Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe used this company after having no…
We used this company after having no success selling with no less than 3 other companies and we were very impressed with the speed of sale and the hassle free process. Dan was fantastic to deal with and I would highly recommend them to anyone.
Ken · 12 April 2024
Agent replied · 12 June 2024
Thank you for your review of Dan and the Auction House North Wales team, we are so pleased to hear you had such a positive experience and found the process hassle-free. Best wishes - Rachael
★★★★★ 5/5
TrustpilotDanny @ Auction House offers a…
Danny @ Auction House offers a fantastic service for his clients.He goes above and beyond and makes the whole selling experience at auction easy and understandable. Always at the end of the phone for advice whenever it’s needed. I’d highly recommend Dan for an auction property.
Neil · 23 March 2024
Agent replied · 12 June 2024
Thank you Neil for your review of Dan & Auction House. We are so pleased to hear Dan provided you a fantastic service. Thank you for recommending us and we look forward to working with you again - Lauren
★★★★★ 5/5
TrustpilotAuction House South Yorkshire
Auction House South Yorkshire are a great team to refer business to, for anyone looking for a speedy sale at the best possible price. They are extremely effective at marketing, communication, knowledge of the market, and as an agent for over 20 years I can’t recommend them highly enough and without hesitation to clients who can see the many benefits of an auction sale. Sam, Roxanna, Georgina, Beth and Jess all go above and beyond for our mutual clients, taking care of everything from the point of instruction to completion. JP - Your Move Estate Agents
John · 14 November 2024
Agent replied · 29 December 2024
Hi John, thanks very much for leaving a positive review of the South Yorkshire team, and for the recommendation! Best, Auction House
★★★★★ 5/5
TrustpilotGreat service!
Hannah was really helpful and saw us very quickly. The process was explained clearly and we felt comfortable with the process. It’s definitely much better than the modern method of auction. My property sold quickly and we are very happy. Thank you!
Rhea · 31 May 2024
Agent replied · 12 June 2024
Thank you Rhea for your review of Hannah & Auction House; we are so pleased to hear you found Hannah to be very helpful throughout the process. All the best - Lauren
★★★★★ 1/5
TrustpilotBAD COMPANY JUST WANT MONEY
0 follow up and 0 cooperation got from the team. Paid for deposit and for administration fees including legal packs and etc and end up no one sent the packs and no follow up from anyone to assist the whole process. The only communication that I get is to ask for payment, money money money. After paying for, no assistance NOTHING!They told mortgage team the purchase had been cancelled and not letting the valuator to their job.Second appointment for the valuator to go, they don't cooperate and not giving access to valuator.They just want to make a lot of problem so that they can make you forfeit the upfront money that you paid.When you try to get a reason for their unprofessional, they will only tell you it's all your fault for not being able to do the whole process on time. Which, the issue lies with them.Unrecommended company.Ms G Wood will act like she don't know anything and push the responsibilities to someone else and keep quiet and not assist.Mr S the so call area manager is even worse, not only he did not review the whole case and will only tell you it's all your own fault. He only know how to push all the faults to you and make you forfeit the money.BAD COMPANY NO ASSISTANCE NO FOLLOW UP THEY JUST WANT TO GET YOUR MONEY FROM THE INITIAL PAYMENT AND DO THE SAME ROTATION AGAIN AND AGAIN
David · 11 November 2024
Agent replied · 29 December 2024
Thank you for your feedback. After carefully reviewing our records, we cannot find any transaction under your name. Your review referenced a legal pack never being provided despite being paid for, however, every property we sell has a legal pack which is available to download on our website prior to the auction, free of charge. Any costs and the timelines associated with the purchase are clearly outlined within the legal pack terms of sale. The timeline for acquiring a property via an unconditional auction (typically 20 working days between exchange and completion), can make financing the purchase with a mortgage challenging, but our team are always willing to work with you and the vendor to try and facilitate this. We are genuinely sorry to hear that this experience has caused you distress. We aim to ensure a fair and transparent process for all parties involved. If you would like to discuss this matter further or if there's anything we can do to assist you, please contact us directly.Kind regards, Auction House
★★★★★ 5/5
TrustpilotSelling at my first auction
Selling at my first auction. Time was taken to explain the whole process in detail which I was grateful for.As time went on I had a couple of questions and when I rang someone was at the end of the phone to answer my questions.Everything was done quickly and efficiently and would definitely use this auction company again.
