R A Bennett and Partners Leamington Spa reviews

★★★★★ 5/5

Google

I had a wonderful experience with the lettings services at R A Bennett in Leamington Spa. The entire team showcased dedication and professionalism, but I must single out Penny for her outstanding assistance. She was always on hand to answer my questions and kept me well-informed every step of the way. It's clear that this branch values client communication and satisfaction. I highly recommend R A Bennett for anyone seeking top-notch lettings services in the area.

Yihui · 17 October 2023

★★★★★ 1/5

Trustpilot

Evesham branch ignores requests

Evesham branch constantly sending me details of wrong type of houses, even though I have emailed them 6 times, spoken to them on the phone and unsubscribed from marketing, but still they send me wrong types of houses. I’ve been told branches are targeted to send so many emails, make so many calls etc a week, so basically they are just spamming their customer base. Ended up blocking their account to spam folder. Would suggest anyone looking to sell a house looks elsewhere, as buyers like me avoid them.

Dave · 21 February 2025

★★★★★ 4/5

Google

They where very helpful and very quick to help me found a house

Leanne · 17 February 2026

★★★★★ 5/5

Google

We are so glad we used R.A Bennett. Rachel and her team were very very good in fact fantastic nothing was too much trouble. Listed our property so right found us a buyer quickly and every detail was covered. Would recommend them every time. Every so grateful many many thanks Ian and Pam

Ian · 12 June 2020

★★★★★ 4/5

Google

We used R A Bennett when we sold our family home after the death of both our parents. All of the team were very friendly, professional and helpful. Accommodating us all the way through to completion. Some even going above and beyond to assist in a matter that arose from a property we were purchasing, that wasn't on their books. We were all so grateful that we choose them over others. Would recommend to anyone wanting to sell their property.

Joanne · 14 June 2023

★★★★★ 5/5

Google

The team at R A Bennett in Leamington Spa really went above and beyond in supporting us with our house sale. We were always really impressed with their knowledge, professionalism and dedication when it came to the sale. What we were most grateful for however was their excellent communication, they were always at the end of a phone and very prompt in providing feedback and sourcing various information for us. Every team member that we spoke to was incredibly friendly and the staff that worked directly with us evidently cared not only about the sale of our house but for our little family, which was priceless. We want to thank all of the team for the part they played in helping us - we would highly recommend them.

Katie · 14 June 2023

★★★★★ 5/5

Google

Outstanding! The service provided by R A Bennett is excellent. I live abroad, so I totally depend on the staff managing my property which is rented. I started in august 2021 with the agency and since I have a complete peace of mind. They latest tenant agreed to rent within just a few days from the advertisement of the flat. I cannot ask for much more. The staff is polite and always trying to find quick and good solutions. They always come back to me as soon as possible. I fully recommend R A Bennett 😊

Ana · 14 June 2023

★★★★★ 1/5

Google

I put in my application, viewed my property in February, was advised the heaters weren't working but they'd be sorted. Application successful, agreed on the 22nd Feb -maintenance work to be carried out prior to me moving in, landlord had been sent the quote by the 27th - have all this on email. 28th March - 4 days before I was due to move in, I received a phone call to say the heating still hadn't been fixed. The landlord had agreed to do the other work but the heating could be looked at once the tenancy starts. Someone at the office hadn't done their job properly in making sure the maintenance work had been done. Just paid over £1800 in deposit/fees, booked van, arranged for help to move, just to be told that I could cancel & have a full refund if I wanted to. I'd already had the credit checks, sorted my guarantor (who also had the checks) given notice on my house which is also being sold so there was no option to stay longer. I obviously had a huge issue with moving to an apartment with my child which had no heating (legal requirement!) was basically told I should appreciate that Lauren had been trying to sort this all morning (by now 2 days before moving) even though they'd had weeks. Was then advised that actually, the landlord would do the heating but the other jobs would have to wait. I'm asthmatic, moving into an apartment that has a mouldy bathroom ceiling that they've had weeks to sort - not acceptable. Was then told heaters do work - a little but not to capacity. Expected me to use a heating system not fit for purpose, coming out of winter, in the middle of an energy crisis? Absolute joke. Mould and heating would be sorted by the time I moved. Great. Pick the keys up, advised the flats been professionally cleaned along with carpets (by Penny) also states on paperwork. Next day, it's clear it hasn't been cleaned at all, especially not by a professional company, carpets just about vacuumed, the white bathroom is yellow and pink, Woodwork - filthy, walls - filthy, around the cooker - filthy....you get the picture (for which i have lots) I emailed along with pictures and said that it hadn't been professionally cleaned at all only to receive a wonderfully patronising email back telling me it had been cleaned, it may just be the age of the carpet, the marks on the walls need repainting, and the patio doors need repainting too (covered in just old dirt and black mould) I also have previously cleaned and done end of tenancy cleans - I know what a professional clean looks like, I know the work entailed and this doesn't even tick the basics on a deep clean. So now not only have I moved into a flat with less than half the promised maintenance work carried out, I've also had to thoroughly scrub and bleach every surface so that it doesn't resemble a grubby crack den which is apparently my fault for not requesting it to be CLEANED!!!! I've been lied to, gas lit and experienced an absolute sh*t show of organisational skills - admittedly I did lose the plot at one point and put exactly that in my email which wasn't my finest moment but by this point had reached breakdown level. The last 3 weeks have been awful. This was supposed to be my dream and instead of moving in and being able to enjoy my new home and town, I've spent the last week between unpacking, having to deep clean the grot hole. Luckily marks, scuffs, food scum DO come off walls and paintwork with a cloth and bleach - admittedly not all, but they do so do hand marks. I asked for the company who cleaned it to come back because I wasn't happy with the standard to be told the tenant arranged it so that wouldnt be happening. When signing the property off, the clean just wasn't up to standard at all, it was filthy so either the company should've come back or the charge for another clean should've been taken out of the deposit. Anyway, for anyone else moving/renting with them, moral of the story is, chase the maintainence up and make sure its done. Oh and if you want to move into somewhere clean, specify you'd like it clean because apparently that's your job too.

