Countrywide Lanarkshire reviews

★★★★★ 5/5

Google

Excellent experience while looking for a new flat this spring; Jamie was great to work with and professional and made the process very stress-free.

Sam · 19 April 2025

★★★★★ 5/5

Google

Jamie Sidebotham was fantastic in helping us with the moving process. Couldn’t have made it easier for us, really really helpful. Recommend it

André · 16 April 2025

★★★★★ 5/5

Google

Countrywide have managed my properties for several years. There were issues coordinating all the departments at first. Mhairi Fraser stepped in and volunteered to coordinated all aspects of my property management. Since then everything has been dealt with professionally and efficiently. No problem has been too great for Mhairi - and we have been faced with many difficult issues! The service I have received from Mhairi is second to none - carried out in a personal, pleasant and courteous manner.

Martina · 14 June 2020

★★★★★ 5/5

Google

Sold our flat in less than 2 weeks. Bobby, Kirsten and Megan kept me updated daily on viewings and provided me with feedback. Kept me reassured at all times. They really took the hassle away. Exceptional service. Their mortgage broker Alan was amazing too. Explained everything, talked us through our options and kept us reassured at all times. Absolutely brilliant set up. And our flat sold for way more than the home report!! If I could leave 10 stars I would!

Helen · 14 June 2020

★★★★★ 5/5

Google

Had the pleasure of working with Jamie to secure my new home. The process was all very smooth and Jamie was very efficient with getting information across in both email and phone calls. Highly recommend! :)

K · 8 October 2024

★★★★★ 5/5

Google

I would highly recommend this company to anyone selling a property they were so professional. Their agent Gavin Dillon was extremely helpful in advising me how to make the property look it's best for the photographs and video. The girls in the office were great at keeping me up to date with all the interest in the property and all the legal paper work. The property sold within two weeks start to finish. Thanks again.

Isabella · 14 June 2021

★★★★★ 5/5

Google

Very pleased with how welcoming they were in our property onboarding process and a welcome box of goodies was a welcome surprise. Very accommodating and swift response times alongside the agent Lewis being willing to test out the bath to see if my tall partner could fit inside.

Thomas · 27 November 2025

★★★★★ 5/5

Google

Gavin made a great initial impression on our family. He clearly discussed all our options and explained the process from beginning to end. The office staff were great throughout and the highlight was their communication. We were regularly updated and this allowed for a quick sale of our home even with tight deadlines due to work commitments.

Ross · 14 June 2023

★★★★★ 5/5

Google

Really good experience with Countrywide on the recent sale of my 2 bed flat. From meeting Gavin when he came to discuss the sale it was clear he was very professional and knowledgeable in his field. Once the process was started Bobby and his team (Megan and James) were fantastic. Calling every day to arrange viewings as well as to provide feedback on prior viewings and where the process was at as well as giving regular updates and advice on what happens next. As a first time seller these guys made it an easy seamless process, kept me informed and advised throughout and removed my concerns that selling a house was an extremely stressful thing to do. These guys made sure it wasn't! Flat sold over home report in less than 2 weeks with 4 offers on the table. Thanks again guys, James.

James · 15 June 2019

★★★★★ 5/5

Google

I would highly recommend any sellers to market their property with Countrywide. I was keen to sell my Victorian property quickly as seen with a number of issues flagged in the home report. The team at Countrywide West end were fast and efficient, they encouraged me in relation to the price, the valuation was spot on and they found me a buyer at the right price in less than six weeks. I was blown away by their personal and dedicated service. Huge thanks to Bobby Allan and his team for their total professionalism and commitment to the sale of my property.

Jennifer · 15 June 2019

★★★★★ 5/5

Google

My experience with Countrywide west end has been nothing short of exceptional. I rented a property and from the initial inquiry to the final signing of the lease, Jamie demonstrated professionalism, efficiency and genuine care. I was particularly impressed by the promptness of their response to my inquiries and the transparency throughout the entire process. I would highly recommend it to anyone in search of reliable letting agents. Thank you Jamie once again for your outstanding service.

Phanidhar · 15 March 2024

★★★★★ 5/5

Google

As a landlord, Jamie & Yasmin were excellent and made the whole process of finding a good tenant seamless.

