Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAna Sampaio from the Vauxhall and Oval Office helped me tremendously in my search for a rental property. I am so grateful for Ana’s support and her continued efforts in going above and beyond to support our search. On a couple of occasions Ana even put on hold some of her other work to visit properties right away to get video tours / floorplans / FaceTime us so that we could see the property immediately. For this we are so grateful as we were not always able to view properties in person. Not only did Ana provide the best letting agent experience that I have had during my property search, she was always honest in her assessment of properties and so polite - I think this is testament to how professional she is and her clear desire to help customers (like myself) obtain the best property for their needs. Thank you Ana!
MB28 · 11 December 2024
★★★★★ 5/5
GoogleAna Sampaio from the Vauxhall and Oval Office helped me tremendously in my search for a rental property. I am so grateful for Ana’s support and her continued efforts in going above and beyond to support our search. On a couple of occasions Ana even put on hold some of her other work to visit properties right away to get video tours / floorplans / FaceTime us so that we could see the property immediately. For this we are so grateful as we were not always able to view properties in person. Not only did Ana provide the best letting agent experience that I have had during my property search, she was always honest in her assessment of properties and so polite - I think this is testament to how professional she is and her clear desire to help customers (like myself) obtain the best property for their needs. Thank you Ana!
Matt · 4 December 2024
★★★★★ 1/5
TrustpilotIncompetence and lies on a legendary scale!
I had my property up for sale with Foxtons, an offer collapsed, and so I decided to consider rental. After I spoke to the rental department, they took a renter into my property without my permission, hadn't even signed a contract. Luckily, the person liked it and offered a good rent. The agent lied to the renter and me, messed up three contracts, so by the time he signed the fourth contract on my behalf, the renter had been in my flat for 10 days. Lucky he signed! He told me that I could not protect the deposit...lie. He told me that the second 6-month rent payment would be paid on the fourth month...lie. And it was not paid in advance on the 5th month like every other agent; the tenant is now late with the second 6-month payment. I complained to the manager, but he ignored my complaints. The whole office is corrupt. Really, do yourself a favour, there are good letting agents out there, Foxtons is not one of them.
Anthony · 13 April 2026
★★★★★ 5/5
TrustpilotSo far, all good
Irfan has been an excellent. He addresses issues promptly, and we have experienced minimal disruptions throughout our tenancies. Would certainly recommend foxtons.
Anish · 23 June 2026
★★★★★ 5/5
TrustpilotQuick and Easy
The service I got from Ash was exceptional.
Tej · 22 September 2026
★★★★★ 4/5
TrustpilotOverall good experience with Foxtons
Overall good experience with Foxtons, but a big shout out to Irfan Pecaj for his continued support no matter the issue.
Daniel · 24 June 2026
★★★★★ 5/5
GoogleI am just at the beginning of my house search but have already had my fair share of unhelpful estate agents. That is why working with Beatrix has been an absolute game changer!
She is tenacious and on top of things, you will never have to chase her. She will spend the time to understand your requirements so that she can present you with the best options to fit your needs. She is very well organised and professional. You need an estate agent like this not just to find your next home but to also have as smooth of an exchange process as possible!
Mihaela · 17 October 2024
★★★★★ 1/5
TrustpilotNew X Foxtons is appalling
New Cross Gate letting office is appalling. I had a misfortune to invite them a few years back for valuation and then when changed my mind, asked them to delete me from their database as wasn't planning to do anything with my house. And guess what every year I am receiving unsolicited calls inquiring about valuation, letting, selling. They promise to delete my number every time they call once every half a year in average, pathetic.
Nic · 22 April 2026
★★★★★ 5/5
GoogleWorking with Joseph from Foxtons Vauxhall & Oval Estate Agents was a pleasure. His invaluable help made the otherwise complicated, stressful, and challenging process of finding the right place so much easier. His support was a game-changer.
I really appreciated his professionalism, advice, viewing arrangements, and the support he provided at every step. What stood out the most was how helpful he was right from the beginning, patiently explaining the complexities of the process. Joseph knows the industry inside out, has an excellent rapport with sellers, and effectively manages the expectations of both sides.
I highly recommend this agency without hesitation!
Radek · 8 October 2024
★★★★★ 5/5
TrustpilotHarry Fox My Property Manager at…
Harry Fox My Property Manager at Foxtons and the rest of the management team do a fantastic job looking after my managed properties, resolving any issues and all repairs quickly and efficiently. highly recommended
Andrew · 22 June 2026
Agent replied · 24 June 2026
Hi Andrew,
We’re pleased to hear your properties are being managed effectively and that issues are being resolved quickly and efficiently.
Alex,
Get it done with London’s number 1!
★★★★★ 5/5
GoogleIt was great dealing with Gabriela for my first property purchase which I am very happy with! Gabriela is extremely professional, patient & helpful. Great communicator, very generous with her time & went over and above helping a clueless buyer to measure up! Thanks so much & I hope to deal with you again in future
Chione · 25 April 2024
Agent replied · 22 October 2024
Thank you Chione Taoself for your review.
We are pleased to hear your property search went well.
