Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI threw AHWY a fast ball which they dealt with smoothly and professionally, resulting in the desired outcome. The team were accomodating and supportive from the very beginning, despite having just 2 weeks from enquiry to sale at auction. Chris, Stephen, James and Hafsa all did amazing work to get the property sold, as did the recommended solicitor's at Gordon's LLP. I was particularly impressed with their collective knowledge and extensive expertise which led to a realistic valuation and successful, short-notice sale. I can't reccommend AHWY and their associated solictors enough.
Rachel · 16 June 2022
Agent replied · 15 June 2024
Thanks Rachel, happy to hear the team worked so well together
★★★★★ 1/5
TrustpilotCheaters scammers disgusting people
Cheaters scammers disgusting people. Most of the properties they have sold already in other biggest auctions for very very cheap prices and not sold on top of it too much hidden charges .I don't understand which way without fake bidding they are selling it in this auction. I don't understand.
Rehan · 17 August 2024
Agent replied · 23 October 2024
Hello Rehan All of the fees are made available in the property's legal pack. It is essential that all customers planning to buy at auction perform their own due diligence which includes thoroughly inspecting the legal pack and understanding what additional fees may apply to the the purchase. Kind regards Auction House
★★★★★ 1/5
TrustpilotWhat a waste of time…
Avoid..It’s not the valuation === more waffle. Chris said he had a list of property developers/ builders to buy this property….Steven explain they did not …No viewings. No bids . No sale …Chris tells lies and waffles…Beware….. now my property has a red mark against it online …as unsold ……bad news …What a waste of time…The only advertising they do is put your property on Rightmove. And they charge you £250 or £500 for this plus 2% including taxes on the sale price ..Full of promise then full of waffle….Avoid…Ring round estate agent’s in the area as no one has a good word about how Chris works … He agrees a high reserve price then as no marketing is done so no response they want to lower the sales price I had no sale as not one viewing, not one bid ..just a load of waffle…
Richard · 8 June 2022
Agent replied · 12 June 2024
Hello Richard, We are really disappointed to hear that you were not satisfied with the result on auction day. Unfortunately valuing a property, especially when we are aiming to sell things in just 4 weeks is not an exact science and sometimes we get it wrong. In this instance it does seem as though the price recommended was too high. I would like to stress that this is very rare as we have one of the highest average success rates of any auctioneer in the country. The auction that your property was entered into achieved a success rate of 93% and these results can be viewed on the following link: https://www.auctionhouse.co.uk/westyorkshire/auction/past-auctions All our properties benefit from some of the most extensive marketing campaigns around and are listed on Rightmove, Zoopla, On The Market, Auction House UK and Manning Stainton websites. They also feature on our social media, mailshots and include floor plans, internal photographs and virtual tours. Your property also benefited from everything mentioned but sadly we just couldn’t get any bids on the day. We would be happy to enter your property into a 2nd auction at no extra charge but if this is not acceptable, we wish you every success in the future.
★★★★★ 4/5
TrustpilotSpoke to a nice lady about selling a…
Spoke to a nice lady about selling a flat, she promised me the local auctioneer would call me back. Unfortunately, I didn't hear back on that occasion.However, Auction House have since reached out to me to apologise for the breakdown in communication which was much appreciated. Having double checked, I never did receive a voice message or call, but mistakes can happen, and they have been very professional in all interactions I have had with them to-date.
TheVictorianTerrace · 12 October 2022
Agent replied · 12 June 2024
Hello Ben, thank you for taking the time to let us know about your experience. Having now investigated this with the team you contacted I have been advised that the person you spoke to initially passed over your details to the local auctioneer and he recalls leaving you a voicemail. We're really sorry that you did not appear to have received a call but we can assure you that the team did try to contact you in response to your enquiry. Every enquiry and customer is important to us and the team would never intentionally fail to follow up. With this in mind we will review our processes and endeavour to request and use multiple contact methods and review our follow up processes to try to avoid this occurring in the future. We hope that you will reconsider Auction House in the future and allow us to demonstrate our high levels of customer service. All the best - Abi
★★★★★ 5/5
GoogleI can easily recommend Auction House West Yorkshire when selling a property quickly. James Pank is the easiest man to cooperate with. He knows this business and is highly professional. They have a very fair and modest fee for all their work.
