John D Wood & Co. Clapham Sales reviews in Lambeth

★★★★★ 1/5

Trustpilot

AVOID THIS DISHONEST AGENCY

Worst real estate agency I've ever dealt with. Almost going to bring them to court. Razvan Boerean was our property manager. We have been trying to get our deposit back for more than a year. Every time we called there was some excuse like "He's out for lunch" or "He's on annual leave soon" followed by "he'll call you back". He didn't call us back and we've had to chase our deposit for months. It's been more than a year since we moved out and still haven't gotten our deposit back yet. Furthermore, our emails are just ignored and not even an explanation for such a delay or the costs of any deductions was given. Our naivete has been taken advantage of because we didn't know that our deposit insurance only lasted for 3 months and now they are very obviously just trying to steal our deposit. I have sent the last email to them with a 14 day deadline for an explanation or my deposit back. In a week if I don't receive anything I will take all the evidence I have and bring them to court. Avoid this unscrupulous company for your own safety.

Alex · 2 October 2023

★★★★★ 5/5

Trustpilot

I had a fantastic experience with…

I had a fantastic experience with Caitlin and Bradley moving into my new home in Scott’s lane, Bromley. They were professional, friendly and extremely helpful. I would highly recommend this agency. Thank you so much. Becky

Becky · 18 September 2026

★★★★★ 1/5

Trustpilot

Bizarre

I contacted Claire Carter after receiving a leaflet through my door, to see if they are interested in selling my house. I had a visit from 'Charlotte' the same day, to do a valuation. Then I never heard from them again. Obviously not interested in selling houses. Timewasters. Bizarre.

Sue · 20 June 2026

★★★★★ 5/5

Google

We sold our Clapham flat with Kesha & Charley and couldn’t recommend them both more highly - Kesha went above & beyond to make sure the entire process ran smoothly, and was always available for (very sound!) advice & direction. Would definitely work with them again

Niamh · 11 October 2023

★★★★★ 5/5

Trustpilot

Massy Eslami of John D Wood looks after…

Massy Eslami of John D Wood looks after my rental flat in Chelsea for which we have an annual front door inspection. She is always very helpful and highly professional ensuring that the inspection is completed.

Nicky · 9 September 2026

★★★★★ 5/5

Trustpilot

Property buying transaction…

I completed a flat buying transaction with David, Simon and team from John D. Wood Earl's Court London David and team were responsive and well understood my property expectations from start I was only contacted with regards to the viewing of properties that matched my requirements. The team went the extra miles to ensure that the final phase of the transactions was completed as expected. I would highly recommend the service of John D. Wood and most particularly, of Dacid and Simon who worked in partnership with me during that transaction

AFC · 10 August 2023

★★★★★ 5/5

Google

Simon and the team worked hard to help us find a great place to rent. They always answered any questions we had straight away and the process was easy. They went above and beyond - highly recommend!

Sophie · 11 April 2024

★★★★★ 5/5

Trustpilot

Tom has been an absolute pleasure to…

Tom has been an absolute pleasure to work with. His communication was clear, transparent, and efficient throughout the entire process. He kept me well-informed at every stage and was always quick to respond to any questions. His professionalism and dedication made the experience smooth and stress-free. Highly recommend!

Irene · 4 March 2025

★★★★★ 5/5

Trustpilot

Excellent support during a critical time

We’ve been impressed with the entire team at the Beckenham branch. Selling our parent's home to fund their residential care was a time-sensitive and emotional process, and the team guided us through it with professionalism. They were super-speedy with their responses and provided honest, invaluable advice at every step. Excellent support during such a critical time.

TMB · 8 April 2026

★★★★★ 5/5

Trustpilot

I began renting my flat with John D

I began renting my flat with John D. Wood, Fulham Road, in 2010. I live in Edinburgh, so it was important for me to have good management and choice of tenants. in both these area they have been exceptional. They dealt promptly with any issues. in particular the management of Eduard Popa and Stephen English have been first class. I decided to sell the flat this April. Huw Jones has been in charge, and once again his service has been first class. A number of people looked at the flat, I selected a buyer, and we conclude next week. My compliments to the professionalism I received which ensured a very satisfactory outcome.

John · 29 June 2023

★★★★★ 5/5

Google

Charlotte has been a brilliant agent to work with, always responding quickly to my queries with all the relevant information, and making the process run extremely smoothly and efficiently.

Alice · 14 August 2024

★★★★★ 5/5

Google

Very professional service. They welcomed our ideas and approach to selling our home, and in the end provided us with a perfect chain free buyer.

