Trusted Agent profile · Leeds

Auction House Leeds reviews

4.8

★★★★★ Excellent

1,200 reviews across 2 platforms

First Floor, Caledonia House, Lawnswood Business Park, Redvers Close, Leeds, LS16 6QY

Auction House's office in Leeds, at First Floor, is rated 4.8 out of 5 across 1,200 reviews on two platforms, including 139 Google reviews rated 4.9.

Google logo

4.9 / 5

139

Reviews on Google

This office

Trustpilot logo

1,061

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Google

An excellent company that I have no hesitation in recommending. A truly knowledgeable and friendly team that helped me sell my property quickly and easily. A special mention for Daniel Andrews who is a true professional, has a wealth of knowledge and area information, and who guided me through the process from start to finish. Nothing was too much trouble for Dan, his communication, attitude and hard work make him a great ambassador for West Yorkshire Auction House. Thanks Dan...

Paul · 16 April 2025

Agent replied · 9 November 2024

Thanks for the brilliant review Paul, it's much appreciated. Glad we could get your property sold nice and quick - all the best👍 …

5/5

Google

After a stressful time trying to sell my late sister's house on the open market via high street estate agents, I decided to approach Auction House to see if it would be a suitable property for auction. My contact throughout at Auction House was Bryony Grimshaw. Bryony explained the auction process to me clearly and patiently and I was soon able to make a decision to place the house with Auction House for entry in their 26 March 2025 auction. The process was very staightforward and with Bryony's skilful presentation and marketing of the property considerable interest was developed from a number of bidders. The property sold for many thousands more than we were anticipating and it is such a relief that at the fall of the auctioneer's hammer contracts were exchanged and a deposit paid taking away all the uncertainties that can occur when following the conventional sales route. Thank you Bryony and your team for your help with our sale and I have no hesitation in recommending you and your services to others who need to have a fast and efficient sale.

Christopher · 31 March 2025

Agent replied · 16 April 2026

We really appreciate the review Christopher, we wish you all the best😎 …

5/5

Google

From the initial contact, right up to the sale of the property at Auction, the whole experience has been extremely positive. Timely communication, friendly, knowledgeable and approachable staff, especially Bryony. Making the whole process quick, easy and simple and very reasonably priced. The team have removed the stress of selling the property and even achieved a sale price well above my expectations. Fantastic service from start to finish. Thank You Auction House West Yorkshire. 5 Stars from a very satisfied client.

Melanie · 30 March 2025

Agent replied · 16 April 2026

Thanks Melanie, glad we could help😊 …

5/5

Trustpilot

Hannah and Bailey were excellent

Hannah and Bailey were excellent. Communication throughout was great and the property was sold in a timely period. We wanted a swift and timely sale and achieved it. Could not have wished for more, Thank you both.

Steven · 8 May 2026

Agent replied · 5 June 2026

Hi Steven, it's fantastic to hear you achieved a swift and timely sale with the help of Hannah and Bailey! Best, Auction House

4/5

Trustpilot

I like this company

I like this company. Very efficient and quick before and after the purchase I made, keeping me informed all the way. Actual auction bidding is easy and they give you time to think and make a bid. I would have given it 5* but you have to make a deposit to bid (which is fair enough), and if you are successful in your bid you then have to find 10% of the purchase price fairly quickly (again ok), however they don't let you use the deposit amount they already have. This is returned to you when they have the 10%. Seems strange to me unless there is some legal thing going on here.

Anthony · 1 June 2026

Agent replied · 5 June 2026

Hi Anthony, thanks for this valuable feedback! We are delighted you received efficient service throughout your purchase. Best, Auction House

5/5

Trustpilot

5* star people

Fantastic service from Mark and the team. Excellent communication at every step of the way and I felt very well represented. They make the stressful and challenging process of selling as easy as possible.

Kieron · 15 May 2026

Agent replied · 5 June 2026

Hi Kieron, thank you for your lovely review! We're so glad you had such a positive experience selling with us. Best, Auction House

5/5

Trustpilot

Dan was very helpful throughout the…

Dan was very helpful throughout the purchase which allowed the transaction to run very smoothly. Would definitely recommend!

James · 27 August 2026

Agent replied · 23 September 2026

Hi James, thank you for your five-star review! We're so pleased to hear that your experience was smooth and positive! Best, Auction House

5/5

Trustpilot

Property Auctions are the future!

