1/5
TrustpilotCannot believe that they held our money…
Cannot believe that they held our money for more than 3 months and not give it back to us! No communications at all! I am wondering where the good reviews are from!
Trusted Agent profile
Foxtons Streatham reviews
★★★★★
339 reviews across 2 platforms
82 Streatham High Road, London, SW16 1BS, Lambeth, SW16 1BS
Foxtons's Lambeth office at 82 Streatham High Road is rated 3.8 out of 5 across 339 reviews on two platforms, including 234 Google reviews rated 4.3.
Reviews
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI had the opportunity to work with the Foxtons team and it was a great experience. They helped me and my partner to find the perfect house and also managed to do the entire process real easy and accessible with My Foxtons account where you can see everything. They are real focused on their customers. Foxtons Streatheam is a great team to work with.
5/5
GoogleThank you so much to Gary Cooper who has helped us throughout our first ever house purchase. It has gone so smoothly without any issues. He listened to what we were looking for in our first home and because of that we have found the perfect place. Would definitely recommend! Also thank you to Dinishka Jayasena and Simon Darvill too.
1/5
GoogleRented from foxtons in streatham for 2 years contract as per their request, just the 2nd month, the mice starts to play around, it's a nice clean building & neighborhood in a close managed by a company that is really fantastic, but once I start to complain to foxton, the start sending pest control company that they are on contract with them, several disturbing visits & nothing conventional works, the mice became everyday nightmare for me & my kids including a 5 years old boy, the pest control guy was nice and decided to go deeper in diagnosing the cause, with his endoscope, he found the inlet area backside of the kitchen fitting all around the floor which is structural as he posted in his report back to foxton, he recommended to close it, however, it requires to remove the very old and fragile kitchen fitting which will not be able to be refitted again, foxtons cut this part of his report when they communicate with us and claimed the visit sorted out the issue of the mice, more mice kept showing up around the house from the kitchen which we provided videos to foxton, they sent another person from different 3rd party company who confirm & provide them with similar report & suggestions, after that foxton avoided replying to our several requests to sort out this permanently,ignored our emails to discuss or even to meet with anyone from them!! The only thing the follow up on time is the monthly payment!! If you want to rent, I advise to avoid Foxton
1/5
GoogleAn absolute disgrace. Turned up to a house we are paying 2600 a month for, that had no professional clean, mouldy food everywhere, infested with flies, anti semitic memorabilia, more broken furniture than useable, mould on the walls, dysfunctional fridge, washing machine and dryer and no access to the over grown garden. We have no working fire alarms and have been ignored for the past month from our daily calls to try and get something done, they’ve taken their comission and left us with a complete disgrace. As two Muslim lads in the house plus a load of Jewish friends we were disgusted to find a piece of cardboard with an distasteful drawing of an SS member with the n*zi logo plastered all over it. How can so little care for discrimination towards the Jewish community be shown in 2023. We have been offered no compensation, communication or clarification on what is to be done about the issues, leaving us to deal with them on our own. I would recommend renting a house from the man sleeping outside streatham station before going to foxtons streatham.
5/5
GoogleI had a really fantastic experience with Foxtons - and particularly my first interactions with George, who changed my views about Foxtons (which to be honest, had been quite negative before then, largely based on preconceptions) and Bruna (who handled my case). If you want to sell a flat, they really know what they are doing, and go above and beyond to achieve what it is that you want. I decided not to sell in the end, and they were also understanding about that. Thanks so much for all your help.
1/5
GoogleAbsolutely horrendous experience letting my property with Foxtons yet again. Switched back to them after 2 years of self-managing and 2 years using Jacksons Streatham who were far more professional. Switched back because I needed a tenancy filling ASAP and wanted to avoid a void period and believed they would be the best people to help. Explained my previous woes to Stephanie Milton Gorvie who promised to turn my experience around, LOL. They then pushed me into a 3 year tenancy (DISCOUNTED by more than £200pcm - in the current market!!!), and without proper disclosure that the fees would be taken all up front leaving me with no rent for 3+ months. They take 2+ weeks MINIMUM to reply to essential queries in spite of hefty monthly management charges. My tenants also got in touch with them FIVE WEEKS AGO asking to move their rent date by a week (which I could not accommodate due to the recent rise in interest rates tripling my mortgage payment which goes out on a particular date) and they did not reply to them at all even though I got back to them immediately, so my tenants continued paying rent late not knowing that I had not approved this. Regarding sales, I had my property on the market for sale with them last year and they contacted me twice maybe three times in months, ignoring all calls and emails. So much for being "the hungry ones". AVOID AVOID AVOID!!!!!!!
