Trusted Agent profile · Burnley

Bridgfords Burnley reviews

★★★★★ Excellent

278 reviews across 2 platforms

1A Manchester Road, Burnley, BB11 1HQ

Bridgfords's office in Burnley, at 1A Manchester Road, is rated 4.7 out of 5 across 278 reviews on two platforms, including 275 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.

Google logo

4.7 / 5

275

Reviews on Google

This office

Yell logo

2.3 / 5

3

Reviews on Yell

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Burnley office, from every platform, shown as written. First names only.

5/5

Google

Easy Pleasant transaction, very helpful staff a pleasure to deal with. Thank youPositiveResponsiveness, Professionalism

Jamie · 17 June 2022

Agent replied · 16 June 2024

Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We use bridgfords to find tenants and manage our properties in Burnley. They are excellent. The letting team is very professional, knowledgable, and excellent to deal with.

Jeffrey · 18 June 2019

Agent replied · 16 June 2024

Hi Jeffrey Thankyou very much for the 5* review! great to hear we've been providing you with an excellent service with finding new tenants and managing your properties! Kind regards, Jake

5/5

Google

Perfect combination of personal attention, yet always professional. Excellent service and worth paying a little extra for.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 17 June 2021

Agent replied · 16 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

The team at Bridgfords Burnley provided an outstanding service. I would highly recommend.

Vikki · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

the staff are fantastic and helped me through every step of the way.

Steven · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Great communication, courteous, punctual, friendly, honest... A pleasure to deal with thank you!

Mister · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Brigfords lettings provide an efficient and professional service managing my property. They found good tenants for my property and sorted repair issues efficiently.

Judith · 18 June 2019

Agent replied · 16 June 2024

Thank you Judith for taking the time to leave us your 5* review! I will, of course, make sure your kind words are forwarded to our local Bridgfords team. Kind regards, Scott

1/5

Google

No idea didn't make contact didn't need to.

Kenneth · 17 June 2022

Agent replied · 16 June 2024

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Absolutely lovely people helped out a lot

Jacob · 17 June 2022

Agent replied · 16 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent standard of service throughout.PositiveProfessionalism

Saj · 24 August 2022

Agent replied · 16 June 2024

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Always very helpful and professional

Pauline · 17 June 2022

Agent replied · 16 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

An excellent team of professionals. From deciding the selling price, photographing, listing and encouraging a steady stream of buyers to my property, the process has been a very positive. Thank you so much for selling my house and for being so good at regularly keeping in touch, from start to finish.

Gudrun · 18 June 2018

5/5

Google

Burnley branch sold my house in Summer 2017. Very professional and helpful all throughout the process. Everyone I dealt with was very patient with me as I had a lot of questions. They kept me informed from start to finish. I would and have recommended them to friends and family.

Daisy · 18 June 2018

3/5

Google

Kirsty the letting's manager is good at her job, responsive to enquiries and even answers the phone on holiday! I highly recommend using Bridgfords to find a tenant. However the management support is lacking; quotes for work have been expensive and when I've questioned the quotes contractors have not responded.

Robert · 18 June 2016

5/5

Google

Superb service from start to finish.

Lee · 17 June 2021

Agent replied · 16 June 2024

Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service throughout, friendly staffs .

Hing · 17 June 2020

Agent replied · 16 June 2024

Thank you for the amazing 5* review. Kind regards, Lucy

5/5

Google

Excellent service. Thank you as always

Samantha · 18 June 2019

Agent replied · 16 June 2024

Thank you Samantha for your 5* review. All the best, Mike.

1/5

Google

Rude staff DO NOT USE!

Ilyas · 18 June 2018

Agent replied · 16 June 2024

Good afternoon, Thank you for taking the time to leave this feedback. I am sorry to read this. Please be assured that all feedback is taken very seriously and enables us to improve our services going forward. Many thanks, Regan

5/5

Google

Rating only, no written review.

Skye · 9 April 2026

Agent replied · 16 April 2026

We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!

2/5

Google

Communication from this company, be it written or verbal is abmissal!

Stan · 19 June 2015

5/5

Google

Excellent service.

Lilian · 27 April 2025

5/5

Google

Rating only, no written review.

Brenda · 18 January 2024

Agent replied · 16 June 2024

Thank you Brenda!

5/5

Google

Rating only, no written review.

Hilary · 22 July 2023

Agent replied · 16 June 2024

Thank you for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Bad service

GROUNDandPOUND92 · 17 June 2023

Agent replied · 16 June 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Bridgfords Burnley

Has Bridgfords won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords, Burnley won Gold; Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Halifax won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Bridgfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burnley.

What do you need help with?
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