First time ever buying a property at auction. And wow - Auction House Wales delivered for us! Tempting guide prices got us interested and the comprehensive legal pack gave us the lowdown. Was unlucky to get the previous property (outbid!), but we stayed in there and found something even better the following month. Dan knew the property and the seller - being the ideal person to help make the process as frictionless as possible. The process was super quick, very professional and all completed in under 28 days.

Craig · 22 May 2026

Agent replied · 5 June 2026

Hi Craig, thank you very much for your lovely feedback! We are so pleased to hear about your positive experience with us. It's wonderful that Dan could assist you in finding the perfect property quickly and professionally. Best, Auction House

5/5

Google

What a pleasure it was to deal with West Yorkshire auction house in particular Bryony Grimshaw she made the whole thing a great experience, something which I personally have been absolutely dreading for 4 years. Bryony is just the kind of person I needed to get things moving it has been a straightforward non stressful process for me. I would like to thank you for that alone I would recommend the whole process to anyone thinking of using the auction route to sell a property.

Sue · 27 December 2024

Agent replied · 10 January 2025

Hi Sue, thanks so much for your kind words, it means a lot, not only to Bryony, but the rest of the team too! It's great to hear you had a good experience with us! We wish you all the best with everything - have a fantastic 2025!😊 …

5/5

Trustpilot

An exceptional experience

Olivia the auctioneer came to value my property she was so positive and enthusiastic, explained everything including all the financial details in a very clear and understandable way. Everything I needed was dealt with from legal recommendation to garden clearance. Advertising was extensive as were the number of viewings both online and in person which resulted in a sale beyond my expectations. The whole team kept me informed all the way both by phone and email. From the outset I felt very positive right up to the auction. I thank everyone I dealt with for their friendliness and professionalism.

Ian · 7 December 2024

Agent replied · 29 December 2024

Hi Ian, it's lovely to hear that you had such a positive experience of selling at auction with the South West team. Thank you very much for the kind words you have left in your review. Best, Auction House

5/5

Trustpilot

I had a fantastic experience with...

I had a fantastic experience with Melanie at Auction House from start to finish. She was incredibly helpful, friendly, and efficient throughout the entire process. She kept everything running smoothly, answered all my questions promptly, and made the whole experience stress-free and enjoyable. Her professionalism and excellent customer service really stood out. I truly appreciated all her help and would highly recommend both Melanie and Auction House to anyone looking for a reliable and supportive service

Tom · 12 May 2026

Agent replied · 5 June 2026

Hi Tom, it's fantastic to hear about the excellent service you experienced! Thank you for taking the time to leave this wonderful feedback, we will pass on your comments to Melanie. Best, Auction House

5/5

Trustpilot

Auction house are awesome nothing was…

Auction house are awesome nothing was too much trouble for them Romilly was totally outstanding went above and beyond. We've dealt with a few estate agents over the years and we can honestly say auction house are the best and we would recommend them 100% straight forward answers and always contacted us when they said they would not like other estate agents where you are endlessly chasing them for information and answers if we could leave a 10 star for auction house we would thank you so much we are now setting in to the house we always wanted

Tiny · 21 November 2024

Agent replied · 29 December 2024

Hi, thanks very much for taking the time to leave a review for Romilly and the East Yorkshire team. It's great to hear that you had such a positive experience of buying at auction with them. Best, Auction House

5/5

Trustpilot

Simply outstanding Estate Agency (Edwards Moore - The Auction House)

I recently had the pleasure of working with Edwards Moore Estate Agents (The Auction House) to sell my home, and I can’t express enough how exceptional the experience was, thanks to Cheryl and Chris. From the very beginning, they offered an unparalleled level of support, professionalism, and dedication, making the entire process not only smooth but genuinely enjoyable.Selling a home can be daunting, but Cheryl and Chris’s guidance and expertise eased every concern I had. They took the time to understand my needs and were always available to answer questions, no matter how small. Cheryl’s warmth and attention to detail created an immediate sense of trust; she is someone who genuinely cares about her clients and goes the extra mile to ensure they feel supported. Her knowledge of the market, paired with her open and honest communication, helped me feel confident every step of the way.Chris was equally outstanding. His insights into pricing, staging, and marketing strategies were spot-on and played a key role in attracting the right buyers to my property. He demonstrated impressive negotiation skills, ensuring that I received the best possible outcome for my sale. His professionalism and experience were evident throughout, and he was always available to provide clarity and reassurance during what could otherwise have been a stressful process.One of the standout aspects of working with Edwards Moore (The Auction House) was the seamlessness of their service. Cheryl and Chris handled everything with precision and efficiency, from arranging viewings to managing offers and ensuring that all legal and financial aspects were in order. Their attention to detail and commitment to providing a first-class service were clear in every interaction.Beyond their professional capabilities, Cheryl and Chris brought a personal touch that truly set them apart. They treated the sale of my home as if it were their own, making me feel valued and respected. This level of care and commitment is rare, and it’s what makes Edwards Moore (The Auction House) a standout agency.If you’re looking for estate agents who genuinely care about your experience and who will guide you through every step with expertise, integrity, and kindness, I can’t recommend Cheryl, Chris, and the Edwards Moore (The Auction House) team enough. They transformed what can be a challenging journey into a memorable and positive experience, and I am incredibly grateful for their hard work.

