2/5
Rude and unhelpful. Would barely say hello and tell you how busy they are straight away. They wouldn't walk on the street opposite to value a house I would like to sell. Avoid at all cost. The high street has much better estate agents.

Trusted Agent profile · Leamington Spa
Verified
★★★★★
227 reviews across 2 platforms
3 Euston Pl, Leamington Spa, CV32 4LN
Nathaniel Cleaver's office in Leamington Spa, at 3 Euston Pl, is rated 4.0 out of 5 across 227 reviews on two platforms, including 224 Google reviews rated 4.0.
Nathaniel Cleaver I have been working at Newman's for 15 years now and I am very proud to be a part of this award winning company. When I started as the office junior its great to see where I have come from and the skills i have developed along the way to being a senior experienced Associate. I am passionate about everything that I do in life but especially about houses. The biggest reward for me is making sellers and buyers dreams come true when I find them their perfect home, I also thrive under pressure and always go above and beyond my clients expectations and under promise and over deliver. I have been involved in estate agency for a long time and have seen the industry change quite a lot but with Newmans selling strategies, we are always at the forefront in marketing techniques for our industry. I have recently become a father so I know how important it is to find that right family home for you and your family. Out of work I am a lover of football and play and manage a team as well as playing pool and snooker in the local leagues.
Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
2/5
Rude and unhelpful. Would barely say hello and tell you how busy they are straight away. They wouldn't walk on the street opposite to value a house I would like to sell. Avoid at all cost. The high street has much better estate agents.
5/5
I initially met Nathaniel when he came to value our property. He was really friendly, easy going and was honest about what he thought about our house which we appreciated. We met him again a few months later at viewings for other properties. Again, he was really friendly and was a massive help in helping us decide which one was best suited to our needs. Due to unforseen circumstances our sale/purchase took over 7 months to complete. During this time he always called back when I called, text me back straight away and advised when and where needed. He also put me in touch with Jessica Nobel who deals with sales progression. From the first time I spoke to Jess she had the same friendly manner about her that Nathaniel did. She kept me up to date with all the going ons and when I found things too tough to handle she was more than sympathetic and realistic about what may or may not happen. I can not recommend both Nathaniel and Jess highly enough!
5/5
It was a nice experience with Jordan on viewing a property. He was welcoming and helpful,polite and soft spoken. Much appreciated.
5/5
Had a lovely house viewing today held by Herbie, he was very punctual and friendly, the process was very easy, highly recommended
Hi Rei, Thank you for your kind words and recommendation! We’re delighted to hear Herbie … More
5/5
Very professional, answered to all my queries. Making a bit easier the hustle of looking for a new place
5/5
Had a very pleasant interaction with Bogdan. Also the staff I spoke to over the phone were very patient and helpful.
Hi Adama, Thank you so much for your kind feedback! We’re delighted to hear Bogdan and the team were patient, helpful, and made your experience such a pleasant one. Your comments mean a lot and will certainly be passed on. Kind regards, The Martin & Co Team
5/5
The company have many options, we are happy we searched for houses with them
Hi Eman, Thank you for your kind feedback! We’re delighted to hear that you were happy with the range of options available and that your search for a property with us was a positive experience. Kind regards, The Martin & Co Team
5/5
I recently viewed a house through this agency and had a very positive experience.
Hi Mona, Thank you for your kind feedback! We’re delighted to hear that you had a positive experience viewing a property with us. Kind regards, The Martin & Co Team
5/5
It was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.
5/5
Sufyan did a great job helping me to get a viewing and submit my application.
5/5
Best customer service and respectful on time Very trust I will recommend it 100/100 D.Salih
Hi Top Fade Thank you for your kind feedback! We’re delighted to hear that you found our service professional, respectful, and punctual. Your recommendation means a lot to us! Kind regards, The Martin & Co Team
5/5
great vewing experience with Zack. Very polite, helpful, went above and beyond to answer all my questions.
Hi, Thank you for your kind words! We’re delighted to hear Zack provided such a … More
5/5
Thank you sufyan , they were very attentive and helpful in terms of helping me find new right apartment.
1/5
Extremely poor customer service! Julie is extremely rude and does not have a way of speaking to her customers. While i was a tenant at one of the properties they managed, it took extremely long to get something fixed. They only care about their money and will try to charge you for almost everything they can. I would definitely NOT recommend them to anyone!!
5/5
Very friendly and good staffs always responding on time and answering every question
5/5
Very on the ball and hardworking. If it needs doing, they do it.
1/5
Rented a house with them a couple of years ago and the agent was rude, unresponsive, and refused to answer clearly to our questions (I suppose they weren't sure about the answer but didn't want to admit it). Fortunately, the landlord was much more responsive, though rightfully upset about having to do the agency's job. We thought it was just that particular agent being unprofessional, but we recently booked a viewing with the sales team and the agent that showed us around was equally awful: he just looked at his phone the whole time we were there and made us feel like he was making us a huge favour being there. Glad we didn't end up buying the property and hopefully won't ever have to deal with Newman Properties again.
1/5
Avoid at all costs. Myself and my housemate were renting and received awful, awful service. We were given no support for the many issues we had, including no hot water or heating through Christmas and Winter, and a two meter crack in the kitchen ceiling, which also resulted in that and the bathroom above being unsafe. We raised these issues time and time again with 'Julie', with absolutely no support. Eventually being given a 'No-Fault' Section 21 Notice, just before Christmas.
5/5
He is excellent person and very professional
Hi Anum, Thank you for your kind feedback! We’re delighted to hear that you found him both professional and excellent in his service. We’ll be sure to pass your comments on. Kind regards, The Martin & Co Team
1/5
dont bother you're wasting your time with this lot
Hi Octav, We’re sorry to hear about your experience and the frustrations you’ve described. This certainly isn’t the level of service we aim to provide, and we appreciate you taking the time to share your feedback. We’d welcome the opportunity to review the details of your experience so we can better understand what happened and address any concerns properly. Please contact us directly at the branch so we can look into this further. Kind regards, The Martin & Co Team
5/5
Very good response and great experience and staff members
Hi Amrik, Thank you for your kind feedback! We’re delighted to hear that you had a great experience and that our team provided a helpful and professional service. Kind regards, The Martin & Co Team
5/5
Good staff and very cooperative
Hi Srushti, Thank you for your kind feedback! We’re delighted to hear that you found our staff helpful and cooperative. Kind regards, The Martin & Co Team
5/5
I’ve worked with Brendan many times now and I have recommended him to friends and family and every time he has got the job done. What I like about Brendan is how active he is in the sale process, he really puts in 100% effort, he goes out of his way to help and it feels like he wants the sale as much as the person selling the property. I can’t recommend him enough.
5/5
had a nice time with jack so patient
Hi Deoleen, Thank you for your kind feedback! We’re delighted to hear that Jack was patient and made your viewing a positive experience. We’ll be sure to pass your comments on to him. Kind regards, The Martin & Co Team
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