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Webbers Estate Agents Launceston reviews

4.4

★★★★★ Great

278 reviews across 2 platforms

10a Broad Street, Launceston PL15 8AD

Webbers Estate Agents's Launceston office at 10a Broad Street is rated 4.4 out of 5 across 278 reviews on two platforms, including 188 Google reviews rated 4.6. The 90 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

188

Reviews on Google

This office

Trustpilot logo

90

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Webbers Estate Agents Launceston

Webbers Launceston, located in the heart of Launceston, Cornwall, serves as a central hub for property expertise. Our friendly and approachable team is dedicated to guiding clients through buying, selling, or renting homes in the picturesque region. Offering personalised services, we cater to the unique needs of first-time homebuyers, experienced investors, and those considering property sales. The office provides extensive property listings, featuring a diverse range of homes from charming cottages to spacious family residences, making it a one-stop destination for individuals exploring properties for sale or selling their homes in the area.

Reviews

Every review we hold for the Launceston office, from every platform, shown as written. First names only.

5/5

Google

I used Sarahmain before and kept a good contact and relationship with them. Scott is really helpful and very supportive for any query we had. Strongly recommend!

Catherine · 25 December 2025

Agent replied · 25 July 2026

That's great to read Catherine, thank you for your review and your recommendation. Sarah Mains

5/5

Trustpilot

Amazing Service

Leigh Wickett was our point of call she kept us up to date every week, checking in to see if she could help with anything. Really amazing service provided by her.

NICHOLAS · 7 November 2025

Agent replied · 11 May 2026

Thank you so much for your kind words and for taking the time to leave this lovely review. We’re absolutely delighted to hear that Leigh Wickett provided such outstanding service throughout your journey. At Webbers Estate Agents Launceston, we pride ourselves on delivering a personal and proactive approach, and Leigh’s commitment to keeping you informed and supported every step of the way is a great example of that. Your feedback means a lot to us and helps others looking to buy or sell property in Launceston and the surrounding areas know they can rely on our experienced and friendly team. If we can assist you again in the future whether it’s property advice, valuations, or your next move we’d be very happy to help. Best regards, Andrew and all the team at Webbers Estate Agents Launceston

5/5

Trustpilot

Recommended

John, Finlay and the team were extremely helpful during a protracted house sale. They kept us regularly informed and nothing was too much trouble. We wouldn't hesitate to recommend them.

Mr · 14 November 2025

Agent replied · 11 May 2026

Thank you so much for your kind words! We’re delighted that John, Finlay and the Webbers Estate Agents Bude team were able to support you throughout what sounds like a challenging sale. Keeping our clients informed and making the process as smooth as possible is always our priority, so it’s wonderful to know we achieved that for you. Your recommendation means a lot to us. If you or anyone you know is thinking about buying, selling or letting in the Bude area, we’d love to help. Best Wishes, John and The Webbers Bude Team

5/5

Google

The previous buyer had pulled out just before completion, and so Keeley and the team worked really hard to secure this new offer, which met both my son’s expectations (the vendor) and those of the buyer. Thank you for your efforts!

Ian · 25 July 2025

Agent replied · 25 July 2026

Many thanks for taking the time to leave your review Ian, Keeley is delighted with your comments. Sarah Mains.

5/5

Trustpilot

Caroline was extremely professional in…

Caroline was extremely professional in her approach and really helpful when we were experiencing some issues with the purchase. Her personal touch gave us great confidence.

Chris · 17 December 2025

Agent replied · 26 December 2025

Thank you for sharing such positive feedback! We’re so pleased Caroline was able to guide you through the purchase with professionalism and care. Her ability to add that personal touch really makes a difference, and it’s great to hear it gave you confidence during what can sometimes be a stressful process. At Webbers Estate Agents Wellington, we’re passionate about helping people move successfully across Somerset, whether you’re buying, selling, or just exploring the market. If you ever need advice on property sales or houses for sale in Wellington, our team is always ready to help. Best wishes, Tim Bennett Local Director, Webbers Wellington

1/5

Trustpilot

You can only rely on your old reputation for so long..

Such a poor experience when viewing houses with Webbers. Viewed two properties with them, that was enough. They wanted to get in and out of the property within 2 minutes and knew NOTHING about it. May as well of just opened the door and let me look around myself. They even made up answers to my questions which weren't true. It made me feel so deflated. I asked questions which they said they'd get back to me with the answers. They never did and said 'you need to find that out yourself - do you want to make an offer or no?' Felt like some of the properties were already a sealed deal. Thank God my house purchase was with BOP. Used to be reputable but voiced my experience with many fellow locals and they all had their own Webbers horror stories. We were going to use Webbers for a family members property sale next year but not anymore!

