5/5
TrustpilotRory has been great
Rory has been great. Also helped in dealing with all my concerns and made sure they we seen to conclusion.
Trusted Agent profile · Leeds
Bettermove Leeds reviews
★★★★★
1,313 reviews across 2 platforms
20-22 Bridge End, Leeds, LS1 4DJ
Bettermove's office in Leeds, at 20-22 Bridge End, is rated 4.4 out of 5 across 1,313 reviews on two platforms.
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Reviews
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI was extremely satisfied with the…
I was extremely satisfied with the service I received They kept in regular touch with me and were unfailingly polite and helpful Considerably better than my experience with a local estate agency. I have no hesitation in endorsing Bettermove
Agent replied · 12 June 2024
Hi Lesley,Thank you so much for selling your home with us. Wishing you much happiness for the future.Best wishes,Julia
5/5
TrustpilotGreat experience with Bettermove
Great experience with Bettermove. I purchased a property as a rental and it got the keys within 5 weeks from offer. very smooth transaction with no hiccups whatsoever.
Agent replied · 12 June 2024
Hi Malcolm, thanks so much for the lovely review, we're so pleased the team were able to get your purchase through in such a timely manner!
5/5
TrustpilotGood service
Good service. Ended up buying from a different agent but will be looking for more investments in the future and will definitely consider buying from bettermove
Agent replied · 12 June 2024
Hi Sarah, thanks for the kind words, we look forward to doing more business with you in future.
1/5
TrustpilotDON'T DO IT
DON'T DO IT they give you a price then they try to get you to sign a document with a different price on absolute scam artists
4/5
TrustpilotRory was really knowledgeable and was…
Rory was really knowledgeable and was keen to get things moving in an efficient manner. First class.
5/5
TrustpilotThank you Better Move
It was our first experience with Better Move and we are extremely satisfied due to the diligence, co operation and help of Mrs. Julia Sillers. She is a wonderful person and a credit to the organization. she works for
Agent replied · 12 June 2024
Hi Zead,Thank you so much! I have loved working with you - all the best for the future.Julia
5/5
Trustpilot5 Star
Would recommend the company bought my house using this company wasn’t sure at first about providing £1000 to secure the property but as agreed this was returned after my completion day
5/5
TrustpilotVery positive and polite group of…
Very positive and polite group of people to deal with.Good communication all the way through the entire process.Will recommend to friends.
Agent replied · 12 June 2024
Hi Thomas, thank you for your kind review, we're pleased to have got this property sold for you before Christmas!
5/5
TrustpilotBest
It’s a perfect experience to get relevant information from this agent, specially the administrator who helps me to get the information for rent.
Agent replied · 12 June 2024
Hi there, we're glad you got the best service from Bettermove!
5/5
TrustpilotThe team at bettermove actively chased…
The team at bettermove actively chased up solicitors leading to completion. We’re easy to contact , telephone and email. Very happy with their communication
Agent replied · 12 June 2024
Thanks Rob for your kind review, we look forward to dealing with you on future investment purchases.
5/5
TrustpilotJulia in Bettermove makes sure you get…great support during the selling process
Julia in Bettermove makes sure you get up to date information on your sale She works tirelessly to ensure you get the best deal She is totally empathetic and reassuring in what could be a very stressful process
Agent replied · 12 June 2024
Hi Josephine,Thank you for taking the time to write this lovely review. It's great to hear that you are finding Julia so helpful with everything!All the best,Ben
5/5
TrustpilotThe whole team were very helpful
My sale was quite unusual and was a long drawn out business, but all through the team was supportive and encouraging which was very helpful.
5/5
TrustpilotAmazing experience
Amazing experience, great efficiency and quick purchase.
Agent replied · 12 June 2024
Thanks Jess, we wish you all the best for the future.
3/5
TrustpilotMostly on the ball
Professional and polite. Quick to respond to queries. Seemed to be mostly 'on the ball'. Took them two weeks and three emails for them to refund their £1,000 'exclusivity fee' to me, though.
5/5
Trustpilotdream to deal with from start to…
dream to deal with from start to finish, particularly impressed with the help and guidance Theo provided, super quick to answer any queries and really helped us find our dream home. Thanks again!
Agent replied · 12 June 2024
Hi, thank you so much for the glowing review! We wish you all the best for the future.
5/5
TrustpilotRent to buy scheme
I was given a good explanation about rent to buy scheme to the detail. The representative did a very good job.
Agent replied · 12 June 2024
Hi Adeyemi, thank you so much for the review, we will pass this on to Rory and the team.
5/5
TrustpilotMoving house is traumatic, but not with Bettermove !
Moving house is traumatic ! I changed estate agents twice and finally had a superb service from Julia Sillers at Bettermove. She guided us through the ups and downs of selling and buying a house, providing practical advice . She was always contactable and remained positive throughout the home move journey. Can’t recommend Bettermove highly enough, really good, professional and friendly estate agents.
5/5
TrustpilotI have worked with both Theo and Julia…
I have worked with both Theo and Julia for a number of years now and would highly recommend their services. Their responsiveness is super quick and they are extremely knowledgeable. Thank you for all of your hard work and look forward to continue working together.
5/5
TrustpilotVery professional
Very professional Explained everything well for me
Agent replied · 12 June 2024
Thank you for your review.
5/5
TrustpilotHighly recommend
I can’t recommend this company enough. The level of customer care has been exceptional from start to finish. My situation ended up a little tricky but it was dealt with quickly, efficiently and professionally. I’d like to thank them and say “fantastic job. Keep doing what your doing”Deborah Wilson
5/5
TrustpilotJulia went above and beyond to sell my…
Julia went above and beyond to sell my house so quickly and I would highly recommend
5/5
TrustpilotBettermove is awesome!!!
Bettermove staff have been amazing all the way through the process of selling our flat. Rory and Theo patently keep going until the mission got accomplished. Thank you Bettermove.
Agent replied · 12 June 2024
Hi Lukasz,We're so glad Theo and Rory were able to secure you an offer on your flat - let us know if we can be of any further assistance.
5/5
TrustpilotI had a very pleasant experience with…
I had a very pleasant experience with Bettermove's customer service. Booking viewings and making offers was easy, and I received prompt email confirmations throughout the process.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Bettermove hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leeds.
