5/5
Highly recommend Tom! Very accommodating and helpful throughout the entire process.

Trusted Agent profile · Leamington Spa
★★★★★
444 reviews across 2 platforms
21-23 Clemens Street, Leamington Spa, CV31 2DW
Tara and Co's office in Leamington Spa, at 21-23 Clemens Street, is rated 4.0 out of 5 across 444 reviews on two platforms, including 437 Google reviews rated 4.0.
Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
5/5
Highly recommend Tom! Very accommodating and helpful throughout the entire process.
1/5
If you're a student, avoid Tara and co. They are slow and unresponsive to any issues you may have/ totally unwilling to help! The cleaning and maintenance services they think have provided for us have been beyond awful. We feel exploited as though they are trying to bleed us dry of our money.
Hi Mia, Thanks for the email. I can confirm we certainly aren't exploiting you in any way. I can see there has been an issue with your dishwasher having multiple visits due to a couple of problems, and I am informed this is now resolved. Please contact me at david.french@taraandco.com to discuss, as I really don't think the above comment accurately represents the situation at hand. I am really sorry to hear you have faced this problem, and am happy to discuss this with you further.
5/5
This is the first time we have rented property as students and Luke has been very helpful. He is approachable and quick to sort any issues that we may have. Thanks for your help!
4/5
Generally decent experience. The agent, Jack, who was assigned to work with me was informative and answered all of the questions I asked about the property. The application process took a reasonable amount of time to be completed and I did not have any problems with the referencing process either.
Thank you Nikolay, we hope you enjoy the tenancy. Kind Regards David French
5/5
Tom was fantastic, great help
4/5
Good service with quick responses to queries and maintenance requests. Particularly pleased with Connor’s service - lovely guy and resolved issues quickly with little hassle
Thanks Will Great review!
5/5
Absolutely brilliant service! Jack was the agent who helped us and he really went out of his way to make sure our needs were met. Would definitely recommend in the future! A+++++
1/5
Avoid at all costs. They completely ignore the rules of the deposit scheme they're signed up to - I'm two weeks past the time limit set out in the contract (EDIT: now FIVE weeks), and haven't heard a peep. Their utilities bill for August (the month before I moved in) went unpaid for four months, despite me notifying them five or six times that I was being threatened over it - and this was only resolved when I paid the bill by mistake, leaving me £70 out of pocket. The only saving grace is the handyman and gardener, who's a lovely bloke - but then the online maintenance report system goes completely ignored, so it's impossible to contact him when needed. Would wholeheartedly recommend any other landlord or letting agency over Tara & Co.
1/5
Went through them for student housing and they were awful. Unfortunately the landlord had to pull out of our contract (fine, these things happen) but we weren't told until THREE MONTHS LATER, at which point the majority of other student houses were taken. We were not compensated at all. Head elsewhere.
Hi There Really sorry you felt the need to post this. Please could you let me know the property address, as I cannot find your name on our system using the user above? If a landlord pulls out of a contract, this is actually completely out of our control, and as all contracts are legally bound between landlord and tenants, the landlord could have been pursued legally for this. If I can verify the property with you I will happily go through this case in depth with you in the office, and explain the situation, and how it works if a landlord leaves us in this position. Kind Regards David French david.french@taraandco.com
5/5
Sophie very kindly drove me to all my viewings and showed me around. The process of securing a house is stressful but being there in person made it much more helpful. Rahul showed me through and secured the property. Definitely better being there in person than on the phone!
5/5
Brilliant experience! Our agent, Tom, was so helpful and went above and beyond helping us find a student home in Leamington Spa in a stressful first year! Amazing customer service and all around 10/10, we will be coming back to Tom to help us find another place next year!
5/5
Sophie She was incredibly helpful and lovely
1/5
Went through them for student housing and they were awful. Unfortunately the landlord had to pull out of our contract (fine, these things happen) but we weren't told until THREE MONTHS LATER, at which point the majority of other student houses were taken. We were not compensated at all. Head elsewhere.
Hi There Really sorry you felt the need to post this. Please could you let me know the property address, as I cannot find your name on our system using the user above? If a landlord pulls out of a contract, this is actually completely out of our control, and as all contracts are legally bound between landlord and tenants, the landlord could have been pursued legally for this. If I can verify the property with you I will happily go through this case in depth with you in the office, and explain the situation, and how it works if a landlord leaves us in this position. Kind Regards David French david.french@taraandco.com
5/5
My flatmates and I worked closely with Jack when searching for our Second Year student property. He was always very friendly and contactable, responding to our questions and concerns outside of working hours. He suggested properties within our budget, arranged viewings, walked us round numerous houses and guided us through the application/deposit process. Would recommend :)
5/5
I had a positive experience with Tara And Co Friendly staff. Naz was very helpful ,found me a good property that suited what I was looking for . Would recommend .
5/5
Brilliant Management team, Amazing front office Staff especially Naz.. Always very accommodating and willing to sort all issues out quickly. Highly recommend to tenants and landlords for a great value service...
5/5
Have rented my property for almost 10 years with Tara and Co, excellent service for me as a landlord, good checks, rents paid on time, fast, efficient and friendly service. Tenants are always really positive with quick reactions to queries, deposits properly returned and a seamless experience!
Thank you for your comments Nikki, it's nice to be appreciated!
5/5
Emily was brilliant in helping us find our new home! Excellent customer service and made our first time renting be a really easy process!
5/5
This estate agent has been incredibly professional and helpful in finding myself and 3 friends a student home for the upcoming academic year. Jyoti in particular was extremely understanding and helpful throughout the process, regardless of some personal issues along the way. Great service!
Hi Anjali thank you for this, Jyoti will really appreciate the comments.
5/5
Outstanding Customer Service - Student Lettings I have many properties maintained regionally by letting agents. The service provided by Clare Sykes from Tara and Co has always been prompt, helpful and professional throughout. I have always felt my custom was unique and important to them. The prices quoted are competitive and the customer experience always satisfying. During a repair of a bathroom roof and a recent HMO inspection, various items had to be covered inc painting and electrical repairs. This was a complex piece of work. The Insurance Team Clare took full charge from the time the work was needed including visits by the HMO team and the remediation took weeks to progress. I was kept fully informed by Tara & Co of progress throughout. I cannot highly recommend Tara & Co more highly, they look after your property brilliantly. Ashok Kumar Punj Multi-Property Landlord 17th November 2017
5/5
Excellent Estate Agents, they deal with problems efficiently and effectively. Have not had a single problem and they are very receptive and easy to approach. Luke Timms especially is a notable member of staff and he always goes above and beyond to provide an amazing service
Thank you very much for your comments, we really appreciate them! :-)
5/5
Luke from Tara & Co has been extremely helpful, professional, communicative and accommodating. From a great house viewing experience, to the direct contact and prompt responsiveness that followed, he made my house move a much less stressful business than it could have been.
5/5
Tara and co are an exceptional estate agency I would highly recommend them. Sophie wood has been outstanding and very helpful and I highly recommend her professionalism and helpful nature
4/5
I'm a student, and i just have to commend the efforts of Claire and Chrissie who work at Tara and Co. I'm in the process of trying to move out of my property, and they've been informative and clear with the information they've provided for me. However, they are the only positives of the company i've seen. i feel like the company needs to work on their commnications with students, as whenever i had an issue wrong with my property, i would be ignored and i would have to call multiple times before the issue was fixed.
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