She · 22 November 2023

Agent replied · 5 October 2026

Thank you for sharing your feedback. Although your review was left a little while ago, we’re sorry to hear that your experience did not meet your expectations. If you feel it would be appropriate, please do get in touch with us directly so we can look into your concerns in more detail. Kind regards, The Webbers Team

5/5

Trustpilot

Great experience!

I rented a property through Webbers Estate Agents and couldn't have asked for a better experience. The team were professional, friendly, and always quick to respond. They made the whole process from viewing to signing simple and stress-free. Any questions I had were answered clearly, and they kept me updated at every stage. During my tenancy, any maintenance issues were sorted quickly and without hassle. It really felt like they cared about providing a great service. I'd definitely recommend Webbers to anyone looking to rent or buy. A genuinely positive experience all round!

Josh · 17 October 2025

Agent replied · 11 May 2026

Thank you so much for taking the time to share your wonderful review. We’re delighted to hear that renting through Webbers was such a smooth and positive experience. It’s fantastic to know that our team’s professionalism, clear communication and quick responses helped make the process stress-free from start to finish and that any maintenance issues were dealt with efficiently during your tenancy. Your kind words and recommendation mean a great deal to us all, and we’re so pleased you felt genuinely cared for throughout your time with Webbers. Best Wishes, Webbers Barnstaple

5/5

Google

We received a 5 star service from Webbers after choosing them to sell our property. We couldn’t be more please with the communication from the team at the Launceston branch, they kept us informed every step of the way and were very friendly and polite to deal with. A special mention for Andrew and Lisa who chased things up for us with our solicitors on both sides. We’re so grateful to you all and would highly recommend Webbers to anyone who is looking to sell their property.

Jems · 16 October 2025

Agent replied · 29 December 2025

Thank you so much for your kind words. We’re delighted to hear that you received a five-star service from our Launceston team. Communication is something we pride ourselves on, so it’s wonderful to know you felt supported every step of the way. Andrew, Lisa and the rest of the branch will be thrilled with your feedback, and we’re so pleased we could help move things along with the solicitors to make the process smoother for you. We really appreciate your recommendation and wish you all the very best for the future

5/5

Trustpilot

A good experience all round

We were really pleased with the service we received from Webbers throughout the sale of our house. In a tricky market, the team remained committed and proactive from start to finish, qualities not always found in other agents! They never lost interest or enthusiasm, they kept working hard to move the sale forward, and always kept us informed. We didn’t have to chase for updates, which made what could have been a stressful experience much easier. Lucy, Jake and Sarah showed particular professionalism, persistence and excellent communication which ultimately led to a successful sale. They will definitely be our first choice for future property transactions.

M.J · 3 July 2026

1/5

Trustpilot

WS3 3LA, awful and a hassle of a service.

I had made an offer which was accepted and I also received a letter congratulating me, on thre offer being approved. However when I rang to obtain certain paperwork for the property before going ahead of with the exchange with my solicitor. I was told that the property had been sold to someone else within the same week I had my offer approved and was not informed. I felt even more distressed as not only was my mortgage approved, which too tike but I had alao paid for a surveyor, so was at a financial loss aswell. Which caused further stress especially as I'm a first time buyer. Therefore would definitely not use them or recommend to anyone ever. Very poor service, lack of communication, literally don't care about customer and are too much of a hassle. Will go with another estate agent now.

· 8 October 2025

Agent replied · 5 October 2026

Thank you for sharing your feedback. We’re sorry to hear you were disappointed and would appreciate the chance to discuss your experience in more detail. Please contact the office directly so we can look into this for you. Best regards, The Webbers Team

5/5

Google

We have recently viewed a house and Lucy showed us around. She was a true professional, explained everything to us and she stayed calm and professional when my husband accidentally triggered the house alarm! Thank you so much Lucy:-)!

Anna · 25 July 2025

Agent replied · 25 July 2026

It was great to read your review Anna. Lucy is delighted with your comments. Sarah Mains

5/5

Trustpilot

Excellent estate agents

Excellent estate agents. Friendly, professional, and pro-active. There were supportive and kept me informed throughout the process. I have no hesitations to recommend. Thank you Fraser, Nikki, and Catherine!

Dana · 18 July 2026

5/5

Trustpilot

Excellent reassuring service for landlords from Webber’s.

A very professional, knowledgeable and courteous service is provided giving good support to landlords and tenants alike. Approachable enthusiastic staff who are excellent at communication and who deal with any issues raised by tenants swiftly and competently. I am impressed with their legal knowledge and their compliance management is first class always ensuring that all legal certification is applied for well in advance ensuring that landlords confirm and comply with all statutory and legal tenting requirements.

