Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJDG sure are a 5 star company. Nothing the Sales Department and the Rental Department. Craig has taken the responsibility to help secure for my son a tenant for his purchased from JDG flat and Craig has demonstrated to me, a Landlord in Cheshire, as being a genuine professional at what he does as a letting agent. I highly commend his professionalism and care toward securing the right tenant for our son. Well done JDG you have great staff and a fabulous infrastructure.
Anomonous · 15 October 2024
Agent replied · 22 October 2024
Hi T
Thanks for your kind words. We look forward to our continued working relationship. I’ll pass your kind words onto Craig in the letting team
Best wishes
John & Michelle
★★★★★ 5/5
GoogleJDG were absolutely brilliant to deal with from start to finish in the process of purchasing my first home. Fiona and Cassie in the office were really friendly and always at the other end of the phone and Louisa was brilliant to deal with when it came to the finer details. I don’t think I’ve ever known someone reply to emails quicker! Would highly recommend JDG to anyone purchasing or selling a property!
James · 26 April 2024
★★★★★ 5/5
GoogleI cannot recommend JD Gallagher highly enough. When you’re selling your house, you want the best company that will take care of everything from start to finish and they certainly delivered that. Louisa is just brilliant at her job! Thank you to everyone at JD Gallagher; John, Michelle and the whole team for all your support and for handling my sale with such professionalism.
Lorraine · 7 June 2022
Agent replied · 7 June 2023
Hi Lorraine - thank you for the 5 stars. I truly with you all the best for the future and I am so glad we could help you with your house move
Look after yourself
Michelle and John x
★★★★★ 5/5
GoogleIt's been a long process, but we hot there in the end. Louisa was absolutely fantastic, very jolly, very helpful and all ways kept us in the loop.
ALISON · 27 October 2024
Agent replied · 10 November 2024
Hi Alison - thanks for the kind words. Shared ownership houses tend to take longer to go through the process, I think due to all the paperwork involved! I don't know Louisa manages to keep so jolly with it all!
Anyway thank you for choosing to work with us. Your home was fab and I loved the views and open plan layout. More importantly so did your buyer!
Best wishes
~Michelle x
★★★★★ 5/5
GoogleLouisa & Rosie were super helpful in the process of selling our property & finding the perfect next home. Thank you for all of your help both!
Ella · 27 October 2024
Agent replied · 10 November 2024
Hi Ella
Thank you so much for your kind words. Your apartment was fab and a great first home. I can't wait to see what you do to your house. Keep in touch and thank you choosing to work with us both your sale and purchase. Happy New Home!
~ Michelle x
★★★★★ 5/5
GoogleJDG were the estate agent for the house we bought and Louise was our contact. As we were moving to Lancaster from out of town we needed a reliable agent and Louisa was honestly amazing she kept us up to date with everything that was going on and really pushed for us. We completed really quickly and are now in our new home and love it. Thank you so much Louisa you are a credit to JDG.
The Dunn family
Beverley · 30 August 2023
★★★★★ 5/5
GoogleCould not fault our experience with JDG at all. From the valuation to completion everyone was so friendly, helpful and always there to help. Especially Louisa, she was so helpful not only with our sale but advise on our purchase even though it was not through JDG themselves. Would always recommend to anyone selling a property. Thank you JDG 😊
Mike · 7 June 2022
Agent replied · 7 June 2023
Hi Mike
A big thank you to you and Alice for your kind words and I am so glad we could help and that you are finally in your new home! If you ever need any advice, you know where we are
No doubt I'll see you soon
Michelle and John x
★★★★★ 5/5
GoogleOutstanding g from beginning to end.
JDG won my business because their valuer had done homework, researched the locale and provided a data backed valuation. …
Andrew · 14 March 2026
Agent replied · 14 April 2026
Hi Andrew! Thank you so much for your kind words and for taking the time to share your experience. … More
★★★★★ 5/5
GoogleAbsolutely Phenomenal from start to finish!
