Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
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1/5
TrustpilotSOLD THE WRONG HOUSE!!!
My daughter was buying her first house, a new build and RA Bennetts, Evesham were the appointed agents. Firstly, they didn't like the fact that we appointed our own mortgage adviser rather than use theirs, but I have NEVER experienced this..................they sold us the WRONG HOUSE!!! Yep we viewed the same house twice, and were shown the show home....never did anyone ever tell us we weren't buying that plot but the house next door instead. It got to the solicitor stage before it was picked up. Having looked through the windows of the house she WILL purchase (still to be finished) The kitchen spec is different, the tiles are different, the layout is in reverse. We've never been inside the house that she will ultimately own!
Joanna Β· 30 March 2020
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5/5
GoogleMy rental property in leamington is currently being managed by Katrina. We have had a few issues with the property recently (plumbing/ electrics and thermostat) and Katrina has managed them amazingly! She has kept me informed at every stage and all issues have been resolved. This has taken a lot of stress away from me, highly recommended!
Jenn Β· 28 June 2024
Agent replied Β· 27 August 2024
Thanks Jenn for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleReally positive experience with R A Bennett in Leamington. Penny was really helpful throughout the rental process, always quick to respond and went the extra mile.
Ffion Β· 12 June 2023
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GooglePenny Hackett the Lettings Negotiator was not only helpful and very responsive, but she was also extremely professional. Calls were promptly returned and she also gave us a call after the viewing. Exceptional customers service.PositiveResponsiveness, Professionalism
Nili Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotFantastic Agents!
Can highly recommend Emma and the team at R A Bennett at Stratford. They went above and beyond what we could expect from an estate agents in pushing through our sale and purchase. The process was fraught as our buyers and our buyers buyers were with Purple Bricks. If there is one thing I've learned from this process it is that if you have a prospective buyer with Purple Bricks for your property DO NOT accept their offer if you want a smooth transaction. Emma and your team you are worth every penny we will be paying you for your services.
Karen Β· 7 August 2019
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5/5
GoogleGot property sorted within few days appriciate the great communication by Phoebe and Chloe
Harry Β· 6 December 2025
Agent replied Β· 27 December 2025
Thank you so much for your kind review! We are thrilled to hear that our team was able to help you find the perfect property within such a short amount of time. Our goal is to provide excellent communication and we are so happy that Phoebe and Chloe exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleR A Bennet and more specifically Sophie and Will were excellent at handling our move up-to the area from London. We needed to move quickly and we found the service to be highly professional and pertinent unlike some of their competitors.
James Β· 12 June 2021
Agent replied Β· 11 June 2024
Hi James. Thank you for your brilliant 5* review. I will be sure to pass your comments on to the branch. Best Wishes, Amy
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5/5
GooglePenny from R A Benett has been very much helpful to me .
Deepak Β· 13 March 2024
Agent replied Β· 11 June 2024
Thank you deepak singh for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotR A Bennett & Partners, Broadway.
The Broadway office, headed by their Manager Mandy Headington and her team, is unarguably the most Proactive and Professional estate agents in this area. My wife and I initially made contact with the Agency in June with the intention of selling our period Cottage in Broadway. Mandy visited us soon after our enquiry. We were impressed with her knowledge, experience and understanding of the Cotswoldβs market which reflected in her valuation of our property.The processing of interested buyers, viewings and advising us on proceedable purchasers was straightforward, Bennettβs filtered all the relevant information and advised us accordingly, guiding us through to agreement of sale within two weeks after initialising their marketing process and then shortly afterwards to Exchange of Contracts.We would recommend to anyone considering selling their home to make contact with Mandy at R A Bennett & Partners, Broadway. Mr and Mrs AJ Trafford-Osborn
Anthony Β· 29 November 2018
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5/5
GoogleGreat service from mortgage broker Jason. Supported us in purchasing two properties over the last 3 years. Always helpful and efficient, with quick responses . Has always offered advice and sought out the best deals to match our circumstances. We couldnβt recommend him enough! π β¦
Sattie Β· 19 November 2024
Agent replied Β· 10 December 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Sattie! Kind regards, Lucy, Customer Relations.
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5/5
GoogleAmazing service from Gemma, Rachel & the rest of the team at R A Bennett ππΌ
Weβd received all sign-up links within 24 hours of enquiring, house was on the market within 48 hours and we sold 3 business days later for full asking price!
Canβt thank the team enough for all their support and would definitely recommend them to anyone currently looking to buy, sell or rent.
Cam Β· 17 September 2023
Agent replied Β· 13 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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4/5
GoogleAs first time buyers, we were happy with the service, but there were some niggles that could have made the process smoother. Overall though, Rachel was very quick to respond and as helpful as possible during this time. Would recommend
Gemma Β· 12 June 2021
Agent replied Β· 11 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleLily was very helpful in getting me and my partner into the best house possible for what we were looking for!
Luke Β· 18 August 2023
Agent replied Β· 13 June 2024
Thank you Luke for your 5* Review!
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5/5
GoogleI'd like to thank Lily and Penny for their kind supports and efforts.
Serdar Β· 12 February 2024
Agent replied Β· 11 June 2024
Serdar, itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleThere were a few issues with the sale of our house but RA Bennet Leamington supported in the resolution in a fair and timely manor
Thanks RA Bennet - really appreciate the support!
Mark Β· 14 June 2022
Agent replied Β· 13 June 2024
Thank you Mark for your wonderful 5* review. It is lovely to read that the branch were supportive of you and helped you overcome any issues. Kind regards, Lucy, Customer Relations.
