Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHave been a tenant with them as agents for 2 years. Fantastic people. Very quick and easy to communicate with, got the couple of "wear and tear" issues resolved as quickly as possible and very easy check in and check out of the flat. Definitely recommend.
Fernando · 20 August 2024
Agent replied · 20 August 2026
Dear Fernando, Thank you so much for your kind words and the five-star review! We are thrilled to hear about your positive experience with our agency. It has been a pleasure assisting you over the past two years, and we're glad we could make your check-in and check-out processes smooth. We appreciate your recommendation and look forward to serving you again in the future!
★★★★★ 5/5
GoogleMy experience looking at this place was excellence. Very satisfy.
Arianfreight · 5 November 2025
Agent replied · 5 September 2026
Hi,
Thank you for your kind words! We’re delighted to hear you were satisfied with … More
★★★★★ 5/5
GoogleDear Raphael & Emma, Houseman Homes
I’ve known you both for several years and we’ve worked together on many occasions which I thank you for. In this time, you’ve sold mums house and this time round a house on behalf of my mother-in-law.
2020 was a challenge for many and during lockdown we had to move Lauren’s nan into full time care. It was a real tough time for all. We put Daphne’s house on the market to afford the full-time care and she unfortunately passed away. 93 years old and I’m pretty sure she wanted to kick my arse.
You guys were absolutely first class. From advising us all on not taking certain offers, advising buyers on future planning permission to avoid time wasters, and handling the family during their loss. All of this as well as keeping the buyers informed throughout the probate.
Thank you both for this above and beyond service. For taking care of the family home in a professional and personal way, achieving a fantastic price and looking after everyone. You guys were immense. Thank you!
All the best
Andrew Black
Andrew · 20 August 2021
Agent replied · 20 August 2026
Thank you for the great review. It was a pleasure to work with you and your family. We wish you all the best for the future.
★★★★★ 5/5
GoogleDear Emma and Raphael
Re: the Cottage
We just wanted to say how impressed Gary and I have been with the advice and service you have given us since we ditched our old very annoying letting agent and gave our property to you.
We gave you the property on a Tuesday and it was rented by the Friday to the first Couple who came to see it, they then paid the deposit whilst still on the drive!!
We will have no hesitation in giving you more of our property empire as and when we buy it!!
Love and best wishes
Hilary and Gary Withers
Hilary · 20 August 2021
Agent replied · 20 August 2026
Thank you for your great review.
We look forward to working with you closely in the future again.
★★★★★ 5/5
GoogleHIGHLY RECOMMEND HOUSEMAN
Raphael and Emma are really great to deal with and
I felt their approach was friendly, informative and very professional from start to finish.
I have worked with them on several projects in the past and highly recommend them.
They are always available to Landlords and Tennent's and will always do the best for clients and with a demonstrable record of success, having expert knowledge in their field gives them an edge over other letting agents.
Would recommend to family, friends and colleagues.
Paul · 20 August 2021
Agent replied · 20 August 2026
Thank you for the feedback you are a pleasure to work with.
★★★★★ 1/5
GoogleI rented a flat with Newman last year...
I think it is the most unprofessional service I have ever had with any business. Nothing was right: unresponsive for the length of the tenancy, flat wasn't professionally cleaned before we moved in, as promised, and they tried to get a large part of the deposit at the end (disputed and they didn't get it).
I don't understand how they can operate with their very poor and disorganised ways of working.
Pierre-Louis · 2 September 2021
Agent replied
Dear Pierre
I am sorry to hear that you are unhappy with our service and apologise for any inconvenience you feel you were caused. Having checked your tenancy file I see that the management company assigned to the block of apartments you resided in made various complaints to us and your landlord directly as to the conduct of your tenancy. Furthermore there were issues raised by the landlord relating to proposed deposit deductions. The issue was sent to TDS where their decision was deemed fair and appropriate
★★★★★ 4/5
Googlegood experience with them
Amanjeet · 5 December 2025
Agent replied · 5 September 2026
Hi Amanjeet,
Thank you for taking the time to leave a review. We’re really pleased to hear that you had a good experience with us and appreciate your feedback.
Kind regards,
The Martin & Co Team
★★★★★ 5/5
GoogleExcellent estate agents, very professional
ELLIE · 5 August 2026
★★★★★ 1/5
GoogleHorrible Services. Tried Twice but same experience.
Imran · 5 November 2025
Agent replied · 5 September 2026
Hi Imran,
We’re sorry to hear about your experience and disappointed to know we didn’t … More
★★★★★ 5/5
GoogleFantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend
Tom · 20 February 2026
★★★★★ 5/5
GoogleOur experience as buyers via Newmans has been great. Donna and Catherine have been on top of everything the whole way through the process and have gone above and beyond in assisting us with enquiries and communicating with the sellers of the property we are buying as well as with the solicitors. Without their communication and persistence I'm certain our purchase would have taken much longer.
