Trusted Agent profile · Lancaster, Lancashire

Farrell Heyworth Lancaster reviews

★★★★★ Excellent

451 reviews across 1 platform

53a Market Street, Lancaster, Lancashire, LA1 1JG

Part of Farrell Heyworth, see every office.

Farrell Heyworth's office in Lancaster, Lancashire, at 53a Market Street, is rated 4.5 out of 5 across 451 reviews on 1 platform, including 451 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026.

Google logo

4.5 / 5

451

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lancaster office, from every platform, shown as written. First names only.

4/5

Google

Rating only, no written review.

Blessing · 6 June 2024

Agent replied · 20 June 2024

Thank you for your positive review. If you have any further questions or need assistance in the future, please contact our team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Rating only, no written review.

Tom · 29 February 2024

Agent replied · 21 March 2024

Thank you for your 5-star rating! We're pleased to have met your expectations. If you ever need assistance in the future, don't hesitate to contact our team. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Rating only, no written review.

Mark · 20 February 2024

Agent replied · 21 March 2024

Thank you for giving us a 5-star rating! We're delighted to know that you had a positive experience. If you have any specific feedback or if there's anything more you'd like to share, please feel free to let us know. We appreciate your support! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Rating only, no written review.

Laura · 16 December 2023

Agent replied · 30 December 2023

Thank you for your 5-star rating! We're delighted to hear that you had a positive experience with us. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We are always here to help. Thanks again for choosing Farrell Heyworth, and we wish you all the best. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Rating only, no written review.

Gloria · 1 October 2023

Agent replied · 30 December 2023

Thank you for the fantastic 5-star rating! We're delighted to hear that you had such a positive experience with Farrell Heyworth. If you have any more feedback or if there's anything else we can assist you with in the future, please feel free to let us know. Best regards, Jeremy Collins Director Farrell Heyworth

1/5

Google

Rating only, no written review.

D · 25 August 2023

Agent replied · 24 August 2024

We're sorry to hear that you were not satisfied with your experience. Your feedback is valuable to us, and we would appreciate the opportunity to learn more about the issues you encountered so we can address them accordingly. Please feel free to share any specific concerns or details about your experience with our team. Our goal is to provide excellent service to all our clients, and we regret that we fell short of your expectations. Your feedback will help us identify areas for improvement and ensure that we continue to deliver the best possible service to our clients. We take all feedback seriously, and we are committed to resolving any issues that may have arisen during your interaction with us. If you would like to discuss your concerns further, please don't hesitate to get in touch with our team directly. We value your business and want to ensure that we can address any issues to your satisfaction. Thank you for taking the time to provide your feedback, and we hope to have the opportunity to improve your experience in the future. Sincerely, Jeremy Collins Director Farrell Heyworth

1/5

Google

Rating only, no written review.

Dominika · 12 August 2023

Agent replied · 26 August 2023

We're sorry to hear that you were not satisfied with your experience. Your feedback is valuable to us, and we would appreciate the opportunity to learn more about the issues you encountered so we can address them accordingly. Please feel free to share any specific concerns or details about your experience with our team. Our goal is to provide excellent service to all our clients, and we regret that we fell short of your expectations. Your feedback will help us identify areas for improvement and ensure that we continue to deliver the best possible service to our clients. We take all feedback seriously, and we are committed to resolving any issues that may have arisen during your interaction with us. If you would like to discuss your concerns further, please don't hesitate to get in touch with our team directly. We value your business and want to ensure that we can address any issues to your satisfaction. Thank you for taking the time to provide your feedback, and we hope to have the opportunity to improve your experience in the future. Sincerely, Jeremy Collins Director Farrell Heyworth

5/5

Google

Rating only, no written review.

Sajesh · 29 June 2023

Agent replied · 29 July 2023

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Rating only, no written review.

Theresa · 31 March 2023

Agent replied · 29 July 2023

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Rating only, no written review.

Ingrid · 2 October 2022

Agent replied · 29 July 2023

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

1/5

Google

Rating only, no written review.

Drowken · 29 July 2022

Agent replied · 29 July 2023

Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. If you would be willing to expand on your review our branch team would be grateful to hear from you at lancaster@farrellheyworth.co.uk This will help us to identify the difficulties our customers may be experiencing so we can provide our normal exceptional customer service standards as quickly as possible. Kind regards, Jeremy Collins, Director

5/5

Google

Rating only, no written review.

Chrissy · 29 July 2022

Agent replied · 29 July 2023

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Rating only, no written review.

Jordon · 29 July 2022

Agent replied · 29 July 2023

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Rating only, no written review.

Atkinson · 29 July 2021

Agent replied

Thank you so much for taking the time to leave such a thoughtful review, the whole team will be delighted. We're very proud of our hard working staff and thrilled that they have been able to provide you with such a great service. If we can be of any further assistance please don't hesitate to give us a call. All the best, The farrell Heyworth team.

5/5

Google

Rating only, no written review.

Cath · 29 July 2021

Agent replied · 29 July 2023

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

4/5

Google

Rating only, no written review.

Imogen · 29 July 2021

Agent replied · 29 July 2023

Thank you for taking the time to leave us a great rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

4/5

Google

Rating only, no written review.

Mary · 21 June 2021

Agent replied · 20 June 2024

Thank you for taking the time to leave reply. I'm very sorry to hear you have experienced some difficulties when finding your new home. I've spoken to my colleagues about the matter and they have assured me that we are doing everything we can to find a suitable property that meets your requirements. I understand you have recently viewed an alternative property and we are just waiting to hear if it's suitable. Once you have confirmed this with the team they'll ensure we arrange everything to your satisfaction. If you have any other queries the team would be delighted to help. Wishing you all the best in your new home. Jeremy collins - Director

5/5

Google

Rating only, no written review.

Leo · 2 June 2021

Agent replied

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

1/5

Google

Rating only, no written review.

Nadine · 1 June 2021

Agent replied

Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. I have been unable to find any record on our system under the name you have provided here. If you would like to discuss this with the team, please contact us at lancaster@farrellheyworth.co.uk and we would be delighted to help. Kind regards, Jeremy Collins, Director

4/5

Google

Rating only, no written review.

Imogen · 29 May 2021

Agent replied

Thank you for taking the time to leave us a great rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Rating only, no written review.

Andrew · 1 May 2021

Agent replied

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Rating only, no written review.

Chris · 24 April 2021

Agent replied

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Rating only, no written review.

Ahmed · 21 April 2021

Agent replied

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Rating only, no written review.

Jade · 17 April 2021

Agent replied

Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Farrell Heyworth's Google reviewsLeave Farrell Heyworth a review

Questions about Farrell Heyworth Lancaster

How many reviews does Farrell Heyworth Lancaster have?

Farrell Heyworth's Lancaster office has 451 reviews across 1 platform: 451 on Google.

What is Farrell Heyworth Lancaster's rating?

Farrell Heyworth Lancaster is rated 4.5 out of 5 across all 451 reviews, and 4.5 out of 5 on Google from 451 reviews.

Has Farrell Heyworth won any awards?

Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.

Where is Farrell Heyworth's Lancaster office?

Farrell Heyworth Lancaster, 53a Market Street, Lancaster, Lancashire, LA1 1JG.

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