1/5
GoogleI recently had a regrettable experience with Foxtons estate agents, specifically with their representative, Nicola Moore. The flat that I rented had a serious mould issue, which I discovered after moving in. I immediately informed Nicola Moore and other agents at Foxtons about the issue multiple times over the course of my nearly two-year tenancy, but to my dismay, no effort was made to address or resolve the problem. Although Foxtons summoned several contractors to inspect the issue, none of them were able to provide a permanent solution, and the mould problem persisted. Ultimately, I was left with no other option but to use the break clause and vacate the property. The most frustrating part of this entire ordeal was the lack of communication from Foxtons. Despite my repeated attempts to contact them, I have yet to receive a satisfactory explanation or resolution to this issue. I sent an email on April 11th, but as of May 5th, I have yet to receive a response. In light of my experience, I strongly advise anyone considering Foxtons to exercise caution. The fact that they failed to address such a significant issue and failed to communicate effectively is concerning and suggests that they may not prioritize the needs of their clients. In my professional opinion, it would be prudent to avoid Foxtons and seek out a more reliable and customer-focused estate agent.
5/5
GoogleThis review is for Brandon specifically. He was very helpful in securing my new flat in Tulse Hill. Being available for communications at all kinds of hours; and also going above and beyond in staying on in the office when work - or an emergency (like when my removals van cancelled) - meant that I had to arrive later than expected for a viewing and key collection. He continues to be supportive in these early stages of moving in; as such, I would say that he is a credit to the Foxtons Streatham office.
5/5
GoogleNailah went above and beyond to find us a flat. Even though we didn’t get one from Foxton’s in the end, she’s a credit to the company and should go far.
1/5
GoogleTold them 3 times that their sign has been laying in the floor for a month and they keep telling me someone will come to pick it up. (I don’t even know where the sign came from). Please can someone come and pick it up
1/5
TrustpilotExtremly stressful
I have always been a responsible tenant, paying my rent on time and keeping clear records of every payment. However, my experience with Foxtons has been extremely disappointing.
5/5
GoogleBrandon was the agent helping me and he was absolutely fantastic. He was immensely helpful and accommodating, while also being efficient at his job. I could not praise him enough.
5/5
GoogleIt was our first time using an agent and the experience was excellent. Our agent Nailah did a very great Job in helping us secure our apartment . Our expectations was met and exceeded.
Agent replied · 22 October 2024
Thank you hairmihlahgba lahthief for your review. Sophie, Foxtons Streatham Estate Agents Get it done with London’s number 1!
5/5
GoogleWe have just purchased a house through Foxtons Streatham and there service was brilliant throughout the whole process. Gary was always on hand to help with anything we needed and maintained constant communication with us throughout the purchase. Everything went smoothly and was stress free which was thanks to the team at Foxtons. We would highly recommend using them.
5/5
GoogleMo Mohamed was amazing as I bought my first property. He really made the process clear and went above and beyond keeping me informed. I'd reccomend him completely!
1/5
GoogleAwful experience, avoid renting through them. We got scammed and forced to pay over 2k even though someone else from the same agency said before we don't have to. Worst experience was when I had to deal with Stephanie Milton, clueless, zero customer service and an awful person.
5/5
GoogleGary was extremely informative, pleasant and attentive. He made every effort to accommodate our needs when viewing properties, and used our requirements to show us some great flats. Despite not purchasing a property through Gary at Foxtons, we would highly recommend him and definitely request his help if we ever needed assistance in the future.
1/5
TrustpilotMoved in on 10 September and by 13…
Moved in on 10 September and by 13 September the ceiling was leaking, right under an old water-damage stain they absolutely knew about.
1/5
TrustpilotUseless
From my experience, borderline incompetent.
5/5
GoogleFoxtons (Kevin) delivered. An asking price sale in ~3 months from listing to completion. …
5/5
GoogleGary at foxtons Streatham is absolutely incredible. Great listener, patience and willing to go above and beyond to support you in finding your ideal home. He has been fantastic with us even searching for properties outside his “area” . Highly recommend. Thank you Gary😊 …
5/5
GoogleWe were shown a selection of flats by Jeya, from the Streatham office. Jeya was very courteous and friendly, and had prepared viewings at places that suited our needs. We've just secured one of the flats she showed us, and she's been prompt and efficient in getting that sorted out for us. Definitely recommended!
5/5
GoogleLoisanna Hart has been excellent - hoping she’ll be able to help out when we are ready to look again this summer !
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Foxtons Streatham
How many reviews does Foxtons Streatham have?
Foxtons's Lambeth office has 339 reviews across two platforms: 234 on Google, 105 on Trustpilot (across the whole business).
What is Foxtons Streatham's rating?
Foxtons Streatham is rated 3.8 out of 5 across all 339 reviews, and 4.3 out of 5 on Google from 234 reviews.
Where is Foxtons's Lambeth office?
Foxtons Streatham, 82 Streatham High Road, London, SW16 1BS, Lambeth, SW16 1BS.
