Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGoodmove helped my mum who was in a difficult situation after the passing of my stepdad
She was left with a house that she could no longer cope with
Richard & the team made the whole process much easier for her even with the current situation ( covid )
A quick & efficient service with peace of mind that the paperwork was all dealt with without hassle & too much stress for her
Thank you, an appreciative daughter who's mum is now safe & warm in her new home
Ready for new beginnings
Tracy · 22 June 2021
Agent replied · 21 June 2024
Hi Tracy
It's really good to hear that we could help in a difficult situation and that your mum is settled in her new home. We really appreciate you taking the time to leave your comments and wish you and your mum all the best.
A big thanks from the team at Good Move.
★★★★★ 5/5
TrustpilotWant to thank goodmove for helping me
Want to thank goodmove for helping me with the sale of my flat. Want to give a special mention to Georgia who went above and beyond for me and my wife, she was always on hand to take my calls if there were ever any hiccups even as far as to help outside of her normal hours.
Eric · 12 July 2022
★★★★★ 5/5
GoogleI'd like to thank Greg, Courtney, Tia, and Yasemin for all their hard work and support during the sale process. These people went above and beyond. Their communication throughout was outstanding, and they were always available to talk and answer any questions I had. Fabulous. Thank you!
Katie · 22 June 2023
★★★★★ 5/5
Trustpilotspoke to Greg
spoke to Greg, good lad, very clued up on the job, offered good advice, honest with me which is good, all good, thanks.
David · 28 October 2024
★★★★★ 5/5
TrustpilotMany thanks to Josh
Extremely happy with the service provided by Goodmove. Josh Niksaz was professional, helpful and knowledgable. He also really good at keeping in touch and updating me along the way assisting me with the sale . He's gone above and beyond, giving lots of useful information.I would not hesitate to recommend him, absolutely amazing .Many thanks JoshRegards Mrs McHugh
Nazakat · 12 May 2022
★★★★★ 5/5
TrustpilotGreat agents
I’ve just completed the purchase of a property with Good Move, the whole team we’re very helpful and very friendly but the lead agent dealing with my purchase, Georgia was specifically fantastic to deal with. Worked hard to ensure my purchase was completed in a timely manner, was always available for any questions I had and just overall made the process transparent and stress free.
Lucas · 22 February 2021
★★★★★ 5/5
Trustpilotit was lovely to work with a company…
it was lovely to work with a company who are open and honest. We sold our house with Goodmove, a sale was agreed within 10 days and it completed quickly. Thankyou to Rowan and the team
Bailey · 29 February 2024
★★★★★ 5/5
TrustpilotA big thank you to Yasemin and Tony
I cannot praise GoodMove highly enough, they were excellent despite the very stressful sale. Yasemin went over and above her duties to help me and Tony was always a gentleman and very professional when he visited which was many times as my sale took over 7 months, I’m going to miss him. Thank you both. Highly recommended
Karen · 2 June 2022
★★★★★ 5/5
TrustpilotFantastic company
Fantastic company to deal with. We’ve completed the purchase of our Forever Home in Devon which Good Move were the agents for. I’ve never dealt with an agency who give such a high level of customer care as a buyer & if we were selling would definitely use them for our sale. Wouldn’t hesitate to recommend them.
Sarah · 22 April 2025
★★★★★ 5/5
TrustpilotSophie was absolutely amazing
Sophie was absolutely amazing , really professional and a pleasure to deal with. Put me at ease right from the start to selling my property today. Highly recommended and I made a good choice going with GOOD MOVE
Julia · 4 January 2024
★★★★★ 5/5
TrustpilotI have recieved excellent service from…
I have recieved excellent service from Josh who is highly competent in his field of work and property. We could not come to an agreement in the end but only because of problems at our end. I would recommend Goodmove at any time to anyone who needs to sell property fast. Very straightforward and organised company.
