Trusted Agent profile · Burnley

Bridgfords Burnley reviews

★★★★★ Excellent

268 reviews across 2 platforms

1A Manchester Road, Burnley, BB11 1HQ

Bridgfords's office in Burnley, at 1A Manchester Road, is rated 4.6 out of 5 across 268 reviews on two platforms, including 265 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.

Google logo

4.7 / 5

265

Reviews on Google

This office

Yell logo

2.3 / 5

3

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Burnley office, from every platform, shown as written. First names only.

5/5

Google

Samantha, who is very friendly and approachable, handled my Rent application very speedily and kept me informed every step of the way as I needed to move very quickly, would highly recommend their service

Wezzalot · 22 July 2023

Agent replied · 16 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely brilliant team, would highly recommend them, very caring and efficient.

Karen · 27 October 2024

Agent replied · 10 November 2024

Thank you for your 5* review and recommendation Karen. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

The agent are absolutely nice and patient.

Maryam · 20 December 2024

Agent replied · 22 December 2024

Many thanks for your marvellous 5* review Maryam. Best wishes, Lucy, Customer Relations.

5/5

Google

I highly recommend Bridgfords agencies. I bought an apartment through agencies. I could count on your help and support. And the employees of the agency are very nice and offer their help.

Agata · 21 August 2023

Agent replied · 16 June 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The team at Bridgfords Burnley, made the process of selling my house as pain free as possible. They provided regular updates on progress and were very responsive in responding to any questions I had. Always friendly, I would be happy to recommend them to any seller in the area.PositiveResponsiveness, Professionalism

Craig · 24 August 2021

Agent replied · 16 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We recently purchased a house through Bridgford they were always friendly, helpful and answered all our queries The whole process was handled smoothly and efficiently and we would have no hesitation in recommending them.

Peter · 17 June 2023

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

4/5

Google

I,ve only looked on their website once and spoke to a lady she was lovely and when explained about the property i jnew it was,bt for us.

Kahrol · 20 October 2023

Agent replied · 16 June 2024

Many thanks for your outstanding review. Best wishes, Lucy, Customer Relations.

5/5

Google

Pleasant straight-forward interaction with Nicola and Colin at Bridgfords, Burnley, as we bought our new home. Helpful with their advice and prompt in all dealings with us. Thank You.

David · 21 August 2023

Agent replied · 16 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

1/5

Google

Do not deal with these letting agents if possible, they do not provide details upon request, they are slow to respond, and will not even tell you if your application is unsuccessful unless you ring them up. They also expect money upfront before beginning an application.NegativeResponsiveness, Professionalism

Rachael · 17 June 2021

Agent replied · 16 June 2024

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

A very professional service. Timely responses and very helpful. The sale went without a hitch. Would love to work with Beverley, Nicola and the entire Bridgfords team in Burnley.

Inemo · 22 July 2023

Agent replied · 16 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Sold my house through Bridgfords. From the initial meeting everything ran smoothly. Had great service throughout. Kept me well informed throughout the process. Would definitely recommend as an estate agents

N · 17 June 2023

Agent replied · 16 June 2024

Many thanks Nesba for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very Happy with service, win win, Samantha Crowley looked after me and the whole process was quite quick and seamless

Amir · 18 January 2024

Agent replied · 16 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Everyone at the Burnley office has been terrific. During very trying times, they have gone out of their way to help at every stage. If you are looking for a personal service, you will find it here. Thanks again gang, stay safe.PositiveResponsiveness, Quality, Professionalism, Value

Aaron · 17 June 2021

Agent replied · 16 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

friendly and polite, keeped me informed with updates on ever stage of the process, I would recommend 👌 very happy 😊 bobbie and her colleagues were amazing …

James · 17 June 2023

Agent replied · 16 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely fantastic estate agent, I bought my house from them and the service was great! They kept me informed every step of the way. Very happy 😊 …

Amy · 17 June 2023

Agent replied · 16 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

We sold and bought through Bridgfords Burnley, and the service was brilliant. We would recommend Bridgfords as a top local estate agent. Brilliant from start to finish.

Karl · 17 June 2023

Agent replied · 16 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Really helpful teams at Bridgfords Burnley who sold our house quickly kept us informed during our purchase would highly recommend

Phillip · 19 November 2023

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently moved into a rental with this company and I have never had a move that has been so easy. The service was great from start to finish and the staff genuinely cannot do enough to help. Yazmin and Daisy are a great attentive team. Would definitely recommend.

Sarah-Jane · 18 June 2019

Agent replied · 16 June 2024

Hi Sarah-Jane Thank you for leaving this review. I will make sure your kind words are fed back to Yazmin and Daisy because they have both earned every one of those 5 stars! Kind regards, Chris

5/5

Google

Top team to deal with not one issue, sold my house within one week how good is that.

Paul · 19 December 2023

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The whole team at Bridgeforths , beginning with Rob and the valuation to the final completion, I was kept regularly informed on the whole progress of the sale by Melanie and Beverly

JOHN · 10 November 2024

5/5

Google

Property sold quickly, excellent communication throughout the sale process, fair valuation and good advice given. Overall very pleased with the service from the whole team.

Jonny · 17 June 2023

Agent replied · 16 June 2024

Thank you so must for your wonderful 5* review of our local team. I will ensure your kind comments are known to the local team. Best wishes, Scott @ Customer Relations

5/5

Google

Great team in Burnley, they kept me informed at all stages and were always very helpful. I would definitely recommend them to anyone thinking of buying, selling and letting property out. They have been professional and friendly throughout.PositiveResponsiveness, Quality, Professionalism

Naima · 24 August 2021

Agent replied · 16 June 2024

Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations

5/5

Google

Bobby and Grace have been absolutely fantastic since they got in touch with me. Top class service. Nothing is ever too much trouble, even when they are rushed off of their feet. Highly recommended.

Faiyaz · 17 June 2022

Agent replied · 16 June 2024

Thanks so much for your lovely 5* review! Bobbie, Grace and the team really appreciate your kind words! Graham, Customer Relations

4/5

Google

Very friendly and helpful. Quick process with mo problems

Lynne · 17 May 2024

Agent replied · 16 June 2024

Lynne Walsh thanks for your great review. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Bridgfords Burnley

Has Bridgfords won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords, Burnley won Gold; Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Halifax won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.

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