Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSeamless Professional Experience
After failing to sell via the Estate Agent route for 2 years, we contacted Mark Upston. He was professional throughout, realistic with the valuation, and maintained contact as necessary. Our property sold above expectation. It was an easy process from start to finish and we would highly recommend Auction House.
Roy · 17 September 2024
Agent replied · 23 October 2024
Hi Roy, it is excellent to hear that you had a seamless and professional experience selling your property with us! Thank you for the recommendation. Best, Auction House
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Dan was fantastic from start to finish. Highly recommended.
Philip · 9 April 2024
Agent replied · 12 June 2024
Thank you Philip for your review of Dan at Auction House North Wales, we are so pleased to hear you had a fantastic experience throughout. All the best - Rachael
★★★★★ 5/5
Trustpilotstraightforward and uncomplicated
Jordan made the auction of my late uncle's property straightforward and uncomplicated
Stephen · 20 March 2024
Agent replied · 12 June 2024
Thank you Stephen Sullivan for your review or Jordan & Auction House. We are so pleased to hear Jordan helped make the process straightforward - Lauren
★★★★★ 5/5
TrustpilotEasy purchase
The whole process was very easy. Lukas was easy to contact in case of any questions.
Customer · 22 December 2023
Agent replied · 12 June 2024
Thank you for your feedback. All the best - Sarah
★★★★★ 5/5
TrustpilotAmazing service
Amazing service - Melanie was always on hand to answer any questions and assist where possible. 1st Auction purchase and would highly recommend the team based on my recent experience. Thank you.
Happy · 23 August 2022
Agent replied · 12 June 2024
Hello, thank you so much for your feedback and sharing your experience with Auction House Sussex. All the best - Abi
★★★★★ 5/5
TrustpilotA ***** expérience
A greater experience - from viewing to buying at the auction.
Debs · 21 December 2025
Agent replied · 12 June 2024
Hi Debs, thanks very much for your great review of our East Anglia team and congratulations on your auction purchase! Best, Auction House
★★★★★ 5/5
TrustpilotFantastic experience
Fantastic experience - our first time at auction and we came away with two properties. The agents were very friendly and helpful, viewings were a breeze. The bidding registration process was simple and bidding online was easy - though agents were very happy to offer telephone bidding if needed. We received a memorandum of sale instantly after payment and everything has been smooth. I thoroughly enjoyed our auction experience and hope to bid again in future auctions.
Mrs · 16 December 2022
Agent replied · 12 June 2024
Hello, thank you for your feedback. What a fantastic result for your first auction! Great to hear about your experience bidding and post-auction. We hope to see your registration to bid again in the future! All the best - Abi
★★★★★ 5/5
TrustpilotGreat service, lovely people…
Absoultly excelent service from the Auction house. Read my story below.My parents were trying to sell some commercial properties they had owned for a while. We first went down the estate agent route and went with the ones who sounded like they knew what they were doing and gave a high valuation. We waited months and months with no joy or viewings. We then went with another estate agent and again waited months with nothing. We then contacted Brian at the Auction House, he came out and had a honest conversation with us about the valuations the estate agents had put on and set out what he thought they would be worth. We were a bit shocked at first but he was really patient and understanding with my parents and explained things really clearly. Properties are now all sold and the valuation brian predicted was pretty much spot on! Wished we went here first would have saved us a lot of time. Great service, thank you Auction House!
Steven · 18 August 2022
Agent replied · 12 June 2024
Hello Steven, Thanks so much for your review. We're so happy to hear that you were able to sell you properties with Auction House. All the best - Abi
★★★★★ 5/5
GoogleWe contacted Auction House West Yorkshire when our tenant moved out of the property in the middle of September 2017. We met with Chris Jackson at the house and he gave us an estimate for the value of the property. We set a reserve at the centre of the estimate.
Chris went through the procedures and paperwork - explained options re solicitors and took photos of the property. Auction house arranged 3 viewing opportunities and Chris kept us informed after each one.
