Trusted Agent profile · Lancashire

Bridgfords Lancashire reviews

★★★★★ Excellent

268 reviews across 2 platforms

1A Manchester Road, Burnley, Lancashire, BB11 1HQ

Bridgfords's office in Lancashire, at 1A Manchester Road, is rated 4.6 out of 5 across 268 reviews on two platforms, including 265 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.

Google logo

4.7 / 5

265

Reviews on Google

This office

Yell logo

2.3 / 5

3

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lancashire office, from every platform, shown as written. First names only.

5/5

Google

I am a property investor and recently purchased a house via Bridgfords, Burnley. My main contact person in the office was Beverly. She is professional, efficient, and extremely helpful. It was a tricky transaction (far from a standard one you expect) but Beverly went above and beyond an agent's responsibility to ensure the the deal happened and both parties are kept happy and informed. I will certainly work with Bridgfords in near future again.

Reza · 17 June 2020

Agent replied · 16 June 2024

Thank you Reza for your amazing 5* review and kind words of our dedicated team. It is great to see that they went above and beyond your expectations and that you would work with us again. Best wishes, Lucy.

5/5

Google

Thank you to all the team at Bridgefords Burnley for making the sale of our property stress free and easy. Your team were professional, approachable and there to answer any questions we had. Nothing was too much trouble. Fantastic service and would highly recommend Bridgefords Burnley to all. Thanks again :-)

Ted · 17 June 2023

Agent replied · 16 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Beverly/Nicola and team have been utterly amazing dealing with my property purchase. Super quick responses to emails, calls. Friendly service. I couldn't of asked for a better service. Highly recommended.They are a credit to this company.

Jan · 17 May 2024

Agent replied · 16 June 2024

Thank you jan smith for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The staff at Bridgfords Burnley are all very professional & courteous. They always get back to you when you leave a message if the office is busy and they can't answer your call straight away. Beverly is very proactive, helping where she could and gave the solicitors a nudge when I couldn't get a response from them. I would definitely use them again whether buying or selling.PositiveProfessionalism

Dawn · 17 June 2021

Agent replied · 16 June 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

We’ve just bought a house through Bridgfords & they were brilliant, very efficient, patient & answered all questions we had as first time buyers!

Haydn · 9 April 2026

Agent replied · 16 April 2026

Thank you for choosing Bridgfords to help you find your dream home! We are so happy to hear that your experience was efficient, patient, and informative. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Professional, friendly and prompt with their replies. Got us asking price for our property, assisted where needed and the team were proactive and patient with the sales chasing. Sales progression is the hardest part of the sales process and they did an amazing job.thank you to Colin, Melanie, Beverly and the team for their help.PositiveResponsiveness, Quality, Professionalism, Value

Leanne · 24 August 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us this tremendous 5* review and your kind words. Kind regards, Lucy, Customer Relations

5/5

Google

Bridgfords has helped sell both of my properties in the last year. Both times, Beverly has been my contact and each time she has been absolutely outstanding. Always quick to respond and update, even if it's just to touch base. She has certainly gone above and beyond for us. Nothing was too much trouble. Thank you Bridgfords and an even bigger thank you to Beverly!PositiveResponsiveness, Professionalism

Charlotte · 17 June 2021

Agent replied · 16 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have bought a house from Bridgfords Burnley and sold with them also. They are a fantastic, professional, kind and hardworking team. They go above and beyond for their clients and no question is silly or daft to ask, it’s always answered and you are made to feel respected and appreciated as a client. I will definitely be using them again for my next house sale and or purchase.

Roisin · 17 December 2024

Agent replied · 22 December 2024

Many thanks Roisin for the fantastic 5* review. I have passed your flattering comments onto our Burnley branch. Kind regards, Lucy, Customer Relations.

5/5

Google

We sold and bought our house through Bridgfords, and while this is a stressfull time for anyone, this was made stress free. We had most of our dealings with Beverly Drury who did everything possible to make this process easy for us. She provided regular updates via email and phone calls and chased everything required while we sat back and enjoyed the process. I would highly recommend this estate agent.

Vicky · 1 December 2024

Agent replied · 8 December 2024

Thank you Vicky for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service throughout. From start to finish. Chap who showed me around the property was helpful and not pushy, lovely fellow. Estate agent kept me fully informed at each stage of the process. Professional, respectful and courteous throughout. Certainly went above and beyond expectations. Big thanks to Nicola Fairhurst and the team for being fab. Happy to recommend.

Jo · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us your 5* review and recommendation. I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I have just rented a property with Bridgfords and Bobbie has been excellent at communicating with me. Although there have been many issues with the property they have provided regular updates and responses. From the start they sorted everything out surprisingly quick and without fuss or unnecessarily delay. I would definitely recommend these agents to any prospective tenant.

