Every review we hold for the Launceston office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe have used Webbers
We have used Webbers, lettings in Launceston, Cornwall over the last few years to manage the letting of our cottage in Coads Green. We have always found their staff very professional, friendly and helpful, in managing the property, and finding the right tenant for our property.
We would recommend them if you have a property to let.
Nigel · 21 October 2025
Agent replied · 11 May 2026
Thank you so much for your kind review and for choosing Webbers Lettings in Launceston, Cornwall to manage your lovely cottage in Coads Green. We’re delighted to hear that over the years you’ve always found our team to be professional, friendly and helpful in managing your property and finding the right tenants.
At Webbers Estate Agents, we’re passionate about delivering outstanding service to our landlords and tenants throughout Launceston, Coads Green and the wider Cornwall area. Your recommendation means a great deal to us, and we truly appreciate your continued trust in our lettings team.
If you ever need advice or support with your property, we’re always here to help.
Warm regards,
The Webbers Launceston Lettings Team
★★★★★ 5/5
GoogleThank you to all involved in finding a tenant for us, everything was efficiently and professionally dealt with, special thanks to Holly and Annabel
Trevor and Carol
Carol · 24 March 2025
Agent replied · 14 May 2024
Dear Trevor and Carol, thank you for taking the time to post this review. We’ve really enjoyed being able to help you with the rental of your home and look forward to assisting you in the future.
Best wishes Annabel and Holly.
★★★★★ 5/5
GoogleJohn Tape's friendly advice and general helpfulness were first-rate. He was clear and informative throughout the selling process and went to great lengths to deal with the prospective purchasers personally for us which saved us much stress. We cannot overemphasise our appreciation of his efforts on our behalf. It was like having a friend in the business!
Chris · 30 September 2025
Agent replied · 25 December 2024
Dear Chris and Jill, it’s a real pleasure to read your 5 star review. Going above and beyond is all in a days work and we are touched that you felt it was like having a friend We all wish you the very best for the future.
★★★★★ 5/5
GoogleThe team were extremely friendly and knowledgeable about the property and the process to becoming a tenant with Webbers / Treveth. They helped me with correct documentation for certain things and were transparent throughout the whole process. Even after I’ve moved in, they have checked in on me and asked if they can ever be of assistance.
James · 30 September 2025
Agent replied · 25 December 2024
Thank you James, we like to go above and beyond to provide the best service. Best wishes
★★★★★ 5/5
GoogleI have been a tenant for 6 months and it has been a lovely experience. All questions have been answered quickly and with great communication. They are easy to contact and all staff are always very friendly.
Eva · 25 March 2026
Agent replied · 25 July 2026
We really appreciate you taking the time to leave this lovely review Eva - thank you.
Sarah Mains
★★★★★ 5/5
GoogleThank you to Lisa & Leah for assisting us in the purchase of our new home - much appreciated :)
Best wishes,
Kate & Callum
Callum · 24 March 2025
Agent replied · 24 March 2026
Dear Callum and Kate, thank you so much for your kind 5 star review. We all wish you lots of fun and happiness in your new home. Enjoy!
★★★★★ 5/5
GoogleGreat team of staff at Webbers Launceston! Very knowledgeable, helpful and friendly - open 7 days a week. There is a lot of experience within the team and I think all of them live locally so have a wealth of Launceston information to share too. Sold our house as well! Thank you Webbers Launceston!
Tess · 11 September 2023
Agent replied · 30 October 2023
Thank you so much for your kind words, an absolute delight to be working with you in connection with your latest sale. It was very enjoyable to be able to pop out and see you both in your new home as well. I know you have a lot of work to do but it will be wonderful property for you and your new addition! to enjoy ☺. Best wishes to you from all the team here.
Andrew Simpson - Director
★★★★★ 5/5
TrustpilotExcellent Service
From start to finish the service from Webbers has been excellent. In a transaction like this communication is the key and the staff in the Braunton have always returned calls promptly and worked hard with our buyer and both side's solicitors to keep the transaction moving along. Thank you
RC · 4 November 2025
Agent replied · 11 May 2026
Thank you so much for your kind words and for taking the time to leave a review.
We’re delighted to hear that the Braunton team provided excellent service from start to finish. As you rightly said, communication is key in any transaction, and it’s great to know the team stayed proactive and responsive throughout.
Your feedback means a lot and will be shared with everyone involved.
All the best,
Jon and The Webbers Braunton Team
★★★★★ 5/5
GoogleI had an excellent experience working with Jacob, Warren, Kelly and Jess. From the start, they were proactive and professional, arranging multiple viewings within the first week. Always available to help and provide updates. Thanks to their expertise and negotiation skills, My property sold after one week. I couldn’t have asked for a smoother or faster sale. Highly recommended!