Katrin · 16 June 2022
★★★★★ 5/5
TrustpilotThank you for your helpful advice
Thank you for your helpful advice, Greg. I really appreciate that.
Anita · 20 September 2025
Agent replied · 24 September 2025
Hi Anita,
Thanks for your review. We’re pleased Greg’s advice was helpful and we’ll be sure to pass along your appreciation.
The Good Move Team
★★★★★ 5/5
TrustpilotI can highly recommend the whole team…
I can highly recommend the whole team at Goodmove. Our sale turned out to be not as straight forward as we had hoped due to a missing Freeholder who Goodmove's solicitor Charles finally found! Katie and Dalia in the office and Tony who came to do the viewings were all so kind helpful and supportive through the whole process I always felt we were getting the best and most honest advice.
Alison · 30 September 2024
★★★★★ 5/5
TrustpilotStress-less move
I couldn’t be happier. After an inquiry Ben phoned the following day to agree viewing and quoting. Day agreed guys arrived on time and did brilliant job. All packing was completed and the delivery to London was a breeze. I couldn’t wish for more efficient and stressless removal. After all my past experiences these guys did the best job.
George · 10 December 2021
★★★★★ 5/5
TrustpilotHelpful useful afvice
Spoke to Max Klineberg who gave very good advice on how to get my flat more inviting for sale. Unfortunately I have a tenant so was unable to provide vacant possession at this time for good move to buy it so the advice really helped.
Ms · 8 June 2023
★★★★★ 1/5
TrustpilotWorst experience and waste of time time…
Worst experience and waste of time time took time from my business to view property they had for saleBefore I made viewing I made offer on property as was gonna be buy to let anyway so wasn’t looking to live in it and had tenant in situ so wasn’t to fussed about cosmetics But agent insisted that before the by can accept offer must view property I said that’s fine But I made my term clear I’m paying cash which agent agreed as the buyer had sale fall through and wanted to complete ASAP And fact that when I view It wouldn’t be marketed as I didn’t want to be messed about nore did I want to go view it and then start bidding was with someone else as my offer was firm as that’s was my budget She said it fine but insisted i viewed it theN She could I said it fine I did viewing and lady I met wasn’t same lady she told me she would be dealing with it not lady I spoke to I said that’s fine and if they could let me know she said today or tomrow So I was expecting call from lady I met at house then I got call from First Lady asking me about about property to now tell me she has offer £10000 more and if I wanted to better it when I made clear my Intentions and budget from day oneAlso now reading on there site it seems company is cash buyer or property’s from buyers so I beginning to wonder if there is any seller apart From them which they are not making clear as on there Website they say they buy houses cash so it’s either bought by them or they made offer to buy and want to sell house before completion of buying it and pocket the difference between what they paid home owner and what they sell property forConclusion disappointed And feel deceived Not to mention time wasted***update***Since review had call from team almost instantly first was one of sales then director Adam who tried to offer me amazon vouchers to remove my review not GOOD BUSINESS practice and Wouldn’t acknowledge fact that review was posted to highlight issues I experienced and reflection of how I felt and hopefully improve and help company and allow others on trust pilot to see the experience I had and offered themoney isn’t gonna sway my experience as property I offered was for cash so not short of cash It’s just highlights issues further Up in management and makes me wonder if others have be changed since posting and they might not of been as blessed with cash as I am and may of done it due to the hard times lots are feeling due to epidemic we are experiencing I hope my true experience has helped others make a informed decisionUpdate 2 You struggle to see what I’m complaining about yet you summarise things as though somehow your business hasn’t failed to do anything wrong when I made offer on property and failed to fulfil your side lets concentrate on your point About money like youu make out your very reputable Let’s be CLEAR you didn’t offer to pay for travel costs like u say u offered to buy me and asked for me to remove my review I politely declined this as I put value in my views and that others should be informed and shouldn’t experience what I went through if company acts underhanded and then fails to see what the failings even though these have been discussed at length and your business somehow thinks that You buy people like me and then can ask them to remove there reviews by Offering them monitory gain I hope in future people will value there opinion and review they add and leave them unchanged as I did. If placed in same situation I was in and let there views be read and help other make informed calculated decision
Jhanger · 15 October 2020
Agent replied · 23 August 2024
Hi JhangerThanks for your review which I have read and considered carefully.To summarise your comments:- We insisted that you viewed the property before an offer could be accepted- We did not remove the property from the market to avoid other buyers bidding against you- The lady that you spoke to on the phone was not the same lady you met at the property- We informed you that another buyer was willing to bid £10,000 higher than yourself- We offered to cover travel costs for the time 'wasted' during your viewingUnfortunately I am struggling to understand where the complaint arises. It would be greatly appreciated if you could be more specific on where we went wrong and if possible put forward suggestions on how we could have avoided your complaint.Kind Regards from Good Move.
