Jones Robinson Lambourn reviews

★★★★★ 5/5

Google

We have just bought & sold through the Jones Robinson team in Lambourn & I could not have been happier with the service we received. Having worked within the property industry for over 18 years, I have high expectations & they did not disappoint. They made us feel so at ease with their professionalism, friendly matter & knowledge of the local market. Nothing was ever too much hassle & they really do go above & beyond. They made the whole process so stress free & I appreciate their efforts & approachable natures so much. Jo, Toyah & Claire are amazing & I cannot stress enough how fab they all are. We are very happy vendors & purchasers. 5 stars!!

Rebecca · 25 October 2021

★★★★★ 5/5

Google

We found the team of Toyah and Jo at the Lambourn office of Jones Robinson extremely professional. Their diligence and guidance enabled us to purchase our new home in Hungerford with minimum anxiety and stress. Thoroughly recommend working with this team.

John · 17 October 2024

★★★★★ 5/5

Trustpilot

Clare is the brightest star in the…

Clare is the brightest star in the Jones Robinson galaxy. I have been in the hospitality industry for more than 25 years and am very happy to get a service like I got by Clare. I just came to UK, but I didn't expected that great level of customer care from Clare. Big thanks to you Clare 👏👏👏👏Bravo.

Govinden · 23 July 2022

★★★★★ 5/5

Google

I would like to thank jo and Toyah and all the team from the lambourn branch for all there help in selling my house. They took care of everything for me. I highly recommend all at lambourn. Ann

Ann · 25 November 2024

★★★★★ 5/5

Trustpilot

Without a fault. 5 stars

Since beginning the move in process all the way through to leaving our property- the process and professionalism of Jones Robinson is without fault. We have had excellent correspondence and no faults with our property manager- Andy Escott. Jones Robinsons Devizes have been brilliant and I’d highly recommend them to any.

Becky · 19 April 2024

★★★★★ 5/5

Trustpilot

New tenant review

Since moving into this property, I have been impressed by the professionalism of Jones Robinson. The reporting procedure is very good and followed up quickly. My report person is Elle Dobson who replied to my ariel problem and asked if it had been resolved, if not offers me an alternative solution.

Peter · 17 April 2024

★★★★★ 5/5

Trustpilot

Appreciate you assistance

I am writing to express my sincere gratitude for Rachel's exceptional assistance yesterday in arranging the viewing of the property.Her professionalism, efficiency, and friendly demeanor made the entire process seamless and enjoyable.Thank you again for Rachel's outstanding service.

Rajnish · 20 November 2024

★★★★★ 5/5

Trustpilot

Great Service

Recently moved to a new area with the help of Jones Robinson who made the whole process incredibly easy. Paula from the Newbury branch managed the whole chain and kept on top of everything and made sure we were always in the loop with everything that was happening.

Richard · 3 June 2024

★★★★★ 5/5

Google

Heartfelt thanks go to Jo, Toyah, Kay and Carrie for all their help. Their advice, support, marketing strategy and updates have been outstanding, and reassuring, and we could not have asked for more. Jones Robinson and the Lambourn office team are highly recommended.

Brien · 25 August 2024

★★★★★ 5/5

Trustpilot

Amazing service from everyone

An amazing service from Toyah, Jo, and the rest of the Jones Robinson team in Lambourne. Having use them before, I wouldn’t consider going anywhere else they kept me regularly updated and I believe understood my needs for a quick sale and therefore priced effectively for the market. Would wholeheartedly recommend.

James · 30 March 2024

★★★★★ 5/5

Google

Very pleased with the professional and helpful customer service we received during our home purchase with Jones Robinson Estate Agents at Lambourn office. Just want to say huge thank you to all the staff; Jo, Toyah, Kay and Carrie for their excellent work to help us buying our dream home. Highly recommended. THANK YOU JONES ROBINSON :-)

Ash · 25 October 2023

★★★★★ 5/5

Google

Lambourn office our outstanding and nothing was too much trouble for me and my wife,they were always keeping us regularly updated and well-informef.Highly recommend for anyone in need of an estate agent!. Looking forward to seeing around the village of Lambourn

Stephen · 25 August 2024

★★★★★ 5/5

Google

What amazing service from Torah and Jo, hopefully I will never have to move again, but if I did it would be with Jones Robinson Many Thanks Mark

Mark · 25 October 2021

★★★★★ 5/5

Google

Highly recommend Jones Robinson! Couldn’t ask for more. They kept me updated with all movements and recommended fantastic services (mortgage broker and solicitors) to help buy my first home in Lambourn. Thank you so much!

