all the very best,
The Good Move Team
★★★★★ 5/5
TrustpilotProfessional & Caring.
From day one Goodmove have been excellent. I would like to mention both Louis & Lucy for outstanding customer service and care. They both kept me informed at all stages of the sale. The information that they gave me either on the phone, text or email gave me great confidence in Goodmove. The company have been completely professional at all times. I would highly recommend Goodmove.Thank you Steve
Stephen · 19 October 2024
★★★★★ 5/5
TrustpilotCraig
Craig, was very understanding and gave solid advice. Would recommend to anyone selling their home. AML
Anna · 13 August 2026
Agent replied · 23 September 2026
Hi Anna Maria,
Thank you for your kind review.
It's good to hear that Greg was understanding and provided solid advice throughout your experience.
We appreciate your recommendation and wish you all the best with your move.
The Good Move Team
★★★★★ 5/5
TrustpilotRelevant honest talk about prices
Relevant honest talk about prices, selling and timing. Much appreciated
Marion · 19 September 2026
Agent replied · 23 September 2026
Hi Marion,
Thank you for your review, that's good to hear.
Giving people the full picture so they can make the right decision for their circumstances is exactly what we aim for.
We appreciate you taking the time to share your feedback and wish you all the best.
The Good Move Team
★★★★★ 5/5
TrustpilotExtremely professional
Oliver was very clear in all aspects of the process and extremely patient in explain parts again. I felt that there was no pressure
Customer · 5 February 2026
★★★★★ 5/5
TrustpilotHouse sale in Leeds
I’ve just completed a sale of a property in Leeds with Good Move. The customer service was of a high standard, with a special mention to Georgia who was so helpful throughout. The sale took a little longer than expected, due to delays with the buyers solicitor, but Georgia was great in chasing this up, keeping momentum going and keeping me informed. The solicitors assigned by Good Move were also good. I would recommend as it’s a easy, hassle free process.
Sarah · 20 October 2019
Agent replied · 23 August 2024
Hi Sarah,Thanks for your comments and we'll be sure to pass them on to all who were involved with your sale.All the best from the Good Move team.
★★★★★ 5/5
TrustpilotSo glad I chose them!
The team at goodmove have been excellent from start to finish. The teams communication and expectation managing has been brilliant through out. Knowing that Georgia & Dalia were working our sale gave me a real peace of mind. Their ownership of the process has been second to none. I can’t fault them at all. Please to work with and the local agent who did our viewings and collected our paperwork was a superstar, lovely to deal with. Thank you so much!
Miss · 15 October 2019
Agent replied · 23 August 2024
Your feedback is much appreciated! I will pass this on to the team who handled your sale, they will be glad to see it. Thanks again from all of us at Good Move.
★★★★★ 5/5
TrustpilotThe guys at Good Move were excellent in…
The guys at Good Move were excellent in helping us find a buyer for our property when we were looking for a quick & hassle free sale. Very conscious regarding our position, and a great initial discussion setting out our options and how best to proceed with finding a quick buyer to get the best value from the property, agreeing the amount we wanted after all costs up front, so always knowing where we were in that regard.Regular updates throughout the process of finding the right buyer, and then through the legal process, for which unfortunately there were some minor delays due to no fault of Good Move, who in fact were once again excellent in their regular updates. Our thanks to Max, Sophie & Georgia
Barry · 15 June 2019
Agent replied · 23 August 2024
Hi Barry & Edwina, thanks for taking the time to write your review. We really appreciate the feedback and will pass on your thanks to Max, Sophie & Georgia.
★★★★★ 3/5
TrustpilotSlightly disappointed
I had high hopes for Good Move after reading so many good reviews but unfortunately we didn't complete as promised which caused us some problems and set backs and only have been told on the day that we were meant to complete that we wiii not complete. Wasn't happy with the solicitor that was recommended either. Next time I would try a different company. The guy who brought contracts to sign was one hour late (we had to take time off work) and was very rude and couldn't even speak English. Josh was very helpful so would reccomend him! Property: Nankeville Court.
