Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRachel and her team went above and beyond in helping me sell my house. They always took the initiative, were extremely professional, communicated regularly and proactively, and threw in a few laughs along the way. Highly recommend them.
Shelley · 13 June 2017
Agent replied · 11 June 2024
Hi Shelley, Thank you for taking the time to leave this wonderful five star review. The team at R.A. Bennett at Leamington-Spa, strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Rachel and the entire team at the branch, many thanks.
★★★★★ 2/5
GoogleWARNING! Tenancy process forces you to sign up for Spark energy. I switched energy supplier immediately but that didn't stop them from calling me four times a day from different numbers. I am not exaggerating here, I promise you this is how it was. Even if you do pick up, it's a machine that then asks you to wait to be put through to somebody.
Make sure your phone can block calls and texts because you will be harassed even months after leaving this energy supplier.
To R. A. Bennett, I say shame on you for putting your customers through this. Where you make £5 in commission, we lose dozens of hours dealing with this abhorrent company.
Simon · 14 June 2020
Agent replied · 13 June 2024
Good morning, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 1/5
GoogleThis has been the absolute worst agency experience. They charge a lot more than their competitors but we were ready to pay the price because they talked themselves up and made it seem like they would have the property sold in no time. Meanwhile, they managed to arrange one viewing in 2 months. They also charged us for the photos with a promise that they would be ours to use even after working with them and they are refusing to give us the photos we paid for. I DO NOT recommend this agency. Rachel Hatton and Jen Malloy have been a nightmare to work with.
Elisa · 12 June 2020
Agent replied · 11 June 2024
Hi Elisa, Thank you for taking the time to leave us your comments and I am sorry if this has been your experience. Customer service is very important to us and as such I would like to invite you to contact us directly about your concerns to review@countrywide.co.uk. Kind regards, Scott
★★★★★ 5/5
GoogleBest agency to work with. Very swift in responses especially Corey.
Talpita · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI received exceptional service in looking for our new rental property. They were very patient in explaining all that we required and took us through all the steps with great detail. Special thanks to Penny who went over and above throughout the process.
Mercy · 12 June 2023
★★★★★ 5/5
GoogleExcellent service and staff are very helpful, especially Penny! They made things easy and straightforward for me when I moved in.
Alaa · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRobert is an excellent consultant. He is very reliable and always looks for the best rates and products for his customers. We worked twice with him and would not hesitate to go back.
Ece · 15 June 2019
Agent replied · 13 June 2024
Thank you for your 5* review and kind comments. I'm pleased to hear that Robert provided you with excellent service. Kind regards, Mike.
★★★★★ 5/5
GoogleMy girlfriend and I moved into our first rented house and Ollie Hall at RA Bennett's made the process very easy for us. Appreciated all of their help from start to finish and I would recommend them for any landlord or tenant.
Elliott · 7 June 2024
Agent replied · 13 June 2024
Thank you for leaving us your superb 5* review and recommendation Elliott. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
Trustpilotworst experience ever i had .Dont…
worst experience ever i had .Dont believe the letting negotiators word they are lying , different negotiators are telling different things , they have no policies basically they only focus on how to lute money from customer pockets, according to their mood they will charge different amounts They are charging more rent in stratford than other letting agents and giving poor service including property maintaince, if anybody occupying their property should notice and take photographs of any damage or colour change before inn,when we are moving TDS complaint they will provide manipulated invoice so be careful ,
They are charging more reletting fees than other letting agents
not at all recommended
Dr · 22 January 2024
★★★★★ 5/5
GoogleAs a first time buyer in the first instance i was overwhelmed by the process and the complexity of buying a house but after a chat with Rob Tomlinson and a House viewing by Hannah Tomlinson I felt very comfortable and excited to continue with the Buy.
Throughout the whole process Rob, Hanna and the RA and Bennett team have been very supportive and extreamly Pro active at reassuring and guideing me through all the phases of the purchase.
I highly recommend the team and thank you again so much for making dreams come true.
Kindest regards
Andrew
Andrew · 13 June 2019
Agent replied · 11 June 2024
Congratulations on your first home!
Thank you Andrew for your glowing 5* review and recomendation! I will of course make sure your kind words are forwarded to the whole R.A. Bennett team. Best wishes, Scott
★★★★★ 5/5
GoogleMy partner & I recently got a mortgage through Rob Tomlinson and his service and expertise were faultless. Rob made the whole process very easy for us, he's friendly, professional and very highly recommended!