Jørn · 16 June 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. Really pleased to hear your comments about your recent experience
★★★★★ 5/5
TrustpilotJon was excellent in every aspect
Jon was excellent in every aspect, kept me informed at all times, professionally friendly and gave me his expert advice.Would not hesitate in recommending your company.
Yvonne · 12 January 2023
Agent replied · 12 June 2024
Hi Yvonne, Thank you for sharing your feedback. Delighted to hear about your experience with the West Yorkshire team. All the best - Abi
★★★★★ 4/5
TrustpilotHelpful
Helen was very helpful throughout
Hazel · 8 June 2024
Agent replied · 12 June 2024
Thank you for your review of Auction House. We are so pleased to hear Helen was helpful throughout the process. All the best - Lauren
★★★★★ 5/5
TrustpilotHighly recommended
An extremely friendly, courteous and professional experience and our instructions were dealt with by the regional manager who had researched the location of our property before our site meeting and was familiar with values and could therefore offer advice going forward.We would highly recommend this auction house
Anne · 17 September 2024
Agent replied · 23 October 2024
Hi Anne and Stuart, it's great to hear of the courteous and professional experience you had with the East Anglia team. Thanks very much for the recommendation and for leaving a review. Best, Auction House
★★★★★ 5/5
TrustpilotEveryone there was so so helpful
Everyone there was so so helpful. Unlike some other big name auctioneers they made us feel very special!
Richard · 17 September 2025
Agent replied · 24 September 2025
Thank you so much for your kind words! We’re delighted to hear you felt well looked after. Best, Auction House
★★★★★ 5/5
GoogleRealy good experience with auction house especially dan clear helpfully and all the other staff would definitely recommend rather always using a estate agent
Mark · 14 July 2025
Agent replied · 27 December 2025
Hi Mark, appreciate you sharing your experience with us - All the best!
★★★★★ 5/5
TrustpilotSecond time around
I have previously brought a flat with Auction House UK.So had no hesitation when I saw a property for sale with them again. They are very professional, and it is a quick and easy process. Instead of waiting for weeks with an estate agent. You know when the date of the auction is, if you are successful then you know that in two to four weeks the house will be yours.
Susan · 24 March 2023
Agent replied · 12 June 2024
Hello Susan, thank you for the feedback and great to welcome you back for another purchase! All the best - Abi
★★★★★ 5/5
TrustpilotAn effortless selling experience.
We would like to thank everyone at Auction House for all their hard work in bringing our property to auction, and for achieving such a great price for us; we are sure that we would never have got this had we sold our property through an estate agent.Their professionalism and patience in answering all our enquiries was very much appreciated, and they should be commended for making the whole process stress free, which is something we have never experienced before when selling a property!
Ethel · 24 March 2022
Agent replied · 12 June 2024
Hi Ethel, thank you for taking the time leave a review. Great to hear that you found the sales process effortless. All the best - Abi
★★★★★ 5/5
TrustpilotJordan Rowe has been very helpful.
Jordan Rowe has been very helpful.Negotiation has been reliable and meaningful.
Umar · 27 January 2024
Agent replied · 12 June 2024
Thank you Umar for your review of Jordan & Auction House. We are so pleased to hear you found Jordan to be very helpful. We look forward to helping you again in the future - Lauren
★★★★★ 5/5
TrustpilotGreat service from start to end
I placed my flat with Auction House Sussex after nearly a year of struggling to sell it via traditional methods. I couldn't be more pleased with the service I got. From the first contact, they were helpful and professional, clearly explaining the process and the pros and cons of selling via auction with absolutely no hard sell or pressure to go with them. While the property was on the market, they handled viewings professionally with minimum disruption to me, and always providing clear feedback quickly after the viewing. When I received pre-auction offers, they did a great job of handling the negotiations, and I ended up with a sale price far better than I could have anticipated. They then managed the final details up until the transfer of funds and handover of keys, making it all as easy and painless as possible. I wouldn't hesitate to recommend them.
