Trusted Agent profile · Burnley
★★★★★
268 reviews across 2 platforms
1A Manchester Road, Burnley, BB11 1HQ
Bridgfords's office in Burnley, at 1A Manchester Road, is rated 4.6 out of 5 across 268 reviews on two platforms, including 265 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.
The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Burnley office, from every platform, shown as written. First names only.
5/5
GoogleAs a first time buyer I appreciated the extra reassurance and help from Bridgfords! Really friendly and helpful staff, cheerz Nicola!
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely fantastic service from all the staff at the Burnley branch, from start to finish i was kept up to date with everything regarding my sale. I could not recommend them enough. A massive thank you to all the staff.
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleGreat service from start to finish. All the staff at bridgfords were great throughout the sale of our home. They’ve also helped massively in our search for a new home. Down to earth approachable and honest! Would highly recommend.PositiveResponsiveness, Professionalism
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleThe staff were all very efficient , friendly, and professional. Faultless from start to finish. Excellent service, would highly recommend Bridgfords to anyone.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBridgfords gave a professional presentation for my property, with a very good photo layout, which helped to sell the property quickly. They also gave a very prompt and efficient maintenance service.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI found the service from Brigfords at Burnley to be outstanding on our purchase, Beverley always returned my calls and gave me an update, nothing was ever to much. Highly recommend this estate agents to anyone . Service excellent definitely deserves 5 stars
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
5/5
GoogleCaring, supportive and professional. I've let my property with Bridgfords since 2014 and they have been able to help with finding and managing tenants as well as coordinate repairs. Staff are friendly and supportive and keep me informed every step of the way.
Wonderful to read Keith that you have been receiving a supportive and professional service from our Lettings team at Bridgfords for the past 4 years. Best wishes, Scott
5/5
GoogleBobbie and her colleagues have been brilliant, from dealing with previous tenants moving out to finding good new tenants and having them move in. They kept me informed throughout the whole process.
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
1/5
YellShockingly Bad !!!!
From a tenants point of view these letting agent's (kirsty the manager) is truely awful. They make up lies and play the tenant and landlord/ladys off of one another to get themselves out of trouble. Kirsty told the council i wouldnt let them into the house to do the repairs !! Utter rubbish ! Finaly threatening me with emails that she would use my emails to make a complaint against the council pushed me over the edge and she got told !! They take zero responsibility for either your welfare and are happy to let sub standard housing. Utter joke !!!
5/5
GoogleI recently purchased a property marketed by Bridgfords. Whilst all the viewings was with the Vendor directly, communication was excellent and the overall service was great. If my main contact was away there was always someone else available and up to speed.
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
GoogleA huge thank you to all the team at Bridgfords Burnley. An excellent service from start to finish. Great communication with updates every step of the way. If you're looking for a professional and efficient estate agent, look no further. Highly recommend.
Hi Claire, Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would highly recommend the team. Kind regards, Donna.
5/5
GoogleGreat experience with Bridgefords.I found the house I was looking for on their website.I have been really impressed with the service provided by them.All the staffs were friendly and professional.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI have recently bought my first house, don't have any idea what were I do. Beverly assisted me and always there to help me. I do reccomend them very professional and helpful. Thank youPositiveProfessionalism
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery happy with the service from the Burnley office, everyone was friendly and helpful, thankyou to Nicola for all her help and advice during the course of our purchase. Would definitely recommend this team.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us this amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleThe worst agency in Burnley, I had an appointment with them on Saturday and nobody came ,even not answered to my call ,I waited with my wife and newborn baby 20 minutes....no sorry ,no apologies from Bridgfords Estate .
Good afternoon, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
Google5 Satr service from Bridgfords Burnley staff Thank you melanie.ainsworth And beverly.drury So nice and kind people and best service it's from Fahima Siyath
5/5
GoogleSamantha Crowley helped me secure my ideal Flat and the process went like clockwork.. Thank you...
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
5/5
GoogleReally lovely helpful staff. My experience with them was really smooth. Highly recommend this estate agency.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
4/5
GoogleBridgfords sold our property within the week. We were very pleased with all the team. They kept us informed throughout. We would recommend them.PositiveResponsiveness, Quality, Professionalism
Many thanks for your wonderful recommendation and review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBridgfords were very professional in selling our property, always kept in touch with us on the progress of our sale, we would highly recommend Bridgfords.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleUsed Bridgfords in Burnley to sell our property. The team were excellent in keeping us informed in terms of viewings and feedback. Whenever we had a query they responded in an efficient manner. We would definitely recommend them.
Thank you very much for such a great review, i am pleased to learn that you were kept informed throughout the process of your sale. Best of luck in your future endeavours. Kind Regards, Sarah
5/5
GooglePerfect in every way possible, patient, friendly, nothing to much trouble.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGenuinely brilliant service, I spoke with Beverley about a purchase through Bridgefords and she was incredibly helpful, proactive and knowledgeable. Thank you for helping us find our new home.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleHighly recommend Bridgfords who sold our property. Excellent service throughout the whole process.
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bridgfords, Burnley won Gold; Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Halifax won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.
