Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHouse Sale
After 2 sales fell through for my late parents home at the signing contract stage I decided to go through the Auction process. The stages of the Auction was explained in detail to me by a nice person called Dean Fenton. I've never used an Auction before, but I wouldn't hesitate in using Auction House again. Very friendly people and they provided step by step advice. The result was the property was sold and I was very very pleased with the outcome. Thank you so much Dean and Auction House.Mark Robinson.
ROBINSON · 5 March 2024
Agent replied · 12 June 2024
Hi Mark, thank you for your kind feedback. We're so pleased you had a great experience with our Auction House Manchester team, and thank you for trusting us with the sale of your late parents home. All the best - Sam
★★★★★ 5/5
TrustpilotRobert has been very helpful in…
Robert has been very helpful in negotiating the sale of this cottage.
Maxine · 15 May 2026
Agent replied · 5 June 2026
Hi Maxine, thank you for this five-star review! We are so pleased to hear about your positive experience. Best, Auction House
★★★★★ 5/5
TrustpilotI was very impressed.
I was very impressed with Chris and Cheryl at the Auction House. From the start, they were professional and transparent about the process. Communication was excellent, keeping me informed, and I was pleased with the final sale price. I highly recommend Chris and his team as their service was smooth and efficient and they were a pleasure to deal with. I would definitely use their services again in the future.
Alison · 27 August 2024
Agent replied · 29 August 2024
Hi Alison, it's great to hear of your positive experience selling with Chris and Cheryl and the Birmingham team. Thanks for taking the time to leave a review. Best, Auction House
★★★★★ 5/5
TrustpilotEasy and stress free
The staff were knowledgeable, helpful, friendly and efficient. The process was explained very clearly so we knew exactly what to expect. Communication was also really good with plenty of updates in the run up to, the day of, and after the auction. The whole experience was just incredibly easy and took all the stress away from selling a house.
Isabel · 19 May 2026
Agent replied · 5 June 2026
Hi Isabel, Thank you for your lovely feedback. We are so pleased to hear our team made your selling experience easy and stress-free. Best, Auction House
★★★★★ 5/5
TrustpilotAmazing service from Noah!
Working with Noah and Auction House London has been a seamless experience. Noah has been incredibly patient and professional with the sale of my flat and managed to achieve a sale price that exceeded my expectations. I can highly recommend Auction House London for their incredible service, outstanding knowledge and personable service. Thanks so much Noah and hope to work with you again soon.
RK · 22 November 2024
Agent replied · 29 December 2024
Hi, it's lovely to hear of the positive experience you had of selling at auction with Noah and the London team - thanks for taking the time to leave a review! Best, Auction House
★★★★★ 5/5
GoogleThank you so much Bryony and team. Was not sure about going down the auction route. The process was explained every step of the way in an honest and informative way. All my stresses and worries were laid to rest by sound advice from a very knowledgeable and friendly team at Auction House.
Graham · 16 April 2025
Agent replied · 15 June 2024
Hi Graham, that's great to hear, especially because many aren't too familair with the Auction process! I'm glad we could help and you managed to have a positive experience - wishing you the best with everything🙌 …
★★★★★ 5/5
TrustpilotWe had the most incredible experience…
We had the most incredible experience working with Dan Lawrence at Auction House! From start to finish, he was professional, attentive, and truly went above and beyond to ensure we sold our home. His knowledge of the market was unparalleled, and he guided us through every step of the process with expertise and care. Thanks to his dedication, we sold our house in record time. I cannot recommend Dan highly enough! If you're in need of a reliable, trustworthy, and efficient agent to sell your home, look no further. He is simply the best in the business!
Anthony · 2 February 2024
Agent replied · 12 June 2024
Thank you Anthony Kennedy for your review of Dan & Auction House. We are so pleased to hear you found Dan to be professional, attentive and went above and beyond. Thank you for recommending us and we look forward to helping you again in the future.
