Trusted Agent profile · Lanark
★★★★★
206 reviews across 2 platforms
13 St Leonard Street, Lanark, ML11 7AB, ML11 7AB
Part of Your Move First, see every office.
Your Move's office in Lanark, at 13 St Leonard Street, is rated 4.5 out of 5 across 206 reviews on two platforms, including 79 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Your Move First, Lanark hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lanark.
Every review we hold for the Lanark office, from every platform, shown as written. First names only.
1/5
TrustpilotPoor experience from moving in to…
Poor experience from moving in to moving out, 4 years later. Avoid!!! Poor communication, they do not care about their tenants and tell lies. The process in getting your deposit back after moving out is a joke. 9 weeks to be precise, after numerous phone calls and emails.
2/5
TrustpilotYour move generally were ok but their…
Your move generally were ok but their conveyancing solicitors made me rip my hair out
We appreciate your feedback regarding your moving experience. We are truly sorry to hear about the difficulties you faced with the conveyancing solicitors. Could you provide more information please? Regards, Your Move
5/5
TrustpilotGreat service
Great staff who communicated well and were always very responsive to our needs.
We're so happy to hear our team's communication and responsiveness made your experience great. We truly appreciate your kind words! Regards, Your Move
5/5
TrustpilotYour Move
Andrew Nicholson at Your Move made the process of purchasing my first house far more straightforward than I had ever imagined. I was able to get a viewing straight away, and subsequently always received immediate responses to all of my emails, as well as always being kept up to date with what was going on.
We're happy to hear that the purchase of your first house was more straightforward than you imagined. We appreciate your positive feedback regarding our prompt responses and updates. Thank you! Regards, Your Move
5/5
TrustpilotAlways an excellent service from the…
Always an excellent service from the guys in Perton branch.
We're so happy to hear about your excellent experience with our team at the Perton branch. Thank you for your kind words! Regards, Your Move
5/5
GoogleI can't thank Beth, Stephan and Tom enough for the work they have put into selling our flat. Above and beyond service! If you want to sell your house, this is the place to go. They'll take care of you.
Thanks Lewis, its been an absolute pleasure, you have been great to work with, all the best settling in to your new home.
5/5
TrustpilotRecommend
Your Move has been used twice by the family in one year due to bereavement. The care, knowledge and overall service has been excellent. Would highly recommend and likely to use again within the next 6 months with a third property.
5/5
TrustpilotWell done.
They got the job done and were easy to deal with.
We're so glad we could help and make things easy for you. We appreciate your kind words! Regards, Your Move
5/5
TrustpilotPERFECTION
All the staff were so happy a d helpful. We had a vast number of people looking round and they were 100% reliable with keeping us informed. I will strongly recommend them to anyone selling or buying a property.
5/5
GoogleBeth and her team were fantastic throughout the sale of my property. They gave me a full turnkey service and guided me through the entire process. Highly professional, excellent communication and guidance.
Thank you Daryl, it was a pleasure working with you, guiding and advising, all the best in the future.
5/5
GoogleHi I recently sold our property with your move lanark and found the service to be fantastic from start to finish. The staff were excellent and very knowledgeable and a big thanks goes out to both Beth and Stephen. Not only did they manage to sell my property but exceeded our expectation on the actual selling price. if you want to sell or buy a property I highly recommened this office a big thank you from both pauline and Tom.
Thanks for your review Tom, it was a pleasure working with you on both your sale and purchase, we are delighted to read about your experience with Beth and Stephen and of course the great result
5/5
GoogleJust sold my house through Your Move First in Lanark! Great service & communication throughout. Thank you Beth & Stephen!
Thanks Ellie, its been an absolute pleasure working with you
1/5
Trustpilot223 Beacon Road
223 Beacon Road, avoid vendors at all costs.
We’re sorry to hear how frustrating and disappointing this experience was, particularly after the time and money you had invested in the purchase. The decision to withdraw from the original sale was made by the vendor and was outside Your Move’s control. The property was subsequently relisted after we received new instructions from the vendor; this should not be taken as an endorsement of their earlier decision. While we fully understand your frustration with the vendor, we don’t feel this review accurately reflects the service provided by our branch. If you have concerns about how our team handled the sale, they would be happy to discuss them with you directly. Regards, Your Move
5/5
GoogleUsed Yourmove to sell my house and buy my new one , they couldn't have been any more helpfull all throughout the process, Beth and Stephen get a well deserved 6 stars
Thank you Thomas, it was an absolute pleasure , we hope you enjoy your new home, all the best from Beth and Stephen
5/5
GoogleExcellent service and real genuine personal attachment to our purchase of the property we were buying took the stress away with all the reassurances and check up calls to ask if we needed any help or information Thank You Beth Gilbert Your Move Lanark From Lindsay and Linda Park
We are so pleased for you and hope you have settled in to your new home, thank you for leaving a lovely review
5/5
TrustpilotThe team were professional and…
The team were professional and supportive. Always on hand to deal with any enquiry we had. They did a fantastic job of showcasing our property so we have no hesitation in recommending them.
5/5
TrustpilotMy resent experience with your move in…
My resent experience with your move in Chatham has been excellent. In particularly with Mr Huck who has gone out of his way to be extremely Informative and Courteous throughout. Responding to out of hours emails and accepting mobile calls in evenings. I would recommend your move definitely
5/5
TrustpilotGreat Customer Service
Just thought I mention the great customer service I received from Alison at the Dudley branch. She was polite, friendly and efficient in dealing with my enquiry. A pleasure to talk to
5/5
GoogleRecently sold our property extremely quickly with YourMove, Lanark. The level of service, speed of action and drive and determination of Beth and Steven is just fantastic, myself and my wife would highly recommend doing business with them whether selling or buying! Really decent folks.
Thanks James, you also made the process painless and efficient, a great vendor/agent team, producing an excellent result.
5/5
GoogleWe have sold two houses with your move and bought one. We have found Beth and Stephen both to be first class!! Buy or sell with confidence
Thanks Kenny, a pleasure as always
5/5
TrustpilotYour Move Beccles are excellent
Your Move Beccles are excellent. Kayleigh, Maddie and Olly are so professional and ensure updates are given promptly and guided us through the whole process stress fee. I would highly recommend 5* service.
5/5
TrustpilotFantastic
I have used your move several times and have always been efficient, quick and very helpful. Always easy to get hold of and nothing is ever a problem.
5/5
TrustpilotVicky and Sophie: If I could recommend anyone as the best…
If I could recommend anyone as the best professional, extremely polite, and truly wonderful estate agents, it would be Vicky and Sophie from Your Move Estate Agents in Whitton. I rented a flat in the beautiful Whitton area for more than nine years, and they took exceptional care of us throughout. Whether it was contract renewals, maintenance, or any other issue, everything was handled promptly, often on the very same day.
2/5
TrustpilotReally disappointing landlord service…
Really disappointing landlord service from Brighton branch. They never respond to queries even if you chase them. It’s like they just can’t be bothered. Avoid.
Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience, as this is certainly not the level of service we aim to provide. We’ve been unable to locate your details on our system or any recent correspondence linked to this review. If you could please contact us directly at brighton@your-move.co.uk with your details, we would really appreciate the opportunity to look into this further and assist you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Your Move First, Lanark hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lanark.