Our house was sold on 18th October for 3K above the reserve price.
Never auctioned anything or even attended an auction.
Charges were reasonable - we're delighted with the service given
Simone · 17 June 2018
★★★★★ 5/5
GoogleJust sold my property via auction house and although I was initially nervous taking this route Chris Jackson put my mind at ease and explained the process. Everyone from auction house were brilliant and kept me updated on all the viewings and how many were showing interest in my property. Thank You to Chris and all of the auction house team it was a great experience and was definitely the correct method of sale for my property. If you are thinking of selling your property give auction house a call it is a very simple process.
Once again thanks, job well done. Dennis
P · 17 June 2018
★★★★★ 5/5
TrustpilotExcellent service when selling our property
Guy Leeder from the Auction House did a fantastic job. He advised us on the best way to put the house to auction while giving us options so the choice was always ours. We were kept us informed through our the whole process and were delighted with the result. He provided a professional, friendly and efficient service. Thank you.
Jane · 1 April 2024
Agent replied · 12 June 2024
Thank you Jane for your review of Guy & Auction House. We are so pleased to hear the team provided you an excellent service, All the best - Lauren
★★★★★ 5/5
TrustpilotJames at the Auction House truly…
James at the Auction House truly exceeded expectations. After struggling to sell my house through a traditional real estate agent, I turned to the auction house, and the results were outstanding. In a surprisingly short time, James managed to successfully sell my property, proving the effectiveness of their approach. His expertise and dedication turned what was once a challenge into a seamless and quick transaction.
Apple · 22 November 2023
Agent replied · 12 June 2024
Thank you for your fantastic feedback, we're very pleased to hear you had such a great experience with James and the Auction House West Yorkshire team. All the best - Sam
★★★★★ 5/5
TrustpilotI sold a plot of ground on Auction…
I sold a plot of ground on Auction house and I could not have asked for a more helpful and quick-working company. I was ecstatic with how quickly the property sold after being put into auction and the advisor recommended the correct price to sell. I had a great experience and I'm sure many other's have to. A great help.
James · 8 March 2024
Agent replied · 12 June 2024
Hi James, thank you for you feedback. We're so pleased to hear about your great experience with us. All the best - Sam
★★★★★ 1/5
TrustpilotIf could give this company 0 stars i…
If could give this company 0 stars i would. The treatment i have received today off members of staff is disgusting. I was firstly lied to on the exchange of a contract when i purchased a property today (wed). i was told i would have to wait till Fri till i get the keys to a property i now own! I was called 20 mins later to say it had now been exchanged but have to wait till 9pm to get the keys. (The contract exchanged at 12pm) I was then spoken very rudely to and asked what 'my problem was with getting the keys at 9pm, at least they aren't in London'. Through out the calls i had with him he was was very abrupt, rude and used bullying tactics. My solicitors gave this person 2 deadlines to hand the keys over amd both times failed. the time is now 9.15 and i still have NO keys to the property i own. I wouldn't recommend buying a property off this company to anyone.
Laura · 28 July 2022
Agent replied · 12 June 2024
Hello Laura, we’re very sorry to read about your experience. Unfortunately, our teams cannot legally release keys until they receive notification from the seller’s solicitor which on this occasion resulted in a delay. I have been informed that the Director for Auction House London has already been in contact with you directly to discuss the situation. We pride ourselves on exceptionally high levels of customer service and can only apologise if on this occasion we fell short. Kindest regards, Abi
★★★★★ 5/5
TrustpilotSuperb honest and knowledgeable.
Auction house south west are absolutely fantastic. Extremely knowledgeable, approachable, friendly and really do go the extra mile. Having both bought and sold through Auction House in 2023 they make the steps straightforward and achieve fantastic results. It takes the stress and uncertainty out of selling and speeds up transactions massively. A real pleasure to work with you and look forward to plenty more in 2024!
