Webbers Estate Agents Launceston reviews

★★★★★ 5/5

Trustpilot

Bideford effeciency

When I was first shown the property by Paul, it was new to the market yet he was extremely helpful even though he was not fully briefed on the property. I was then in contact with Alice who helped engineer my offer being accepted by the vendor. Claire was then in touch with me to progress my purchase and helped the matter through to exchange. The Bideford office has been very efficient from start to finish. The transaction took just 8 weeks from offer to completion.

JK · 9 September 2026

★★★★★ 5/5

Trustpilot

Amazing Agents - leaves competitors well behind

We had been with a competitor for 8 months, and only had 12 viewings. Switched to Webbers, Ilfracombe and initially spoke with Henry Swain, who advised us clearly with a plan to move forward. At this point Keri Harrop was allocated as our dedicated Property Advisor. Within 9 days of our revised advert going live, we received an acceptable offer and started the Conveyancing process. This is where Keri showed how exceptional a talent she is for Webbers - constant communication, guidance and support both by phone and email. Questions were always answered quickly and clearly, her help was immense at what is a very stressful time. She constantly checked with solicitors, buyers and all parties involved for updates. Keri even on her days off, was more than prepared to offer support. Webbers have a real gem in Keri and I know they will appreciate the way she conducts herself.

Andrew · 3 September 2026

★★★★★ 5/5

Google

The Launceston team have been nothing short of brilliant throughout the entire process. From my initial consultation with Lisa, whose friendly approach and humorous video introductions to Andrew, who kept me informed at every key stage, as well as all the other staff members who assisted along the way, the service has been exceptional. Thank you all for your professionalism, communication, and support throughout. Webbers also recommended Bright Solicitors, who have been excellent to work with and provided a similarly high standard of service. Unfortunately, the buyers' solicitors were a stark contrast and fell well short of the standard demonstrated by everyone else involved. I look forward to leaving feedback that accurately reflects my experience with them. Thank you again to the entire Launceston team for making what can be a stressful process as smooth and straightforward as possible.

Martin · 15 June 2026

★★★★★ 5/5

Google

We cannot recommend the team at Webbers Launceston highly enough! Hilary, Lisa, Nathan, Leah, all of them were absolutely outstanding from beginning to end. Redundancy forced us to sell our home and navigating the property market was a daunting experience, particularly as we found ourselves needing to move into temporary accommodation and explore auction properties for the very first time. We had NEVER purchased a property at auction before and had no idea what to expect, but Lisa, in particular, held our hand every step of the way, bless her! Leah and Nathan were always patient, knowledgeable and reassuring, and Hilary was the lovely soul who first showed us what would become our forever home. Every member of the team treated us with kindness, professionalism and genuine care. We often INSISTED that they were like The Avengers, although they joked they are more like the Ninja Turtles! Lol. But forever in our hearts...they truly are a team of superheroes!!! They went above and beyond time and again, answering questions, calming nerves and helping us navigate what could have been an intensely overwhelming process. Thanks to their support, we found and secured the perfect home we hope to enjoy for many years to come :") They quite literally changed our lives, and we remain forever grateful. If you are looking for an estate agency that genuinely cares about its clients and will go the extra mile, look no further than the wonderful team at Webbers Launceston.

Anne · 13 June 2026

★★★★★ 5/5

Trustpilot

I honestly could recommend Webbers

I honestly could recommend Webbers. We were given notice and Webbers were recommended to us. All of the staff were amazing. They found us our ideal home and we are over the moon. A big special thankyou to Julie at the Bideford Office. Julie has been amazing from start to finish. Showing us properties, advising us on each one. Being on hand at anytime to answer any questions we had, and also being very understanding to our needs. My husband and I wish to thank the team very much for all their hard work and dedication.

Paula · 2 March 2026

★★★★★ 5/5

Trustpilot

Claire Brandi was a stand out superstar

We recently bought a property through Webbers (Bideford office) and Claire Brandi was a stand out superstar! We had a particularly difficult chain and she went over and above to find out what the holds ups were, keeping us updated, and providing support and advice. She was friendly, approachable, super knowledgeable and made me feel like I had someone in my corner. Anyone who has bought a house knows that looking around and putting an offer in is the easy part, getting the purchase over the line can be painful, and without Claire I'm not sure we would have crossed the finish line. By far the best I've had the pleasure of working with.

Mrs · 5 October 2026

★★★★★ 5/5

Google

After a few frustrating experiences making offers through a different estate agency, my partner and I finally found what we were looking for with Webbers Launceston and had a great experience from the very beginning. Our initial viewings were with Nathan, who was excellent, and throughout the buying process we spoke with several members of the team, with Leah acting as our main point of contact. Leah was fantastic, always on the ball and very easy to talk to. As first-time buyers, she was incredibly helpful in guiding us through the process and clearly explaining what we needed to do at each stage. She was proactive in chasing solicitors on both sides and made the whole experience smooth and stress-free. A huge thank you to Leah, Nathan, and the entire Webbers team!

