Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were very pleased with the service we received from R A Bennett - Rachel and team have been helpful and friendly throughout, and responded promptly to any queries we had.PositiveProfessionalism
Denise · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleVery pleased with Amey and the team - they provided a professional and efficient service for re-letting our apartment. Any questions I had or advice needed, they were always helpful.
Delia · 14 June 2022
Agent replied · 13 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have now been with RA Bennet for nearly 2 years. They have been extrmeemly detailed and proffesional with managing my properties and I couldnt have asked for a better group to assist me in this venture. Amey and Penny have been more than helpful with any quries and also any issues which have risen with tenants.
I would advise anyone that is looking to set up their properties with a management agency to go with RA Bennet.
Henry · 12 June 2022
Agent replied · 11 June 2024
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotGrade II listed property
We purchased a Grade II listed property advertised with R A Bennett in Dursley. It wasn't a straightforward purchase but Syd and Kayleigh were so helpful with attending several viewings and nothing was too much trouble. I wouldn't hesitate in recommending this company.
Julia · 18 January 2024
★★★★★ 1/5
TrustpilotAbsolutely awful company
Absolutely awful company. Rented my house with them, nothing but issues on their end. They lost keys, gave wrong dates for appointments, didn't carry out checks on time and still after several months have had no reply about deposit returns. Avoid!
Peter · 2 December 2025
★★★★★ 5/5
GoogleFrom the moment I contacted RA Bennett's about selling my property I felt I had picked the "right team". Professional, courteous, friendly and informative at all times.I felt a valued customer and the process was made to feel very smooth, even though at times it was not (due to circumstances beyond anyone's control). My house sold in 4 days for more than expected. what more could I ask for? The team were fab, in particular Rachel. Thank you.
Janey · 13 June 2016
★★★★★ 1/5
TrustpilotXenophobic rude liars
Xenophobic rude liars. After respectfully contacting them because we were interested in a property advertised on rightmove, Oliver replied to us asking for salary references and additional information, we provided all the necessary details and he said that they’re waiting for the tenant’s confirmation to organise a viewing. Few days have passed and we still hadn’t heard anything from them so I decided to call them and ask if there’s any progress - I just said my name and he hung up. I really hope that their white privileged *** go bankrupt.
Teodora · 30 July 2024
★★★★★ 5/5
GoogleIt has been a great experience setting up renting a property with R A Bennett, right from the viewing until collecting the keys (and chocolates that came with them!). I had lots of support throughout the process and their tools made it easy to set everything up online.
James · 28 July 2024
Agent replied · 27 August 2024
Thank you for your terrific 5* review and thank you for your kind words James. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleDishonest agency and very poor service quality.
We left the apartment in June, this year, and I can say that we had many problems with this real estate agency. We spend the year with my two flatmates waiting for new keys, we have been given one fob and only one key for three despite our multiple requests.
Besides, we found the apartment dirty, no cleaning has been done before our arrival.
We didn't get any help on the multiple issues we faced in the apartment (broken window during the winter, broken shelfs in the fridge, unassigned parking lot...).
We left the apartment clean and we didn't damage anything, but we had to negotiate for months to get the refund of the deposit. Finally, they announced us that we will be charged 450£ for the cleaning, how a honest real estate agency can justify this ?
Dilou · 25 December 2021
Agent replied · 24 December 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat support and service. Thank you very much.
Buddhi · 29 November 2025
Agent replied · 27 December 2025
Thank you for the kind words! We are thrilled to hear that you are loving our support and service. It means the world to us to know that we are meeting your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleExtremely unprofessional… Will book viewings but sign a tenant before all applicants see the property. Good for renters or landlords? No! The most qualified may not get consideration! They should view all applicants, then submit every one to landlord at the same time. Stop playing games!
WcGary83 · 20 August 2024
Agent replied · 27 August 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMet Ollie this evening for a viewing and I have to say he was incredibly professional, friendly and polite - he was happy staying longer for me to deliberate at the end of the day. Thank you, Ollie. He's a superstar keeper and does estate agents proud!
Will · 28 July 2024
Agent replied · 27 August 2024
Hi Will, thank you for sharing your positive experience with Ollie! We're delighted to hear that he provided you with excellent service during your viewing. We appreciate your kind words! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GooglePenny is brilliant! My rental process was smooth and well-managed. Would highly recommend it.
Allan · 17 September 2023
Agent replied · 13 June 2024
Hi Allan, Thank you for your wonderful comments and for the 5* review! Best Wishes, Scott @ Customer Care
★★★★★ 1/5
TrustpilotNon stop badgering
Desperate for business - or just really, really stupid: non stop phone calls despite selling house ( luckily with a proper estate agent ) over a year ago.. AVOID
Gregory · 25 February 2026
★★★★★ 5/5
GoogleHad Chloe helping us with our first move, made it all very easy and was nice to have a friendly face in such a busy time!
