Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
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5/5
GoogleWe recently sold a property through Leaders in Leamington Spa. We accepted a good offer within two weeks of going on the market and we have now exchanged contracts. Jas Bagri was extremely responsive, attentive and committed throughout, even whilst he was taking personal vacation time! It is clear that he genuinely cares about the quality of his work and his customer relations. Many thanks Jas.
Martin Β· 13 June 2019
Agent replied Β· 11 June 2024
Hi Martin, we are so happy to read such a great review about Leaders Leamington Spa! Here at Leaders out staff are passionate about property and customer service and we are so delighted to read that Jas has been able to display this to you throughout your dealings with him while also providing you with such exemplary service throughout the sale of your property. We will ensure your comments are relayed onto Jas who I am sure will be so pleased to read your kind words. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help, we hope you have a great day! Kind Regards, Leaders
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5/5
GoogleI was recommended by a friend and it did not disappoint. Friendly and Efficient, despite a few issues Leoni was super patient and got the job done. Thank you for a swift service.
Teddy Β· 12 February 2024
Agent replied Β· 11 June 2024
Dear Teddy Evans
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleSophie was our agent and despite many delays she was very patient, polite and helpful throughout the whole process, one of the nicest and best agents we could've asked for with this stressful moving process!! highly recommend this company when renting :)
Connor Β· 12 June 2023
Agent replied Β· 11 June 2024
Dear Connor
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLeaders Estate Agents are some of the best we have dealt with since moving to town! Paul was especially helpful with the management of various properties we have let in Leamington Spa.
Taylor-Marie Β· 10 February 2024
Agent replied Β· 9 June 2024
Dear Taylor-marie Patteson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleDelighted with the service I received selling my house with Leaders in Leamington. Jas and Sophie were always helpful and professional and secured a sale at over the asking price after my first chain collapsed. In particular Jas got a boiler service arranged with a few hours notice, without which the sale may well have not gone through before Christmas. Great service, highly recommended!
Charlotte Β· 13 June 2019
Agent replied Β· 11 June 2024
Hi Charlotte, thank you for your kind words and this wonderful review about your experience with the Leaders team in Leamington Spa. We're delighted to hear that Jas and Sophie were able to provide so much support and assistance to you during the sale of your property especially as we recognise what a complicated process this can be. We will relay your comments and thanks onto them both. We wish you all the best moving forward. Kind Regards, Leaders
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5/5
GoogleWe have recently rented a property and have worked with both Sarah and Lwazi. They have both been so efficient and professional with our letting. Sarah particularly has shown us excellent customer service and attention to detail for us and personal circumstances. We cannot thank Sarah enough for her work with us. Thank you! Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Terri Β· 24 August 2020
Agent replied Β· 11 June 2024
Hello Terri Peplow
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
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1/5
GooglePoor property management. Will not respond to repairs issues, no support on start of lease - avoid
EZ Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear Ez,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
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5/5
GoogleSara was a brilliant help - she was friendly, professional and I would have no hesitation in recommending her to anyone looking to rent a property. Refreshingly I found her to be honest, consistent and reliable. I have rented properties all over the UK due to my work and these are traits that are rare when trying to find a good agent.
Ken Β· 13 June 2019
Agent replied Β· 11 June 2024
Hi Ken, thank you so much for your positive comments about Sara at our Leamington Spa office. We're delighted to hear that Sara has been able to provide you with such an exemplary level of service, we will pass these comments onto Sara as we know she will be thrilled to have received such wonderful feedback. Thank you again for taking the time to leave this review. Kind Regards, Leaders
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5/5
GoogleGreat experience with this estate agent from beginning to end,
liaising with Emma who goes above and beyond to get things done.
Highly Recomended ππΌ β¦
Gurj Β· 20 December 2025
Agent replied Β· 27 December 2025
Dear Gurj Dhillon
We greatly appreciate your 5-star review and the time you took to share your experience with Emma. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleVery professional, booking of viewing, the viewing itself and the rental process has been all very smooth. Special thanks to Stephanie who has been a great professional, quick to respond and help in the process.
Michael Β· 15 September 2023
Agent replied Β· 11 June 2024
Dear Michael G.
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI've had a really great experience with Leaders from being a first time landlord Sara provided me with all the information I would need to get started. I had met with 3 other agencies prior to Leaders and they were the best by far.
Sophie has also been great in the lead up to the tenants moving in. She has communicated with me promptly when things needed doing and has kept me updated and well informed. It has made me feel reassured that the flat is in good hands.
V Β· 10 November 2023
Agent replied Β· 9 November 2024
Good afternoon
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleSuperior Roofing Solutions have had the pleasure of working with Nathan and the team at Leaders Letting & Estate Agents for the past 6 months. He is professional and accommodating and responds in a speedy manor. Nathan is a pleasure to deal with and I hope we can continue building on the relationship.PositiveProfessionalism
Paul Β· 24 August 2021
Agent replied Β· 11 June 2024
Dear Paul Brookfield,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Leamington Spa. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
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5/5
GoogleWe have had a chequered relationship with Leaders over the years and one particular issue was so serious it led to Aimee Taylor to step in. From the word go she understood the problems, empathised with our sotuat and set about resolving the issues. I cannot speak more highly of her professionalism, dedication to the task and positive spirit. Than you Aimee!
