Trusted Agent profile · Leeds
★★★★★
1,221 reviews across 2 platforms
First Floor, Caledonia House, Lawnswood Business Park, Redvers Close, Leeds, LS16 6QY
Auction House's office in Leeds, at First Floor, is rated 4.8 out of 5 across 1,221 reviews on two platforms, including 139 Google reviews rated 4.9.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
GoogleMany thanks to Auction House West Yorkshire for making the successful sale of my property as stress free as possible. Very pleased with the result. The process was conducted professionally at all times, and everything was clearly explained to me. Special thanks to Bryony who was my main contact, and who did a great job of initially appraising the property.
5/5
TrustpilotThank you guys so much you have been so…
Thank you guys so much you have been so very supportive at what has been a difficult time for me with illness in the family and you have advised me marvellously at each stage right up until today and the completion
Hi Yvonne, thank you for your kind review. We are so pleased to hear that we were able to provide support during a difficult time for you. We're also delighted that the recommendation for your solicitor was so helpful. Best, Auction House
5/5
TrustpilotHighly Recommended
Highly Recommended I have previously had bad experiences buying and selling at auction. After extensive research I found Auction House to be the best.I then spoke to Puja who went above & beyond to help me and I have a had a great experience. I've used Puja for multiple properties now and hope to use them again in the future for more to come!
Hi Monish, it's great to hear that Puja from our London team has helped you with multiple properties and that you experience great service! Best, Auction House
5/5
TrustpilotFantastic Service.
We came across Auction House after a stressful and emotional five months of trying to sell my grandparents home privately. Our first point of contact was Daniel. From the moment we first spoke Daniel was brilliant. He was both professional, understanding and compassionate. Daniel explained the process in detailed but simple terms and it was in fact a smooth transaction from beginning to end. We completely trusted Daniel’s advice and guidance because he instilled us with confidence. We were shocked with the final price at auction which was significantly higher than any of us expected. Thank you to Daniel and Auction house for such a great service.
Hi Natalie. Thank you for your kind feedback. We're so pleased to hear you had a positive experience with Daniel and the West Yorkshire team in what must have been a very emotional time for you. All the best - Sam
5/5
GoogleI recently sold a property via Auction House West Yorkshire. What an absolute pleasure dealing with such an efficient firm. My experience from start to finish was extremely positive. I was new to selling at auction. Bryony took the time in my very first call to talk me through the whole process and was patient with my list of questions! I spoke to a few people during the process and everyone was very professional, and always very helpful. I'd highly recommend. Thank you
Thanks Jackie! Pleased we could help with your first selling at auction experience. Sending our best.
1/5
TrustpilotTheir website is a joke
Their website is a joke, I cannot log in saying with it saying "email address and password are incorrect" even though it is the Google saved information from when originally registered and logging in, So I try password reset and get "email address not recognised" Which is odd as they send emails to that email address! reminding me about the properties I was watching (which I cannot log at as I cannot log in)
Hello, we're sorry to hear that you have had issues logging in. If you email us at central@auctionhouse.co.uk or call on 03458731366 we would be more than happy to assist you.
5/5
TrustpilotExcellent service!
Bryony and Stephen were excellent from the Leeds office. I was very nervous selling a property through auction, but they reassured me and walked me through the process. They communicated with me weekly on progress, how many people had requested the pack/ registered to bid, and what I could expect on the day. I felt that they held my hand throughout and gave solid, honest advice. On the day, I was able to live stream the auction and if also felt like the auctioneer was doing the very best for the clients, he was trying to get the best price for each property and my property sold for quite a bit more than the guide price. I was over the moon! I would absolutely recommend the Auction House and their team. Thank you!
Hi Amy. Thank you for your fantastic feedback. We're so pleased you had a great experience with the West Yorkshire team. All the best - Sam
5/5
TrustpilotVery easy and honest throughout.
Very easy process throughout, James Pank was very approachable, polite and most importantly honest regarding the auction of our flat. It was a difficult one to sell due to issues with the lease, but James guided us through the process and everything went smoothly.Our contact Stephen was great at keeping us informed about how the pre auction planning was going including arranging viewing days. He then let us know how the viewing had gone and whether there had been interest in the legal pack. On the day of auction James rang and said honestly there had been very little interest and he may need to withdraw the property from the auction, but later that day he rang back to let us know it had sold and a few grand over the reserve.The whole process was so easy, definitely recommend The Auction House.
