Trusted Agent profile · Larkfield

Simon Miller and Company Larkfield reviews

4.7

★★★★★ Excellent

616 reviews across 4 platforms

The Inn House, 777 London Road, Larkfield, ME20 6DE

Simon Miller and Company's office in Larkfield, at The Inn House, is rated 4.7 out of 5 across 616 reviews on four platforms, including 204 Google reviews rated 4.5.

Google logo

4.5 / 5

204

Reviews on Google

This office

Facebook logo

2.6 / 5

10

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

401

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Larkfield office, from every platform, shown as written. First names only.

5/5

Google

I received excellent communications and patience from Lyndsey. Generally she was available to take my phone calls or if necessary returned my call. I found the Goodlord website more than difficult, but she steered me round it with much patience. I was also vey late on the day I had an appointment to collect the keys, which was due to a serious holdup on my journey from north London, but she made light of that and welcomed me when I eventually arrived.

Angela · 21 June 2022

Agent replied · 20 June 2024

Lyndsey is always willing to offer customers assistance and guidance. Patient's, strong communication and showing empathy are all qualities that Lyndsey possess. Despite your challenging journey to collect the keys, I'm pleased we were able to welcome you on arrival.

5/5

Google

I am so happy with the service I received from Simon Miller & Company Lettings. Sandra Walters has honestly been so lovely the whole way through our rental process. The difference between the service I had with this company compared to others is Sandra had time to speak to me, nothing was to much bother to answer, friendly and made me feel welcomed. Compared to other company’s were I felt like I was treated like a number and there was a very rushed approach. Highly recommend ! Ask for Sandra.PositiveResponsiveness, Quality, Professionalism

Holly · 21 June 2022

Agent replied · 20 June 2024

Your comments regarding Sandra are greatly received. As someone who works tirelessly to provide an exceptional service for all her customers, Sandra will be delighted !

5/5

Google

I would be very happy to recommend Simon Miller Larkfield. We have just completed on the sale of our home and found Bella and the rest of the team professional, helpful and pro active. Communication throughout was excellent and they helped to make the whole process go through smoothly. Many thanks Bella !

Sandra · 21 June 2023

5/5

Google

Tony and the team worked tirelessly and professionally through what was a very challenging sale! They went above and beyond on a number of occasions, had they not done so, I'm convinced that the chain would have collapsed. The team were always available and helpful throughout. I really can't recommend them highly enough.

Joe · 21 June 2023

5/5

Trustpilot

Just like to thank Simon Miller & Co

Just like to thank Simon Miller & Co, and in particular Wasmin Amir, for the effort he put in to getting my move back on the cards after the lockdown. It's what you pay your money for and no regrets.

Howard · 9 December 2020

Agent replied · 19 June 2024

I'm pleased that you felt our service provided by Wasim and his team offered good value for money. We hope will recommend us to friend and family in the future. Thank you.

5/5

Trustpilot

I was very pleased with the way my…House selling

I was very pleased with the way my house was sold. I am particularly grateful to Harry for not being on my back with the slowness of The solicitors. That is the second time I went with Simon Miller and I would recommend them.

Judy · 22 July 2019

Agent replied · 19 June 2024

I'm pleased to hear you entrusted us with the sale of your property for a second time. We are always delighted to help returning customers as repeat business is key to our continued success.

5/5

Trustpilot

I would recommend Simon Miller & Company Maidstone

I would recommend Simon Miller & Company 100%. I found a property that I wanted to buy, made an offer and was told it had been accepted on the 5th August on the 27th August I exchanged contracts to complete in September. I am so pleased with the efficient service I received and all the staff have been very helpful. Thank you all so much you have made my move so easy. Layla, Jane, Gemma, Jeremy and Wasim Thank you

Ann · 28 August 2024

5/5

Google

I have just completed on my parents house, and would just like to say a huge thank you to all at Simon Miller. From the very first visit from Tony and the regular updates from Dan they have made the experience a stress free one. I found all the staff to be helpful & courteous and any phone calls I made were always answered promptly. I wouldn’t hesitate to recommend them to any of my family and friends.

Debra · 27 September 2024

5/5

Trustpilot

Excellent service

Really happy with the excellent service provided from Simon Miller. Jeremy was very helpful and professional whenever we had any questions during the process, and kept us well informed. Thanks so much for your help. Would highly recommend.

Liza · 4 February 2021

Agent replied · 19 June 2024

Thank you for taking the time to write a review. Jeremy does everything possible to keep his customers updated and well informed. Strong communication is essential when buying or selling a property. We sincerely hope you will recommend our company to friends and family.

5/5

Trustpilot

Having not moved house for over 25…

Having not moved house for over 25 years I was dreading the process. This was made incredibly easy by the whole team at West Malling. Tony works tirelessly to keep everyone in the loop at all times. Kelly and Hayley were always so well informed and extremely helpful and professional nothing was too much trouble for them. Their online portal for viewings and feedback was extremely useful. I cannot thank them all enough.

Jilly · 19 March 2020

5/5

Google

Tony and his team were very helpful- we had a lot of complications in our chain and the whole team helped push it along! Thank you Simon Miller we really appreciate it and so glad we could be in our new home before Christmas!

Anna · 23 December 2023

5/5

Trustpilot

I can not thank Wasim and his team…

I can not thank Wasim and his team enough Excellent estate agent from start to finish Professional and nothing was too much for the staff to help the sale go through so smoothly Many thanks again All 5****Jan Stonley

Mrs · 7 October 2020

Agent replied · 19 June 2024

What a lovely endorsement for Wasim and his team. Thank you so mush for taking the time to leave such a positive review!