Sophie,
Foxtons Vauxhall Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotWe were well supported by Molu
We were well supported by Molu, who helped us find the perfect kind of home that we were looking for.
Bhaskar · 21 September 2026
Agent replied · 24 September 2026
Hi Bhaskar,
Thank you for your feedback. We’re really pleased to hear you felt well supported throughout your search and that we could help you find the right home.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 2/5
TrustpilotPriorities are wrong
Foxtons can't seem to answer simple enquiries about a property - for example "how long is the leasehold" or "what are the service charges". Instead their focus is on gaining as much information about the person inquiring as possible. Ie they have more interest in adding to a dataset of potential buyers and marketing themselves than in answering a simple enquiry. I certainly wouldn't sell with them given how they prioritise themselves over the sellers interests..... of course all this is in the guise of "customer service" but it's not really is it? It's blatant marketing and self promotion.
Teidi · 2 March 2026
★★★★★ 1/5
Trustpilotnightmare agents
nightmare agents. do yourself a favour and use a different one. these are the guys who give estates agents their bad name. its been almost 2 months since i completed and they still havent given me the full set of keys or removed furniture as promised. i dealt with jordan at the temple fortune branch and every day he has a new excuse. they dont respond to messages or phone calls and provide a truly awful service. there are plenty of other good agents around who provide a much better service.
Bernard · 25 February 2026
★★★★★ 5/5
GoogleErin was amazing during our flat hunt. Very attentive and involved, always happy to help and would check in on our search regularly, great service!
Lewis · 16 April 2026
★★★★★ 1/5
TrustpilotThey take the money & abandon…
They take the money and then abandon their landlords. Do not rent a property with these agents as there is no customer support or response. I have had a couple of issues and queries - I have had to ring several times with long wait times and email multiple times for a response, still waiting three weeks later. They never reply or respond costing me hours of wasted time and stress.
Sally-Clare · 1 May 2026
★★★★★ 5/5
TrustpilotSatisfactory property management
I have used Foxtons as the property management agent for nearly 5 years, I am especially satisfied with my experience since Tony Chan from property management became my property manager since 2024. He is very professional and proactively in handling with the requests and issues regarding the tenant & property management. He always responds to my enquiries promptly and provides valuable advice.
Ding · 24 June 2026
★★★★★ 1/5
TrustpilotDisorganised and Unreasonable Charges
I’ve never felt the need to write a review in my life, but my recent experience with Foxtons was so poor I felt compelled to share it and warn others.
Dan · 22 June 2026
Agent replied · 24 June 2026
Hi Dan,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not positive.
Please contact Social@foxtons.co.uk with your tenancy information so we can investigate this further.
Kind regards,
Alex
★★★★★ 1/5
TrustpilotOur experience with Foxtons has been Disappointing and Unfair
Our experience with Foxtons has been appalling. We dealt with Oram Ohene-Djen, our letting negotiator, who from the very beginning was unhelpful, dismissive, and often gaslighting us whenever we raised concerns. Instead of supporting us, he downplayed delays, avoided giving clear answers, and left us constantly uncertain.
Kambhampati · 15 September 2025
★★★★★ 5/5
TrustpilotTruly fortunate to have had Foxton's Andy Hoad Onboard
Truly fortunate to have had Andy Hoad assigned to my property purchase as a first-time buyer.
Al · 21 September 2026
Agent replied · 24 September 2026
Hi Al,
Thank you for your fantastic feedback. We’re so pleased to hear you felt well supported throughout your purchase and that the communication and guidance helped make the process run smoothly.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotHad an amazing viewing experience with…
Had an amazing viewing experience with Krishna, would definitely recommend her to everyone!!
Nimisha · 6 October 2026
Agent replied · 10 October 2026
Hi Nimisha,
Thank you for your feedback. We’re pleased to hear you had a positive viewing experience with our team and felt well supported. We really appreciate your recommendation.
Alex,
Foxtons
Get it done with London’s number 1!
★★★★★ 5/5
GoogleHad a good viewing experience. Irina was able to show quite a few places on a Saturday (which is quite convenient for those of us working longer hours on the weekdays). The places matched by requirements in general, and looking forward to locking in one of them for purchase!
Pulak · 25 May 2024
Agent replied · 22 October 2024
Thank you Pulak Parag for your highly recommended review.
Sophie,
Foxtons Vauxhall Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotNikita Harper
My review only refers to Nikita Harper from Foxtons Letting Support Department, who called me today to help me resolve several issues with my logging in to my Foxtons Account. She was helpful, courteous, and followed up on our conversations. I have nothing good to say about the rest of the Foxtons team, including people at the Head Office, who were not only unhelpful, but kept on transferring my call to other people in the Foxton organisation, who were of course not at their seats, but "please leave a message and I will get back to you". I wasted well over an hour of my time today on the phone trying to get Foxtons support to resolve a problem they have created.
Asif · 19 January 2026
★★★★★ 5/5
TrustpilotI had an amazing viewing experience…
I had an amazing viewing experience with Krishna. I would definitely recommend.
Consumer · 6 October 2026
Agent replied · 10 October 2026
Hi,
Thank you for your review. We're pleased you had a good viewing experience with our team and appreciate the recommendation.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
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