Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleRating only, no written review.
Blessing · 6 June 2024
Agent replied · 20 June 2024
Thank you for your positive review. If you have any further questions or need assistance in the future, please contact our team who would be delighted to assist.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleRating only, no written review.
Tom · 29 February 2024
Agent replied · 21 March 2024
Thank you for your 5-star rating! We're pleased to have met your expectations. If you ever need assistance in the future, don't hesitate to contact our team. Best regards, Jeremy Collins Director Farrell Heyworth
★★★★★ 5/5
GoogleRating only, no written review.
Mark · 20 February 2024
Agent replied · 21 March 2024
Thank you for giving us a 5-star rating! We're delighted to know that you had a positive experience. If you have any specific feedback or if there's anything more you'd like to share, please feel free to let us know. We appreciate your support!
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleRating only, no written review.
Laura · 16 December 2023
Agent replied · 30 December 2023
Thank you for your 5-star rating! We're delighted to hear that you had a positive experience with us. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We are always here to help. Thanks again for choosing Farrell Heyworth, and we wish you all the best.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleRating only, no written review.
Gloria · 1 October 2023
Agent replied · 30 December 2023
Thank you for the fantastic 5-star rating! We're delighted to hear that you had such a positive experience with Farrell Heyworth. If you have any more feedback or if there's anything else we can assist you with in the future, please feel free to let us know.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 1/5
GoogleRating only, no written review.
D · 25 August 2023
Agent replied · 24 August 2024
We're sorry to hear that you were not satisfied with your experience. Your feedback is valuable to us, and we would appreciate the opportunity to learn more about the issues you encountered so we can address them accordingly.
Please feel free to share any specific concerns or details about your experience with our team. Our goal is to provide excellent service to all our clients, and we regret that we fell short of your expectations.
Your feedback will help us identify areas for improvement and ensure that we continue to deliver the best possible service to our clients. We take all feedback seriously, and we are committed to resolving any issues that may have arisen during your interaction with us.
If you would like to discuss your concerns further, please don't hesitate to get in touch with our team directly. We value your business and want to ensure that we can address any issues to your satisfaction.
Thank you for taking the time to provide your feedback, and we hope to have the opportunity to improve your experience in the future.
Sincerely,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 1/5
GoogleRating only, no written review.
Dominika · 12 August 2023
Agent replied · 26 August 2023
We're sorry to hear that you were not satisfied with your experience. Your feedback is valuable to us, and we would appreciate the opportunity to learn more about the issues you encountered so we can address them accordingly.
Please feel free to share any specific concerns or details about your experience with our team. Our goal is to provide excellent service to all our clients, and we regret that we fell short of your expectations.
Your feedback will help us identify areas for improvement and ensure that we continue to deliver the best possible service to our clients. We take all feedback seriously, and we are committed to resolving any issues that may have arisen during your interaction with us.
If you would like to discuss your concerns further, please don't hesitate to get in touch with our team directly. We value your business and want to ensure that we can address any issues to your satisfaction.
Thank you for taking the time to provide your feedback, and we hope to have the opportunity to improve your experience in the future.
Sincerely,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleRating only, no written review.
Sajesh · 29 June 2023
Agent replied · 29 July 2023
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleRating only, no written review.
Theresa · 31 March 2023
Agent replied · 29 July 2023
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleRating only, no written review.
Ingrid · 2 October 2022
Agent replied · 29 July 2023
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 1/5
GoogleRating only, no written review.
Drowken · 29 July 2022
Agent replied · 29 July 2023
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued.
If you would be willing to expand on your review our branch team would be grateful to hear from you at lancaster@farrellheyworth.co.uk This will help us to identify the difficulties our customers may be experiencing so we can provide our normal exceptional customer service standards as quickly as possible.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleRating only, no written review.
Chrissy · 29 July 2022
Agent replied · 29 July 2023
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleRating only, no written review.
Jordon · 29 July 2022
Agent replied · 29 July 2023
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleRating only, no written review.
Atkinson · 29 July 2021
Agent replied
Thank you so much for taking the time to leave such a thoughtful review, the whole team will be delighted. We're very proud of our hard working staff and thrilled that they have been able to provide you with such a great service. If we can be of any further assistance please don't hesitate to give us a call. All the best, The farrell Heyworth team.
★★★★★ 5/5
GoogleRating only, no written review.
Cath · 29 July 2021
Agent replied · 29 July 2023
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 4/5
GoogleRating only, no written review.
Imogen · 29 July 2021
Agent replied · 29 July 2023
Thank you for taking the time to leave us a great rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 4/5
GoogleRating only, no written review.
Mary · 21 June 2021
Agent replied · 20 June 2024
Thank you for taking the time to leave reply. I'm very sorry to hear you have experienced some difficulties when finding your new home. I've spoken to my colleagues about the matter and they have assured me that we are doing everything we can to find a suitable property that meets your requirements. I understand you have recently viewed an alternative property and we are just waiting to hear if it's suitable. Once you have confirmed this with the team they'll ensure we arrange everything to your satisfaction.
If you have any other queries the team would be delighted to help.
Wishing you all the best in your new home.
Jeremy collins - Director
★★★★★ 5/5
GoogleRating only, no written review.
Leo · 2 June 2021
Agent replied
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 1/5
GoogleRating only, no written review.
Nadine · 1 June 2021
Agent replied
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued.
I have been unable to find any record on our system under the name you have provided here. If you would like to discuss this with the team, please contact us at lancaster@farrellheyworth.co.uk and we would be delighted to help.
Kind regards,
Jeremy Collins, Director
★★★★★ 4/5
GoogleRating only, no written review.
Imogen · 29 May 2021
Agent replied
Thank you for taking the time to leave us a great rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleRating only, no written review.
Andrew · 1 May 2021
Agent replied
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 24 April 2021
Agent replied
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleRating only, no written review.
Ahmed · 21 April 2021
Agent replied
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleRating only, no written review.
Jade · 17 April 2021
Agent replied
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.