Scarlett · 25 November 2024

★★★★★ 4/5

Trustpilot

We were kept in the loop all the time…

We were kept in the loop all the time and any concerns we had were dealt with promptly. The friendliness was great at all times even when they were feeling poorly. Unfortunately I never give 5 star reviews but that's just me. Thank you Jones Robinson for a great service.

Richard · 6 March 2024

★★★★★ 5/5

Google

Jones Robinson offer an impeccable service based on integrity, efficiency, & transparency as well as being customer centric. The process of and buying and selling is a stressful time. To date all at Jones Robinson have worked as a team to support and administer on behalf of both the vendor and ourselves, the buyers. To wonderful Mollie, Nicky, Paula, Amber, Rachel & the new staff shadowing Rachel (whose name fails me, sorry), Paul and all those behind the scenes who have made “the journey” a breeze, we thank you for all your endeavours in expediting the matter. I failed to mention that we’d wanted to complete asap, i.e. 4 weeks due to circumstances & health. At each step, Paul negotiated on the behalf of the vendor & ourselves and would respond within 24 hours, bringing the matter to a mutual satisfaction with due diligence. This level of service is reflected by each team member and is unique to the industry. The staff are a credit to the organisation and excellent ambassadors. Jones Robinson are a Beacon status company and their good practice should be shared & set industry wide standards.

Veena · 25 October 2020

★★★★★ 5/5

Google

My partner and I bought out first home through Jones Robinson. The lambourn team were always so helpful and a friendly voice at the end of the phone, helping to keep everything on track throughout the buying process and after 2 years of searching, they helped us finally become homeowners! Would recommend, they are great!

Gareth · 25 October 2023

★★★★★ 5/5

Trustpilot

We would highly recommend!

We were very pleased with the service and help provided to sell our home. It’s a daunting experience but one made easier with their support. We were pleased with the property details and photos. They kept in touch after viewings and throughout the sale until completion.

S · 29 April 2024

★★★★★ 5/5

Trustpilot

Outstanding support from Jones Robinson

The entire team at Jones Robinson were fantastic. More expensive than the other estate agents but worth every penny. They have kept us fully informed throughout every part of the process, were very proactive and supportive as we finalised the sale of our parent's bungalow in Hungerford.

Tracy · 19 March 2024

★★★★★ 5/5

Trustpilot

Friendly, helpful and dedicated staff

It has been a pleasure to deal with Jones Robinson staff who have provided friendly, helpful and dedicated support from Day One.My wife and I have no hesitation whatsoever in recommending their professional property services.

Richard · 15 October 2024

★★★★★ 5/5

Trustpilot

I recently contacted Jones Robinson to…

I recently contacted Jones Robinson to rent my flat. Lucy got in touch and was really professional and got our flat on the market with 5 offers on the flat within a week. Really impressed with the service and the video and photos marketing the flat were the best I have seen. Thank you Lucy.

Andrew · 17 February 2022

★★★★★ 5/5

Google

Me and partner have had wonder experience with Jones Robinson, we have viewed multiple properties with Toyah and Carrie, and the professionalism and experience of them both has been wonderful

Aaron · 21 December 2024

★★★★★ 4/5

Trustpilot

Thank you Caitln-good service !

I made an enquiry with this estate agency about the new properties @ St Marys Gate Newbury. Caitlin was extremely helpful and provided me with good information about the site and location and we will certainly contact her again as soon as we have viewed the develpment and our house is under offer .

Elisabeth · 1 March 2022

★★★★★ 5/5

Trustpilot

A first class service

A very responsive and supportive service in what has been a difficult time for the family, but made all the more easier by Jones Robinson. Always available on the other end of the phone.Nothing has been difficult so far with a very smooth process.

Hugh · 23 April 2024