Mrs · 17 May 2023
Agent replied · 12 June 2024
Hello, Thank you so much for your feedback. We're delighted to hear about your positive experience selling at auction for the first time. All the best - Abi
★★★★★ 5/5
TrustpilotFriendly and efficient service
Friendly and efficient service! I was guided through the whole procedure and all happened as had been explained. I felt I was in good and knowledgeable hands.
Ms · 11 May 2026
Agent replied · 5 June 2026
Hi Helen, thanks for taking the time to leave us this excellent review! We are delighted the procedure was explained to you clearly and you felt you were in good hands. Best, Auction House
★★★★★ 5/5
TrustpilotMegan was very helpful, knowledgeable and patient from purchasing a property at Auction house to completing the deal. She also helped to chase the vendor for letting me have keys which was a bit late
Very kind and helpful Megan. Keep up the good work and if I have to use Action House again hopefully I get same lady.
Veronique · 2 June 2026
Agent replied · 5 June 2026
Hi Veronique, thank you so much for your lovely feedback! It's great to hear Megan was so helpful throughout the process. Best, Auction House
★★★★★ 5/5
GoogleDespite the requests for various daft information, no doubt dreamed up by faceless bureaucrats before the auction could go ahead, which was very time consuming and really quite useless, Auction House West Yorkshire was extremely professional and their conduct at the auction was excellent.
I suppose I am a bit biased because we had a very successful result and my property made well over the reserve price.
Christopher · 16 June 2022
Agent replied · 15 June 2024
Thanks Christopher, we're glad we could help you achieve a great result!
★★★★★ 5/5
TrustpilotHighly Recommended
Very impressed with Auction House Scotland from start to finish. Professional in all aspects with excellent communication from each individual involved with the sale of my flat. This was my first dealings with A.H.S. and I couldn't have wished for a better company to carry out the sale. Many thanks to John, George and Matt. Highly recommended.
Rod · 28 May 2023
Agent replied · 12 June 2024
Hi Rod, thank you for your great feedback. All the best - Sam
★★★★★ 5/5
TrustpilotVery quick and easy process
Very quick and easy process. Lukas was very helpful and facilitated a quick and easy purchase post auction. All question and queries dealt with very succinctly and easily.
C · 23 December 2024
Agent replied · 29 December 2024
Hi there, thanks for your excellent review! It's great to hear Lukas helped you achieve a fast and easy post-auction purchase. Best, Auction House
★★★★★ 5/5
TrustpilotThe whole process was not without it's…
The whole process was not without it's obstacles but the professionalism shown was indicative of all the staff, with a special mention to Jenny Austen for her cheery personality and perseverance.
Gary · 9 November 2024
Agent replied · 29 December 2024
Hi Gary, thanks for your excellent review! We will make sure to pass your feedback on to Jenny. Best, Auction House
★★★★★ 5/5
TrustpilotExcellent service - very professional, friendly & helpful service.
I recently dealt with Auction House West Yorkshire, as I needed to sell a house which wasn't suitable for sale by a traditional Estate Agent due to it needing rewiring. Their service has been excellent. From the very start of the process, when Dan carried out a property visit to do a video walk-through, right up to the day of the auction, I was given regular, detailed updates. And, I'm very pleased to say, the property sold on the day of the auction, for 20 percent more than the initial valuation from a local Estate Agent. And with much less hassle, as there was no need for a property survey.Highly recommended company with a genuine focus on helping its customers.
Terry · 24 October 2024
Agent replied · 29 December 2024
Hi Terry, thanks for this excellent review! It is fantastic to hear that you sold your house for 20% more than the initial valuation from a Estate Agent. Thanks for the recommendation. Best, Auction House
★★★★★ 5/5
TrustpilotDan from Auction House has been very…
Dan from Auction House has been very helpful throughout, made buying our forever home a stress free process. Would absolutely recommend Dan to anyone looking to purchase a property through Auction House. Excellent estate agents to work with with really good honest communication throughout.
Ash · 19 March 2024
Agent replied · 12 June 2024
Thank you Ash for your review of Dan & Auction House. We are so pleased to hear you found Dan to be very helpful throughout. Thank you for recommending us and we look forward to working with you again in the future - Lauren
★★★★★ 5/5
TrustpilotFantastic service from start to finish
Fantastic service from start to finish. Highly recommend
Justin · 11 September 2026
Agent replied · 23 September 2026
Hi Justin, thank you for your five-star review! We are so pleased to hear you had such a fantastic experience with us. Best, Auction House
★★★★★ 5/5
TrustpilotExcellent experience
I had to sell a property because of financial reasons. It needs work that I cannot afford to take on. I contacted Auction House London and got put through to Georgia, who is nothing short of amazing. Having not done this before, I had loads of questions and she answered every single one promptly and thoroughly. She helped me make every decision with clear guidance and information. She is an absolute credit to Auction House London and the reason I had an excellent experience - the world needs more like her! I wouldn't hesitate to engage with Auction House London again and would encourage anyone that was thinking about it to contact them.
