Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe dealt with Beccy, while renting our new home and we must say it was very refreshing to deal with a Letting Agent who were able to provide us with a good service.
We have rented a number of properties over the years and we always run into issues.
Beccy was very responsive, went out of her way on two occasions to help us and was professional and friendly.
We would recommend and will use this company again, so many letting agents seem to serve the landlord and give little service to the tenants, it was a breath of fresh air to have a different service here
Thank you!
Paul · 14 June 2021
★★★★★ 5/5
GoogleMoving houses is stressful as it is, and during isolated and uncertain times like these, doubly so. But thank you to wonderful Connells Sales team and especially Julie Hopwood. The team was proactive and always on top of their game with paperwork and provided us with every essential we needed during this process. As we begin this new chapter of our life, we are grateful to Julie Hopewood for providing a swift and effortless transition. Her services will always be in our thoughts as we continue to make home in this new place we have acquired.
Naina · 14 June 2021
★★★★★ 5/5
GoogleWe recently relocated our growing family to the Warwick/Leamington Spa area. We spoke to a number of letting agents, from various companies, to help find the right home for us. By far, the most approachable, professional and best communicators we dealt with were Connells of Leamington Spa. From our first phone call all the way through the journey to now, where we are settled into our new home, the experience has been flawless and smooth. A huge thank you to Kate, Leanne and especially Beccy.PositiveResponsiveness, Quality, Professionalism
Lee · 14 June 2021
★★★★★ 5/5
GoogleWe are coming from Hongkong. Great company to deal with, the staffs Leanne and Selina are very nice and friendly. We had an amazing experience to rent a house in Warwick. they helped to sort a lot of things out we did not know about UK rental procedure and also answered any questions we had. Couldn’t ask for a better service. I will highly recommend Leanne and Connells to all Hongkongers, my friends and family. We are looking forward to move in my fantastic house soon.PositiveResponsiveness, Professionalism
YY · 14 June 2021
★★★★★ 5/5
GoogleThe team at Connells at Leamintgon Spa have been extremely impressive. They have been kind, courteous and extremely flexible when my personal circumstances changed. At each stage of our correspondence I have noticed a calm and professional manner evident in all the staff and a willingness to explore available options. Calls were always returned promptly and with extensive knowledge regarding any issues relating to a sale. What is most impressive is the way that information is shared within the team, with no need for repetition. A truly commendable team, one which will continue to provide customer service which is professional, responsive and flexible.PositiveProfessionalism
Tert · 14 June 2021
★★★★★ 5/5
GoogleWe only have good things to say about Connells in Leamington. We’ve been renting a beautiful house for 4 years and when the landlady decided to sell, all the staff did their best to help us put an offer in. We are the new homeowners as of today and it’s all been a wonderful experience. Special thanks to Selina and Beccy in lettings for always helping with anything we would need during our tenancy, Shaun the mortgage services manager for making it all easy and smooth for us and Lucy the senior branch manager for always been there for us! Thank you all for being by our side and going the extra mile, especially during these difficult times! Way to go Leamington branch! ❤️
Eirini · 14 June 2021
★★★★★ 5/5
GoogleMy husband and I were really delighted to be able to deal with such professional people at Connells. Particularly Beccy who was incredibly helpful at every decision we had to make. She gave us the full picture moving forward, timescales, expectations and finances involved. She also worked very well alongside another estate agent selling our previous house. We are now in rented and would very much recommend Connells for their efficiency and helping to make the house moving process that little bit more bearable! Thank you Beccy!PositiveResponsiveness
Marianne · 14 June 2021
★★★★★ 5/5
GoogleA great experience selling our house through Connells Estate Agents in Leamington Spa. Starting with Lucy who put together a great justification of what value to market our house and was the reason we chose Connells over out initial choice. Julie was constantly keeping us up to date with feedback about the viewings and discussing different options for marketing and I always had a good chat with Julie. Once we had an offer Paul continued the regular communication keeping us up to date with the negotiations and couldn't wait to congratulate us when we exchanged. Altogether a professional and friendly experience.PositiveResponsiveness, Quality, Professionalism, Value
Matthew · 14 June 2021
★★★★★ 5/5
GoogleWe have had excellent service from Heather at Connells regarding the letting of our apartment. We never doubted her competency and professionalism, and she replied promptly to any questions we had. The letting was quickly and, more importantly, smoothly put in place.
Also I'd like to give a shout out to Leanne, Selina and the rest of the team in LemSpa Lettings Dept.
Graeme · 14 June 2023
★★★★★ 5/5
GoogleI absolutely recommend Connells as an estate agents.thank you irine for your wonderful advice and help with kindness
Libin · 16 December 2025
Agent replied · 13 June 2024
Thanks for the wonderful 5* review and recommendation Libin Joseph! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleConnells were absolutely brilliant when selling my house. They turned what could have been a stressful process into a stressfree process.
Sand · 16 November 2025
Agent replied · 16 April 2026
Thank you for choosing Connells for the sale of your house! We are dedicated to making the process as smooth and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service and kind customer care. Thank you Lucy.