Jake · 21 March 2022
Agent replied · 12 June 2024
Hi Jake, so pleased you found success selling at auction. Thank you for taking the time to share your experience - Abi
★★★★★ 5/5
TrustpilotExceptional service
We highly recommend this Auction House. Chris Edwards went above and beyond delivering exceptional customer service along with excellent professionalism. We look forward to the next auction.
Customer · 13 October 2022
Agent replied · 12 June 2024
Hello, thank you so much for your review and recommendation. I look forward to seeing you at our next auction - Chris
★★★★★ 5/5
TrustpilotVery professional
Didn’t sell on first auction, but very professional, sold on second auction, very pleased with outcome.
Pat · 22 September 2025
Agent replied · 24 September 2025
Hi Pat, great to hear you are pleased with the outcome, thanks for leaving a review for our East Anglia team! Best, Auction House
★★★★★ 5/5
TrustpilotGreat communication
Purchased through auction house and they had great communication and no issues whatsoever. Needing to get a second viewing booked after the auction completed, Catherine from Tees Valley branch kindly assisted. She was also very responsive to any queries and kept me updated as much as possible.
Jake · 20 August 2024
Agent replied · 23 August 2024
Hi Jake, great to hear you received excellent communication and assistance from the team! Best, Auction House
★★★★★ 5/5
TrustpilotGreat service
Lukas helped with my Cannock house a few months ago. He was super responsive and when I drove up from London for a viewing he was at the house and gave me time to look around! I would definitely buy a house from Auction House again
F · 5 September 2024
Agent replied · 23 October 2024
Hi, it's great to hear of the positive experience you had buying a house through Lukas in the Staffordshire team, thank you for taking the time to leave a review. Best, Auction House
★★★★★ 5/5
TrustpilotGeorge was very helpful and able to…
George was very helpful and able to advise us with our queries, local knowledge was also a plus.
Info · 5 July 2023
Agent replied · 12 June 2024
Thank you for your great feedback. All the best - Sam
★★★★★ 5/5
TrustpilotGreat service
We approached The Auction House to act for us on the sale of our complicated property / barn complex. I could not fault their services. They worked alongside us and our solicitor and we got a fantastic results all done and dusted in 6 weeks. Bryan Baxter is exceptionally personable as is his team. We put our complete trust in them all and it was well worth it.
Ali · 13 April 2021
★★★★★ 5/5
GoogleChris was very reactive and result driven in his approach from the start of our discussions until final auction, and helped us achieve a price point above our expectations. I would definitely recommend him !
Bahador · 16 June 2021
Agent replied · 15 June 2024
Thanks for your review Bahador, great to hear about your experience with Chris
★★★★★ 5/5
GoogleThis is the third property I have sold through Auction House, yet again an excellent service from James and his team who kept us informed throughout the process. Best of all the property sold for more than we expected.
Joanne · 16 June 2020
Agent replied · 15 June 2024
Thanks for continuing to use us Joanne
★★★★★ 1/5
TrustpilotEmpathy of leeches
This company ran an auction with several technical faults took deposit and then persisted to say was not there problem we couldn't bid, your system failed and not the first time, a house sold for 75000 while bidders willing to pay 100000 disgusting behaviours from staff
Robert · 23 August 2024
Agent replied · 23 October 2024
Many thanks for your review although we were extremely perturbed to read the contents. We can confirm that technical issues were experienced on the 22nd August but regretfully only discovered following completion of the auction. The technical issues were absolutely not the fault of the Auction House Scottish team since they had no control over the situation and this fault effected only a very small number of prospective bidders who had registered to bid. Auction House has since identified the issue, taken action and as a result have suspended use of the bidding platform used and have reverted to the bidding platform operated by the EI Group who have successfully been providing technical services to auctioneers across the country for several years. Again, we sincerely apologise for the frustration this must have caused but hope you will be comforted to some degree in that remedial action has been instigated very quickly following this unfortunate situation.
★★★★★ 5/5
TrustpilotProfessional and heipful
This was the first time for me to sell a property at auction. Rachel gave me excellent guidance and advice during the process and was always available to answer any questions. She even appointed a solicitor to handle the legal side. Excellent
Brian · 23 October 2024
Agent replied · 29 December 2024
Hi Brian, great to hear you were guided with helpful advice for your first time selling at auction! Best, Auction House
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