Z · 16 October 2024
Agent replied · 23 October 2024
Hi, thanks very much for your lovely feedback for Georgia in the London team. It's great to hear of the excellent experience you had! Best, Auction House
★★★★★ 5/5
TrustpilotFrom start to finish I think the…
From start to finish I think the professionalism from Auction house was just brilliant.Chris Jackson referred us to a solicitor & energy certificate man Ian. And guided us to what we need to do. And I think it was just over two weeks and we got a sale.No messing with estate agents.I would highly recommend Thank you Chris
Mrs · 31 March 2023
Agent replied · 12 June 2024
Thank you for taking the time to share your feedback. All the best - Sam
★★★★★ 5/5
TrustpilotAnother good result with a difficult property
We've been selling our properties with Chris and the team for years and the service has been excellent from start to finish. From the quick and accurate valuations to the strong results, they are always helpful and a pleasure to deal with. The latest one wasn't straightforward but we got there in the end thanks to their help and advice throughout.Thanks again.
Sam · 20 October 2022
Agent replied · 12 June 2024
Hi Sam, thank you for taking the time to share your feedback. Always a pleasure to work with you too. All the best - Chris
★★★★★ 5/5
TrustpilotSuperStars 👍😊
John and George were really lovely. Thanks both!! George was exceptionally helpful and very patient with me. As I was also in the process of selling my other property whilst in the process of purchasing my current. A massive big THANK YOU to everyone at Auction House UK Scotland. Thanks lovies. ❤️ 🤗... God bless! x
Martine · 27 April 2023
Agent replied · 12 June 2024
Hello Martine, thank you for your feedback - We'll be sure to pass this on to George too! All the best - Abi
★★★★★ 5/5
GoogleI contacted Auction House in mid-August through their online enquiry form, requesting communication via email due to my discomfort with phone calls. Having owned my home for seven years, it had become increasingly difficult for me to manage the costly repairs and renovations it required. After some research, I noticed several local properties had sold above expectations through the auction method, so I decided to explore this option.
Dan Andrews promptly responded to my enquiry, contacting me via email outside of normal working hours. He offered to visit for a valuation and take photos the very next day. Within 48 hours, my property was listed on Rightmove and the Auction House website, with an auction scheduled just three weeks later.
The auction process was thoroughly explained to me, and I was kept informed at every stage by Dan and his colleagues, Carly and Rebecca. Any questions I had were answered clearly and promptly. The entire team was knowledgeable, professional, and friendly throughout. Once I handed over the keys to Auction House, I had peace of mind knowing everything was being handled for me. They even recommended a solicitor to ensure a smoother and quicker completion process, saving me the hassle of searching for one myself.
The auction itself was an engaging experience, watching other properties being sold, and wondering how mine would fare. The auctioneer did a fantastic job encouraging bidders and adjusting bid increments to secure the best possible outcome for me. Dan had set a reasonable guide price, with my reserve price just 10% higher. Two days before the auction, I was informed that a cash offer at the reserve price had been made. After careful consideration, I chose to proceed with the auction instead. The team was incredibly supportive, explaining the next steps in detail and providing links for me to watch the auction in real-time.
I was thrilled when Dan contacted me after the auction to inform me that the property had sold for over £5,000 above my reserve price, achieving the target I had set from the start. I couldn't be happier with the result.
I highly recommend Auction House West Yorkshire for anyone considering selling a property, particularly one in need of some work. The process is far more efficient and streamlined compared to traditional estate agents. For anyone apprehensive about the auction process, rest assured, Auction House provides clear guidance and detailed information every step of the way. Watching other properties being sold is also a fascinating experience, reminiscent of popular TV shows. A 5-star service from start to finish, thank you again to the entire team!