Miss · 15 June 2017
Agent replied · 13 June 2024
Thank you for leaving your fantastic five star review, i will ensure that your great review regarding Rob is shared with him and the team at the branch. Many Thanks
★★★★★ 5/5
GoogleAs first time sellers we found that R.A Bennet & Partners provided an exceptional service. The team at the Leamington Spa branch were extremely professional, helpful and approachable, from the very start of the process right through to the very end. They really went out of their way to answer any queries quickly and effectively, whether it was face to face, over the phone or by email. We would highly recommend using them as your representing estate agent.
Samantha · 13 June 2019
Agent replied · 11 June 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleThe team were very helpful fitting me in with a viewing last minute. Provided me with a video of the property for my partner to view even though she could not make it. Good communication and reminded me of important information where I had forgotten. Polite and professional service. Highly recommend the team!
Sean · 12 June 2023
Agent replied · 11 June 2024
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleR. A. Bennett's in-house Mortgage Broker Rob Tomlinson is brilliant got us a cracking deal on the mortgage and was an absolute pleasure to deal with. Cheers Rob.
Daniel · 15 June 2019
Agent replied · 13 June 2024
Many thanks Daniel for the 5* review of your experience with our local R.A Bennett & Partners.
Kind regards, Lucy
★★★★★ 5/5
GooglePenny and Lauren on the lettings team are wonderful! Very professional and compassionate! They answer all my queries and give me lots of reassurance which is really kind! Not many estate agents are like this. It's nice to have this, as kindness is free!
Lucky · 13 January 2024
Agent replied · 11 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotGreat Agents
Amazing company that helped us so much. Lauren was brilliant showing us round, and Penny really helped with the handover between landlord and agents. Thank you all so much you were super
Rhiannon · 18 August 2023
★★★★★ 5/5
GoogleHighly recommend Rob Tomlinson for obtaining a mortgage. Very informative and ensured we understood every step of the process. Found him to be very prompt and pro-active throughout the house buying process and going the extra mile in order to help push through the sale quicker when others were holding the process up.
Would use again and highly recommend.
Liam · 15 June 2018
★★★★★ 5/5
GoogleEverything is good with the agent, so polite and kind. It never makes you stressful. They are always ready to help. I am really satisfied with their service. Choose them again for future needs.
Bahman · 14 June 2023
★★★★★ 5/5
GoogleAs a cleaning service we love working for these agents, They always want to give their tenants clean properties. Agents are wonderful to work with & deal with, So helpful & reply to emails so promptly, Even answer their phones so quickly, I praise their service, Keep it up guys
Waqas · 12 June 2023
Agent replied · 11 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe viewed a lovely property to rent on a Wednesday in November and submitted our application that day. We then went through the lettings process and after being accepted we were able to pick up the keys the following Friday!
Great experience from the initial phone call to book a viewing, through to help with setting up Services and Council Tax once we'd moved in
Matt · 12 June 2021
Agent replied · 11 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleAimee and William were incredibly helpful, very professional and answered all of our questions quickly. Highly recommend Robert Tomlinson (Mortgage Consultant) for any mortgage queries.
D · 15 June 2018
Agent replied · 13 June 2024
Good Morning Daria,
Thank you for taking the time to leave this fantastic 5* review for the team at R.A Bennett in Leamington Spa! Thank you for recommending our branch for all aspects of the business. Best wishes Maryjane.
★★★★★ 5/5
GoogleI would highly recommend Robert Tomlinson for the mortgage services. He was very knowledgeable, gave us all the information we needed to know and guided us all along the buying process. He was very involved and pro-active in the process also chasing the parts involved in order to move things quicker.
Would definitely use his services again.
Laurentiu · 15 June 2018
★★★★★ 5/5
GoogleMy experience with R.A. Bennett & Partners Lettings was absolutely second to none! We had the luck of having Toni as our Lettings Agent- Absolutely wonderful- kept in communication with us the whole way through and answered any queries we had with speed and excellent knowledge. Would highly recommend, made our house hunt easy, speedy and stress free!
Imelda · 13 June 2017
★★★★★ 4/5
GoogleCommunication was a little slow at first but we were passed over to Emily halfway through and she has been really easy to contact and very efficient and helpful. Roxanna is our contact for property management - only contacted her once but she arranged for the landord to come over straight away to help us. Good service so far!
Hannah · 14 June 2014
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.