Every review we hold for the Langley office, from every platform, shown as written. First names only.
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5/5
TrustpilotPurchasing a flat
I couldn't be more pleased with my experience with the Frost Partnership. My main contacts were Lee and Alison and they were both extremely responsive, helpful and professional throughout the purchase of my flat. I was particularly impressed with how quickly they responded each time I needed information or documents. They've been such a pleasure to work with.
B Β· 19 April 2022
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5/5
FacebookGreat experience working with Frost on the sale of my flat, they secured a great price and were efficient and helpful throughout the whole process.
Will Β· 3 March 2022
Agent replied Β· 3 May 2023
Hi Will,
Thank you for taking the time to write this 5* review.
We are delighted to read that you received an effective and efficient property service during the sale of your flat.
Best wishes to you from all at The Forst Partnership Estate Agents
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5/5
FacebookAn absolute pleasure to deal with Frost, and in particular, Karen Morris. We are delighted with our new home and couldnβt recommend the Frost Partnership more for a friendly and professional service. 10/10
Mark Β· 26 June 2020
Agent replied Β· 3 May 2023
Hi Mark, Thank you for taking the time to write this glowing review for Karen and the Windsor team. We're delighted to read that you received a friendly and professional property service, and found a new home that's perfect for you.
Wishing you every happiness in your new home.
Best wishes from all at The Frost Partnership Estate Agency
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5/5
GoogleGreat team and always happy to help. Kept things moving well on my sale. Thank you Alison, Steve and Ben.
Tee Β· 23 March 2019
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5/5
FacebookHighly recommended. professional and friendly service from Alison. she kept things moving along with our sale and always kept us informed. Will definitely be using them again.
Kelly Β· 27 August 2021
Agent replied Β· 3 May 2023
Hi Kelly,
Thank you so much for taking the time to write this glowing recommendation for Alison.
We are delighted to read that she provided you with an efficient and effective property service.
Best wishes from all at The Frost Partnership Estate Agents
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5/5
FacebookAn estate agent a bit different from the rest! As a buyer, I would certainly recommend Frosts in CSG.
Simon Β· 13 June 2018
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5/5
GoogleHad an excellent experience with Frost. Vanessa D'Souza found the perfect rental property for our family and was extremely helpful throughout the process. Very professional and made everything run smoothly.
Rebecca Β· 23 March 2020
Agent replied Β· 7 April 2023
Hi Rebecca,
Many thanks for your 5* review for Vanessa and the Langley team. We're delighted that Vanessa found the right rental property for you and your family and we β¦ More
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5/5
GoogleVanessa from letting team is very professional. Vanessa has managed whole tenancy process seamlessly and shown outstanding customer service skills.
Vikram Β· 23 March 2022
Agent replied
Thank you for your 5 star review. That's fantastic to read; we're so pleased that Vanessa from our Langley Lettings team was very professional and showed outstanding customer service skills. We will pass your comments on to Vanessa and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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5/5
GoogleVery good responses,On time and not wasting time ππ β¦
DIRLEA Β· 23 March 2023
Agent replied
Thank you so much for your 5 star Google review for our Langley Lettings office. We are pleased to read that they provided very good responses and were on time! We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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5/5
FacebookExcellent, friendly, professional service. Did what they promised to do, when they promised it, kept me informed and went the extra mile when things looked difficult. Would definitely recommend them.
Jasper Β· 17 April 2019
Agent replied
PS This post is about the Ashford Middx branch of Frosts. Thanks, Alex and Andy.
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5/5
GoogleAbsolutely fantastic at handling a challenging sale
Elaine Β· 31 May 2023
Agent replied
Hi Elaine - Thank you so much for this fantastic 5 star review for our Langley Sales team, much appreciated. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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5/5
GoogleExcellent service, I recommend 100%, big thats to Alison
Kristina Β· 23 March 2023
Agent replied
Hi Kristina - Thank you so much for taking the time to write this 5* review for Alison from our Langley office. We are delighted you received excellent service and that you would 100% recommend. We will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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5/5
GoogleCommunicated well. Answered my questions in good time. Responsive.
Kiran Β· 23 March 2023
Agent replied
Hi Kiran
Thank you so much for your 5 star review for our Langley office. We are delighted to read that they communicated well and answered all your questions. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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1/5
TrustpilotThey have not paid back my deposit forβ¦
They have not paid back my deposit for 3 months now. I moved out of the property rented in July. Have been calling them and sending emails with no response as to when the deposit will be paid back. During the tenancy did not get much support. Definitely do not recommend the agency.
Natalia Β· 11 October 2021
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1/5
TrustpilotHi,Communication is important.
Hi,
Poor communication and unjust treatment.
Thank you
Bonnie Β· 6 January 2025
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1/5
FacebookMade an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.
ΩΨ§Ψ³Ψ± Β· 14 February 2019
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1/5
FacebookMade an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.
Yasey Β· 14 February 2019
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1/5
TrustpilotTerrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
J Β· 12 August 2024
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5/5
TrustpilotVery nice & friendly service fromβ¦
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
Mariam Β· 18 February 2024
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1/5
TrustpilotVery poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
Phil Β· 6 September 2023
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5/5
FacebookAlways kept me informed of progress and quick to deal with any issues.
Christine Β· 4 March 2022
Agent replied Β· 3 May 2023
Hi Christine,
Many thanks for taking the time to write this recommendation.
We're delighted to read that you received a professional and proactive property service.
Best wishes from all at The Frost Partnership Estate Agents
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5/5
GoogleExcellent service from Colin White very professional and knowledgeable. A pleasure dealing with you - Thank you!
R Β· 23 March 2021
Agent replied
Hi
Many thanks for taking the time to write this 5 star review for Colin and the team at Langley.
We are delighted to read that you received a professional and knowledgeable property service.
We will pass your comments on to both Colin and our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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5/5
FacebookThanks for a good job keeping us informed through the various stages of the sale - great work..!
Andy Β· 13 November 2020
Agent replied Β· 11 May 2026
Hi Andy,
Thank you so much for the recommendation and you're very welcome!
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1/5
FacebookJust the worst experience I've ever had with an estate agent. Incredibly uncommunicative, slow in responses, inaccurate in information and rude.
Kate Β· 11 January 2019
Agent replied
Hi Kate,
We take all feedback seriously. We have sent you a private message regarding your experience.
Many thanks
Kind regards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.