Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTassos Joannou
Tassos has been incredibly helpful throughout our tenancy. He has always been quick to respond, efficient in arranging repair works, and proactive in making sure any concerns we raised were passed on to the right team and dealt with promptly. It’s been very reassuring to have someone so responsive and reliable to deal with.
LK · 21 April 2026
Agent replied · 25 May 2026
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
★★★★★ 5/5
TrustpilotGreat Service from Lucy
Lucy has been a dream of a Property Manager to have, any problems we had during our tenancy were dealt with promptly and any questions were answered thoroughly. We feel very lucky that we were assigned Lucy!
Tom · 19 August 2026
Agent replied · 22 September 2026
Dear Tom, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
★★★★★ 1/5
TrustpilotI wanted to express my disappointment…
I wanted to express my disappointment with the way access to the property was handled during my tenancy.
I made it clear that I was unavailable on the date you requested access, as I had an important hospital appointment that I was unable to reschedule. Despite this, I received numerous emails, pressing me to "make" myself available to accommodate your preferred timeline.
Although I had clearly explained my circumstances, I ultimately went to considerable lengths to assist. I arranged for friends to collect the keys from me and stay overnight at my flat so that the technician could be granted access first thing the following morning.
What I found particularly frustrating is that there appeared to be no genuine urgency requiring access on that specific date. As I was due to vacate the property shortly thereafter, the work could easily have been scheduled once I had moved out, avoiding significant inconvenience.
Liz · 3 September 2026
Agent replied · 22 September 2026
Dear Liz, We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at info@customerrelationsteam.co.uk, I will make sure this is dealt with. Kind regards Asma, Customer Relations
★★★★★ 5/5
TrustpilotBaran Yildirim provided me with expert…
Baran Yildirim provided me with expert advice on the new Renters Rights legislation, furthermore he took it upon himself to update my tenants in writing and include the forms they needed to have/read - they are VERY satisfied with this, as it's quite a complex change.
Baran's customer focus is outstanding, I just made an introductory phone call and he took the ball and ran with it; I and my tenants highly recommend his "can do" attitude and seeing the whole process through.
Philip · 30 August 2026
Agent replied · 22 September 2026
Dear Philip, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
Trustpilot5* service Everytime!
Owain Wilson is always incredibly helpful if we ever have an issue ever crops up and super efficient in getting it resolved. We have been tenants for 3 years now and couldn’t rate the experience higher!!
Amanda · 27 July 2026
Agent replied · 22 September 2026
Dear Amanda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
TrustpilotThank you so much Stefanie from…
Thank you so much Stefanie from Marsh&Parson. You kept me informed , communicated well and helped me organize a new washing machine. Absolutely gem. Thank you.
Cordula · 25 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
TrustpilotMarsh and Parsons are
Marsh and Parsons are, the cut above the rest within their sector with a professional approach and proactive team. I would personally like to thank Miss Natalia Catana for all help, transition into my new home. See you on my next purchase or rental.
Jerome · 21 May 2026
Agent replied · 25 May 2026
Dear Jerome, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotDebbie Lewis is such a lovely person to…
Debbie Lewis is such a lovely person to deal with. I got quite frustrated during my renting and then since i moved in but Debbie has been always available to respond. Quick to respond and also being on top of all my issues to get it sorted
Customer · 24 April 2026
Agent replied · 22 October 2024
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
★★★★★ 5/5
GoogleWe had the pleasure of working with Josh Mitford at Marsh and Parsons to purchase our first property in Brixton. He was incredibly responsive and guided us along the way as we didn’t have a lot of knowledge of what was required to complete. Thanks to Josh and others involved; we managed to complete in 4 week start to finish. Thanks again Josh.
Emma · 3 December 2025
Agent replied · 24 December 2025
Dear Emma, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Hayley
★★★★★ 5/5
TrustpilotGreat Agency
Great Agency. They were very prompt with any questions or concerns I had. Special thanks to Anne Angus who was very helpful with our end of tenancy queries.
John · 27 August 2026
Agent replied · 22 October 2024
Dear John, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
★★★★★ 5/5
TrustpilotUsing Marsh & Parsons as a tenant - good experience
We rented a flat in Greenwich through Marsh & Parsons for about 18 months. The service for the tenant has been very professional. The flat is in a period house conversion so there were inevitably a few things that needed upgrading or fixing during that time, as it is an older property. The Marsh & Parsons reporting system worked well and my contact there (Debbie Lewis) was great at keeping me updated and arranging for contractors to visit at convenient times. Happy to recommend. Jay and Monica
Jay · 30 July 2026
Agent replied · 22 September 2026
Dear Jay, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Hayley
★★★★★ 5/5
GoogleI had a great experience with Marsh & Parsons when buying my new home in Brixton. Felix was my key contact through the process and could not have been more proactive, professional and helpful. I wouldn't hesitate to work with this estate agent again and would happily recommend them.
