Trusted Agent profile · Lambeth
★★★★★
452 reviews across 2 platforms
1-5 Wandsworth Road, London, SW8 2LN, Lambeth, SW8 2LN
Foxtons's office in Lambeth, at 1-5 Wandsworth Road, is rated 4.1 out of 5 across 452 reviews on two platforms, including 277 Google reviews rated 4.7.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
GoogleThe staff members are fantastic, rendering professional and agreeable service. We got quick feedback about our requirements and plenty of options that suits our needs. Besides, thanks to Sami. The suggestions he offered to us always proved to be very prudent and helpful!
5/5
GoogleViewed a flat with Jennifer Castro last weekend. She was very nice and helpful and she took the time to answer all of your questions appropriately and thoroughly. I've been dealing with lots of agents in the past couple of weeks and I recommend Ludlowthompson and Jennifer if you're searching for a property near Oval.
5/5
GoogleWe had a great experience with this estate agents. Travis Gregory is kind and friendly and gave us all the time we needed in the property, showing us around with explanations to make sure it was right for us. Travis was very easy to contact and gave us genuine advice in the process. Highly recommended
5/5
GoogleJoseph was enthusiastic and discerning, quickly tailoring our search with our specific requirements. Additionally, Joseph was polite and forthcoming, dishing out useful advice and guiding us through our first-buyer experience. I wholeheartedly recommend him for his wealth of knowledge and trustworthy attitude.
5/5
GoogleI have just viewed a property through Hannah Bick at Foxtons Oval. My experience has been seamless, friendly and professional. Quick to respond and that's all one can ask for. Thank you Hannah!
5/5
TrustpilotFirst Time Buyer
As a first time buyer, I had no experience of what the process would entail (and indeed how long it would take due to external reasons/delays.)
5/5
GoogleSami was very helpful, responsive and kind when helping me find a great 1B flat to rent. The whole process went very smoothly even when the property is generally covered in another neighbourhood. Would def recommend working with the folks here.
1/5
TrustpilotFoxtons Oval delivered an uninhabitable studio
I strongly caution anyone dealing with Foxtons, Oval/Vauxhall. My case was initially handled by Malika, then Joe, and finally Jibby, none provided a serious solution or managed the situation properly.
5/5
GoogleSo far we have had a great experience with Irina Vasileva from Foxtons Oval. Her matching has been accurate, communications reliable and honest and although we haven’t found our new home yet, but we are confident in the service she has been providing to this point.
Thank you Ryan Weyman for your review. Sophie, Foxtons Vauxhall Estate Agents Get it done with London’s number 1!
5/5
GoogleIrina was amazing. She showed us the flat we wanted to see + 2 others that she thought would be of interest and were - Late on a Thursday night. I highly recommend.
5/5
GoogleBeatrix from the Foxtons Oval Office was exceptional in every way possible. A pleasure to work with. Thank you.
5/5
GoogleI have been looking for the right property for a little while and Jennifer has been an absolute diamond in helping me. She has given me honest valuable feedback and has gone out of her way to help. If only all estate agent was this on point, definitely setting the gold standard!
5/5
TrustpilotEvery thing is well!
Tony chan from property management is very helpful.
5/5
GoogleDaniel Scott was our agent and he showed us the property we were interested in very quickly after getting in touch with him. Daniel was extremely professional and answered all our questions promptly. Would definitely recommend getting in touch with him if you’re looking to find a property!
5/5
GoogleSami was brilliant and helped us find an amazing flat whilst providing a great service and timely responses
1/5
GoogleQuite possibly the worst agents I had in my 7 years of renting in the UK. To mention just a few examples: 1. They left me to live in a fly-infested flat for 4 months, it had reached a point I couldn’t even use the bathroom anymore because the infestation was so bad. 2. People had tried to break into the flat when I was away for the weekend and since then the flat’s front door was broken, no need to repair apparently! Note that the front door was on the street so very easy for anyone to access. 3. The bed was broken when I moved in and it took them several months to let me get rid of it: it had become so painful to sleep on it that I slept on the floor for weeks while begging them to let me bin this broken bed and buy myself a new one. 4. When I moved in: the contract stated the flat had been professionally cleaned yet I found human pooh on the floor of the bathroom upon my arrival. 5. The flat was supposed to be repainted before I moved in, it never was before I moved in nor during the three years I stayed in it. 6. After I left the flat in a much better state I had found it (the checkout person was surprised how beautiful the place was compared to the check in), foxtons held hostage my deposit for much longer than was legal trying the “patience game” I suppose. They tried to get deductions from it for unpaid bills from before I even moved in and for a key system they had put in place before I moved in and never used. Quite the scam I’d say. 7. They gave perfect strangers full access to my flat just because “they want to see it” without even checking if those people could actually afford the rent. My flat was advertised on their website as “open for visits 8am-8pm Monday to Sunday”. This meant I had to accommodate sometimes a dozen viewings a day at any time during my work hours and before/after, seven days a week (random visits in the middle of the weekend included!) which was of course not fair for my personal life never mind feasible because I was working. So they entered my flat while I was having video calls with clients and even when I came down with Covid they brought prospect tenants and actively made them check my bedroom entering it when I was trying to rest… note that it was also not safe to bring people who could catch covid from me! I had warned them it wasn’t appropriate never mind legal but they brought people anyway. They never asked if they could bring people they just emailed me saying “we will bring people at this time. If you’re not in the flat we have keys we will enter in your absence”. Very nice…I’m sure the agents enjoy when perfect strangers enter their flat, open their wardrobes, check their mattress in their absence! If you have the choice avoid using this agency.
1/5
TrustpilotWe moved out of the apartment over…
We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.
5/5
GoogleMy experience with working with Daniel Scott has been nothing but positive. He's familiarized himself with my requirements and has shown me plenty of great properties. Daniel has also been kind enough to explain all aspects of letting, which as someone relocating from the US has been incredible helpful.
5/5
GoogleDaniel Scott was our letting agent, he showed me the property and was very helpful and knowledgeable about the flat. He was also quick to respond to additional questions/help me through the offer process via email and wasn't too pushy like other agents can be. Overall good service :)
1/5
TrustpilotI paid **£350 for a professional…
I paid **£350 for a professional end-of-tenancy cleaning service** arranged through Foxtons. **The service was not provided**, which is clearly stated in the **end-of-tenancy checkout report**.
1/5
TrustpilotVery disappointing experience
Very disappointing experience with Foxtons due to the handling of our tenancy application.
5/5
GoogleExcellent service and very good guidance through all the letting process. Jennifer Castro was incredibly helpful and engaged from the moment we started the viewings until I received the keys from my new house. I am very grateful and pleased with her, and my experience with the company.
1/5
GoogleI’ve been waiting 26 days for my deposit to be returned and still nothing
1/5
TrustpilotIf I could give them zero stars I…
If I could give them zero stars I would. STAY AWAY from foxtons at all costs. Total scammers.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Lambeth office has 452 reviews across two platforms: 277 on Google, 175 on Trustpilot (across the whole business).
Foxtons Vauxhall is rated 4.1 out of 5 across all 452 reviews, and 4.7 out of 5 on Google from 277 reviews.
Foxtons Vauxhall, 1-5 Wandsworth Road, London, SW8 2LN, Lambeth, SW8 2LN.
