Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur sale fell through with an estate agent after months of marketing and eventually agreeing a sale so we contacted Good move as we really didn't want to lose our new house. Greg talked me through how the company works and was there to answer questions all the way through to the end which was 3 weeks later. If you want to sell your house quickly and don't mind taking a lower price than you would eventually get through an agent I would definitely recommend!
Jennifer · 22 June 2020
Agent replied · 21 June 2024
Thanks for your comments Jennifer and all the best moving forward. I'll pass your feedback on to Greg.
★★★★★ 4/5
TrustpilotGood Move delivered the figure I agreed to
I had a generally positive experience with Good Move. The team were professional, responsive, and easy to reach throughout the process. Communication was clear, and the overall process was mostly explained.
Anka · 22 December 2025
★★★★★ 5/5
TrustpilotThe service is in pint
The service is in point, honest, fast and efficient. Helpful and guiding, with every effort made to ensue the service is hassle free. Thank you Greg for your help and support.
Louise · 16 September 2020
Agent replied · 23 August 2024
Thanks for the feedback Louise, we'll pass this on to Greg. All the best from Good Move.
★★★★★ 5/5
TrustpilotI would recommend Max and Sophie
I would recommend Max and Sophie, you are a credit to the company. They called me at every opportunity to keep me updated and I got my money in less than 4 weeks.
Warren · 24 January 2020
Agent replied · 23 August 2024
Thanks for your review Warren, we'll pass it on to the team who dealt with your property.
★★★★★ 5/5
GoogleI have sold two properties with goodmove, they make the most conscientious, professional and approachable team effort that I have come across. More so than the 'mainstream' estate agents. A huge thanks to Georgia, Katy and Yasmin for your assistance. And especially Max.
Joseph · 22 June 2023
★★★★★ 5/5
TrustpilotMax was excellent
Max was excellent and explained how the offer to purchase my property worked and made me feel comfortable with the process
REDTILEY · 23 September 2024
★★★★★ 4/5
TrustpilotGot a sale in a difficult sellers market
Recently sold our property with Good Move and whereas in a difficult sellers market we struggled to get any worthwhile interest from our previous ‘High Street’ agents, Good Move secured at least 2 very interested parties of which 1 we pursued with and obtained a sale. Yes it was less than we initially hoped for, but rather a sale than the property still being on the market.
A · 22 October 2024
★★★★★ 5/5
GoogleSuperb - great honest advice - a refreshing change.
Mark · 11 June 2026
★★★★★ 5/5
TrustpilotDalia was great!
We had a great experience with buying our first home, Dalia was so patient with us as we all expected it to only take 4-6 weeks but it ended up taking just over 4 months! She communicated with us daily and helped us understand the process from start to finish. We couldn’t be more grateful!
Bethany · 25 February 2022
★★★★★ 2/5
GooglePossibly the rudest customer service interaction I have ever had.
Update: upon seeing my review someone from the company reached out to me having listened to my first phone call. I felt the apology I recieved was genuine, my complaint was dealt with very promptly. They have assured me they will monitor the associate in question so that no other customers experience poor customer service.
Thank you Good Move. 1 star added since original post for your quick reaction.
Katherine · 22 June 2020
Agent replied · 21 June 2024
Thanks for your honest feedback Katherine and for bringing this to our attention. As per our conversation we have reviewed this issue and put the necessary changes in place so that this is not repeated. Thanks again, Good Move.
★★★★★ 5/5
TrustpilotUnderstanding and helpful
Would like to to say a Big thank you to Good Move who were very understanding of my situation and very helpful in finally getting my flat sold, a weight off my shoulders. Special thanks to Ryan and Sophie who were always on hand whenever I needed anything.
Lukas · 16 December 2022
★★★★★ 5/5
TrustpilotGreg was fantastic and I highly…
Greg was fantastic and I highly recommend him and good move. It was very simple to get in touch and he called me very soon after applying to complete on the offer.
Daniel · 22 January 2020
Agent replied · 23 August 2024
Hi Daniel, thanks for your comments and recommendations, we'll make sure Greg gets the recognition he deserves! All the best
★★★★★ 5/5
TrustpilotGreat Company
SPoke to max at Goodmove who was very helpful and assisted me with things beyond the topic of a house sale, but all mortgage relevant. Having joining quick buy companies in the past for a sale and being left with nothing but their service fees as a debt, I was a little skeptic on what help and advice max was going to offer!However his advice was totally selfless and all for my benefit which I really appreciated and was impressed with at the same time. So much so that I’ve decided to keep Max’s number for any future query’s that I may have. Would definitely recommend Good Move, impartial lucrative free advice for YOUR benefit NOT the companies. 5 ⭐️ ‘s. Zara
Zara · 15 January 2020
Agent replied · 23 August 2024
Thanks for taking the time to leave your review Zara, it's much appreciated and good to hear. We'll make sure Max gets the recognition he deserves for a job well done.