Annie · 24 January 2026

★★★★★ 5/5

Google

Debbie Baker was very delighted with the customer service given by webbers rental of Launceston. Especially the quick and smooth transition from one property to the other. Holly, Annabel and Sharon were very accommodating and if it wasn't for there high professionalism I would not be settling in my new home.

Debbie · 20 July 2026

★★★★★ 5/5

Trustpilot

This has been the smoothest sale of a…

This has been the smoothest sale of a property I've ever had. I had three valuations of my property, two of which undervalued my property, Emily from the South Molton branch valued it at what I thought it was worth, had i gone with the other two quotes I'd have been £10,000 out of pocket! There was never any pressure from Webbers, kept me updated on how the sale was progressing. Great service, keep up the good work!

Ricky · 20 December 2025

★★★★★ 5/5

Trustpilot

I was not a client but a fellow agent…

I was not a client but a fellow agent acting in a chain with Sarah Megson in the Torrington branch. Sarah is an outstanding agent who is very skilled at her job and absolutely fantastic at communication and kept this chain together. Thank you Sarah !

Miss · 20 August 2026

★★★★★ 1/5

Trustpilot

Deliberately misleading information

I moved to Barnstaple in September and spoke to Webbers Letting in the town about letting an advertised studio, and raised whether or not I would need a guarantee. Their response was that it was illegal under the new law, that guarantors aren’t, permitted for rentals because they don’t take responsibility for anything, and it would need advice from the manager. This was categorically untrue. It is NOT illegal, the new law has not been enacted yet, and even if it had permits guarantors. The simple answer is that they couldn’t be bothered! I approached a second letting agent and secured a property, and they confirmed that the information provided by Webbers was untrue. Furthermore, I work for a Local Authority who confirmed the same. My advice is not to trust Webbers Lettings in Barnstaple, check with other agents before accepting what they say, and pity the landlords who lose good tenants as a result. Edited in response to query: I went in twice and spoke to two different female staff. In the first case, it was a Saturday and there was one member of staff who couldn’t even be bothered to sit up or offer me a seat. No notes were taken by the member of staff and I left within 5 minutes having been effectively dismissed and told guarantors were against the law. Having discussed the legislation with housing colleagues I went in a second time. This was a weekday and the office was fully staffed but without customers. This second member of staff was not corrected or advised otherwise by other staff members. My details were not taken despite me asking that they were, as guarantors weren’t allowed as they never took responsibility and she would need to ask a manager. Even then, she showed no intention of doing so or even checking with another colleague. There was absolutely no interest, so I left. Update to response I think that says it all - as I said no one took any details or made notes of my query. No one is going to admit to responding to a customer query in the fashion that they did, or not following company protocols. My review is accurate, genuine and honest, and I can provide a description of both members of staff if that helps! I’m not prepared to debate my experience of your branch or customer service and my review stands.

Helga · 20 November 2025

★★★★★ 5/5

Trustpilot

Very grateful for Webbers!

We bought a house in Roundswell managed by Jon. Our buyers were, let’s say less than transparent, and our solicitors were very difficult to deal with. Jon helped us and our sellers throughout and we managed to get what was supposed to be a relatively straightforward transaction over the line. It would have been even more traumatic without Jon I’m sure - we wouldn’t hesistate to use Webbers if/when we come to move again! Thank you to Jon and the whole Webbers team!

Ryan · 11 July 2026

★★★★★ 5/5

Google

I had a very positive experience with Webbers renting my first flat as a sole tenant. The team were warm, responsive and professional the whole way through, and supportive and understanding when issues arose. There is a truly personal touch to the customer service they provide and it is clear that they operate with genuine care and integrity as well as professional expertise. I would absolutely recommend them as an agent. Annabel was kind, helpful, attentive and highly competent from start to finish and did so much to put me at ease through what was at times a stressful process. She went above and beyond to support my application and help me secure a lovely flat which I couldn't be happier with.

Jess · 16 October 2025

★★★★★ 5/5

Trustpilot

We used Webbers to sell our late…

We used Webbers to sell our late mothers Residential Park Home which was a challenging market to negotiate. They eventually found a cash buyer with a few hurdles to overcome which they sorted out very quickly and with the help of the South Molton branch staff especially Hayley they were in their new home within 3 days. Thankyou very much Webbers South Molton.