★★★★★ 5/5
TrustpilotSale of HMO through auction
We recently sold a property with Auction House. We have used many other similar auction property agents previously, but this was the first time we had used the above property agent.We were assigned Jordan Rowe as our agent .We don’t usually write reviews, we only do so if we have received exceptional service, hence , why we are writing this review.We initially met with Jordan at the house we wanted to sell, we had also met with three other similar agents that same day. After a couple of minutes, my partner and myself ( the co-owner of the house) knew immediately that Jordan was going to be the agent we wanted to instruct. His professionalism and understanding of our business and our objectives was outstanding. His down to earth approach, and professional knowledge was extremely impressive, and we signed up the same afternoon giving our instructions to Jordan.After this initial meeting, Jordan subsequently got the ball rolling ,so to speak ,and we were up and running with the advertising of our house which was completed in a very short period of time. Throughout our journey of sale, Jordan made regular contact with us (keeping us fully informed) and talked us through every step of the auction process.The house then sold at auction very quickly ,and we achieved our sale !There were no issues at all .We honestly cannot recommend Jordan enough. Anyone reading this review and thinking of using the agent company should be assured of a gold star service , just ask though to be dealt with by Jordan Rowe!!!Sent byGaynor WainKaren Bates
Gaynor · 26 January 2024
Agent replied · 12 June 2024
Thank you Gaynor Wain for your review of Jordan & Auction House. We are so pleased to hear Jordan provided you a 5 star experience. Thank you for recommending us and we look forward to helping you again in the future - Lauren
★★★★★ 5/5
TrustpilotMakes moving easy!
We dealt with Jenny Austen who was fabulous from start to finish. She put our mind at rest about the whole auction process, as we had previously only used traditional estate agents. Such a smooth, straightforward sale, which all happened really quickly. I only wish I had tried it sooner. Would have saved me so much stress from buyers pulling out and chains collapsing!
Tracy · 30 October 2024
Agent replied · 29 December 2024
Hi Tracy, it's fantastic to hear that Jenny and the Auction House East Anglia team helped you secure a fast and straightforward sale! Best, Auction House
★★★★★ 5/5
GoogleMany thanks to Auction House West Yorkshire for making the successful sale of my property as stress free as possible. Very pleased with the result. The process was conducted professionally at all times, and everything was clearly explained to me. Special thanks to Bryony who was my main contact, and who did a great job of initially appraising the property.
Tony · 15 December 2025
★★★★★ 5/5
TrustpilotThank you guys so much you have been so…
Thank you guys so much you have been so very supportive at what has been a difficult time for me with illness in the family and you have advised me marvellously at each stage right up until today and the completion
Yvonne · 3 September 2026
Agent replied · 23 September 2026
Hi Yvonne, thank you for your kind review. We are so pleased to hear that we were able to provide support during a difficult time for you. We're also delighted that the recommendation for your solicitor was so helpful. Best, Auction House
★★★★★ 5/5
TrustpilotHighly Recommended
Highly Recommended I have previously had bad experiences buying and selling at auction. After extensive research I found Auction House to be the best.I then spoke to Puja who went above & beyond to help me and I have a had a great experience. I've used Puja for multiple properties now and hope to use them again in the future for more to come!
Monish · 9 October 2024
Agent replied · 23 October 2024
Hi Monish, it's great to hear that Puja from our London team has helped you with multiple properties and that you experience great service! Best, Auction House
★★★★★ 5/5
TrustpilotFantastic Service.
We came across Auction House after a stressful and emotional five months of trying to sell my grandparents home privately. Our first point of contact was Daniel. From the moment we first spoke Daniel was brilliant. He was both professional, understanding and compassionate. Daniel explained the process in detailed but simple terms and it was in fact a smooth transaction from beginning to end. We completely trusted Daniel’s advice and guidance because he instilled us with confidence. We were shocked with the final price at auction which was significantly higher than any of us expected. Thank you to Daniel and Auction house for such a great service.
