Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotQuick and stress-free move
I had a really good experience working with Paris Merico from John D Wood & Co. while looking for a flat in Notting Hill. He was super quick, practical, and always easy to reach, replying straight away to calls and messages and really trying to sort things out fast.
Zuzana · 23 April 2026
★★★★★ 5/5
TrustpilotI have been renting with John D Wood…
I have been renting with John D Wood for over 13 years and over this time the staff have been efficient, helpful and do a great job.
C · 9 September 2026
★★★★★ 1/5
TrustpilotAVOID JDW AT ALL COSTS
PLEASE PLEASE PLEASE do not subject yourself to the JDW Weybridge office if you can avoid it - they have provided easily the worst service we have ever experienced. We have been renting for 3 months in a JDW managed house. There are multiple material ongoing issues from a leaking roof to broken heating and the agent does not do anything about - for months. We have a 1 year old child who is suffering constant sickness now. They have lied to us about repair parts being ordered and have not held the landlord accountable for fixing anything. Jazz Dillon is of particular incompetence. She has promised us a call with senior management and of course, radio silence.
Bryn · 11 December 2022
★★★★★ 5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Tushar at the Docklands office. He assisted me with the sale of my property. I found him to be knowledgeable, approachable, and ensured the process was significantly more efficient. I greatly appreciate his support and would highly recommend his services.
R · 17 April 2026
★★★★★ 5/5
TrustpilotExcellent experience with John D Wood Wimbledon
We recently completed the purchase of a flat in Wimbledon through John D Wood & Co and had a very positive experience from beginning to end.
Norayr · 6 September 2026
★★★★★ 5/5
GoogleI wanted to share my experience of my meeting with Simon, my daughter has recently moved into an apartment in Balham and Simon was an absolute pleasure to deal with throughout, very knowledgeable and professional.
Jonathan · 24 October 2023
Agent replied · 23 October 2024
Thank you for your wonderful 5* review and your kind words ! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotFrom start to finish with seeking a…
From start to finish with seeking a rental property, Amanda and Anna were so helpful in guiding me through the process so everything ran smoothly up to when I moved in. Even the Landlord was present then to show me all about the appliances.I cannot commend John D Wood highly enough as regards letting properties to a tenant such as myself.
Nigel · 29 February 2024
★★★★★ 1/5
TrustpilotDesperately waiting for the keys
It has been already two days since signing the rent agreement and paying upfront the full rent for a year yet the keys not released. I don't recommend to use JDW's services for real estate rentals. It is a total disaster and frustration.
Sinan · 18 April 2026
★★★★★ 5/5
GoogleKesha and the team did a fantastic job in selling our maisonette. They were friendly, efficient and kept us fully up to date on all aspects of the sale at each stage. We would highly recommend them to anyone selling a property in the area.
Simon · 24 October 2022
Agent replied · 23 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotFirst time buyer - Andrina Craig
First time buyer - just completed on the purchase and have moved in.My experience with Andrina Craig of John D Woods had been outstanding from start to finish. She was warm and personable, in which I felt comfortable in being honest with her regarding my thoughts and questions. She assisted me with all queries from the very start, in which I had many as you’d expect from a first time buyer. Andrina had made my experience a highly pleasant one in which I felt reassured until the end. I honestly am so thankful that she was in charge of my property purchase. Now that it’s completed, I can be genuine with this review. Andrina was amazing. I don’t really know what else to say. I will be recommending John D Woods to my peers for the foreseeable future - specifically Andrina Craig. Thank you so much for your help, I wish you all the best.Ki
Ki · 21 May 2022
★★★★★ 1/5
GoogleReally had a poor experience when recently dealing with this office on Abbeville Road. I called in asking about a property and was dealt with by someone who clearly didn't know anything about the area and even less about the property I enquired about. They then tried to bully me into viewing it and were thoroughly unprofessional from start to finish. I would give them a wide steer if you are considering using them. They fulfill the typical stereotype of an estate agent who knows little but acts like they are experts. Big disappointment.
Dave · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently bought a property in Balham and Charley was a great help throughout. Very responsive and made us feel like the top priority in any of the difficulties that arose. Would recommend.
Stephen · 24 October 2023
Agent replied · 23 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe met Simon who was very helpful and responsive all the time at JDW. He was very patient with all our queries and provided us with a lot of useful advices.
It was a rush for us to find a place to rent but Simon understood our requirements and budget well, and, helped us to find a very nice place in just a week.
We highly recommend and will definitely visit JDW again if we need property advice again.