Craig · 25 September 2024
Agent replied · 9 November 2024
Glad we could help Craig and it's great we could get you the outcome you wanted from the start! Thanks for the fantastic review and all the best with everything!😎 …
★★★★★ 5/5
TrustpilotYour representative Daniel Lawrence was…
Your representative Daniel Lawrence was very helpful and thoughtful throughout my enquiries and I feel went to great lengths to assist and inform. Made the whole experience a positive one. Regards Liz Everitt
Elizabeth · 3 September 2024
Agent replied · 23 October 2024
Hi Liz, it's lovely to hear of your positive experience with Dan and the North Wales teams, thanks very much for taking the time to leave a review. Best, Auction House
★★★★★ 5/5
TrustpilotExtremely good experience
I had already tried to sell the house through two well-known national estate agents, one where I was met by complete ineptitude and the other with lots of viewings by quite unsuitable buyers. I turned to Auction House Scotland on the recommendation of a property blogger after contacting several auction companies.The whole experience was excellent, from quick listing to sale. The Sales Negotiator, Nicola, was outstanding, completely organised, always quick to respond to questions, following up when she said she would and, most importantly, only sending qualified prospects to view the property, particularly appreciated as I had a 200 mile trip to do the viewings.In the end the house was sold via a standard offer (at my asking price) rather than by auction as the buyers first had to sell their own house and required a mortgage. Entry for the buyers was achieved just over two weeks from a conditional offer being made. I doubt this would have been possible without Nicola. Obviously solicitors were engaged by both buyer and seller but when either side needed information in a hurry it was Nicola we called. I hope she is as appreciated by her employers as she was by me.The fee was more than the other estate agents were going to charge but Auction House Scotland achieved a sale, the others did not. I have no qualms about recommending them.
Douglas · 19 September 2024
Agent replied · 23 October 2024
Hi Douglas, thanks very much for leaving such a glowing review of Nicola in the Scotland team. It's great that you achieved the sale of your property and had a positive experience of the process. Best, Auction House
★★★★★ 5/5
TrustpilotBrian made every effort to get the best…
Brian made every effort to get the best price for all lots,he took his time and didn’t rush through any lots,I would throughly recommend auction House if you need to sell your land or property
Susan · 27 July 2024
Agent replied · 23 August 2024
Hi Susan, thanks for the excellent review of Brian's patient auctioneering and the recommendation for Auction House East Anglia! Best, Auction House
★★★★★ 5/5
TrustpilotAuction House property sold!
I contacted Auction House in mid-August through their online enquiry form, requesting communication via email due to my discomfort with phone calls. Having owned my home for seven years, it had become increasingly difficult for me to manage the costly repairs and renovations it required. After some research, I noticed several local properties had sold above expectations through the auction method, so I decided to explore this option.Dan Andrews promptly responded to my enquiry, contacting me via email outside of normal working hours. He offered to visit for a valuation and take photos the very next day. Within 48 hours, my property was listed on Rightmove and the Auction House website, with an auction scheduled just three weeks later.The auction process was thoroughly explained to me, and I was kept informed at every stage by Dan and his colleagues, Carly and Rebecca. Any questions I had were answered clearly and promptly. The entire team was knowledgeable, professional, and friendly throughout. Once I handed over the keys to Auction House, I had peace of mind knowing everything was being handled for me. They even recommended a solicitor to ensure a smoother and quicker completion process, saving me the hassle of searching for one myself.The auction itself was an engaging experience, watching other properties being sold, and wondering how mine would fare. The auctioneer did a fantastic job encouraging bidders and adjusting bid increments to secure the best possible outcome for me. Dan had set a reasonable guide price, with my reserve price just 10% higher. Two days before the auction, I was informed that a cash offer at the reserve price had been made. After careful consideration, I chose to proceed with the auction instead. The team was incredibly supportive, explaining the next steps in detail and providing links for me to watch the auction in real-time.I was thrilled when Dan contacted me after the auction to inform me that the property had sold for over £5,000 above my reserve price, achieving the target I had set from the start. I couldn't be happier with the result.I highly recommend Auction House West Yorkshire for anyone considering selling a property, particularly one in need of some work. The process is far more efficient and streamlined compared to traditional estate agents. For anyone apprehensive about the auction process, rest assured, Auction House provides clear guidance and detailed information every step of the way. Watching other properties being sold is also a fascinating experience, reminiscent of popular TV shows. A 5-star service from start to finish, thank you again to the entire team!
Craig · 12 September 2024
Agent replied · 23 October 2024
Hi Craig, this is absolutely fantastic to read! We pride ourselves on making the auction process as easy as possible for our customers, so it's great to hear you had clear guidance throughout the process and achieved a sale for your target amount. Thank you for taking the time to leave this detailed feedback; we really appreciate it. Best, Auction House
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.