Mohammed · 14 November 2024

Agent replied · 29 December 2024

Hi Mohammed, thank you for taking the time to leave such a detailed review! We are delighted to hear about your fantastic experience selling with Auction House Birmingham. We will be sure to pass on your excellent feedback to Chris, Cheryl and the whole team. Best, Auction House

5/5

Trustpilot

Highly recommended service

The process from start to finish was so easy and stress free ! We were given clear information from the start, any questions we had were answered straight sway without hesitation! Our point of contact Dan was very approachable and was always available.At no point were we pressured into making any decisions, just given help and guidance and offered comparable information.We were guided through the simple process and kept fully up to date with every step! Honestly can’t thank the team enough for making it happen so quickly and so stress free! Highly recommended !

Ez · 12 November 2024

Agent replied · 29 December 2024

Hi Ez, it's great to hear of the stress-free experience you had with Dan in the North Wales team, thanks very much for taking the time to leave a review. Best, Auction House

5/5

Trustpilot

Everything went smoothly and customer…

Everything went smoothly and customer service excellent Thankbyou

Tina · 18 September 2026

Agent replied · 23 September 2026

Hi Tina, thank you for your five-star review! We are so glad everything went smoothly and our customer service was excellent. Best, Auction House

5/5

Trustpilot

This was my first modern auction…

This was my first modern auction purchase. I was a bit concerned that I wouldn’t be able to get any information about the property outside of the auction pack.Wrong! I was able to obtain far more information from the auction house, and viewing. I did have a few questions which were put to the vendor and I got the response. So very similar to through an estate agent.Auction house were very clear about the charges that I would be expected to pay and the timescales in when I needed to pay them.Romilly was very good at taking me through step-by-step before and after my successful auction win.The online bidding process was very simple.Within the month I have gone on to buy a second property through auction house.

JQ75 · 24 October 2024

Agent replied · 29 December 2024

Hi there, it's fantastic to hear about your positive experience of modern auction through Auction House Hull & East Yorkshire! We always try to make sure our customers feel supported every step of the auction process. Best, Auction House

5/5

Trustpilot

They put people before profit

I sold a house with Auction house 9 years ago , It was brilliant and went for way over the price of the estate agent .I gave great reviews back thenThe reason I'm writing this review is because i have sold with an estate agent and Even though i didn't use them this time . Dan and Bryony gave their time freely to advise me And they were focused on what was best for me and not making a profit. Its worth a review because this really is an ethical firm that puts you first .I am proof .Thank you Dan and Bryony . Auction house is a fantastic firm

Marlena · 19 October 2024

Agent replied · 23 October 2024

Hi Marlena, thank you for your excellent review! We really appreciate you taking the time to highlight the unbiased and helpful advice given by Dan and Bryony. Best, Auction House

5/5

Trustpilot

Auction House were great from the start…

Auction House were great from the start to the end. The lot I was looking at I saw only a few days before the auction I managed to view the property register and see all documentations needed after the auction they were polite and helpful. Highly recommend as a purchasing platform thank you to the team.

Jeff · 11 September 2026

Agent replied · 23 September 2026

Hi Jeff, thank you for your fantastic feedback! We are really pleased to hear that our team were so helpful. Best, Auction House

5/5

Trustpilot

3 Estate agents failed to sell our…

3 Estate agents failed to sell our property at a time when money was tight. As a result, we never got the price we wanted, but our dealing with Auction House were honest & reliable & in the end they managed to find a suitable buyer in a short time. I felt they did the best for us.