Helen · 10 March 2026

★★★★★ 5/5

Trustpilot

Outstanding Service from Start to Finish

I recently sold my property through Webbers South Molton and couldn’t be happier with the service I received. The whole team was professional, friendly, fair, and honest from start to finish, which made what can be a stressful process feel much more straightforward. A special thank you to Christine, Lauren, and Emily, who were always available to chat, kept me fully informed throughout, and truly went above and beyond to get the deal over the line. Their dedication and support made all the difference. I would highly recommend Webbers South Molton to anyone looking to buy or sell, and I wouldn’t hesitate to use them again in the future. Tom H

Tom · 26 June 2026

★★★★★ 5/5

Google

Honestly, I have never been happier with an estate agent. From the minute I instructed them, everyone was so helpful and quick to answer any questions. The sales progression is like no other estate agent, Donna was incredible, she kept me …

Jorgia · 11 July 2026

★★★★★ 1/5

Trustpilot

If I could give zero stars I would

If I could give zero stars I would. Sellers beware, these agents are none too keen to arrange viewings. We tried to arrange a viewing for a house and were told that given ours isn't on the market yet we could not view. We're in a position to buy regardless so this made no sense. The house in question has been on the market for a long time and as far as we can tell has already had at least one price reductions. Bizarre attitude gatekeeping a property, that is clearly not easy to sell, like that. Or maybe that's why it's not selling! To add insult to injury they then added us to a mailing list for new developments. We never gave them permission to do this. After being inundated with unwanted emails and after FOUR requests to remove us, eventually they complied (the last request came with a threat to report them to the ICO for a GDPR breach). Maybe their focus is new build developments - bit of a pity for sellers who have signed some agency agreements with them! We won't bother looking at any homes being marketed by this "agency" (I use the term ironically).

Joanne · 10 September 2026

★★★★★ 2/5

Trustpilot

Estate agent I will now always avoid.

Estate agent I will now always avoid. Unfortunately our experience was completely ruined by one estate agent not particularly the company. Never introduced his self (actually thought he was the owner of the house we were viewing) told us to just look around, when we asked questions about boiler, anything about the property he had absolutely no idea. I told him what the description was and that someone on the phone informed me about a local mine, when questioned he didn’t know. Much older gent who clearly doesn’t want to do the job anymore… Safe to say we will not be buying or selling with a house up with webbs

Hannah · 5 September 2026

★★★★★ 5/5

Trustpilot

Fantastic estate agents

Following my mother’s recent house purchase through Webbers South Molton, I wanted to express our sincere thanks to the entire team for what has been an absolutely exceptional experience from start to finish. In particular, Hayley Humphries went above and beyond throughout the whole process. Nothing was ever too much trouble, every question was answered promptly and professionally, and she consistently went out of her way to make the experience as smooth and stress-free as possible for my mum. Her kindness, patience and genuine care were evident every step of the way. In today’s world, it is genuinely rare to come across a team that delivers such first-class customer service. From the initial stages through to completion and collecting the keys, everyone at Webbers South Molton made us feel valued and supported throughout. A huge thank you also to Lauren and the wider team for their professionalism, warmth and outstanding communication. It truly felt like they cared not just about the sale, but about making sure my mum was happy and comfortable in her new home. We honestly could not recommend Webbers South Molton highly enough. If you are buying or selling a property and want an estate agent that combines professionalism with genuine personal care, look no further. Thank you once again to Hayley and the whole team, you made what can often be a stressful process an absolute pleasure.

Andrew · 15 May 2026

★★★★★ 5/5

Google

Excellent professional service. I was supported throughout the process and was kept well informed throughout. Viewings were well organised and conducted over two days while I was at work. The sale was agreed in under two weeks, amazing work by an impressive team! I had excellent face to face mortgage advise by Colin, he researched and sourced a great mortgage and I was helped by their legal team for sale and purchase. Fantastic customer care! Many thanks to the whole team!

Elaine · 25 July 2025

★★★★★ 5/5

Trustpilot

Five star service.

What a brilliant experience we have had. Hannah and Marie listened to what we wanted and after our first visit we felt very comfortable with them. Donning ppe to meeting the site foreman enabled us to formulate our plan and pick a suitable plot. Keeping us updated and phoning us when another plot became free and knowing it would be perfect for us. That’s what I call service. Helping us through the buying process - you were stars.

Allison · 29 August 2026

★★★★★ 5/5

Trustpilot

Could not recommend Samantha at webbers…

Could not recommend Samantha at webbers Bideford enough! She was extremely helpful and professional throughout. She went out of her way to help me and my partner find the right home taking time out of her evening to take us for a viewing that wasn’t planned and that viewing found us our dream home so can not be more thankful and can not recommend her enough.

Ross · 22 July 2026

★★★★★ 5/5

Google

Recently sold our property with Webbers. They were excellent from start to finish. The marketing of the property was excellent and communication was brilliant. A special thanks to Lisa who kept us updated throughout the whole process and made it as stress free as possible. Would highly recommend to anyone who is looking for a hands on estate agent to sell their home.

Lynzy · 16 November 2025

★★★★★ 5/5

Google

Chloe Moore was the Agent who showed me around my new property. She has been an absolute STAR. She kept me informed at each stage and even rang to make sure everything was going smoothly. It was a very stressful experience moving home, admin is a real nightmare for me, but Chloe was the Angel I needed at this time. Thank you Chloe for all your Help, Patience, and complete understanding. 🌹

Valerie · 25 July 2025