Entwistle Green Lancaster Sales reviews

★★★★★ 5/5

Google

Many thanks go to Michael and Cody for their professional and caring manner they both provided in managing the letting of my property. They took away the stress with reassurance for a smooth process. Much appreciated.

Angela · 25 June 2024

★★★★★ 5/5

Trustpilot

Great profession service

Great profession service, easy communication, helpful and friendly staff. Bethany was be absolutely amazing with all answers and questions.Thank you for your property. 10⭐

Mantas · 27 March 2024

★★★★★ 5/5

Google

A very helpful and efficient team. Cody and Rosie guided me through the letting process at all stages and Michael very kindly visited the property to provide measurements and details when I had any queries. Emails answered promptly and nothing has been too much trouble. Highly recommended!

Sam · 24 October 2023

★★★★★ 1/5

Trustpilot

If you want money stolen from you then rent from these scammers

My pensioner father moved out of one of their properties in June into sheltered accommodation. They have owed him over £1000 since then in rent overpayment and deposit. Despite numerous emails and calls they are still withholding his money and he's now in arrears at his new property. Sheila and Anthony from the Allerton branch have been no help in sorting this problem despite numerous attempts to get his money back. We will now have no option than to seek legal advice on how we can get his money back. They are shameless scammers, avoid at all costs or you will regret it.

Max · 7 August 2023

★★★★★ 5/5

Google

Entwistle Green of Lancaster provided an excellent service and completed the residency in a timely manner and provided clear and comprehensive documentation. Our agent, Cody, made the process a pleasurable experience. We found her friendly yet professional and apreciated her excellent communication skills.

Michael · 28 November 2023

★★★★★ 1/5

Trustpilot

Myself and my wife finally got a…

Myself and my wife finally got a viewing of a ground floor not far from where we were living! Ground floor flat based in mater close long lane L9 after the first time the agent never showed up last Saturday.

Phillip · 31 May 2025

★★★★★ 1/5

Trustpilot

Absolute disgrace

Absolute disgrace. We had problems with the waste pipes and they left us live in a house full of fecal matters. When I was calling them and crying they have said to me there is no need to be upset. We have reported multiple issues in the house and they did not even reply or replied after months. Refused to give deposit back and when I told them they have 10 days to give the deposit back, they tried to convice me it is 28 days.Absolute s**t show this company. Avoid at all cost if you don’t want to deal with incompetent agency.

Zuzana · 30 June 2023

★★★★★ 5/5

Trustpilot

jack helped us through moving from…

jack helped us through moving from amberbanks grove to warley road and made the move go smoothly, he is great, highly recommend this company.

Aaron · 11 November 2025

★★★★★ 5/5

Google

Cody and Michael are very helpful, responsible and responsive!! We were renting a house during easter holiday and Cody even sent us picture and video of the new property during the holiday to make sure everything is alright! Highly recommend their services!!!

Satya · 24 October 2023

★★★★★ 1/5

Trustpilot

I really would not give them one star…

I really would not give them one star we reported faults throughout our tenancy we left the property because the toilet was not fixed and the bath was broken and shower was leaking we even reported this to the landlady and the landlady has relet the property after we left the property even though she knew the property was inhabitable and yet the estate agents are saying were liable for the rent and any damages to the property even the landlord has relet the property there were also lead pipes in the property the lead was so high in the drinking water it made my partner loss her hair the landlady saw the blood test results and water board did reading of the drinking water in the property which the landlady saw the results of this which she denies ever seeing and she even says she can not speak English and she is making the new tenant so ill

MISS · 5 May 2023

★★★★★ 5/5

Google

We felt on a whole, more honesty, friendly calls checking our progress from start to finish. I appreciated Stephanies positive attitude and very informative and helpful throughout. Many thanks to the whole team. Mark and Melissa

Mark · 20 June 2025

★★★★★ 5/5

Google

Both Cody and Michael have been a huge help in finding me a great new tenant and in record time too - a real pleasure to deal with and more than happy to help with any questions I had ! !

D · 24 October 2023

★★★★★ 5/5

Google

From my experience they were very useful. They chased up solicitors and seemed genuinely interested in processing the house transaction as quickly and smoothly as possible. Compared with what I've heard about other estate agents, Entwistle Green were very good!