Mr · 28 August 2026

Agent replied · 23 September 2026

Hi Paul, thank you for leaving this excellent feedback! Best, Auction House

5/5

Trustpilot

Hannah was AMAZING

Hannah was amazing, from the first email right to the very end! She supported and guided us through every step of the way. Hannah’s communication was THE BEST, she was always there at the end of the phone for any questions and enquiries we had. As well as helping us communicate with solicitors and mortgage advisors etc. Thanks to Hannah we now have brought our first (dream) home and couldn’t have done it without her.

Gracie · 11 December 2024

Agent replied · 29 December 2024

Hi Gracie, we're so pleased to hear you managed to secure your dream home with Hannah from the East Anglia team. Thanks for taking the time to leave such a lovely review! Best, Auction House

5/5

Trustpilot

Highly Recommend

We cannot speak highly enough of Chris , Ben and the whole team, who dealt with the sale of the property from start to finish with complete professionalism.From the first meeting, Chris’s extensive knowledge and experience of auction sales comes shining through, which puts you at ease straight away.Everything was clearly explained, detailing all legal aspects, timescales and process of selling by auction, ensuring we fully understood everything at all times; alleviating all the stress.Valuations and prices are perfectly pitched, which attracts as many potential buyers as possible.Would certainly recommend them to anyone.

Kevin · 22 September 2024

Agent replied · 23 October 2024

Hi Kevin, it's lovely to hear of your positive experience of selling with the Birmingham team. Thanks very much for taking the time to leave a review. Best, Auction House

5/5

Trustpilot

Last minute decision to bid led to successful outcome

Although I had registered to bid a few weeks ago it was not until the last minute that I decided to bid but staff on the phone were very helpful even though the auction had already started and I was able to bid for the two properties I had already viewed. I lost out on the first one but got the second one at a good price in a very exciting contest and again staff were very helpful in clearing up a misunderstanding that I had formed about the details of the last few bids made. Thank you Helen, Elaine and Sally. You have made the whole process much less stressful than it might have been for someone like me who has never bid at auction before.

William · 15 September 2024

Agent replied · 23 October 2024

Hi William, thanks for taking the time to leave this review - great to hear you were successful in our latest auction! Best, Auction House

5/5

Trustpilot

From a sourcing point of view

From a sourcing point of view, John Loudon at Auction House Scotland is great. There maybe deals that are too far gone for your investors but we ended up getting our customer more at auction than they were at agreed price with investor market. Great fees paid back as well, better than any co-sourcing fees 👍🏻 I’d highly recommend Auction house Scotland, however my dealings with John in particular were great! Hopefully do some business either way shortly!

Steven · 9 October 2024

Agent replied · 23 October 2024

Hi Steven, thanks for taking the time to leave this fantastic feedback! We look forward to working with you again. Best, Auction House

5/5

Trustpilot

Sell with Auction House you will not regret it

After trying to sell my property for over 12 months I decided to try an action in an effort to sell my property. After contacting a couple of other auctioneers I gave the Auction House a call, I spoke to Dan who was instantly different to the other auctioneers I had spoken to, Dan gave me an overview of how everything works but also had a friendly nature, it was at this point I knew Dan & the auction house was the one.I meet with Dan at the property and he answered every question I had thought of since our initial chat, Dan handled all the viewings and was always on hand throughout the process, her worked tirelessly to get me a sale and kept me up to date with everything that was going all the way through. I first spoke to Dan on the 7th of July and we have completed today 6th of September. The process has been so easy I’m not sure I would ever bother going down the estate agent route ever again. Thanks Auction House and thank you Dan

Martin · 7 September 2024

Agent replied · 23 October 2024

Hi Martin, it's fantastic to hear how easy Dan and the Auction House North Wales team made the auction process for you! We pride ourselves on guiding people through the process and securing quick sales. Thanks for your detailed feedback! Best, Auction House

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Auction House's Google reviews

Questions about Auction House Leeds

How many reviews does Auction House Leeds have?

Auction House's Leeds office has 1,200 reviews across two platforms: 139 on Google, 1,061 on Trustpilot (across the whole business).

What is Auction House Leeds's rating?

Auction House Leeds is rated 4.8 out of 5 across all 1,200 reviews, and 4.9 out of 5 on Google from 139 reviews.

Where is Auction House's Leeds office?

Auction House Leeds, First Floor, Caledonia House, Lawnswood Business Park, Redvers Close, Leeds, LS16 6QY.

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