★★★★★ 5/5
TrustpilotAlways on hand
Want to say a big thank you to Sophie, Ryan and the rest of the team at Good Move for the sale of my flat. Nothing was ever too much and even with a few hurdles with the freeholder they were always on hand to help.
Tessa · 16 February 2023
★★★★★ 5/5
GoogleGreat communication with quick responses and consistent follow ups. Thank you to Marcus for all your help.
Lorna · 9 November 2024
★★★★★ 5/5
TrustpilotYOU WANT TO SELL YOUR HOUSE/HOME QUICK USE Good move
I was looking to sell a house quickly . Good move was the best offer, best price offered . Within 2 weeks we had sold the house ( cash buyers) . I thought it would take a year to sell, no a couple off weeks. I would advice people to used Goodmove to sell your house/home if you want best rates and quick sale Easy to do .Easy to use.Easy to sell. Ready buyers on call and plenty of advertising by the Goodmove agents
Andrew · 17 December 2019
Agent replied · 23 August 2024
Thanks for your glowing review Andrew! We really appreciate it and glad we could be of service. Will pass this on to all who were involved with your sale. All the best.
★★★★★ 5/5
TrustpilotI spoke to Max who gave a thorough view…
I spoke to Max who gave a thorough view of options available and provided contacts should I choose an alternative. Far from the manipulative hard sell we see in the press, this was a wholly positive and very helpful call, supporting our evaluation of options. Extremely impressed with what is obviously company policy and with the high level people skills of Max.
Cath · 19 August 2020
★★★★★ 5/5
TrustpilotVery genuine and helpful
Contacted them recently and it was so refreshing to find someone so informative and straightforward .My contact was Greg whom came across as genuine , took time to listen and was very helpful eventually returned with a good offer along with a plan of action .Over a short period of time ,things have changed which means for now not using their services but will not hesitate to contact them again if things change .They were brilliant , genuine , and worth contacting .
John · 16 February 2024
★★★★★ 1/5
GoogleAwful.phone call with someone who had no idea how to value my property. Tried to use figures from when we bought the property years ago and refused to look at recent sales or do an actual valuation. Absolute con, do not use them
Julia · 12 August 2025
★★★★★ 5/5
TrustpilotJosh was outstanding!
Hi my name is Gerlando, I spoke with a member of your team (Josh) just wanted to say, he is a MASSIVE credit to your company, couldn’t help me enough, really an honest, true gent. Not many people left like that in the world nowadays, out there to try and scam you but the information and help Josh gave me was amazing, you should definitely promote him! Thank you for you time and help Josh, regards Gerlando.
Gerlando · 18 November 2020
Agent replied · 23 August 2024
Thanks Gerlando, good to hear that Josh (and Greg who you spoke to most recently) were so helpful.
★★★★★ 5/5
TrustpilotHighly recommend Goodmove
Highly recommend Goodmove. Very professional, efficient, knowledgeable and keep you informed regularly on the progress of the sale. Special mention for Sophie and Katy, great to deal with,and they don’t mess around!! They’re on it!!! Top marks for those two and Goodmove 👏👏👏👍
Greg · 11 May 2023
★★★★★ 5/5
TrustpilotThank you so much!
Would like to say a massive thank you to the team at Goodmove. They were always on hand to answer calls and emails, and nothing was too much trouble. Special thanks to Jess who made sure the sale was as smooth as possible.
Max · 10 May 2023
★★★★★ 5/5
TrustpilotFrom start to finish Goodmove made me…
From start to finish Goodmove made me feel at ease with selling my house, especially with everything going on at the moment. Great customer service from the whole team!
Erika · 29 October 2020
Agent replied · 23 August 2024
Hi ErikaGlad we could be of service and thank you very much for leaving a positive review. We'll pass your comments on to the team.All the best from Good Move.
★★★★★ 5/5
TrustpilotI would give 10 stars if it were possible.
From the outset, my experience with Good Move was very positive, even over a prolonged and challenging period caused by a stubborn tenant who was reluctant to vacate the property.
Mr · 15 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.