Jakesalkeld1 · 25 July 2025
Agent replied · 25 July 2026
What a lovely review for the Newcastle team! Very many thanks.
Sarah Mains
★★★★★ 5/5
GoogleGraham was fantastic showing us around a property we viewed last weekend. He was knowledgeable, approachable, and his willingness to assist us not only during the viewing but also in addressing follow-up questions could make a big …
Iordanis · 25 July 2024
Agent replied · 25 July 2026
Many thanks for your five star review Iordanis, Graham is delighted with your comments.
Sarah Mains
★★★★★ 5/5
GoogleLucy and the whole team have been brilliant during the sales process, making the whole thing painless and simple throughout. Professional, courteous and knowledgable. Thanks Lucy and team. Certainly recommend if you're looking for a sales agent
James · 25 July 2024
Agent replied · 25 July 2026
Many thanks for this lovely review James, we really do appreciate it.
Sarah Mains
★★★★★ 1/5
GoogleSome Webbers agents have got no empathy with people in regards to mental health problems while renting from them in Launceston . I think it’s absolutely disgusting, because they are working daily with numerous amounts of people I think they should be going on mental health courses how to react and be with people who are severely depressed with anxiety et cetera. The last phone call I made I had to drop the phone. I explained that I got mental health problems And I needed help with an issue, and she said I’ve got problems. What a way to act and speak to somebody who’s depressed severely with mental health issues ,I’ve got problems she said, yeah okay Mrs we all got problems, but I’m just stating a fact. i’m not very well, and you’re acting unprofessionally. They never seem to care and worry that you have problems with an issue in your rented accommodation, Even when it’s a serious problem, but if you haven’t paid your rent in one day they’re quickly after you then.
Rudeboy · 8 October 2024
Agent replied · 11 December 2024
Thank you for comments and bringing this to our attention. Upon investigation this is a surprise to us as it is certainly not how we saw it. Further to our many discussions we were able to help and deal with the problem with your central heating boiler. We have a note on file from you showing your appreciation with regard to our assistance provided in the days that followed. Kind regards Webbers property management.
★★★★★ 5/5
GoogleEveryone we dealt with, and especially Lorraine, were super helpful and responsive right from when we first arranged to view our house up until the day we completed. Nothing was too much trouble. We would absolutely recommend Webbers to anyone buying or selling.
Tracy · 24 March 2024
Agent replied · 25 December 2024
Dear Tracy, we really appreciate your kind review based on your experience with Webbers. We strive to offer the highest possible service and the levels of repeat business is testament to this. We all hope you are well. Best wishes from us all.
★★★★★ 5/5
GoogleI have recently sold and purchased a property through Webbers Estate Agents, dealing with Launceston and Bude Offices. They have provided an exceptional service and fantastic customer care.
We had some difficult issues to overcome and Webbers were extremely professional, attentive, understanding and efficient every step of the way.
The marketing materials they produced for us were excellent, and the publicity was extensive and well thought through. I appreciated the high level of communication and updating I received from start to finish.
The entire team was friendly and supportive and I really felt looked after. I highly recommend them and wouldn't hesitate to use them again.
Clare · 30 September 2024
Agent replied · 30 October 2023
Thank you very much indeed for taking the time to write about your recent experience with us. Its been a challenging transaction but I am pleased that our steadfast intervention ensured that you achieved the result you needed.
Myself and the team would like to wish you and your family all the very best in your new home.
Andrew Simpson - Director
★★★★★ 5/5
TrustpilotI have to say it as it is
I have to say it as it is , having bought a property through Webbers & using them to manage 2 rentals i have they make it so easy , communications are constant from the confident & friendly staff , I wouldn't be without them , thank you.
Peter · 22 October 2025
Agent replied · 11 May 2026
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you’ve been happy both buying through Webbers and using our team to manage your rental properties.
It’s wonderful to know that our friendly and confident staff have made things easy and kept communication clear throughout.
We truly appreciate your continued trust and loyalty.
Warm regards,
The Webbers Team
★★★★★ 5/5
GoogleExcellent service throughout the process. I can highly recommend Webbers for buying and selling.
Kimberly · 14 July 2026
Agent replied · 12 August 2026
Thank you so much, Kimberly, for your fantastic 5-star review! 🌟
We're delighted to hear that you received excellent service throughout the buying and selling process with Webbers Estate Agents Launceston. Moving home can be a significant milestone, and it's wonderful to know that our team helped make the experience a positive one from start to finish.
Your recommendation means a great deal to us and reinforces why so many people choose estate agents Launceston for their property journey. Whether you're looking at houses for sale in Launceston, planning to sell your home in Launceston, or seeking expert advice on property sales in Cornwall, our experienced team is always here to help with professional guidance and local knowledge.