Charlie · 10 August 2024
Agent replied · 24 August 2024
Thank you for your terrific 5* review Charlie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team in Leamington Spa looks after our rental property in Warwick and we have a great relationship with them. Selina Egan is our main contact and she truly has gone above and beyond for us, including sorting out a problem with our shower meaning she had to go to the property. We live abroad, so having a safe pair of hands to rely on is invaluable. Would absolutely recommend the Selina and her team in Leamington.PositiveProfessionalism
Lesley · 14 June 2021
★★★★★ 5/5
GoogleHad a good experience with Connells. Irine was extremely helpful and informative. :)
Chitra · 30 May 2024
Agent replied · 13 June 2024
Thank you for your 5* review Chitra. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLeanne and her team were just the best. I had to move abroad during the pandemic and Leanne helped my tenent with anything that he needed, arranged for him to move out when he wanted to, kept an eye on my place when it remained vacant. She was so professional, quick with responses and proactive in suggesting solutions. I certainly recommend working with her. Thank you Leanne!PositiveResponsiveness, Quality, Professionalism, Value
Cristina · 14 June 2022
★★★★★ 5/5
GoogleIt was a streamlined experience with Connells. From the day since the viewing was arranged till the keys were handed over, it was all organized very well and every details is mentioned clearly. Naomi especially who dealt with our lettings case took things in a professional manner and helped us getting moved to the home of our choice without any hassle. Would definitely refer Connells to others.
Bhanu · 14 January 2024
Agent replied · 13 June 2024
Thank you for your 5*'s and kind comments! It is wonderful to see another positive review left for our local and hardworking team. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleI recommend going to Holly 100% for a mortgage adviser, she’s the most helpful person, even when she’s off and back in office she’s will reply ASAP to me and help me, I am a first time buyer so I have hundreds of questions and email holly at least 5 times a day with questions and Holly always is so helpful and anything I ask her never seems to be to a issue and even if she is unsure she will make sure to find out for me. If you’re a first time buyer like myself and have no idea what you’re doing, Holly is definitely your go to mortgage adviser!!!!
Abbey · 14 June 2020
★★★★★ 5/5
GoogleThank you for the excellent service that Ellie provided us throughout the rental application process through to completion. Every request we made was greeted with kindness and understanding and delivered with the highest level of customer service.
The initial disappointment following refusal due to us wanting our pet dog to accompany us was portrayed with sympathy and understanding. Following this the work and efforts to convince the landlord through negotiation between both parties was more than we could have expected.
We are truly grateful for the amazing service Ellie provided and would have no hesitation in recommending Connells following our experience, which you personally made very simple and stress free.
Thank you
Mark and Karen
Karen · 14 June 2020
★★★★★ 5/5
GoogleI highly recommend Connell's mortgage advisory service! As first-time buyers, my partner and I had endless questions about the house buying and mortgage process, and we really appreciated the time Shaun took to put us at ease and explain every step to us (no matter how small!). Shaun is clearly very knowledgeable about everything to do with mortgages, and I feel confident that with Shaun's help we secured the best mortgage deal for us. Everyone at Connells (Shaun, Lucy and the rest of the team) were always very responsive to our calls/emails and super keen to help us in anyway needed.
Sophie · 14 June 2020
★★★★★ 5/5
GoogleI have to say Naomi was absolutely fantastic. She was so helpful and attentive to all my questions.
Thank you Naomi!
Skye · 15 November 2023
Agent replied · 13 June 2024
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleContacted Connells through their website. Received an phone call back that day and was able to arrange a viewing. Due to not being in the area, Mary-Kate kindly did a video call to allow me to see the property. She answered all my questions and was quick to respond to emails. Would use their services again.
Alice · 25 July 2024
Agent replied · 24 August 2024
Hi Alice, thank you for sharing your positive experience with us. We're delighted to hear that Mary-Kate was able to assist you efficiently and that you found the video call helpful. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI Had a fantastic experience with our broker Shaun Brennan, he was very attentive, professional and always made time available for any questions and queries.
I would highly recommend Shaun to anyone who is looking on getting onto the property ladder or who is in the position to remortgage!
Ryam · 15 June 2019
Agent replied · 13 June 2024
Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that Shaun from the branch provided a five-star service!
★★★★★ 5/5
GoogleHad a great experience with Connells. The team was professional, responsive, and truly helpful throughout the entire process. Highly recommended for anyone looking for reliable property support
Duygu · 6 August 2025
Agent replied · 16 April 2026
Thank you for your kind words! We're thrilled to hear that you had a great experience with Connells. Our team is dedicated to providing professional and responsive service to our clients. Thank you for recommending us for reliable property support! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad an excellent viewing experience with Naomi. She was professional, punctual, polite and well aware of the property. Despite her busy schedule she accommodated my viewing request for 2 properties on same day. She very well explained all the details related to the property and request form that needs to be filled. Thanks for the help, really appreciate !!
Gaurav · 14 May 2024
Agent replied · 13 June 2024
Thank you for leaving us your superb 5* review Gaurav Sharma. Best wishes, Lucy, Customer Relations.
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