Hi Suzie. Thank you for your fantastic feedback. We're so pleased you had a great experience with the Auction House West Yorkshire team. All the best - Sam
5/5
TrustpilotAn excellent experience with Dean at The Auction House
I have sold a number of my own houses in the past but never through the auction process. It was my brother's property which had become run-down and he was justifiably anxious about putting it up for auction. Dean, from The Auction House, was open, frank and realistic from the start and gave me great confidence throughout the process. The turn-around was efficient, prompt and the advertising to prospective buyers was impressive, attracting a number of interested parties. Although I was concerned about the reserve price being worryingly low, Dean was correct in his prediction as the property sold for more than half as much again. My brother was delighted with the outcome. I highly recommend Dean and his team and I would have no hesitation about using The Auction House again.
Thank you for such great feedback, we're very happy to hear you had a great first experience with Auction House. We'll be sure to pass this on to Dean, and the Manchester team, too. All the best - Sam
5/5
TrustpilotGroundbreaking experience
Sold my parents' house via Auction House. They spoke to me about everything involved, told me the costings for using their service, and contacted regularly. They even reassured me and told me not to withdraw from auction when offers were coming in, and I was glad I followed their advice and guidance. Many thanks to Nicola, John and Mandy for all their help!
Hi Jamie, it's fantastic to hear about your successful experience selling your parents' house through Auction House Scotland! Thanks for taking the time to leave your feedback. Best, Auction House
5/5
Trustpilot104, Billacombe Road
From the moment we were indroduced to Olivia Boulting from Auction House South West we new we were in capaple hands.Olivia handled my Mothers Auction seamlessly from beginning to end, she obviously had many properties within the September Auction to deal with, but still managed to take the time to reassure myself and my Mum that she would do her level best to sell Mum's property, which she did with tenacity and flare, Olivia managed to squeeze the best price for Mum on the day. Great to deal with and gave us confidence in Auction House South West throughout.Thank you Olivia!
Hi Ian, thank you for such great feedback. We'll be sure to pass your kind words onto Olivia too. All the best - Sam
5/5
TrustpilotProfessional…and Pleasant
Auction House staff were professional and pleasant to deal with . They listened to any concerns I had and were easy to contact .I would recommend them to anyone wanting to go down the auction route
Hi Yvonne, thank you for taking the time to share your positive experience. We are so pleased to hear that our team was professional and helpful, making your auction journey a smooth one. Best, Auction House
1/5
TrustpilotScam
Scam. They lure you in with 'national in person auctions and huge success stories with quick sales. They say they will put your property on the auction but dont. Then when you dont get on the auction and want to stop the process they hit you with a 'withdrawl fee' for marketing costs plus other fees. I dealt with Mat and Eilidh. I even tried to speak to the Director but was told they 'are too busy for phone calls'... all they did was put the flat on Rightmove and try sell it with exorbitant agent fees on the market not at an Auction... why? Because they dont want to ruin their stats that they wax lyrical about to lure you in on the first place... What waste of time, energy & money.
Hello Mr. Beaumont,Thank you for reaching out to us regarding your recent auction experiences. We truly value your interest in our services and appreciate your patience in this matter.As discussed in our previous email communication, your property has already been to auction twice, and we regret that you have not achieved the results you were hoping for. To provide clarity, we have included the link to the most recent auction listing: https://online.auctionhouse.co.uk/lot/details/101052We want to assure you that we take your feedback seriously and have taken the time to thoroughly explain the reasons behind your outcomes, and we encourage you to reach out to us as suggested in our previous email.Your frustration is completely understandable, and we want to work closely with you to address any concerns and improve your future auction experiences. Please do not hesitate to get in touch with us; we are eager to assist you.Thank you for your understanding, and we look forward to the opportunity to speak with you soon.Kind Regards Mandi Cooper
5/5
TrustpilotGreat Outfit to deal with
I dealt with Lukas in Staffordshire to sell my grandfathers property. He was excellent from start to finish in helping me navigate the sale which had fallen through several times previously with other agents / auctions. Whilst the property failed to meet the reserve on the actual auction day Lukas secured a sale outside of this at a price very close to the reserve and the sale completed in 28 days
Thank you for your review of Lukas & Auction House. We are so pleased to hear you found Lukas to have been excellent from start to finish. All the best - Lauren
5/5
TrustpilotThis is our first Auction experience
This is our first Auction experience. Very different from buying through the normal channels. But the Auction House team were very helpful and guided us through our journey to exchange and completion.