Natalie · 14 December 2023
Agent replied · 12 June 2024
Hi Natalie. Thank you for your kind feedback. We're so pleased to hear you had a positive experience with Daniel and the West Yorkshire team in what must have been a very emotional time for you. All the best - Sam
★★★★★ 5/5
GoogleI recently sold a property via Auction House West Yorkshire. What an absolute pleasure dealing with such an efficient firm. My experience from start to finish was extremely positive. I was new to selling at auction. Bryony took the time in my very first call to talk me through the whole process and was patient with my list of questions! I spoke to a few people during the process and everyone was very professional, and always very helpful. I'd highly recommend. Thank you
Jackie · 16 October 2025
Agent replied · 27 December 2025
Thanks Jackie! Pleased we could help with your first selling at auction experience. Sending our best.
★★★★★ 1/5
TrustpilotTheir website is a joke
Their website is a joke, I cannot log in saying with it saying "email address and password are incorrect" even though it is the Google saved information from when originally registered and logging in, So I try password reset and get "email address not recognised" Which is odd as they send emails to that email address! reminding me about the properties I was watching (which I cannot log at as I cannot log in)
P · 19 March 2024
Agent replied · 12 June 2024
Hello, we're sorry to hear that you have had issues logging in. If you email us at central@auctionhouse.co.uk or call on 03458731366 we would be more than happy to assist you.
★★★★★ 5/5
TrustpilotExcellent service!
Bryony and Stephen were excellent from the Leeds office. I was very nervous selling a property through auction, but they reassured me and walked me through the process. They communicated with me weekly on progress, how many people had requested the pack/ registered to bid, and what I could expect on the day. I felt that they held my hand throughout and gave solid, honest advice. On the day, I was able to live stream the auction and if also felt like the auctioneer was doing the very best for the clients, he was trying to get the best price for each property and my property sold for quite a bit more than the guide price. I was over the moon! I would absolutely recommend the Auction House and their team. Thank you!
Amy · 2 November 2023
Agent replied · 12 June 2024
Hi Amy. Thank you for your fantastic feedback. We're so pleased you had a great experience with the West Yorkshire team. All the best - Sam
★★★★★ 5/5
TrustpilotVery easy and honest throughout.
Very easy process throughout, James Pank was very approachable, polite and most importantly honest regarding the auction of our flat. It was a difficult one to sell due to issues with the lease, but James guided us through the process and everything went smoothly.Our contact Stephen was great at keeping us informed about how the pre auction planning was going including arranging viewing days. He then let us know how the viewing had gone and whether there had been interest in the legal pack. On the day of auction James rang and said honestly there had been very little interest and he may need to withdraw the property from the auction, but later that day he rang back to let us know it had sold and a few grand over the reserve.The whole process was so easy, definitely recommend The Auction House.
Suzie · 27 October 2023
Agent replied · 12 June 2024
Hi Suzie. Thank you for your fantastic feedback. We're so pleased you had a great experience with the Auction House West Yorkshire team. All the best - Sam
★★★★★ 5/5
TrustpilotAn excellent experience with Dean at The Auction House
I have sold a number of my own houses in the past but never through the auction process. It was my brother's property which had become run-down and he was justifiably anxious about putting it up for auction. Dean, from The Auction House, was open, frank and realistic from the start and gave me great confidence throughout the process. The turn-around was efficient, prompt and the advertising to prospective buyers was impressive, attracting a number of interested parties. Although I was concerned about the reserve price being worryingly low, Dean was correct in his prediction as the property sold for more than half as much again. My brother was delighted with the outcome. I highly recommend Dean and his team and I would have no hesitation about using The Auction House again.
West · 25 October 2023
Agent replied · 12 June 2024
Thank you for such great feedback, we're very happy to hear you had a great first experience with Auction House. We'll be sure to pass this on to Dean, and the Manchester team, too. All the best - Sam
★★★★★ 5/5
TrustpilotGroundbreaking experience
Sold my parents' house via Auction House. They spoke to me about everything involved, told me the costings for using their service, and contacted regularly. They even reassured me and told me not to withdraw from auction when offers were coming in, and I was glad I followed their advice and guidance. Many thanks to Nicola, John and Mandy for all their help!