Ryan · 20 October 2023
Agent replied · 12 June 2024
Hi Ryan. Thank you for your great feedback, we'll be sure to pass this on to the South West team too. We look forward to working with you again soon! All the best - Sam
★★★★★ 5/5
TrustpilotHuge thanks to all the team at Auction House
Huge thanks to all the team at Auction House . Especially Jenny Austen who was fantastic and gave us excellent advice and was lovely to work with on the sale of our of field and barn . The online auction went very smoothly and I felt the auctioneer was definitely working to get the best price for us. Highly recommend and would use again in a heartbeat should the occasion arise.
Tanya · 24 June 2021
★★★★★ 5/5
TrustpilotThe staff were really helpful
The staff were really helpful, from the first viewing, the following up before the auction and aftercare has been great.
Elizabeth · 18 September 2025
Agent replied · 24 September 2025
Hi Elizabeth, it's great to hear of your positive auction experience, thanks for taking the time to leave a review! Best, Auction House
★★★★★ 5/5
TrustpilotJust recently purchased my flat in…
Just recently purchased my flat in Hunstanton through Auction House.I am really very happy with the way things were dealt with from viewing right up until completion. Couldn't fault them!Completely hassle free. A big thank you to Mark Upston who handled everything.House buying can be stressful but with Auction House it went through incredibly quickly. It was so easy and I would definitely recommend them. Really professional and a good experience!Debra Peach
Debra · 6 April 2021
★★★★★ 5/5
TrustpilotA truly awesome experience.
A truly awesome experience from start to finish. We would highly recommend using Auction House UK.Special thanks to Mark W for understanding our situation and being incredibly supportive throughout.
Paul · 3 November 2022
Agent replied · 12 June 2024
Hi Paul, thanks for your review and for putting your trust into Auction House. We hope to work with you again in the future. Wishing you all the best - Abi
★★★★★ 5/5
TrustpilotGreat experience
Lukas was extremely helpful and flexible. Very smooth transaction.
Jim · 19 April 2024
Agent replied · 12 June 2024
Thank you for your review of Lukas and Auction House Staffordshire. We are so glad you found the experience helpful and smooth. All the best - Rachael
★★★★★ 5/5
TrustpilotGreat all-round experience
Great all-round experience had when selling my cottage. The communication was timely, friendly and informative. It made selling the place as easy as it could have been. Although the property didn’t sell at the first auction I was presented with options afterwards as to how best to proceed and then the following month at the very next auction it sold for a great price. Fantastic result and friendly service ( and great aftercare’ help communicating with the buyer on a couple of questions that were quicker to deal with like that than via solicitors) that made the whole experience so easy and I felt that the team really looked out for my best interests. Thank you!
Faye · 27 June 2022
Agent replied · 12 June 2024
Hello Faye, Thank you so much for your wonderful review. We're delighted to hear that your cottage sold for a great price in the end and that you had a great all round experience. All the best - Abi
★★★★★ 5/5
TrustpilotFriendly
Friendly, helpful, efficient…
Gerg · 17 February 2026
Agent replied · 23 February 2026
Hi Greg, thank you for taking the time to leave this excellent review! Best, Auction House
★★★★★ 5/5
TrustpilotMark Upston …
Area Manager Mark Upston was extremely helpful and efficient in securing a deal with the vendor in a matter of a few hours only.
John · 19 April 2023
Agent replied · 12 June 2024
Hello John, thank you for your feedback! We'll be sure to pass this on to Mark too! All the best - Abi
★★★★★ 5/5
GoogleI’ve known of Auction House for some time, and selected them as the route to sell a rental property as they have always had a prominent marketing campaign within the investment property market.
Needless to say, I was not disappointed. Auction House worked quickly to get my house onto the next auction, a very quick turn around and sold my property for a higher than expected price.
I’m so impressed, I shall be using them again at the very next auction.
Steve · 16 June 2022
Agent replied · 15 June 2024
Thanks Steve, we're happy to hear this
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