Trusted Agent profile · Leeds
★★★★★
151 reviews across 2 platforms
7, Park Row, Leeds, LS1 5HD
City Home's office in Leeds, at 7, is rated 4.5 out of 5 across 151 reviews on two platforms, including 145 Google reviews rated 4.5.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
GoogleI rented from City Homes for 2 years before recently moving to Dubai and honestly they were amazing to work with. The best estate agents I've worked with and the team were always friendly and made me feel in safe handsPositiveResponsiveness, Quality, Professionalism, Value
Thanks for the kind words Chris and for taking the time to share your experience.
5/5
GoogleHaving dealt with my fair share of letting agents in the past I can safely say City Home are by far the most friendly, efficient and professional team I have dealt with. All of my requests and needs were dealt with in a timely manner, making the house move a whole lot easier. Thanks to all the team!
Thank you for the feeback Adeel. We value your business and are glad you value our service!
5/5
GoogleAmazing real estate company, sincere recommendations.
Thank you for sharing your positive experience Jose.
5/5
GoogleI have found city home to excellent, as a former tennant they were always prompt at helping solve any issues i had. I found prior to taking the tenancy the agent who assisted me to be attentive and also not too pushy as i find with many estate agents. I would reccomend City Home with no hesitation
Thank you for the positive feedback Oluseun, it means a lot!
5/5
GoogleA super easy and efficient sign-up process. Always respond to emails quickly. Very impressed with our experience. Thank you!
Hi Marcel, I hope you are well. Thank you for sharing your positive experience and for being a great tenant!
5/5
GoogleReally helped me find a great apartment, made my search extremely easy. The staff were great and accommodating. Being from New York, when I went to the UK for a year they were able to place me in an area they saw fit. Worked out great, loved working with them and referred them to all of my colleagues.
Much appreciated Sunny! Be sure to swing by our new offices next time you're in the city!
5/5
GoogleWhat a fantastic team. Excellent service and so efficient. Thank you so much.
Thank you for sharing your positive experience.
5/5
GoogleCity Homes have been a pleasure to work with. Excellent and clear communication throughout the process of buying my home, have already recommended to a couple of friends. Thanks for everything.
Hi Catherine, I hope you are well. Thank you for sharing your positive experience and for recommending us to your friends! Much appreciated.
1/5
GooglePlease be aware. Do not sent the money across them without reading any contract or mails. Tricky mails
Hi Jiya, I hope you are well. Your grievance here is because you voluntarily withdrew from the application process and forfeited your holding deposit. … More
1/5
GoogleRequests for holding fee without a real view of the house. Only online viewing exist which is worse.
Hi Jiya, I hope you are well. Your grievance here is because you voluntarily withdrew from the application process and forfeited your holding deposit. … More
5/5
GoogleMy letting experience with City Home has been nothing short of an absolute pleasure and absolutely professional. Such a breath of fresh air from other estate agents i've dealt with. Highly recommended!
Hi Arron, I hope you are well. … More
5/5
GoogleManaged a number of properties for us in major cities over the years. Achieved a 25% higher rental income on both than other high street agents. Fantastic response time and friendly and all round great service. If you are looking for a higher yield and hassle free management City Home are your guys.
Thanks for the review Boyd. Always a pleasure working with you and the family too! Hopefully see you soon.
5/5
GoogleWe’ve had a great experience with City Home. Nothing is too much trouble and they are always professional and happy to help. Would definitely recommend.
Hi Haley, I hope you are well. Thank you for sharing your positive experience and for your continued custom! Much appreciated
2/5
GoogleFairly quick at getting stuff sorted but always with an attitude that they are doing you a massive favour rather than just doing their jobs. I found staff often rude and passive aggressive when I called or in emails.NegativeProfessionalism
Hi Chloe, I hope you are well. We have reviewed all correspondence from throughout your tenancy and can not find anything that could be construed in such a way. All correspondence has been very polite and all responses have been punctual. We take great pride in our customer service and are always happy to assist with any requests from our clients. We apologise if our communications have been misunderstood however please rest assured that the manner in which you may have interpreted them is absolutely not how they were intended. We have emailed you to request that you provide further detail to help us further understand the situation so we can assist you, however we have not received any such information and so we will now close our file on this matter. Please don’t hesitate to contact us if you require any further assistance and we wish you all the best for the future! The City Home team
5/5
GoogleFriendly and easy to deal with along with a brilliant service.
Thanks for sharing your positive experience Gemma!
5/5
GoogleThe service I have received from City Home has been impeccable, they are great with their communication always getting back to me really quickly if I've ever had any enquiries and I can totally trust them to deal with everything regarding my property.
Thanks David, you opinion really matters to us and we're happy when you're happy!
5/5
GoogleHaving received such quality service from this company I felt it only fair they be recognised for their efforts. Put simply, they are a company that deliver what they promise. I wish I dealt with more companies like this. 10/10 Thanks again.
Thank you Chris! We thank you to for being such a professional landlord and allowing us to provide the best service we can!
5/5
GoogleRented from City Home for 2 years. Excellent response time, always happy to help, and really friendly and professional!
Hi Kate, I hope you are well. … More
5/5
GoogleAmazing company, made the process of finding and moving home completely stress free. Massive thanks to the team!
Hi Michelle, I hope you are well. … More
5/5
GoogleAlways spot with anything I needed. Any concerns were addresses immediately. Great service!!!
Hi Matthew, I hope you are well. Thank you for sharing your positive experience! Much appreciated.
5/5
GoogleCould not recommend enough! I've rented multiple properties via City Home. Fantastic customer service, staff are very knowledgeable and happy to help.
Thanks for the kind words Jake and for taking the time to share your experience.
5/5
GoogleAn amazing experience; our expectations were consistently exceeded by this friendly, efficient and effective letting agency. My property is now occupied with excellent tenants and I would highly recommend City Home to all my contacts
Thank you so much Tom. We are always looking to expand so if you could recommend us to your contacts it would be very much appreciated! Thanks again.
5/5
GoogleReally straight forward to sign up and I was very impressed with how quickly they responded to any emails I sent. Would recommend.PositiveResponsiveness
Thanks for the kind words James and for taking the time to share your experience.
5/5
GoogleDream to work with, second to none 😀❤️ …
Hi Harriet, I hope you are well. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