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5/5
GoogleMy first time renting on my own, Penny and Lily were both really helpful and made the whole process very easy
Isaac Β· 19 July 2023
Agent replied Β· 13 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotThe agent is so important when it comes β¦
The agent is so important when it comes to marketing your house, obviously. So choose wisely. We originally went with another agent who was woeful and cost us several thousand pounds so I was a bit more 'informed' this time. Hands up R A Bennett & Partners at Evesham, Jenna and the team, were first class. Obviously knowing of our original experience they may have something to prove but frankly I just want someone to be honest, informative and help sell my house. From the initial appointment when we were helped with a pricing strategy, you may not like their guide but they are the professionals, they were constantly in touch reassuring us and organising the photography and brochure details etc, setting up the 'perfect launch' weekend. We signed the contract and then the team went into overdrive, within 3 hours (it may have been 2 but I don't want to exagerrate) we had 2 viewings for the launch weekend. We didn't get that far....within that week we had 3 early viewings, 3 offers and sold to a genuine cash buyer who our previous agent had turned away!! And it didn't stop there as they hadn't finished the job. They held our hands right up to completion keeping us up to date on proceedings and helping with any queries. Clearly they are very proactive and jumped on the phones to contact their database hence the swiftness of the results. Now in fairness to our previous agent it may have been a better time to sell, a busier market, or just a better agent, much, much better. Oh and they sold it for several thousand pounds more as well, fluke? I Think notProfessional, proactive and......and.....perfect. I had to get 3 'p's' in
Julian Β· 9 June 2017
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5/5
GoogleExcellent and prompt customer service from Lydia today, very helpful, polite & reassuring when it came to our options. Thank you Lydia!
Jade Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations
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5/5
GoogleReally happy with the service received from Ollie, we came into the office with no idea about renting and what was available, Ollie took his time to explain the process and how the market works, we aren't moving until the end of the year but will definitely come back to R A Bennett.
Rebecca Β· 28 June 2024
Agent replied Β· 27 August 2024
Hi Rebecca, thank you for sharing your positive experience with Ollie at our office. We're glad to hear that he was able to assist you with renting and explain the process thoroughly. We look forward to helping you further when you're ready to move at the end of the year. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have had a really great experience letting my property with R A Bennett in Leamington Spa. Amey and Penny have been fantastic - very attentive, extremely organised, reassuring and have answered every question. Iβm happy to use a local agency as they have local connections with contractors and know the area really well. They are very professional and found great tenants for me, very quickly. I didnβt have to do anything and could relax knowing that everything was in hand. Iβm impressed with how thorough they are at finding and vetting tenants, and how quickly they were able to get viewings booked in and find appropriate tenants! Definitely recommend.
Melissa Β· 14 June 2022
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThe rental was completed within days. It is exceptional considering how the Covid-19 is affecting the life around us.
I have several problems with the rental, like unfair contract terms, repair, etc during the first two months of the rental and the staff has been very professional in resolving the issues. Sometimes, it is beyond their capability to provide a perfect answer, they are always reasonable, kind and passionate.
I am convinced that my rental is handled by a very professional team.PositiveResponsiveness, Quality, Professionalism, Value
Isaac Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
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1/5
GoogleDishonest agency and very poor service quality.
We left the apartment in June, this year, and I can say that we had many problems with this real estate agency. We spend the year with my two flatmates waiting for new keys, we have been given one fob and only one key for three despite our multiple requests.
Besides, we found the apartment dirty, no cleaning has been done before our arrival.
We didn't get any help on the multiple issues we faced in the apartment (broken window during the winter, broken shelfs in the fridge, unassigned parking lot...).
We left the apartment clean and we didn't damage anything, but we had to negotiate for months to get the refund of the deposit. Finally, they announced us that we will be charged 450Β£ for the cleaning, how a honest real estate agency can justify this ?
Odile Β· 12 June 2022
Agent replied Β· 11 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleAs a first time buyer, with two previous failed attempts at purchasing properties due to a number of reasons including poor estate agent engagement, I was so pleased and refreshed by the proactiveness of the team at R A Bennett. They were fantastic at supporting my desired timescale for the property sale where they were attentive and involved to ensure the process was moving at a good pace. Their communication skills and approach from answering day-to-day questions all the way to necessary negotiations was second to none. Thank you to all who helped!
Georgia Β· 12 June 2022
Agent replied Β· 11 June 2024
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have exclusively relied on R.A. Bennett & Partners Lettings since May 2007 and we have been extremely impressed with the excellent quality service provided to us. In particular, we have found the staff to be very responsive and understanding of our needs. R.A. Bennett has secured tenants of a high calibre, with the speed and efficiency that we have become accustomed to since choosing R.A. Bennett. With their extensive knowledge of the UK wide lettings market and second-to none knowledge of the local market, R.A. Bennett has an excellent grasp of the lettings industry.
Our recent experience with Greg Snow reinforced our strongly held view about R.A. Bennett. Greg is a thorough, dedicated professional who knows his business well. From the outset, Greg exhibited a strong sense of urgency and detail in understanding our requirements. His dogged determination to reach our goal, with constant follow up throughout the process, gave my wife and I a strong sense of comfort and confidence for a successful outcome. Would we use R.A. Bennett again? Yes, absolutely.
It has been reassuring to know that R.A. Bennett is interested in building a long-term relationship, rather than simply chasing a fee for a one-off transaction. As such, we look forward to working with them again in the future.
Mustak Β· 14 June 2014
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.