Sandyhl · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotGreat overall experience with John D Wood Fulham
Great overall experience when renting a flat in Fulham through John D Wood.Eduard Popa was extremely helpful with my flat search. He was able to address all questions about the property I was inquiring about in a very professional and reliable manner.Finding a flat in February 2022 when most companies and universities are asking people to come back to London had become an impossible mission, taking most of my evenings and weekends.I walked into John D Wood at 10am on a Saturday, and by 2.30pm, my offer had been accepted and one week deposit paid to secure the property. Eduard removed the property from the website in front of me to avoid any future misunderstandings. The rest of the team were really helpful in the following days as we worked through the references process and the tenancy agreement.Eduard, Abigail and Lola, a team of superstars at John D Wood Fulham!I definitely recommend this team to anyone looking for a flat in Fulham.
Luis · 18 February 2022
★★★★★ 5/5
GoogleWe dealt with Kesha and Charley for the sale of our home and they were both lovely! They were so professional and friendly, really quick at responding and managed to sell our house from the first day of viewings! Would highly recommend
Clare · 24 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotI had a fantastic experience with David…
I had a fantastic experience with David and the Docklands team. They were professional, approachable, and incredibly helpful throughout. As a first-time renter, I was a bit unsure of the process, but they made everything feel simple and completely stress-free.
Matt · 17 April 2026
★★★★★ 5/5
TrustpilotGreat experience dealing with Bradley…
Great experience dealing with Bradley Gilchrist from the Beckenham branch. He made it all so seamless and hassle free. His knowledge and expertise is something you don’t come across very often and was very much appreciated. Highly recommended!
Sofia · 1 May 2026
★★★★★ 1/5
TrustpilotI would like to put 0 or less but it’s…
I would like to put 0 or less but it’s not possible, the estate agent John D Wood in Weybridge it’s a joke so unprofessional, ignoring customers after paying the deposit, only to don’t return them back with the pathetic excuse (Tegan Ellis).I don’t understand how can existing on the market the estate agency like this one , with so many 1 star reviews, apparently they try to take advantage and don’t return the money because I’m foreigner .Giorgio Mitu
Ciprian · 8 August 2023
Agent replied · 22 October 2024
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
★★★★★ 1/5
TrustpilotJDW LETTINGS DEPT HIGH ST WIMBLEDON - AVOID
The head of lettings in Wimbledon High Street cold-called me for months promising me she had corporate clients for my property, this was an untruth. From October to December, she tried to coerce me into dropping the price, advising me the 'market was particularly quiet' (old gem used by agents trying to scaremonger you into submission' I made two formal written complaints about this lady AC, and they were to respond to as per JDW's website statements. AC then tried to force me to accept two out of four tenants whose references were sketchy (one has only joined his company and the other was a Temp). AC then tried to coerce me into accepting tenants and rush through a gas safety cert which the company JDW recommended failed on my property (this later proved to be a false failed GSC). Out of the blue, I was asked to make my complaint to AC who responded to a complaint about herself!!!!! She then sent me an invoice for the rent for four tenants who have never entered the property and had failed references that were turned down. AC is. a bully whose sharp practice is supported by Ms Haskins another employee who is trying to coerce money from me on false pretences. I am outing this company.Normally I would respond.. however it did not end there, AC’s dept head from JDW HQ then started to bully me demanding I pay them one years rent even though no transaction or tenant was supplied ( due to FAKE references). The bullied me to the point of a breakdown! This company knowingly lied to me- tried to brush over trying to take 12 mo the fees and simply kept badgering me up to recently.
Celeste · 7 August 2023
Agent replied · 22 October 2024
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
★★★★★ 5/5
TrustpilotFresh in the UK and never let a…
Fresh in the UK and never let a property, was a little nervous but david and the docklands team were amazing, guided me through the whole process and even met me at the property for the move in.
Julija · 18 April 2026
★★★★★ 5/5
TrustpilotI was looking for a 2 bed in Notting…
I was looking for a 2 bed in Notting Hill and they helped me to find the right property! I will strongly recommend working with Paris, he has a great knowledge of the area and the market!
Alessandro · 23 April 2026
★★★★★ 5/5
TrustpilotBecca is a star.
Becca is a star.I have recently rented a flat in London via JDW team. Bec has showed us the flat and answered all my detailed questions in every step with very detailed answers. She handled all our concerns during the conveyancing process with delicacy. She always came up with the best solutions to the problems and pleased both parties until the day we signed. Thank you Bec for such a smooth process.
Konstantinos · 5 October 2022
★★★★★ 5/5
GoogleAbsolutely the best agent in Abbeville. I switched to them from another local agent and had offers immediately. Outstanding service from start to finish. I would highly recommend Anna and particularly Kesha who runs a very tight ship.
Jane · 24 October 2022
Agent replied · 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotI recommend these guys to anyone who listens!
I’ve worked with Rupert, Ellie & Zara at the Notting Hill branch of John D Wood for a number of years. It’s so refreshing to work with agents that really care about the entire letting process & not just getting the contract signed! Their due diligence is second to none & they actually do what they say they are going to do! I recommend these guys to anyone who listens because it’s hard to find people like this in the industry.
Alice · 21 January 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.