Hi there, thank you for your positive feedback. We are happy we could guide you through your first successful property purchase! Best, Auction House
5/5
TrustpilotSecond time bidding and first time…
Second time bidding and first time buying. It’s a simple process and there’s no chance of not getting a bid in or missing a chance to bid. It was tad overwhelming, no fault of Auction house though. When you’re spending well over 6 figures on the fall of a hammer…..!! I’m sure like all things the more you do it the easier you feel.
Hi Carl, congratulations on your purchase! Thank you for taking the time to leave this excellent feedback. We are delighted to hear you felt that buying with Auction House was a simple process. Best, Auction House
5/5
TrustpilotI’ve worked alongside Dan for a while…
I’ve worked alongside Dan for a while now and have always had a really positive experience. He’s such a genuine, helpful and friendly person, and his hard work and efforts really show in the results he achieves.
Hi Joe, thank you for taking the time to leave this fantastic feedback! We are so pleased to hear that you always receive such excellent service from Dan and that he always goes the extra mile. Best, Auction House
5/5
TrustpilotWould highly recommend Auction House UK
The service from Auction House Uk was fantastic. I found them very supportive during a difficult time to sell and informed me of what would happen during every step of the process. Romilly in particular was brilliant. Very quick at responding and answering lots of questions I had. Would recommend!
Hi Helen, thank you very much for your five-star review! It's wonderful to hear Romilly was so helpful. Best, Auction House
5/5
GoogleBryony Grimshaw at Auction House West Yorkshire was a delight to work with from beginning to end. She is patient and knowledgeable and always ready to guide us through what could have been a stressful process. I would recommend her to anyone considering auctioning their property.
Thanks for your kind words Lynne! Good luck with everything😊! …
5/5
TrustpilotSimply amazing service…..
Auction House and (Helen Plumstead) have been amazing to support us in purchasing a property via the auction/pre-auction route. We cant praise them highly enough, we’ve never purchased via this route before, it was really quick, simple, still able to view and complete pre-purchase due diligence ahead of committing to purchase. Thank you so much Helen and Auction House.
Hi Lewis, thanks very much for leaving a great review of Helen and the East Anglia team. It's lovely to hear that you had a good experience of using the auction route! Best, Auction House
5/5
TrustpilotI purchased a house through the auction…
I purchased a house through the auction for the 1st time, and found that Lesley from the Auction House Wales to be extremely helpful. Always got a response immediately. All communication was quick and easy.
Hi there, we're so pleased to hear about your positive experience with us, especially as a first-time auction buyer. We always aim for clear and prompt communication, and we're glad we could support you through the process. Best, Auction House
4/5
TrustpilotAuction Experience
All the pressure of selling my property was taken away from me, Olivia was so supportive and caring, regarding my situation of losing my husband and the grief that I’m going through. Olivia is not only a true professional but a great person with a fabulous heart and I feel privileged to have her as a friend
Hi Julie, it is lovely to hear that you had a great experience with Olivia in the South West team, thanks very much for taking the time to leave a review. Best, Auction House
5/5
TrustpilotExcellent service from Auction House…
Excellent service from Auction House Notts and Derby as well as Auction House Birmingham on recent transactions, have exchanged on 7 with Auction House so far this year and their service is always excellent.
Hi Stephen, thank you for your excellent review! We are so pleased to hear about your positive experiences with our teams in Notts, Derby, and Birmingham. We appreciate your continued trust in our services! Best, Auction House
5/5
TrustpilotGreat service once again !!
Mark Willet was excellent.
Hi Jerry, thank you for the recommendation! We are delighted that you have had such a positive experience selling your property through Auction House. Best, Auction House
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