Bethan · 9 August 2019
★★★★★ 5/5
GoogleRaphael and Emma were very professional, and they communicated with us at every step. They provided an excellent service as an online-based company. Highly recommend
Azraa · 20 August 2021
Agent replied · 20 August 2026
Thank you so much for your excellent review.You've been a pleasure to deal with.
★★★★★ 5/5
GoogleHerbie helped me quite a lot to accommodate for a view and to find the flat I was looking for
Pablo · 5 March 2026
★★★★★ 5/5
GoogleI had a great experience with Martin. Great at showing the place, the follow-up, the kindness, an absoulte 10/10.
Félix · 5 March 2026
★★★★★ 1/5
GoogleTrying to book a viewing is near on impossible sent over 5 messages via several different platforms, i then called and the automated systems has about 5 different options, once I finally spoke to a human who couldn't have been any less enthusiastic said that the property has now been let despite i still being advertised as available. Customer service is appalling "!
Michelle · 4 October 2024
★★★★★ 5/5
GoogleThe Houseman team is absolutely amazing, they are always there when needed, doing the work at a top level. I would recommend them to anyone who is looking for the best service
J · 20 August 2024
Agent replied · 20 August 2026
Thank you for the five star review.
You are a pleasure to work with. May continue for many years.
★★★★★ 5/5
GoogleHerbie, Habiba and Amelia have provided an excellent service Thank you
Stephen · 5 April 2026
★★★★★ 4/5
GoogleI was a tenant with Newman for 2 years and had no issues with them.
The property was well looked after when we did the viewing and clean to an acceptabled level, similar to when we moved in (I don't believe a professional cleaning was carried out, but still ok).
The agency was quick on talking to the landlord about our request to remove some furniture from the house and sorting out the contract.
They've always forward my maintenance requests to the landlord and replied to "most" of my emails. The email response has improved recently since they've created a dedicated email for maintenance requests.
Also any inspection or contractor's visits were communicated by email early enough so I could plan to be at the property on those days.
I didn't have any issues with agents or with the return of my deposit (the house was returned in a really good condition similar to when we moved in ofc).
The only reason for a 4 star review is one maintenance request we had on the radiator (not major since it was summer) took a really long time to get fixed. The landlord has requested it to be checked by his plumber in aditional to Newman's plumber, which has cause some delay and confusion. I believe that at the end Newman's contractor had an approved order to fix it, but was postponing it since it was summer and nobody followed up with him (me or Newman).
Thanks you to all agents from Newman :)
Otavio · 16 September 2023
★★★★★ 5/5
GoogleJulie and Poppy are a god send. Honestly from start to finish I found them to be polite, professional and above all else they were approachable.
When calling or dropping by the office, nothing ever seemed to be too much trouble. When requesting anything in relation to repairs, our land lord was responsive and Newmans sought to get the issues resolved as soon as they possibly could.
I can only assume that other negative reviewers have maybe been met with the same respect and level of customer service as they are presenting. Always worth treating others how you would like to be spoken and treated yourself as my experiences with Newmans are a far cry from the negative reviews left below.
I will be back with you again in the new year. :)
Peteajwalden · 16 September 2023
★★★★★ 5/5
GoogleI’m just finishing a 7 year tenancy and I wanted to put it out there just how great they are. I have nothing but or aside for their professionalism and anything needed taken care off, it was never a problem. Thankyou Raphael and Emma from myself and my daughterd
Robert · 20 August 2023
Agent replied · 20 August 2026
Thank you, Robert.
You are a pleasure to work with. I wish you happiness in your new home.
★★★★★ 5/5
GoogleI would definitely recommend Houseman to friends and family. The whole experience using them was effortless and a pleasure.
Craig McIntosh
Craig · 20 August 2020
Agent replied · 20 August 2026
Thank you very much for the review.
It's always a pleasure working with you.
★★★★★ 5/5
GoogleHerbie hubball was excellent
Jane · 5 April 2026
★★★★★ 5/5
GoogleAmazing letting agent. Very efficient for the administrative procedures. I strongly recommend this company and particularly Raphael and Emma.
Julien · 20 August 2018
Agent replied · 20 August 2026
Thank you for your positive comments. You’re very easy to deal with and no doubt will make an excellent tenant. We wish you happiness in your new home
★★★★★ 1/5
GoogleMy girlfriend and I are needing to relocate to Oxfordshire so have been trying to find somewhere to rent. Found a nice property advertised by Newmans & enquired. Absar replied with some information but could not be flexible in viewings at all despite knowing it's a 200+ mile roundtrip for us. No weekend viewings. No virtual viewings.
Ryan · 2 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.