Danielle · 16 March 2026
Agent replied · 16 April 2026
Dear Danielle, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
★★★★★ 5/5
TrustpilotNayara has been amazing! Incredible service
Nayara has been amazing! I’ve been kept in the loop with everything, never wondering if my email has been received, always keeping me updated on progress. My issue has been resolved with speed and without fuss, made the process really simple and I feel I am in good hands.
Lois · 3 March 2026
Agent replied · 20 March 2026
Dear Lois, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards,Hayley
★★★★★ 5/5
TrustpilotNerosh was very professional
Nerosh was very professional, helpful and polite and he followed up straight away, as promised, to send me further information via email.
Hasina · 10 September 2026
Agent replied · 10 October 2026
Dear Hasina, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleKai is our agent who assisted us in viewing of the property we rented, he’s helpful with everything we needed, that’s why all the transactions are smooth sailing. He’s also prompt in replying with all our queries. Kudos to him and the agency for our quick and easy moving in.
Janet · 16 January 2026
Agent replied · 16 April 2026
Dear Janet, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
★★★★★ 5/5
TrustpilotLucy has been amazing throughout our…
Lucy has been amazing throughout our tenancy. From our onboarding process to any issues in the house to our check out. Everything has been super smooth and we are so grateful to her for everything 😊
Ishan · 5 May 2026
Agent replied · 25 May 2026
Dear Ishan, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
★★★★★ 5/5
GoogleI completed the sale of my flat today! Marsh and Parsons were fantastic from start to finish! Mhari and team were professional, responsive, and kept us informed every step of the way. They went above and beyond to ensure everything ran …
Molly · 16 March 2026
Agent replied · 16 April 2026
Dear Molly, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotDebbie Lewis is always super helpful…
Debbie Lewis is always super helpful with any issues and speedy at getting back to us. Thanks so much!
Lily · 17 August 2026
Agent replied · 22 September 2026
Dear Lily, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
GoogleWe have just exchanged on our property and were very satisfied with Marsh and Parsons. Mhari was hugely supportive and extremely responsive. We are so grateful for his help and for his guidance through the process. Thank you so much!
Charlie · 16 March 2026
Agent replied · 16 April 2026
Dear Charlie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Hayley
★★★★★ 5/5
GoogleI've been property searching with Roksana at Marsh & Parsons -Brixton, and as a first time buyer it's quite daunting! Roksana has been incredibly helpful in communicating information, organising viewings, liaising with the property owners, and offering general support! It's very much appreciated!
Ger · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotBarnes office: Excellent, reliable and efficient service and solution.
Barnes office: Excellent, reliable and efficient service and solution.
After a couple of years of unsuccessfully trying to sell a flat in a high rise block in Roehampton, London (via several estate agents), Phil Coombes and Danny Barnham did a job beautifully - correct asking price, sold immediately, with a fast completion time.
Highly recommend,
Darko and Bruna Teslich
Darko · 2 October 2026
Agent replied · 10 October 2026
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Hayley
★★★★★ 5/5
TrustpilotI want thanks Marsh & Parsons Estate…
I want thanks Marsh & Parsons Estate Agents and especially Debbie Lewis for helping us organize our move to a new apartment. It was a wonderful experience working with this agency.
Oleg · 15 May 2026
Agent replied · 25 May 2026
Dear Oleg, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotI’ve been letting my flat via marsh and…
I’ve been letting my flat via marsh and parsons for a few years now, and the most important person is your tenancy manager. In my case , Michael stout - he is always so quick and responsive to anything I ask and always lets me know anything important before hand so I can have time to act. He makes my life much easier when dealing with flat issues .
Kindah · 24 July 2026
Agent replied · 22 September 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
★★★★★ 5/5
TrustpilotMax Davis was truly exceptional
Max Davis was truly exceptional! From the outset, he demonstrated remarkable expertise and professionalism in navigating me through a maze of boiler specialists to identify the ideal installation solution for my home. His guidance in sourcing not only the most reliable and capable manufacturer but also the most cost efficient option was nothing short of exemplary.
Navin · 9 October 2025
Agent replied · 22 October 2025
Dear Navin, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Hayley
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.