Anonymous · 12 November 2025

Agent replied · 11 May 2026

Thank you for your thoughtful and detailed review. We’re so pleased to hear that you’ve found our lettings service to be professional, knowledgeable and reassuring. Supporting landlords and tenant is at the heart of what we do at Webbers. Our team work hard to ensure legal compliance is never an afterthought. From managing certification well in advance to resolving tenant queries swiftly and competently, we’re committed to delivering a seamless and fully compliant lettings experience. It’s wonderful to know that our approachable and enthusiastic staff have made a positive impact. Thank you again for choosing Webbers Lettings. We’re proud to be your trusted partner in property. Warm regards, The Webbers Lettings Team

5/5

Google

Webbers and all members of staff that I have had an interaction with have been absolutely amazing. They are so caring, kind and professional. They genuinely want to help and are always on hand for any questions. Nothing is too much trouble. I feel like my daughter and I are finally settle and absolutely love our new home. We are so super grateful. A BIG THANK YOU to all the Webbers Team. Annabel and Fiona have gone above and beyond. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Dayna · 30 September 2025

Agent replied · 24 March 2026

Hi Dayna, Thank you so much for your lovely review! We are so glad that you are enjoying your new home and have settled in well! We cannot wait to see you again on our next visit. Best wishes Annabel and Holly.

5/5

Google

Very happy indeed with our experience of selling a probate property through Andrew. A genuinely nice person who when needed was incredibly measured and focused, which was very reassuring and resulted in us getting the sale completed.

Woolmary · 4 September 2026

Agent replied · 27 September 2026

Dear Maria, thank you so much for your kind words. I felt that the sale of your property went through smoothly and working with all your wider family was a pleasure. There are always obstacles to overcome during the process and I really appreciate you taking the time to express your gratitude towards what we were able to do navigating it to successful conclusion. Best wishes Andrew

5/5

Trustpilot

The Webbers team were great, really helpful and professional

Webbers were extremely helpful during my initial search for a property. I viewed quite a lot and found that the person showing me round was really nice, helpful and informative. When I put an offer in, they dealt with it straight away and throughout the buying process they kept me informed every step of the way with regular updates. I found them to be extremely professional, friendly and helpful. What a great team.

Amanda · 1 December 2025

Agent replied · 11 May 2026

Thank you for sharing such a detailed review. We’re thrilled to hear that your property search and buying journey with Webbers was a positive experience. Our team works hard to provide professional, friendly and informative service, whether you’re viewing properties, making an offer or completing your purchase. If you’re ever looking to buy or sell again in North Devon, Somerset or Cornwall, we’d love to help. You can browse the latest homes and learn more about our award‑winning estate agency at webbers.co.uk.

5/5

Trustpilot

Fin was very friendly and professional…

Fin was very friendly and professional and went above and beyond to help my parents with their move from Birmingham.

Deb · 14 January 2026

Agent replied · 25 January 2026

Thank you so much for your wonderful feedback! We’re thrilled to hear that Fin was friendly, professional, and went above and beyond to help your parents with their move from Birmingham. It’s fantastic that they’re now happily settled in their new home in Cornwall, what a great outcome! At Webbers Estate Agents Bude, we pride ourselves on making every move as smooth and stress-free as possible. Your kind words highlight why so many people trust our Bude branch for property sales and expert advice across North Cornwall. If you or your family ever need help with buying or selling a home in the future, we’d love to assist.

5/5

Trustpilot

Communication with Webbers is first…

Communication with Webbers is first class , they are prompt in answering any questions we or our tenants raise , they arrange good contractors for any required jobs . The rent is paid on time & documentation easily to follow. Inspections are thorough with a host of supporting photographs. Changes in tenancy are handled smoothly, again with good communication. Good communication and executions of mandatory certification . Friendly , efficient and approachable staff .

Happy · 12 November 2025

Agent replied · 11 May 2026

Thank you for taking the time to leave such a positive review. We’re delighted to hear that our communication, efficiency and attention to detail have made a difference. Across all our offices from Barnstaple and Bideford to Taunton, Minehead and Park Lane London our team are committed to delivering a smooth and professional experience. It’s great to know that our processes, documentation and inspections have met your expectations, and that our staff have been friendly, approachable and responsive throughout. We truly appreciate your feedback and look forward to continuing to support you. Warm regards, The Webbers Team

5/5

Trustpilot

I had a great experience with Webbers

I had a great experience with Webbers. Their local knowledge was clearly evident , which gave me real confidence in their advice and guidance. The team was professional, approachable, and consistently helpful, always taking the time to answer questions and keep me informed. Communication was excellent, and everything was handled efficiently from start to finish. I would highly recommend them to anyone looking for a reliable and knowledgeable estate agent

C · 17 December 2025

Agent replied · 26 December 2025

Thank you so much for your wonderful review! We’re thrilled to hear that our local knowledge and clear communication gave you confidence throughout the process. At Webbers Estate Agents Wellington, we pride ourselves on being approachable and professional, making every step as smooth as possible. If you ever need advice on property sales in Somerset or are looking for houses for sale in Wellington, we’d love to help again. Best wishes, Tim Bennett Local Director, Webbers Wellington

4/5

Trustpilot

Great team

It took 18 months to sell our property but the team from Webbers were very good during the whole process of selling. We got to the stage of selling then had a real problem yet the team came up trumps and we sold the property within 6 weeks. From the depths to selling and the team worked really hard to make that happen so a heartfelt thank you from me.