Jamie · 20 September 2024
Agent replied · 23 October 2024
Hi Jamie, it's fantastic to hear about your successful experience selling your parents' house through Auction House Scotland! Thanks for taking the time to leave your feedback. Best, Auction House
★★★★★ 5/5
Trustpilot104, Billacombe Road
From the moment we were indroduced to Olivia Boulting from Auction House South West we new we were in capaple hands.Olivia handled my Mothers Auction seamlessly from beginning to end, she obviously had many properties within the September Auction to deal with, but still managed to take the time to reassure myself and my Mum that she would do her level best to sell Mum's property, which she did with tenacity and flare, Olivia managed to squeeze the best price for Mum on the day. Great to deal with and gave us confidence in Auction House South West throughout.Thank you Olivia!
Ian · 12 October 2023
Agent replied · 12 June 2024
Hi Ian, thank you for such great feedback. We'll be sure to pass your kind words onto Olivia too. All the best - Sam
★★★★★ 5/5
TrustpilotProfessional…and Pleasant
Auction House staff were professional and pleasant to deal with . They listened to any concerns I had and were easy to contact .I would recommend them to anyone wanting to go down the auction route
Yvonne · 14 September 2026
Agent replied · 23 September 2026
Hi Yvonne, thank you for taking the time to share your positive experience. We are so pleased to hear that our team was professional and helpful, making your auction journey a smooth one. Best, Auction House
★★★★★ 1/5
TrustpilotScam
Scam. They lure you in with 'national in person auctions and huge success stories with quick sales. They say they will put your property on the auction but dont. Then when you dont get on the auction and want to stop the process they hit you with a 'withdrawl fee' for marketing costs plus other fees. I dealt with Mat and Eilidh. I even tried to speak to the Director but was told they 'are too busy for phone calls'... all they did was put the flat on Rightmove and try sell it with exorbitant agent fees on the market not at an Auction... why? Because they dont want to ruin their stats that they wax lyrical about to lure you in on the first place... What waste of time, energy & money.
David · 4 October 2023
Agent replied · 12 June 2024
Hello Mr. Beaumont,Thank you for reaching out to us regarding your recent auction experiences. We truly value your interest in our services and appreciate your patience in this matter.As discussed in our previous email communication, your property has already been to auction twice, and we regret that you have not achieved the results you were hoping for. To provide clarity, we have included the link to the most recent auction listing: https://online.auctionhouse.co.uk/lot/details/101052We want to assure you that we take your feedback seriously and have taken the time to thoroughly explain the reasons behind your outcomes, and we encourage you to reach out to us as suggested in our previous email.Your frustration is completely understandable, and we want to work closely with you to address any concerns and improve your future auction experiences. Please do not hesitate to get in touch with us; we are eager to assist you.Thank you for your understanding, and we look forward to the opportunity to speak with you soon.Kind Regards Mandi Cooper
★★★★★ 5/5
TrustpilotGreat Outfit to deal with
I dealt with Lukas in Staffordshire to sell my grandfathers property. He was excellent from start to finish in helping me navigate the sale which had fallen through several times previously with other agents / auctions. Whilst the property failed to meet the reserve on the actual auction day Lukas secured a sale outside of this at a price very close to the reserve and the sale completed in 28 days
Consumer · 18 April 2024
Agent replied · 12 June 2024
Thank you for your review of Lukas & Auction House. We are so pleased to hear you found Lukas to have been excellent from start to finish. All the best - Lauren
★★★★★ 5/5
TrustpilotSecond time bidding and first time…
Second time bidding and first time buying. It’s a simple process and there’s no chance of not getting a bid in or missing a chance to bid. It was tad overwhelming, no fault of Auction house though. When you’re spending well over 6 figures on the fall of a hammer…..!! I’m sure like all things the more you do it the easier you feel.
Carl · 19 February 2026
Agent replied · 23 February 2026
Hi Carl, congratulations on your purchase! Thank you for taking the time to leave this excellent feedback. We are delighted to hear you felt that buying with Auction House was a simple process. Best, Auction House
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