Sam · 16 April 2025

★★★★★ 1/5

Google

I have reported a repair more the a week ago. Heater in bedroom is not working at all. Megan is dealing with it and she can't give me any answers (as per your email is an urgent report which should be sorted up to 5 working days).It's just a joke being left without heating during winter time. Every day I chase her up but the answer is the same. I'm really disappointed with the service provided by the agency. Wouldn't recommend it at all!!! The way Countrywide is dealing with me is disgusting. There was a water leak reported from bath. I just came back home and the shower has been removed. Is shocking!!!! Shame on you guys.

Katarzyna · 15 June 2018

★★★★★ 5/5

Google

Thank you so much Countrywide for supporting us in getting our new home. Special thanks goes to Jamie for supporting us from the viewings till we moved in. We enjoyed your service.

Emmanuella · 16 March 2026

★★★★★ 5/5

Google

We have had a great experience with Yasmin and Kellie and are so pleased with the service received as new tenants. The process of viewing, applying and starting the tenancy was very smooth and handled quickly. Yasmin and Kellie were both excellent throughout!

Sophie · 15 March 2024

★★★★★ 5/5

Google

Jamie and his team were excellent. I was just amazed by their dedication, commitment and help throughout my entire rental process. Jamie is just professional! very swift to respond to every query and super helpful. Countrywide made my rental experience less tiring. Had a wonderful experience with them and will highly recommend.

Pamela · 18 August 2023

★★★★★ 1/5

Google

Do not rent with countrywide!! having been showing a flat that was described as "Fully Furnished", they made us rush into the signing process, threatening us saying if we didn't sign by a certain date and give them the money by then, then the property would be put back on the market and we would lose out. Having rushed into this. and received the keys, we found out the property was absolutely filthy from top to bottom and the flat was NOT "fully Furnished" as described. Having dealt with Rory and Lauren initially, who seemed fine to start although, turned out to have absolutely no knowledge of what they can or cannot do,and referring us to their manager, Grant Muir, who was unsympathetic and backtracked on all their words they had previously told us. An absolute nightmare of a process and horrible staff to deal with! Again, could not stress this more, do not rent with Countrywide!! They have been reported to trading standards!

Neill · 15 June 2017

★★★★★ 5/5

Google

The viewing was easy to arrange and Kellie was very kind and helpful, further on in the application process Madeline was responsive and attentive to make everything easy and quick. Madelines organisation made the whole process up to picking the keys up very easy and we faced no problems start to finish. Highly recommend

Jack · 14 June 2023

★★★★★ 5/5

Google

Can't thank Alex, Freya and Kellie enough for all of their help finding us a tenant. They kept us in the loop every step of the way and were so quick to keep us updated as and when we had feedback from viewings. Their experience and knowledge into the rental market is second to none and I would highly recommend them. Thanks!!

Stephanie · 14 June 2022

★★★★★ 5/5

Google

Freya was so good, lovely and warm. On time for my viewing, very responsive, was ready to make alternative arrangements to make the process easier for me as i work full-time. Dealt with me sending lots of unsure emails and phoned me to reassure me of some things i was concerned about. Made it super easy and quick to rent. Very professional

Shannon · 14 June 2022

★★★★★ 4/5

Google

They do a great service for me as a landlady, very helpful, responsive and professional. I recently worked with Louise, who quickly sourced and referenced my new tenant and was available quickly and politely for lots of queries along the way. Overall, they are a great support and service. Repairs can take a wee bit longer than I would like, but this isn’t always within their control.PositiveResponsiveness, Professionalism

Jane · 14 June 2021

★★★★★ 5/5

Google

Kellie and team was excellent to get my property on market and rented out within couple of weeks only! Very good support and team work. I appreciate their commitment and thinking to bring more properties for them to manage. Kind regards.

Shipoak · 14 February 2024

★★★★★ 5/5

Google

Fantastic service provided by Countrywide (West End) for a first time landlord it was refreshing to have the support and helpful assistance from Fern Conway and her team. I highly recommend Countrywide to other clients for quick, helpful and informative services and support that they provide.

Kieran · 17 October 2023

★★★★★ 5/5

Google

Countrywide helped me sell my property recently. It does what it’s on the thin from the start to the end. Gavin did well his job at the start and Julie kept me informed with the update and feedback during the time the property was on the market.

Faouzi · 17 September 2023