Jack · 17 June 2022

Agent replied · 16 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

As a landlady of 23 years i have always brought and sold my properties with bridgfords in burnley , they have also been able to get me good tenants . Tenants that have stayed 10 years , 5 years etc ,what has made this an easy and enjoyable task is someone called BOBBIE VAJA . She is the most nicest person that we have come across nothing is too much trouble , when i am not sure of things she goes out of her way , she looks into things when i might need a little guidance these qualities are rare to find .How i wish my husband and i had a daughter like her WE LOVE HER. I would also like to mention MELANIE AINSWORTH we had the same lovely experience with her in the sales department A BIG THANK YOU KIND REGARDS SUSAN CHITTENDEN

Peter · 8 August 2025

5/5

Google

Extremely pleased with everyone at Bridgfords Burnley from start to finish. Very pleasant staff to deal with. Everything was explained clearly for me during the process and, more importantly, I was kept fully informed during the sale period. Many thanks.

Malcolm · 19 November 2023

Agent replied · 16 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have just bought my 1st house as a landlord with Bridgefords and I’m over the moon at the standard of customer service delivered by Bobbi, Mel and the team. I will most certainly be using Bridgefords for my next by to let mortgage Thanks guys

Rob · 17 June 2023

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The Burnley branch are by far the best Agents I’ve worked with in Lancashire. Thank you so much to Nicola in Sales for being so on the ball and Bobbie and Grace in Lettings for being super proactive and always going the extra mile. Highly recommend.

Stephanie · 17 June 2023

Agent replied · 16 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Best estate agent in Burnley. Great communication and customer service. I would highly recommend them for buying or selling.

Peter · 9 April 2026

Agent replied · 16 April 2026

Thank you for your kind words! It's always a pleasure to provide exceptional communication and customer service to our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

A huge thank you to Bridgfords in Burnley! Melanie and her team were absolutely brilliant from start to finish, and helped us to successfully buy our first home. They were all very friendly, helpful and responsive throughout the process. If we need an estate agent in the future then we know exactly who to call. Thank you 😃😃😃PositiveResponsiveness, Quality, Professionalism

Chris · 24 August 2021

Agent replied · 16 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

From valuation to the sale of the house Bridgford's were excellent. Despite it being through the Corona Virus, the office adapted really well to continue working within the new rules. Communication was first rate and I would like to thank them, especially Colin, Melanie, Victoria and Beverly for making it more easier for me. I would recommend them without hesitation.PositiveResponsiveness, Professionalism

Cath · 17 June 2021

Agent replied · 16 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

The team at Bridgfords really looked after me during the purchase process. Buying a first home is daunting in itself but I felt supported from viewing to completion. Special thanks to Beverly, Nicola and Michelle!

Oliver · 19 December 2023

Agent replied · 16 June 2024

Thank you for your thoughtful 5* review Oliver! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Professional and great Service. Sa.atha took us through the whole process swiftly until we moved in.

Lorraine.C · 9 April 2026

Agent replied · 16 April 2026

Thank you for your glowing review! We are so glad you had a positive experience with us. Our team is dedicated to providing professional and efficient service every step of the way. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Melanie and Beverly were amazing with a recent purchase we made. Always prompt at calling back and great communication. Pleasure to deal with from a buyers perspective.

MBA · 17 May 2024

Agent replied · 16 June 2024

Thank you for leaving us your superb 5* review MBA 007. Best wishes, Lucy, Customer Relations.

5/5

Google

Can't recommend Bridgfords at Burnley enough. From the very start of the process to the end, Colin and the team provided a first class service. They ensured I was always up to date with every detail and were always more than happy to help with any questions I had. Thanks You!

James · 17 June 2022

Agent replied · 16 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Just sold our house using Bridgfords. This is the 2nd time I have used their services within 4years and I can honestly say the warm and friendly professional service makes the stressful process of selling your house a whole lot easier. All the staff involved from valuation to completion were helpful, friendly and nothing is too much trouble. Thank you Andrew & Joanne Tunney

Mystique · 18 June 2019

Agent replied · 16 June 2024

Wonderful to read such a great 5* review from a returning customer. It is great to read that you found our Bridgfords team in Burnley, professional, friendly and made the stressful process a lot easier.! Thank you for your great review, Best wishes, Scott.

5/5

Google

Great company to deal with very professional couldn't help me enough would definitely recommend.

Tony · 15 April 2026

Agent replied · 16 April 2026

Thank you for your 5-star review, Tony. We’re delighted to hear you found the team professional and supportive throughout your experience. Your recommendation is greatly appreciated. Best wishes, Evie, customer feedback and support team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Lancashire

Has Bridgfords won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords, Burnley won Gold; Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Halifax won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.

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