★★★★★ 5/5
Trustpilot2 weeks start to finish.
Having had a sale fall through my onward purchase looked to be falling through. I thought I’d give Goodmove a call after seeing they could complete in 2 weeks. Everything was so smooth along the way and gladly my move all fell into please. Ryan kept me informed at every stage and stuck to his word with every time frame.
Diane · 10 August 2021
★★★★★ 5/5
TrustpilotMax was very open and honest and went…
Max was very open and honest and went above and beyond to give genuine useful advice with non of the typical double speak nonsense that is often prevalent in this industry. If only more property professionals were like this!
Mark · 31 October 2023
★★★★★ 5/5
TrustpilotWorked with Max on the prospect of…
Worked with Max on the prospect of selling my house to Good Move. They were not actually able to help me on this occasion, however the customer service I received was excellent.
Lorraine · 2 September 2020
Agent replied · 23 August 2024
Thanks for the positive comments Lorraine, even though we couldn't help in this instance. We'll pass this on to Max. All the best from Good Move.
★★★★★ 5/5
TrustpilotOpen, honest and ultimately useful
I have spoken to three companies this morning and Max was the most open, honest and subsequently helpful conversation I have had. Customer service from Max was spot on. Will definitely use good move if I go ahead with the process.
Susannah · 8 September 2023
★★★★★ 5/5
TrustpilotSimple and effective advice
I contacted Goodmove following an issue with my buyer, Ryan was calm with me and gave me some very good advice at a stressful time. I didn’t end up needing goodmove as my buyers issues were resolved but they gave me some good options for a quick sale if anything went wrong again. Would recommend.
Tim · 27 April 2022
★★★★★ 5/5
TrustpilotHonest appraisal.
The representative was very helpful and informative about the process.
Finnlander · 11 September 2025
Agent replied · 24 September 2025
Thanks for sharing your experience. We’re pleased you found our representative helpful and informative. While we aim to help in as many cases as possible, there are times when some properties fall outside of scope. We always strive to be upfront about this from the outset.
Thanks again and all the best,
The Good Move Team
★★★★★ 5/5
TrustpilotMax is amazing.
I didn’t actually end up selling my house through Good Move but i can honestly say Max who we initially dealt with was amazing. He wasn’t pushy at all and gave great advice. I would not hesitate to recommend Max and Good Move if you need a fast sale.
Nicole · 29 December 2022
★★★★★ 1/5
GoogleMade an offer on a house on Monday. Rang on Wednesday afternoon as hadn’t heard back only to be told the house was sold and to be rushed off the phone quite rudely. I think it’s appalling that we weren’t informed of another offer so we could speak with the bank again to increase our offer or even a courtesy call to say the house had sold and our offer hadn’t been successful. They are still marketing the house online today, not as under offer or sold STC.
Katy · 22 June 2020
Agent replied · 21 June 2024
Hi Katy, sorry to see that you have had a bad experience with our company. Please can you email us at hello@goodmove.co.uk with a reference to the property that you made an offer on? I would like to look in to what happened and remedy the situation if possible. Thanks.
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