Luke · 24 October 2023

★★★★★ 1/5

Trustpilot

STAY CLEAR OF THEM

I paid them to manage my house some years back that I had rented out. They must be in some kind of an arrangment with a little known energy provider (To my recollection called 'Sparks') who they tried to push onto my tentants, but the tenants refused.However, when the house became empty again and I put it up for sale. Entwhistle must have informed this energy company that the house was empty, because after some months, that energy company sent me a bill close to £150 for standing charges. I never agreed to them being an energy provider, but they threatened me with legal recovery of the bill if I didn't pay it. I had no choice but to pay. On confronting them, Entwhistle didn't deny what they had done and tried to justify it. Their excuses were as pathetic as they are. Stay clear of this organisation.

Youtube · 14 March 2023

★★★★★ 1/5

Trustpilot

Unresponsive and unprofessional

Unresponsive and unprofessional. Deposit funds withheld long after tenancy ended, requiring escalation. Avoid.

Shervinzd1 · 16 January 2026

★★★★★ 1/5

Trustpilot

Incompetent, disorganised and careless

I had a truly awful experience with this estate agent during my tenancy. They were disorganised, unhelpful, and constantly failed to take responsibility for their mistakes.

Alina · 13 September 2025

★★★★★ 1/5

Trustpilot

If I could give them minus 20 stars…

If I could give them minus 20 stars I would.Avoid this estate agent if you can. Wish I had read these reviews before I tried to buy a property listed by them. No replies to emails. Made me meet with their mortgage advisor despite my partner being a mortgage advisor which was a complete waste of my time. Offer on a house accepted in November, surveys and quotes paid for as well as solicitors fees to find out in February that probate hadn't even been applied for yet so they had lied from the start. Currently still waiting for just an acknowledgement response for a complaint email I sent them a week ago! They haven't even apologised for what's gone on which would clearly be a stressful and upsetting situation for me or anyone really. Their lack of contact only exacerbates things and I'm left waiting with no indication of a timeline at all. Absolute joke.

Lydie · 13 February 2023

★★★★★ 5/5

Google

After a long and difficult process trying to find a rental property, Entwistle Green really came through with the most spectacular support. I can't say how thankful I am to Louise for going above and beyond to help, and the support has continued to be just as amazing after moving in.

Jodie · 24 October 2022

★★★★★ 1/5

Trustpilot

Rented a property for a year the roof…

Rented a property for a year the roof had been leaking from day 1 reported to the agent whilst I was sat there in the office I could not believe my ears lettings manager on the phone with landlord admitted that not the tenant before me but the tenant before the previous tenant reported the leak.The property was not clean when we moved in also furniture left behind no smoke alarm no carbon monoxide sensor.They or the landlord do not care about their tenants when the contract was up I moved out even the council got involved.The leak was resolved after we moved out what a coincidence.Gues what even arguing took a month to get our deposit back.Avoid at all cost they do not care about you!

Mario · 21 January 2023

★★★★★ 5/5

Google

Cody and Michael did a great job for us, renting out out apartment within a week of it going onto the market. They provided excellent feedback at all times of the process and made the experience seem effortless

Philip · 24 October 2023

★★★★★ 5/5

Google

Fantastic experience from start to finish. Nothing was too much trouble. Thanks especially to Jan (the viewer), josh & Kimberley. The gift box was a lovely touch when I collected the keys to our new home, thank you.

Zoe · 24 October 2023

★★★★★ 5/5

Google

Brilliant service! Michael and Cody are very professional, friendly, and efficient! They are always happy to help! Emma and Amy are also very nice. I would highly recommend them!

M · 26 April 2024

★★★★★ 5/5

Trustpilot

Great estate agents

Found the blackpool branch to be very responsive and helpful in looking to purchase a property. Amy in particular as be very helpful with suggestions and advise very pleasent and approchable, always happy to help in a friendly manor.Definatly one of the best estate agents I've been dealing with.

Maureen · 26 October 2024

★★★★★ 1/5

Trustpilot

The Maghull office mismanaged my…

The Maghull office mismanaged my property from 2017-2024, according to the contract they were supposed to inspect the property every 3 months, this never happened despite regular requests.

Nelly · 16 July 2025