Natasha · 20 March 2019
Agent replied · 23 August 2024
Hi Natasha I'm sorry to hear that we didn't meet your expectations and couldn't complete on the intended date. By way of an explanation, the property you sold was a new build (2013) which meant the solicitors required some additional documents, including a 'developers pack'. Ideally this document would have been sent to your solicitor early in the process, however come the day of completion they were still not in possession of this document.You mentioned that the developers pack might be in the property but as it was tenanted we had to arrange access with the tenant, which wasn’t straight forward.Subsequently we were unable to complete on the intended date, with the sole reason being the absence of the required documents. We eventually completed despite the lack of documentation and did so at our own risk.Whilst I do appreciate we missed the original completion date, if your solicitors had been provided with the required documents this would not have been the case. The property was valued in the region of £275,000, and to rush in to a purchase of this value (without the required legal documents) isn’t something we feel comfortable doing as a company. I hope the above clarifies the circumstances surrounding the sale and that there were valid reasons for not meeting the planned completion date.Thanks again for your review and kind words about Josh which I will pass on to him. We got there in the end and on behalf of the Good Move team, I wish you all the very best for the future .
★★★★★ 5/5
TrustpilotGood advice and very helpful
Andrew · 1 October 2026
Agent replied · 10 October 2026
Hi Andrew,
Thank you for your review.
We're pleased to hear you found our advice good and our team helpful. We appreciate you taking the time to share your feedback and wish you all the best.
The Good Move Team
★★★★★ 5/5
TrustpilotVery helpful practical advise received
SamHaughton · 30 September 2026
Agent replied · 10 October 2026
Hi Sam,
Thank you for your review.
We appreciate you taking the time to share your feedback and wish you all the best.
The Good Move Team
★★★★★ 5/5
Trustpilotwhere do you start highly recommended no complaints at all
where do you start? Well I will highly recommend good move the time it took was amazing so short of a time never been known at all. The man call. Greg looked after me and I would highly recommend this company, especially Greg I would like to thank for making this so smooth so quick, I can’t explain how happy and grateful I am so yes I would highly recommend this company from start to finish within two days getting solicitors on the job you never let me down. Thanks again Greg, much appreciated
Norman · 19 December 2023
★★★★★ 5/5
GoogleI purchased through Goodmove and dealt with Katy Huscroft and she went above and beyond throughout the process of my purchase. Katy was professional, friendly and an absolute pleasure to deal with. The sale of my property was very tricky and although I wasn't even selling through good move Katy helped me in so many ways when I wasn't even getting answers from my own solicitors. I would highly recommend the company and if I do move again I'd be thrilled to work with Katy! 5 star top service & an asset to the company. 🌟🌟🌟🌟🌟
Christopher · 24 November 2023
★★★★★ 5/5
GoogleMax was extremely helpful , very knowledgeable and crucially seemed to offer impartial advice , i.e what was best for me in my situation rather than waht is best for his company - the issues wit hLeasehold are complex and it helps to have someone spell out all the options even if they are not very attrractive , at least you then know where you stand !!
Thank you and perhaps we wil ltalk again once situation changes somewhat . I would recommend anyone to have an intial conversation , as long as your all ears , you'll have something to mull over which may or may not suit you , its your choice at that point . No pushy sales person so taht is refreshing .
Neil · 24 November 2023
★★★★★ 5/5
TrustpilotHonest, helpful, friendly and helped with no ulterior motive!
Called me back very promptly. Within about ten minutes! Greg was very helpful, friendly and honest. The price I wanted couldn’t be achieved by Good Move and Greg was very transparent about this. He took his time to give me tips on selling my house free of charge and with no hidden agenda.Greg was more than happy to talk me through everything and have a good chat about my pet Goats! Thank you so much Greg!
Jade · 24 January 2020
Agent replied · 23 August 2024
Hi Jade, thanks for your review and it's good to hear that you had a good experience with Greg. He's shown me the goats - they're adorable!All the best from Good Move.
★★★★★ 5/5
TrustpilotThe team at Goodmove helped steer us…
The team at Goodmove helped steer us through one of the most difficult periods in our lives. Faced with a complex sale they remained professional, kind and respectful. We will be forever grateful. A special thanks to Lucy, John, Max and Georgia for sticking with us and understanding how stressful it all was. Merry Christmas to you all!
Carolyn · 22 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.