Trusted Agent profile · Leamington Spa
★★★★★
491 reviews across 1 platform
7/8 Euston Place, Leamington Spa, CV32 4LL
Connells Lettings's office in Leamington Spa, at 7/8 Euston Place, is rated 4.6 out of 5 across 491 reviews on 1 platform, including 491 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Connells Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leamington Spa.
Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
5/5
GoogleThank you to the team at connells Leamington Spa for selling my house so quickly and providing excellent service, I am extremely happy!
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleConnells, and in particular Shaun Brennan has provided an amazing service during the remortgage process, especially during the high interest rate stage. I was kept updated by Shaun and felt the service was very personalised to me.
5/5
GoogleI met with Rebecca Davison who was in charge of all aspects of obtaining new tenants for my rental property. In all issues whether it was discussing matters over the phone , obtaining documents or seeking advice, Rebecca was very professional and was super efficient in getting all matters sorted to my complete satisfaction.. So impressed that Ii would not hesitate to recommend Connells and Rebecca services to any landlord searching for new tenants.
5/5
GoogleI spent weeks looking for places to rent and went through different Estate Agents. I noticed Connells responded quickly to any questions I had and they are very professional. I had a great experience with Connells Estate Agents. Beccy was very nice and helpful. Helped me sorted out many things in short period of time. I would recommend Connells Estate Agents.
5/5
GoogleHaving used several agents in the past i can honestly say the team at Leamington Spa are fantastic to work with and have allays delivered fantastic results for me as an investor, especially Lucy the branch manager, someone needs to give that lady a pay rise, nothing is to much trouble for her !! Exceptional customer experience on a regular basis, well done keep up the great workPositiveProfessionalism
5/5
GoogleHeather and Beccy from the lettings team at Connells in Leamington Spa have been consistently helpful, proactive and supportive while renting my property. Their advice and contacts have been super useful and I would recommend their services to anyone.
Thank you for taking the time to leave us this amazing 5* review and recommendation John. Kind regards Lucy, Customer Relations.
5/5
GoogleI have been using Connells in Leamington for some years now. I have found them to provide good service at good value. Everyone in the letting team does a great job and my recent interactions with Irine have been very efficient and effective.
Thank you for taking the time to share your experience and for your wonderful 5* review Rahoul! Kind regards, Lucy, Customer Relations.
5/5
GoogleLucy and the team at Connells went above and beyond in assisting me with the purchase of my house, even helping me with queries not in their remit. Being a first time buyer and not really having a clue what I'm doing, this was super helpful. Cannot fault their service. If the opportunity arises in the future, I will be 100% using their services again!!
5/5
GoogleSelina and Irine from the lettings team (Leamington Spa) were a wonderful help. They made sure that we could get the required documents on time, even though they were really busy. They were quick, efficient, and very helpful. Can't recommend them more!
Thank you Arnab for your excellent 5* recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExtremely helpful and proactive in finding you the right property. The agents got our specs, kept us up to date on the market and did everything they could to help us move across the country. Would recommend.
Many thanks Michael for taking the time to leave us your glowing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSo far my experience has been positive, Irine helped throughout the process making it fairly easy and quick to move into the new house. Would definitely recommend if you are looking for a house to rent.
Thank you for your 5* review Luis! We're delighted to hear that Irine made your move-in process easy and quick. We appreciate your recommendation and are here to help with any future needs. Best regards Lucy, Customer Relations Team
5/5
GoogleWe used Connells mortgage advisor service and would fully recommend to anyone that asks. Shaun was fantastic! He was knowledgeable, helpful, quick to reply and most of all just a genuinely nice person! He made the whole process as smooth as possible despite the national lockdown slowing everything down. Would recommend in an instant to anyone who needs a mortgage advisor.PositiveResponsiveness, Professionalism
5/5
GoogleI bought a house with Connelly. The process went very smoothly, it was finished much faster than I expected
Hello Gábor, Thank you for your wonderful 5* review! I'm delighted to hear that your house-buying process with Connells went smoothly and exceeded your expectations. Best regards, Lucy, Customer Relations Team
5/5
GoogleShaun was very helpful and accommodating with my toddler
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMany thanks to both Irine and Naomi for being so helpful, friendly and supportive from the initial phone call, to seeing the houses and applying. If you are looking for a house in Leamington Spa, Connells Leamington should be one of your first port of call.