JMM · 9 December 2025

Agent replied · 26 December 2025

Thank you so much for sharing your experience! We’re absolutely thrilled to hear that, even after a long journey, everything came together and your property sold successfully. Turning things around so quickly after a challenge really shows the dedication and hard work that goes into making every sale happen. Your kind words mean the world to us and reflect the level of service we strive to provide for every client. If you ever need help with buying, selling, or just some friendly advice on the property market, we’d love to assist again. Best wishes, The Webbers Team

5/5

Trustpilot

Gold Cup to Team Torrington!

The staff at Webber's Estate Agents, Torrington branch were outstanding. Truly dedicated professionals. I had committed and friendly support all the way from start to finish. Three special individuals in particular deserve a mention, who not only in their own right are worth their weight in gold, but together their qualities and brilliance made the team really shine; Adrian for offering his experienced friendly advice and guidance, Mark for his super friendly professional and kind help with the viewings along with the lovely Sarah who also progressed my sale with the upmost dedication and diligence. They listened to what I wanted and delivered every time. Not forgetting a big thank you to the others in the office. They really are a credit to this branch. Their support made me feel like I was their only customer on account of the attention they gave me and how focused they were on getting my property sold. I cannot speak highly enough of them and certainly recommend this branch. All, lovely people. Thank you "Team Torrington" you are the best!

Tracey · 30 May 2026

5/5

Trustpilot

Great Experience from Start to Finish

After a few frustrating experiences making offers through a different estate agency, my fiancé and I finally found what we were looking for with Webbers Launceston and had a great experience from the very beginning. Our initial viewings were with Nathan, who was excellent, and throughout the buying process we spoke with several members of the team, with Leah acting as our main point of contact.

Annie · 4 January 2026

Agent replied · 25 January 2026

Thank you so much for your fantastic 5-star review! We’re delighted you chose Webbers Estate Agents Launceston and had such a positive experience from start to finish. It’s wonderful to hear that Nathan made your initial viewings enjoyable and that Leah provided clear guidance and proactive support throughout the buying process, especially as first-time buyers. Your feedback means the world to us and shows why so many people trust Webbers Launceston estate agents for buying and selling homes in Cornwall. If you ever need advice on property sales in Launceston or are planning your next move, our team is always here to help. Best wishes, Andrew Simpson Local Director, Webbers Launceston

5/5

Trustpilot

Would highly recommend

This is the second property which we have sold, through Webbers Estate Agents. We have always dealt with the Minehead branch and found the whole team to be very friendly, patient and willing to help in any way. We previously let both properties and again the advice and help we had from Webbers was invaluable. I would highly recommend the Minehead team.

Jane · 23 January 2026

Agent replied · 25 January 2026

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve chosen Webbers Estate Agents Minehead for both selling and letting your properties, and that our team has been friendly, patient, and helpful throughout the process. Your recommendation means a lot to us and highlights why so many people trust Webbers Minehead estate agents for property sales and lettings in the area. If you ever need advice on selling your home or exploring houses for sale in Minehead and Exmoor, we’re always here to help. Best wishes, Kevin Prescott Local Director, Webbers Minehead

5/5

Google

An excellent service from start to finish from Lisa and the team at Launceston. I would not hesitate to recommend them, thank you.

Karen · 30 October 2025

Agent replied · 29 December 2025

Hi Karen, Thank you so much for your 5-star review and lovely feedback. We’re delighted to hear you received an excellent service from Lisa and the team here at Webbers Estate Agents Launceston. Recommendations mean the world to us, and it’s wonderful to know you’d be happy to recommend our services. If we can help again in the future, whether it’s buying, selling, letting or renting property in Launceston and across Cornwall, we’d be delighted to assist. The Webbers Launceston Team

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Questions about Webbers Estate Agents Launceston

How many reviews does Webbers Estate Agents Launceston have?

Webbers Estate Agents's Launceston office has 278 reviews across two platforms: 188 on Google, 90 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Webbers Estate Agents Launceston's rating?

Webbers Estate Agents Launceston is rated 4.4 out of 5 across all 278 reviews, and 4.6 out of 5 on Google from 188 reviews, checked 9 October 2026.

Where is Webbers Estate Agents's Launceston office?

Webbers Estate Agents Launceston, 10a Broad Street, Launceston PL15 8AD.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.