Thank you again for taking the time to share your experience and for recommending the Webbers Launceston branch. We wish you all the best in your new home and would be delighted to assist with any future property needs.
Best wishes,
Andrew Simpson, Local Director, Webbers Launceston
★★★★★ 5/5
TrustpilotI am very satisfied with the service
I am very satisfied with the service I have received from Webbers from day one when my rental property was first marketed to now several years later, their ongoing advice and finding me the correct tenants have made being a landlord so much easier.
John · 12 November 2025
Agent replied · 11 May 2026
Thank you for sharing your experience. We’re delighted to hear that you’ve been satisfied with our service from the very beginning and that our team have provided ongoing support and clear advice throughout.
At Webbers, we pride ourselves on delivering a professional, approachable and reliable service across all our offices in the South West and beyond.
Your feedback means a lot to us and we’re pleased that our commitment to smooth processes and excellent communication has made a positive difference.
Thank you again for taking the time to leave your review we look forward to continuing to provide the high standards you expect.
Warm regards,
The Webbers Team
★★★★★ 5/5
TrustpilotHighly recommend
Webbers have looked after our rental property for three years. We have been extremely pleased with their professionalism and particularly in the excellent communications and prompt delivery of services. We would highly recommend them to other landlords, particularly if you are new to the renting business.
Wendy · 24 October 2025
Agent replied · 11 May 2026
Thank you so much for your wonderful review. We’re delighted to hear that you’ve been so pleased with the service from our lettings team over the past three years. Communication and professionalism are at the heart of what we do, so it’s lovely to know this has made such a positive difference. We truly appreciate your recommendation and your continued trust in Webbers.
Best wishes,
The Webbers Lettings Team
★★★★★ 1/5
TrustpilotI made a good offer on a property in…
I made a good offer on a property in Launceston, showed them proof of funds and ID and patiently waited for the vendors reply, only to be contacted by the agent by phone 3 days later saying they wanted personal details about me, my life and my family. Intrusive, inappropriate and rude. I am waiting for their privacy policy disclosure statement. I would not use them or trust them again.
Grace · 24 January 2025
Agent replied · 5 October 2026
We’re sorry to hear that you were unhappy with your experience. Please contact the office directly so we can review the details and discuss this with you further.
Best regards,
The Webbers Team
★★★★★ 5/5
GoogleExcellent customer service and we were regularly kept up to date with all viewings booked in and feedback after the viewings, Lauren was great. I would highly recommend you to others
Faye · 27 August 2024
Agent replied · 27 August 2026
Hi Faye, thanks for taking the time to leave us a review!
★★★★★ 5/5
GoogleI’ve been really satisfied with the service from Houblon and my mortgage broker Colin. I am a first-time buyer, and Colin has made the entire process really simple and stress-free. He’s helped find me a great deal on my mortgage and has been exceptionally quick with sorting everything out and keeping me updated.
Caitlyn · 25 July 2025
Agent replied · 25 July 2026
Many thanks for taking the time to leave this great review for Colin and Houblon Caitlyn.
Sarah Mains
★★★★★ 5/5
GoogleA very big thank you to Donna for her care and patience whilst I was dealing with the sale of my granddaughters house ( abbey ) wouldn't hesitate to recommend sarah mains.
Marie · 25 July 2024
Agent replied · 25 July 2026
I really appreciate you taking the time to write this review for Amy, many thanks Marie.
Sarah Mains
★★★★★ 5/5
TrustpilotJust amazing
This was a shot in the dark for which estate agents to choose and so glad I did. From the first telephone call through to the last they were brilliant. Friendly, helpful, accommodating and went out of their way to help a stressful situation a lot easier. May you were brilliant / thank you - highly recommend
Michelle · 7 June 2025
Agent replied · 5 October 2026
Thank you for your fantastic review and for choosing Webbers Estate Agents. We’re so pleased to hear that your experience with our team was such a positive one from the very first call right through to completion.
It’s wonderful to know that May and the team helped make a stressful situation so much easier with their friendly, helpful and accommodating approach. Your kind words and recommendation mean a great deal to us all.
Best wishes,
The Webbers Team
★★★★★ 5/5
GoogleI engaged Webbers to handle the sale of a property. The whole team was extremely professional and efficient. I would have no hesitation in recommending their services.
Peter · 10 March 2026
Agent replied · 24 March 2026
Thank you so much for your fantastic 5‑star review! We’re delighted you chose Webbers Estate Agents Launceston to handle your property sale and that you found our team to be professional and efficient throughout.
Your recommendation means a great deal to us and reinforces why so many people trust Webbers Launceston for property sales and advice on houses for sale in the area. We’re always here to help should you need support with any future moves.
Best wishes,
Andrew Simpson
Local Director, Webbers Launceston
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