Victoria · 12 June 2023

★★★★★ 5/5

Google

Natalie Weller has been the best managing agent who has looked after my flat and its tenants in 35years. Since she took over the account, she has been diligent and hard-working, and has always kept me up to date. She is gold!

Patricia · 12 June 2022

★★★★★ 5/5

Google

I had a wonderful experience with R.A Bennet, the staff was extremely helpful, patient and kind. Phoebe Town in specific was amazing to work with, truly a 5 star experience!!

Shirleen · 3 September 2025

★★★★★ 5/5

Google

Everything was handled smoothly from the viewing of the rental property to the contract being handed over to me. The communication of the staff was really good and timely. Thank you.

Vijendra · 12 June 2023

★★★★★ 5/5

Google

I would highly recommend R A Bennett Leamington Spa. The service I received from the team was excellent, especially Penny is very responsive and keep me up-to-date for the rental process.

Susanna · 12 June 2023

★★★★★ 5/5

Google

Agents were very polite and friendly. Communication was clear and fast to receive. Agents were very patient too

Flapjack · 12 April 2024

★★★★★ 1/5

Trustpilot

Tried to look at a property

Tried to look at a property, offered two and a half days in the week, and they had noone available to show me the property. Tried with the next week, same availability, still no one available. If you are marketing your property with them, and wonder why it is not selling, it's because it is impossible to view with them!! I'd chose another agent!

Martin · 7 August 2025

★★★★★ 5/5

Google

Penny has been really helpful in helping me secure my new place. She’s been professional and friendly at all times.

Nandip · 12 February 2024

★★★★★ 5/5

Google

My best experience with renting since I came in UK. They are so promptly and professional and are doing their best to complete the customer needs. Miss Penny was so emphatic and helpful.Great job and thanks for everything 👏👏👏 …

Georgeta · 14 June 2022

★★★★★ 5/5

Google

An absolutely fantastic service provided by Amber when letting my new property. She was helpful, went out of her way on a number of occasions to talk though any hurdles, and always made sure I was informed. Highly recommended!

Hayley · 17 March 2026

★★★★★ 5/5

Google

Phoebe was incredible!! Went above and beyond, really helped me settle into the process☺️☺️

Georgia · 9 August 2025

★★★★★ 5/5

Google

I am glad to use R.A Bennett Leamington Spa to rent a house recently. Penny was very helpful and friendly throughout, and responded promptly to all my queries.

Marcus · 14 June 2023

★★★★★ 5/5

Trustpilot

Property purchase

The whole team from the Leamington Spa branch where amazing, always polite and positive! Special thanks to Rachel Hatton (the branch manager), very competent and professional, who was doing her best to mediate with the vendors and push the solicitors (when needed). Also, Jason Dhesi, the financial adviser - his professional expertise helped us to find the best option, when purchasing our house. Thank you! 🙂

Mirela · 22 November 2022

★★★★★ 5/5

Google

Happy and satisfied with the overall work. We took the services as Tenant for a property and found Penny and her colleagues very helpful, understanding and available for calls/queries most of the time. Specifically for a little complicated situation where mediation was required regard to deposit scheme, Penny handled it quite well and managed the whole situation in our favor.

Shiv · 2 June 2024

★★★★★ 5/5

Google

I was feeling quite anxious about moving house when lockdown 2.0 was announced. But the stuff at R.A. Bennet was very helpful and friendly. We got the property we wanted, and moved on time. So far my experience with RA Bennet was positive.PositiveResponsiveness, Professionalism

Natalia · 14 June 2021

★★★★★ 5/5

Google

All Staff Very professional 👌🏻 They change my life in 1 month Many Thanks to Penny and Lauren ⭐️⭐️⭐️⭐️⭐️ …

Matteo · 16 December 2023

★★★★★ 5/5

Google

The team at R A Bennett have been brilliant. They have made the rental process easy and quick, they have invested in apps and support systems that guide the tenant through the move effortlessly and, now that I'm in the property, their response system is fantastic for queries, advice and fixing things. All round top class! Thank you!!

Vikki · 28 June 2024