Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDon’t often leave a comment but I have to admit this clearly deserved one. Brilliant service from start to end. Smooth process great experience. Never going anywhere else from now on. Hard to find good people but when you do you know you only want to be dealt with in that way and it’s the best I’ve seen so far. I’m very grateful.
Damien · 18 June 2023
Agent replied · 17 June 2024
Hi Damien,
I hope you are well.
Thank you for sharing your positive experience! Much appreciated.
★★★★★ 5/5
GoogleCity home have been fantastic in facilitating my move to Leeds. Friendly and quick responses around the clock for whatever need/concern I had meant I had absolutely nothing to worry about.
The process from applying for the flat to getting the keys and moving in was smooth as can be.
I would highly recommend to anyone in the Leeds area looking to rent!.
Heidi · 18 June 2023
Agent replied · 17 June 2024
Hi Heidi,
I hope you are well.
Thank you for sharing your positive experience and for being a great tenant! Much appreciated
★★★★★ 5/5
GoogleWe have just completed the purchase of our new house through City Home. They were great from start to finish and explained anything we were unsure about throughout the process.
We paid a holding deposit when our offer was accepted which gave us peace of mind that we wouldn’t be gazumped and we received it back the day we got the keys.
Thanks for all your help guys. The hard work starts now!
Ryan · 18 June 2022
Agent replied · 17 June 2024
Thanks for the kind words Ryan! Please pass on our regards to Helen and all the best with the refurbishment!
★★★★★ 5/5
GoogleBest real estate agency in the country. Sincere recommendations.
Brent · 16 October 2025
Agent replied · 16 April 2026
Thank you for sharing your positive experience Brent, much appreciated!
★★★★★ 5/5
GoogleAs a very busy landlord, finding a property management company I can trust is imperative. Cityhome have been really amazing, I couldn’t fault them and I can’t praise them enough. Thank you cityhome for all of your help, I hope to continue our working relationship for a long time.
Claire · 16 April 2024
Agent replied · 17 June 2024
Hi Claire,
I hope you are well.
Thank you for sharing your positive experience. Much appreciated!
★★★★★ 5/5
GoogleCity Home have been managing my property for a number of years now. I am currently renovating another for City Home to also take under their management services. The team are really professional and I have had a really good experience with them. They handle all contact with the tenants so I have complete peace of mind with knowing that everything will be dealt with in an appropriate ans professional manner.
R · 18 June 2022
Agent replied · 17 June 2024
Thanks for the kind words Rameez and for taking the time to share your experience.
★★★★★ 5/5
GoogleCity home is a fantastic agency. Really marketed our home well and made the selling process very comfortable. I would highly recommend her to anyone buying or selling a home!
Ty · 20 December 2024
Agent replied · 22 December 2024
Thank you for sharing your positive experience Ty.
★★★★★ 5/5
GooglePatient, knowledgeable, honest and helpful. No pressure. They have ethics and love helping people getting their homes. You can trust them.
Kasper · 16 April 2025
Agent replied · 16 April 2026
Thank you for sharing your positive experience Kasper, much appreciated!
★★★★★ 5/5
GoogleNot usual one to leave these sort of reviews, but after successfully using this letting agency for a 3rd time in the last 10 years I felt compelled to. They were helpful, responsive (never had any problems with contacting them) and werw able to let us view the flat on three separate occasions. They were also really understanding about the work which needed to be done to the flat before we move in, no reservations whatsoever in reccomending.
Cheers for putting up with me! Lol :)
Eamonn · 19 June 2018
Agent replied · 17 June 2024
Don't mention it Eamonn! Thanks for your support over the years. We hope to hear from you again in the future.
★★★★★ 5/5
GoogleCity Home undertook a full rental appraisal of my property due to their knowledge of the Leeds City Centre rental market. I was informed my property should be on the market achieving a full 20%+ in comparison to my previous rental income. I was very shocked that a rent increase of that size could be achieved. My property was on the market for a couple of hours with City Home when the agent called me saying he had secured a 12 month tenancy to move in the same day at a 22% yield increase from my previous rental figure. Safe to say I am extremely impressed with what they have done in such a short space of time. As a result I will now be listing our 40+ property portfolio with City Home every time one of my properties comes available. I highly recommend any landlords out there wanting to achieve fewer rental voids, higher rental yields and expert advice to give this company a chance to market your property!
Elliot · 19 June 2018
Agent replied · 17 June 2024
Thank you Elliot! This is music to our ears. We love leaving our clients truly satisfied and we're extremely grateful for such kind words and your business is very much appreciated!
★★★★★ 1/5
GoogleGot on well with the team at city homes at the start of the tenancy. However there was much confusion about whether it was best contacting the landlord or the estate agents when problems arose, and the landlord became very irate if we chose to contact the estate agents first. The house we had was a bit of a mess and the landlord was utterly useless - replacing broken appliances with even more faulty appliances, taking weeks to come and see problems with the house (and then trying to charge us for things that clearly had happened before we moved in). At the end of the tenancy the estate agents tried to milk us for all they could even though we adhered to everything they stated had to be done before we moved out. AVOID.