We genuinely can't recommend JDG highly enough. From the valuation with Michelle, the photography/videography with David and Julie, the correspondence with Cassie, Fiona's magic touch finding us the perfect buyer, to the wonderful Louisa guiding us right through to completion and of course the rest of the JDG team we couldn't be happier. Everyone went above and beyond to make sure the whole process went as smoothly as possible. You are all incredible and we can't thank you all enough for all your expertise. YOU ARE FANTASTIC!! And we will be recommending you to everyone we know. A huge thank you from the bottom of our hearts.
THE JOHNSTON-WROOTS x
Sophie · 26 May 2024
Agent replied · 24 August 2024
Hi Sophie, good morning, I hope you are well.
I just wanted to thank you personally for the really nice review you have left about my team. To get reviews like this mean an awful lot to my team and it a great motivator to offer even better service in the future. Thank you again and I hope we can be of assistance again in the future.
John Gallagher
★★★★★ 5/5
GoogleJDG were very good in helping and advising me as a buyer, especially Louise. Whilst the long tedious process of arrangements for my purchase went on JDG did all they could in chasing issues up and cajoling other parties in the deal into getting a move on. I feel JDG proved to be a very good firm to deal with.
Mike · 3 August 2024
★★★★★ 5/5
GoogleHaving used JDG previously, when Mum passed away we decided to use them to sell the family home.
From the very start, Michelle was sympathetic, and went above and beyond in talking with the family and discussing our circumstances.
The whole sales team were great, informing us of what the stages were and advising us of booked viewings. Feedback was always forthcoming and when we had a buyer, the negotiation process was slick and painless.
Even on completion, we were kept informed every step.
Highly recommended!!
Garry · 17 May 2023
★★★★★ 5/5
GoogleWonderful, brilliant service. 10/10, excellent customer service and care, highly professional and efficient throughout. Michelle was brilliant, and the photographer was awesome too.
Louisa, my sales progressor, was fantastic at managing the process for me and kept everyone updated with news. Couldn't do enough to help, really lovely lady and I'd have been lost without her.
Thank you to the whole team.
Lucy · 25 June 2024
★★★★★ 5/5
GoogleMy company work with Michelle and her team as we supply them with a technology platform. Personally dealing with them over the last 3 months has been a joy, they are professional, passionate and incredibly forward thinking estate agents. Their enthusiasm in all things property is infectious and I look forward to continuing to work with them.
Amy · 7 June 2022
Agent replied · 7 June 2023
Hello Paddle boarding Amy! Thanks for your kind words. We love working with you guys and your product and tech helps me so much - Michelle x
★★★★★ 5/5
GoogleBought my first home through JDG and the whole service was nothing short of perfect! Louisa was fantastic throughout and even when she wasn't available there was always someone to help when required. Would definitely recommend whether buying or selling!
James · 6 May 2025
★★★★★ 1/5
GoogleVery very bad experience with this estate agency. Try and avoid this agency as much as you can. They tell lies from the day one of viewing to the day of completion which it was 10 month later. 10 month to complete a sale?! And they pretend to be the best agency in lancaster and morcambe but they are the WORST ones. Start from john and finish to Louisa very unprofessional... very disappointing and cost me so much money waiting 10 month for somthing which it was not my fault but agency...
Coli · 26 April 2024
Agent replied · 24 August 2024
Mr Kadiu, Thank you for your review, but I would have appreciated you putting the real reasons for the delays which were not the agent's fault but that of the Co-op probate department.
Agents have no control over how long a grant of probate takes and you were informed when you made your offer that the property was subject to a application for probate. You chose to carry on with your purchase and throughout the process Louisa kept you informed at all times and in fact it was Louisa who in the end went above your solicitors and managed to speak to the head of the Co-op probate department and got the matter expedited and through to completion. She also remained calm and professional at all times, even during the telephone conversations (recorded) with you when you were shouting and swearing at her and I only wish you had been the same instead of constantly demanding a £10,000 price reduction.
From my side, I only spoke with you when I was negotiating the original sale price, and you must remember I am working to get my vendor the best price which I believe I did even when you offered me a tyres for my car if I got you a better deal, which I refused.
I know your purchase was protracted and that was out of our control but that is no reason to behave in the manner you did towards Louisa whilst always being polite with me and I can only hope this isn't how to treat other people.