Kristian · 19 March 2026

★★★★★ 5/5

Google

The Clapham Abbyeville team have been fantastic . It's been a tough market but they have been responsive , focused and always avaliable. I would definitely engage them again on an exclusive basis. David Higgins

David · 16 December 2025

★★★★★ 5/5

Google

Great experience all round with John D Wood. Charley was incredibly helpful at every step of the process of the sale. Supportive, informative and always makes time to help. Would definitely recommend for anybody to use their services. You're in good hands.

Beyit · 11 October 2023

★★★★★ 5/5

Trustpilot

Great experience with James Mander

I’ve been renting with John D Wood for about two years now, and it has been a great experience. We recently had a slightly unsettled handover when our previous property manager left, but our new property manager, James Mander, has been absolutely fantastic always quick to help and resolving any issues as soon as possible.

Daniel · 26 March 2026

★★★★★ 5/5

Trustpilot

JDW Earl’s Court (Fee Henderson)

I recently purchased a property marketed by JDW Earl’s Court and managed by Fee Henderson. Fee was v professional, knowledgeable, and incredibly responsive. She made the entire process smooth and stress-free (as much as it could be), providing clear communication at every step. Would recommend!

T.O · 4 March 2025

★★★★★ 1/5

Trustpilot

DO NOT GO WITH THEM

DO NOT GO WITH THEM. Poor communication from John D Wood. We wanted to purchase a property sold through them but their behaviour put us off. Holly from the Dulwich Branch was rude, unprofessional and not transparent in regards to process.

PS · 22 April 2025

★★★★★ 5/5

Google

I recently sold my flat in SW17 via Holleigh and Xander at John D Wood, Clapham. As an overseas seller (I emigrated to Australia many years ago) and with there being tenants in the property who understandably weren't happy that the property was being sold mid-tenancy, there were several hurdles to overcome. I can't recommend more highly the John D Wood team, who were incredibly helpful, understanding and professional throughout the entire process. If you're looking for representatives who are prepared to go the extra mile to ensure a smooth sale, look no further.

Drew · 11 April 2024

★★★★★ 5/5

Google

Second time I have used JDW lettings for a tenancy of my flat. Ben and Simon took care of everything. They have always provided excellent service, they are readily available, professional and have a fantastic customer service attitude. They take the pain out of being a landlord in London. I really appreciate their professionalism and help. I cannot recommend them highly enough. (and I have experienced a few other letting agents in the area so I am able to do a thorough comparison).

Aisling · 11 April 2024

★★★★★ 5/5

Google

We are both fully satisfied with the high level of professionalism and empathy that Simon Franks has been showing in helping us throughout the relocation process. Would be happy to recommend him to foreigners willing to relocate to LDN.

Marco · 11 October 2023

★★★★★ 5/5

Trustpilot

We had an amazing experience dealing…

We had an amazing experience dealing with Kate Martin from the Primrose Hill branch. She really took her time with us and her knowledge of the Primrose Hill and NW London area is second to none. She would be our first call if looking for a property in this area.

Annisha · 12 April 2026

★★★★★ 1/5

Trustpilot

AVOID JDW AT ALL COSTS

PLEASE PLEASE PLEASE do not subject yourself to the JDW Weybridge office if you can avoid it - they have provided easily the worst service we have ever experienced. We have been renting for 3 months in a JDW managed house. There are multiple material ongoing issues from a leaking roof to broken heating and the agent does not do anything about - for months. We have a 1 year old child who is suffering constant sickness now. They have lied to us about repair parts being ordered and have not held the landlord accountable for fixing anything. Jazz Dillon is of particular incompetence. She has promised us a call with senior management and of course, radio silence.

Bryn · 11 December 2022

★★★★★ 1/5

Trustpilot

Customer Service on Permanent Lunch Break

I’ve called multiple times regarding a property and was repeatedly told I’d receive a call back either by end of day or the next working day. This has never happened. I even tried submitting an enquiry through Rightmove, but nothing would go through. It’s honestly ridiculous, either don’t promise to call back, or live up to the expectations you’ve set yourself. The lack of basic communication is highly unprofessional and very disappointing.

Parinya · 2 September 2025

★★★★★ 5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Tushar at the Docklands office. He assisted me with the sale of my property. I found him to be knowledgeable, approachable, and ensured the process was significantly more efficient. I greatly appreciate his support and would highly recommend his services.

R · 17 April 2026