Maisie · 19 June 2016
Agent replied · 17 June 2024
Hi Richard, we have not rented to anyone of your name. Are you sure you have the right agent? If we can be of assistance in any way please let us know and we'll be more than happy to help you.
The City Home Team
★★★★★ 5/5
GoogleMoving to Leeds was not easy but city homes have been amazing love my new place Highly recommended for any one in Leeds and any one thinking of moving hire x
Parbat · 19 June 2017
Agent replied · 17 June 2024
Thanks Parbat!
★★★★★ 5/5
GoogleMy experience with City Home has been nothing short of brilliant since my first encounter with them. Initially I was renting a property through them. They managed to find a property for me within a very short space of time whilst sticking to my budget. They are always on the other end of the phone if there are any questions from me or if there is anything I require. Everything has always been dealt with and handled very professionally and efficiently.
As a result of this, I turned to them for their advice before buying my first property. As a first time buyer, I was unsure as to what exactly was involved and the thought of buying a house for the first time was very daunting. City Home helped me by giving me advice and breaking things down for me so I could easily understand. As a result I now have a property which City Home are managing and I have nothing but praise for the way they are handling and looking after everything.
City Home are definitely at the forefront of property management. Head and shoulders above the rest of their competition that I have encountered. The only company I would recommend in this market as nobody else comes close!
Mitul · 20 June 2014
Agent replied · 17 June 2024
Thank you Mitul! Keep up the expansion and you know your properties will be in safe hands with us.
★★★★★ 5/5
GoogleA smooth experience from start to finish. The property agent was helpful without being pushy, and gave me useful advice about the local area. I was impressed by how quickly they responded to my inquiries and how transparent they were with all the details.
A · 16 May 2025
★★★★★ 5/5
GoogleComplete recommendation. Very professional handling and absolute reliability, plus always friendly contact.
Justin · 16 April 2025
Agent replied · 23 October 2024
Thank you for sharing your positive experience Justin, much appreciated!
★★★★★ 5/5
GoogleBang on every time iv moved. Mint help thanks team 🙏🏻 …
Ross · 16 April 2025
Agent replied · 23 October 2024
Thank you for sharing your positive experience Ross, much appreciated!
★★★★★ 5/5
GoogleMy husband and I have rented with City Home for over 5 years and cannot recommend them enough. Efficient, trustworthy and super friendly. Their ability to make us feel like nothing is too much trouble is a testament to how much City Home really care about their tenants.
Stephanie · 18 June 2023
Agent replied · 17 June 2024
Hi Stephanie,
I hope you are well.
Thank you for taking the time to share your positive experience and thank you both for being such great tenants!
We’re always here should you require any assistance going forward.
★★★★★ 5/5
GoogleSo amazing! They found us the exact place we were looking for and helped us secure a lease very quickly. We will definitely use them again!
Jimmy · 16 October 2025
★★★★★ 5/5
GoogleWorking with City Home was great. Always available and communicates well. We were extremely pleased with the process. Thank you so much!!
Aaron · 5 November 2024
Agent replied · 11 November 2024
Thank you for sharing your positive experience Aaron.
★★★★★ 5/5
GoogleI was looking for a condo in a quiet area and appreciated how well they understood what I wanted. They didn’t rush me into anything and were patient while I took my time deciding.
Ansgar · 12 April 2025
★★★★★ 5/5
GoogleGreat letting agent. Had no issues with the service throughout the tenancy; they were professional and extremely helpful at all times, unlike some agents I have dealt with previously. The moving out admin was easy and efficient, with an agent meeting us at the property to conduct the move out inspection, and the deposit return is simple. Can't recommend them enough.
Molly · 19 June 2018
Agent replied · 17 June 2024
Thanks for taking the time to share your experience Molly and for the kind words!
★★★★★ 5/5
GoogleBeen a tenant for 2 years and we have always been very well looked after. The best agent we have used so far.
Jayesh · 16 April 2024
Agent replied · 17 June 2024
Hi Jayesh,
I hope you are well.
Thank you for sharing your positive experience and for being a great tenant!
★★★★★ 5/5
GoogleA really very helpful and professional agency. They helped and showed us many rooms/options to choose from.
Nuno · 25 July 2024
Agent replied · 23 October 2024
Thank you for sharing your positive experience.
★★★★★ 1/5
GoogleBe ware. They're tricky buisnessers and doesn't mention anything clearly in mail regarding holding deposits. Do not sent it without signing contract
Georgia · 16 April 2024
Agent replied · 23 October 2024
Hi Georgia, I hope you are well. You are not a customer of ours, however you have emailed us asking about the return of a holding deposit for one of your friends (Jiya). … More
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