John Gallagher
★★★★★ 5/5
GoogleVery happy with everything they did throughout. Above and beyond and all really professional, friendly and polite. I made the right decision.
Neil · 14 March 2026
Agent replied · 14 April 2026
Hi Neil, so pleased to hear everything went well and the team were there to help. Thanks for leaving us such a great review!
★★★★★ 5/5
GoogleVery knowledgeable person aiming to get the best for every sale....I had my house on the market...sold in a week for full asking price....
On the other hand you can pay less and go elsewhere...you pay for what you get.
Farrell and Hayworth were reasonable but they cant meet demand through poor handling of my sale...I had no choice but to hand the towel in
Damien · 7 June 2020
Agent replied · 7 June 2023
Hi Damien - Thanks for the kind review. Your home in Scotforth was great and the fact it was so well finished really helped. All I had to do really was make sure the photos showed off all your hardwork to make sure you get the price! Now when are going to be moving again..... I'm sure your latest project must be almost finished - hehehehe x x
★★★★★ 5/5
GoogleWe moved to JDG after having our house on the market with another agent. Michelle was very approachable and easy to talk to from the very beginning. She was understanding of our circumstances and tried her very best to make sure she could get it on the market asap after already loosing time with previous agents.
Following the agreed sale, we met Louisa who was with us the rest of the process. Louisa was great!! Like Michelle, she was so easy to talk to and nothing ever seemed to much. I felt at ease with any questions I had for her regarding to sale and nothing was every to silly!! I didn’t feel like ‘just another customer’ when talking with Louisa, she always took the time to talk to us and showed a genuine interest to my family.
Would highly recommend (as already have done to family). Thanks for everything. 5 stars from us!!!!
Tina · 7 February 2023
★★★★★ 5/5
GoogleThis was the second time I have sold a house with JDG. I wouldn't use any other agent. The team are brilliant and don't let up for a minute once the sale is agreed. Louisa is an absolute demon in progressing the sale and keeps all parties informed all the way to completion. Thank you for your professionalism and amazing communication. Much appreciated.
Hilary · 27 March 2024
★★★★★ 5/5
GoogleExcellent service from start to finish thank you. A special thank you to Chris for taking the photos and producing the brochure, to Louisa who kept us updated on the progress of the purchase and Mr. Gallagher for his advice. Would recommend
Kathleen · 2 July 2023
Agent replied · 7 July 2023
Hi Kathleen - Thanks for your kind words. John (Mr JDG) is happy he got a mention too as often he is forgot!! Poor John. I hope you a happy in your new home. I'll pass your thanks onto Louisa x
★★★★★ 5/5
GoogleI have recently completed a purchase with JDG. I cannot fault the experience. Louisa was honest, friendly and helpful with all my queries, she made great recommendations for tradesmen and even chased up surveys on my behalf. I was informed throughout each step of the process. I would definitely recommend using JDG and Louisa in particular in your next house move.
Katy · 26 April 2024
★★★★★ 5/5
GoogleProfessional and personable.
Excellent communication throughout.
All staff members contributed to the process, making our sale and purchase a …
MIchael · 14 March 2026
Agent replied · 14 April 2026
Hi Michael! Thanks for taking the time to leave a review. Our team aims to work seamlessly together to ensure the best experience for our clients and I am pleased to hear that received that service. All the best with your new home.
★★★★★ 5/5
GoogleLouisa was not only on-hand but so supportive&helpful, provided excellent recommendations! Hats off to her&the staff! Thank you!!
Tom · 27 October 2024
Agent replied · 10 November 2024
HI Tom
Thanks for your kind words about Louisa. I'll make sure she knows. I love the house you have bought, what a view!
Happy New Home
Michelle x
★★★★★ 5/5
GoogleEfficient, good communications with the sales team and progress department including extra help with things like meter readings as we don't live locally.
Chris · 14 February 2026
Agent replied · 14 April 2026
Hi Chris, thanks so much for taking the time to leave us a review. I am really pleased to hear that the sales team were helpful and got your sale through. All the best.
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