Many thanks for your fantastic 5* review Ozan Doğukan BOZDAĞ. Best wishes, Lucy, Customer Relations.
5/5
GoogleConnells Leamington Spa managed our let property and I cannot recommend them enough. Selina and her team really went above and beyond in making us feel comfortable and sourcing great tenants for us while we lived abroad. Their admin especially was excellent and nothing was missed which gave us tremendous peace of mind. I have no qualms about recommending them.PositiveResponsiveness, Professionalism
1/5
GoogleThe only reason I’m giving a 1 star is because I can’t give a “ minus 1”. The experience of trying to get my deposit back from them has been distressful to say the least. One month after the end of my tenancy my money is still not with me. The landlord had advised me on the 9th of Sep saying He’s instructed Connells to release the deposit. I tried to give them Time initially to get back to me when the deposit is processed. They got in touch with me on 13/09 asking for my bank details. Despite asking them while vacating the property if they would need any details from me for processing the deposit and despite getting a “no don’t worry, we have everything.” , they they didn’t have my bank details and could only ask 4 days after being instructed to release the deposit. I shared the details with them on 13/09. Still don’t have my deposit back. Multiple times the agent has promised me she’s chased up the concerned department and I should receive the money within 3-5 days. As far as I understand, legally, I should receive my full deposit within 10 days of end of tenancy with any agreed amount deducted. It’s both frustrating and legally incorrect to hold my money due to no fault of mine. I’ve raised the complaints with their complaints department formally and I’ve received a response after 5 days saying I should receive the money today. Promises promises no execution. Do NOT go for letting with them unless you want to go through this painful experience.
Hello Neha, thank you for taking the time to provide the team with feedback. We are very concerned with your comments and would like to get more information on this so we can get in contact with the branch manager to resolve this. If you'd like to get in touch with us on socialmedia@connells.co.uk, we will be more than happy to look into this for you.
5/5
GoogleConnells service was excellent with very clear and transparent pricing and process. Both Heather Grair and Rebecca Davison have done a great job in helping facilitate a letting. Overall, would highly recommend Connells to anyone looking for anything in property.
Thank you for leaving us your superb 5* review and recommendation Fraser. Best wishes, Lucy, Customer Relations.
5/5
GoogleAfter selling my house through Connells this previous year, I can only say how great Lucy and the team have been with dealing with the sale. Any issue and inquiry big or small they were on it. They made what was a pretty stressful time just that little bit easier. I cannot recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCan’t fault the Lettings team. Fantastic service! Great communication received with honest advice and guidance from Becky. The information pack was extremely handy.
Thank you for taking the time to leave us your 5* review Charlotte! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleConnells have been our letting agent for the past 5 years, and we havnt had one problem with the whole process. (Total improvement to our previous agents). We can only thank selina and her staff for all the help and guidance they've given.
Many thanks Ian Millar for your fantastic 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleAwful... they advertised a house as full ownership only to find out later that the owner has only 25% and needs to buy the rest from the landlor, putting me in a bad spot telling me that i didn't had to know that... It's my own f''' business what I want and need to know before buying a property, if I knew from the beginning I wouldn't payed the deposit as it was a risk factor to me.
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
5/5
GoogleHad a great experience viewing a house, probably would not have had this opportunity if it weren’t for Connells proactively sending us links to more houses, and Irine in particular was very helpful and answered all our questions during the viewing.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleLucy has been absolutely amazing!! They kept in touch throughout and were great in assisting us with any difficulties we encountered. Cannot fault the service we received from Connells who were so helpful in getting our first time purchase pushed through.
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Tell us what you need and we'll put you in touch. Connells Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leamington Spa.