TeatroTheatreSchool Β· 13 October 2024
Agent replied Β· 23 August 2024
Dear Teatrotheatreschool
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLorna from Leaders was extremely responsive and professional. I have been doing many viewings recently and I can honestly say that her professionalism and customer service stood out as the best
Frederick Β· 13 July 2026
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1/5
GoogleLeaders have been almost impossible to work with. I rented a student house through them from Sept 2021-July 2022, and a year on I am stil trying to get my deposit back from them. It took months, countless emails, countless phone calls and physical visits to their office to get them to return 4 of 5 deposits, during which time they repeatably sent them to the wrong bank accounts and claimed we had to contact our bank to ask why an *incoming* payment had not been received. I have had to repeat the same things to different members of their staff over and over again, with absolutely no results. If you choose to go with Leaders, do not expect to have your deposit returned to you unless you are willing to put in the time and effort that we have.
Jenny Β· 16 August 2023
Agent replied Β· 11 June 2024
Dear Jenny Dixon,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleEmma Lustedββββ Property Manager Thank you so much for all of your help! We are so grateful for all of the hard work to fix the boiler issue quickly.
JINLAL Β· 13 October 2025
Agent replied Β· 9 November 2024
Dear Jinlal Lux Jacob
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleSophie did a great job by helping with the property rent. She is really great and would like to refer for others who are looking for the property. Thanks Sophie and all the best.
Prashant Β· 12 June 2023
Agent replied Β· 11 June 2024
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleSpoke to Sara on the phone she was really helpful and responsive really put my mind at ease through the whole process. Special shout out to Andy who is only knew himself but very knowledgeable and helpful too overall great servicePositiveResponsiveness, Quality, Professionalism, Value
Toheeb Β· 12 June 2022
Agent replied Β· 11 June 2024
Dear Toheeb,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleElisha is very helpful and friendly, every time that I needed any information or help, she is there, by email or in person. They have always made time for my questions and given helpful answers. Thanks for the support.PositiveResponsiveness, Quality, Professionalism
Val Β· 24 August 2022
Agent replied Β· 11 June 2024
Dear Val - Australia,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleHave worked with Sara at Leaders Estate agents in Leamington to rent my property and she has been fantastic - taking the time to talk to the prospective tenants and answer my many questions. Great service and fully recommendPositiveResponsiveness, Quality, Professionalism
Julia Β· 24 August 2022
Agent replied Β· 11 June 2024
Dear Julia White,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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1/5
GooglePaid 10k for my flat in Warwick up front. 2 months without hot water, the flush on the toilet has been knackered since I moved in and the water pressure from the emersion heater is really low. The emersion heater is not fit for purpose and is the original one from when the property was built. The garage door kept coming off the runners and eventually completely came off and hit my motorcycle with no compensation or anything from leaders, despite several previous complaints about the garage door. All the issues have been logged several times and they do not care once they have your money, as that is all they care about. I would definitely would not use leaders again. Absolute con artists and my property is not up to a living standard. WOULD HIGHLY AVOID!
Darryl Β· 12 June 2023
Agent replied Β· 11 June 2024
Dear Darryl Barnes,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks, Customer Care Team
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1/5
GoogleI wish i could give less than one star. I was a tenant through Leaders and they were a shambles from start to finish. I only had one issue with the property in 12 months (which Leaders themselves identified in a routine visit) but after 5 unanswered emails they never returned to fix the problem.
When i vacated the property they never invited me to the final inspection and then sent me an email with a list of problems (which i knew to be completely false) and withheld my deposit. They provided no evidence and after 3 months of not returning my emails i appointed an adjudicator. After a further 2 months of providing the adjudicator with zero evidence i received my deposit in full.
Have you ever come across anybody in the service industry who leaves their email permanently on out of office with a message saying "i am extremely busy this week but i will respond to your email within the next 48 hours" and then doesn't respond?
Came across as a bunch of millennials trying to run a business whilst the grown ups were away.
Martin Β· 12 June 2023
Agent replied Β· 11 June 2024
Dear Martin Gould,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleI've had a really great experience with Leaders from being a first time landlord Sara provided me with all the information I would need to get started. I had met with 3 other agencies prior to Leaders and they were the best by far.
Sophie has also been great in the lead up to the tenants moving in. She has communicated with me promptly when things needed doing and has kept me updated and well informed. It has made me feel reassured that the flat is in good hands.
Vivienne Β· 12 June 2023
Agent replied Β· 11 June 2024
Good afternoon
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleThe Property Management team at Leaders have been really helpful, I am a neighbour of one of the properties they manage and Elisha has been really pleasant and answered all of my queries. If I were to rent my property in the future I would contact them immediately!
Kate Β· 12 June 2021
Agent replied Β· 11 June 2024
Dear Kate
We appreciate your feedback about the helpful Property Management team at Leaders, Leamington Spa. We do hope we can be of assistance to you in the future.
Kind regards
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.