5/5

Trustpilot

Jeremy Bancroft was very helpful and…

Jeremy Bancroft was very helpful and generous with his advice and guidance to locate the right property and did a great job of then ensuring that the purchase went through in a timely way.

Tracey · 11 October 2021

Agent replied · 19 June 2024

Thank you for taking the time to leave such a positive 5 star review! I hope we can be of assistance again at some point in the future.

5/5

Google

Simon Miller have been very helpful, from helping us book viewings in the beginning and focusing on all the little details we said we wanted for our new house, to answering all our questions during the buying process and responding in a timely manner. Dan specifically has really supported our journey. Both Jake and I are very grateful for the continuous support he has shown, nothing was too much to ask.

Poppy · 21 December 2024

5/5

Trustpilot

Our Home in the Country

Jeremy showed us round the property that we ended up buying. He kept us well informed about progress and was especially helpful towards the end of the sale when some of the progress was particularly slow. Thanks to Jeremy and those at Simon Miller, we are moving next Wednesday to our home in the country.

Sue · 3 February 2023

5/5

Trustpilot

Professionalism at it’s best

After the terrible experience of Purple Bricks we turned to Simon Miller. From the minute I telephoned to make an enquiry to the minute we handed over the keys on completion we were treated professionally, respectfully and felt safe in their hands. Feedback was given after every viewing both positive and negative. Nothing was ever too much trouble and all telephone calls and emails were responded to without delay. Definitely recommend you guys. Thank you

Wendy · 20 October 2018

5/5

Trustpilot

Stayed for the long haul.

It took some time to sell my house, but Jeremy and his team stayed with me for the long haul. When I was actually on the market there was never a shortage of people asking to view; we actually sold the house at least 4 times, but through no fault of SM&Co a number of these sales fell through (well all of them except the last one, obviously)

Tim · 3 April 2021

5/5

Trustpilot

Sold our property through Simon Miller

Sold our property through Simon Miller. Absolutely brilliant service. Special mention to Gemma who was extremely polite over the phone. Absolute credit to your company. Will definitely recommend this company to anyone looking to buy or sell

Mr · 30 November 2020

Agent replied · 19 June 2024

Gemma is extremely polite and professional and is highly regarded by her peers. I'm pleased to hear you would be happy to recommend our services to others.

5/5

Trustpilot

10/10

Lovely experience with Simon Miller. Andrew was very approachable, friendly and dedicated. Will definitely be using them again in the future. After nearly purchasing through a different Estate Agents, whos service we found very disappointing, Simon Miller were a breathe of fresh air.

Aimee · 6 April 2018

Agent replied · 19 June 2024

Thanks for taking the time to post such a positive review highlighting the recent service experienced by Andy at the Larkfield office. Should you ever require the services of an Estate Agent in the future, I hope you will contact Simon Miller & Company in the first instance!

5/5

Trustpilot

Pro-active and will find the best buyer for your needs

Wasim and his Team are very pro-active. Negotiated a great price for our sale which wasnt the highest offer but was the best buyer...the buyer was that perfect for us Simon Miller supported our solicitors to complete the sale in just 5 weeks, yes 5 weeks!! We had a very bad experience with Your Move that ended up costing us thousands so avoid at all costs. If Simon Miller cover your area then do not look anywhere else, best in the area.

Graham · 22 November 2021

Agent replied · 19 June 2024

Thanks for leaving such a positive endorsement of our company. 5 Weeks from sale agreed to completion is exceptional. Congratulations !

5/5

Trustpilot

Fantastic personal service from start…

Fantastic personal service from start to finish. The team were professional, courteous and friendly and we are beyond grateful to them all, especially Wasim and Libby, for helping us find our forever home

Michelle · 10 September 2021

Agent replied · 19 June 2024

I'm pleased we were able to assist you with finding your forever home. Wasim and Libby will be delighted that you took the time to leave them a 5 star review. Thank you

5/5

Trustpilot

A 5-star thank you to the team at Simon…

A 5-star thank you to the team at Simon Miller in Bearsted.Their advice, help and support I received whilst buying my new home was second to none. Any points I raised were dealt with calmly and efficiently and nothing was too much trouble - a great relief ! The hard work and effort they put in (thank you Shirley) brought about my purchase within a hoped-for time frame.They would be my choice again.

Customer · 22 April 2019

5/5

Trustpilot

I'm not at all surprised that this will…

I'm not at all surprised that this will sound like a repeat.Wasim Amir (Barming manager working out of Maidstone office) was exceptional from start to finish. Charming, inspiring trust and confidence, fair, totally on top of his art, personally involved, outstanding communication, receptive, responsive. Relatively quick and very straightforward process, painless, in excess of asking price.What's not to like? I'd love to proof read and spell check the branch paperwork which doesn't fairly reflect the level of service it underpins. Yes, I did raise it at an early stage with the sales staff but didn't get the response I would have liked and let it rest.I'm confident that Wasim will now 'get it done' (over to you!).

Mr · 8 October 2021

Agent replied · 19 June 2024

Wasim and his team work hard as a collective to provide the best price and service for their clients. That said, there is always room for improvement!I have no doubt that Wasim will take on board your comments. Thank you .

5/5

Trustpilot

Thank You Richard!

Richard Long was great at keeping us informed with our house move. He was prompt with replying to emails and he communicated between our buyer solicitors and us with great professionalism. Thank you very much!

Aimee · 15 February 2021

Agent replied · 19 June 2024

I'm pleased to hear Richard was able to offer you guidance throughout your sale. Richard is always professional and keeps our customers well informed. Thanks for leaving a 5 star review .

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