Kathryn · 17 March 2026
★★★★★ 5/5
GoogleWhere to start....R A Bennett have been fantastic from the get go, I have very specifics requests for living arrangements in a very short amount of time and they have pulled through!
Sophie dealt with me most of the time and was brilliant - always responded via Whatsapp when I messaged after hours with questions. She was very professional and easy to speak to, a credit to the company.
Aimee, Gabrielle and Megan also had an input and helped with viewing and completing payments and paper work.
Such a smooth process which is what we all look for when searching for a property - Covid safe and easy - I would recommend to anyone :)
Thank you all again!PositiveResponsiveness, Professionalism
Cameron · 28 August 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleAndy and Penny were extremely helpful and got my viewing, tenancy and keys sorted within a week! Would respond promptly and answer any questions I had!
Rumaysa · 14 June 2022
Agent replied · 13 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at R A Bennett for both sales and lettings have been extremely nice and professional, this is the main reason that I have moved agents after being with a different company for several years, I spent some time researching others and I just couldn't fault the team at R A Bennett, Im looking forward to seeing how our working relationship grows moving forward and would have no problem recommending them based on my experience so far.PositiveResponsiveness, Professionalism, Value
Sifu · 14 June 2021
Agent replied · 13 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleR A Bennett have shown how professional they are ,especially in the conditions we are all going through due to Covid 19. From our initial enquiry to view a house To Let . The first viewing was handled well again due to the pandemic, The rules were adhered to. The administration was again very clear , and the whole process was carried out in a very short time. We are now living in the property . Thanks to all the team.
CHRIS · 14 June 2021
Agent replied · 13 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 2/5
GoogleFound the experience of placing an offer difficult, especially as we were being pushed to use their mortgage advisor and lawyers (despite saying we had our own) and that it would "look good to the vendors" if we did so... Needless to say, that isn't best practice and luckily we have found a lovely property through a different agent, who did not force us to use their own lawyers or mortgage advisors. The manager was also incredibly rude to us on the phone when we called up to speak with the sales negotiater we had been dealing with. When we said we'd be happy for her to call us back (after all, she was dealing with us directly) the manager spoke over us "well I AM the manager" and she abruptly put down the phone. I wouldn't have wanted to continue going though a purchase with this agent.
Beware, do not get pushed into using their in house lawyers and mortgage advisors. They charge a fee and regular mortgage advisors do not!NegativeQuality, Professionalism
Phil · 14 June 2021
Agent replied · 13 June 2024
Hi Phil, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe just moved into a flat managed by R A Bennett & Partners. So far our experience has been extremely positive. Whenever we had to contact them we were met with a very high level of professionalism, friendliness and reliability. Any phone calls and emails were returned immediately and in a very helpful manner. Promises to call us at a certain time in the future to discuss further details were meticulously kept, making it really easy to plan ahead. All the staff seemed extremely friendly. Overall an excellent experience!PositiveResponsiveness, Professionalism
Nikolai · 14 June 2021
Agent replied · 13 June 2024
Thanks for the wonderful 5* review! It's great to see that the R.A. Bennett team once again provided a professional, polite and friendly service. Best wishes, Amy
★★★★★ 5/5
GoogleWe live overseas and had to depend upon R A Bennett taking care of the sale of our property in Leamington Spa. From the outset they were extremely helpful and professional and took care of many issues relating to the property which they were not obliged to do under the terms of our agreement. The staff were all incredibly efficient and prompt in responding to any communications and even took responsibility for checking the vacant property every week on our behalf. They really did reduce the anxiety and stress - selling the property when we lived overseas would have been much more difficult without their excellent help, support, reassurance and constant feedback.
I would not hesitate to recommend R.A. Bennett in Leamington Spa to any potential sellers/buyers of property. The provide a first class service and excellent customer care.
Rosemary · 12 June 2021
Agent replied · 11 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe whole team worked tirelessly during a complicated house chain to reach a successful outcome. I cannot thank Rachel and the team enough for all their efforts. I love my new house. Thank you.PositiveResponsiveness, Quality, Professionalism
Roger · 14 June 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleI would like to thank all the employees for providing a very fast and truly sincere service throughout all processes from the beginning to the end. We would also like to thank them for allowing us to convey all our requests regarding the house and moving to the landlord and getting quick solutions.
ABDURRAHMANCAN · 12 February 2024
Agent replied · 11 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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